Makeup Counter Manager Job Description [Updated for 2025]

In the beauty industry, the spotlight on makeup counter managers has never been more luminous.
Beauty trends evolve, and with each shift, the demand for skillful individuals who can manage, innovate, and uphold our beauty counters escalates.
But let’s unveil the beauty beneath: What’s truly expected from a makeup counter manager?
Whether you are:
- A job seeker trying to understand the core of this role,
- A hiring manager outlining the perfect candidate,
- Or simply fascinated by the intricacies of beauty counter management,
You’re in the right place.
Today, we reveal a customizable makeup counter manager job description template, designed for easy posting on job boards or career sites.
Let’s dive right into it.
Makeup Counter Manager Duties and Responsibilities
A Makeup Counter Manager is primarily responsible for overseeing the operations of a makeup counter, providing beauty consultations to customers, and managing sales associates.
They are also responsible for inventory management, and meeting sales goals.
Their daily duties and responsibilities include:
- Managing the daily operations of the makeup counter
- Providing beauty consultations and makeup applications to customers
- Supervising and training makeup counter staff
- Meeting sales goals and objectives
- Maintaining an updated knowledge of beauty trends and new products in the market
- Ensuring that the makeup counter is clean, organized, and well-stocked
- Handling customer inquiries and complaints
- Building and maintaining relationships with customers to encourage repeat business
- Processing customer transactions and handling cash register
- Ordering makeup and beauty supplies
Makeup Counter Manager Job Description Template
Job Brief
We are seeking an experienced and passionate Makeup Counter Manager to oversee our store’s makeup department.
The Makeup Counter Manager will be responsible for meeting sales goals, managing staff, and ensuring customers receive an outstanding level of service.
The ideal candidate has a deep understanding of cosmetic products, a keen eye for beauty trends, and exceptional leadership skills.
Responsibilities
- Manage daily operations of the makeup counter, ensuring smooth running and profitability.
- Recruit, train, and supervise makeup counter staff, fostering a positive and customer-focused environment.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensure high levels of customer satisfaction through excellent service.
- Maintain outstanding store condition and visual merchandising standards.
- Manage stock levels and make key decisions about stock control.
- Handle customer complaints, guiding them and providing relevant information.
- Stay up-to-date with product knowledge, business flow, sales process and market trends.
Qualifications
- Proven work experience in retail management, preferably in the cosmetics industry.
- Knowledge of beauty products and trends.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Customer management skills.
- Strong decision-making skills.
- High School diploma; BS degree in Business Administration or relevant field would be a plus.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Employee discount
- Professional development opportunities
Additional Information
- Job Title: Makeup Counter Manager
- Work Environment: Retail setting. Must be able to work evenings and weekends.
- Reporting Structure: Reports to the Store Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $45,000 minimum to $65,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Makeup Counter Manager Do?
A Makeup Counter Manager primarily oversees the operations of a beauty counter within a retail setting.
They often work in department stores, cosmetic stores, or large retail chains.
The manager ensures the counter is well-stocked, clean, and visually appealing to customers.
They interact with customers, provide them with makeup advice, and demonstrate how to use various products.
They might also perform makeup applications and consultations to help customers make informed purchasing decisions.
In addition to these customer service responsibilities, they manage staff working at the counter.
This involves scheduling, training new employees, and ensuring that the team provides excellent customer service.
Makeup Counter Managers also monitor sales, track inventory, and handle any customer complaints or issues.
They are expected to have a thorough knowledge of the products they sell and stay up-to-date on the latest makeup trends and techniques.
Often, they work with store management and makeup brands to organize promotional events and special sales to drive revenue.
They may also be required to meet sales targets and goals set by the store or brand they represent.
Makeup Counter Manager Qualifications and Skills
A proficient Makeup Counter Manager should have the skills and qualifications that align with this role, such as:
- Excellent knowledge of cosmetics and skincare products to help customers make the best choices.
- Strong leadership skills to manage and motivate the team effectively and ensure a high level of customer service.
- Exceptional communication and interpersonal skills to build relationships with customers and understand their needs.
- Strong sales skills and the ability to meet sales goals.
- Ability to provide makeup demonstrations and consultations, offering personalized product advice.
- Good organizational skills to maintain product stock levels and manage product displays.
- Understanding of current beauty trends and the ability to translate these into recommendations for customers.
- Experience in handling customer queries and complaints, providing satisfactory solutions and maintaining high customer satisfaction rates.
Makeup Counter Manager Experience Requirements
Entry-level Makeup Counter Managers might have 1 to 2 years of experience, usually gained through internship, part-time work or as a makeup artist in a retail or beauty salon environment.
They could also have previous experience in roles such as Beauty Consultant, Cosmetic Sales Representative, or Makeup Artist.
Those with 3 to 5 years of experience often have expanded their product knowledge and customer service skills through positions as Beauty Advisors or Cosmetic Sales Associates.
They may also have started to hone their managerial skills by supervising junior staff members.
Candidates with more than 5 years of experience generally have strong leadership skills and a solid understanding of store operations.
They may have previously served as a Senior Beauty Advisor, Cosmetic Department Supervisor, or Assistant Store Manager.
With this level of experience, they are well-equipped to manage a makeup counter effectively.
In addition to work experience, professional training in cosmetology or a related field can be beneficial.
This can provide a strong foundation in makeup application techniques, skincare fundamentals, and product knowledge.
Makeup Counter Manager Education and Training Requirements
A Makeup Counter Manager typically requires a high school diploma or equivalent education.
Some may have completed vocational training in cosmetology, or courses in makeup artistry.
Apart from the basic education, it is beneficial if the individual has a certification from a recognized beauty or cosmetology school.
These programs typically cover various aspects of makeup application, skincare, color theory, and customer service.
As Makeup Counter Managers often oversee the sales team, experience in retail sales or customer service is highly valuable.
Training in business management or retail operations can be an additional advantage.
All states require a license to practice as a cosmetologist.
The licensing requirements generally include completion of a state-approved cosmetology program and passing a state-administered exam.
Makeup Counter Managers should also have a deep knowledge of the products they sell, which can be gained through manufacturer training sessions or independent study.
Staying updated with the latest beauty trends and makeup techniques can be achieved through continuous learning and professional development.
This can be done through attending workshops, seminars, or even online courses.
On-the-job training is often provided to help the individual understand the store operations, policies, and sales techniques.
This also helps them build their skills in customer relationship management, inventory control, and team management.
Moreover, many employers prefer candidates with strong leadership, communication, and organizational skills, as this role often involves supervising a team, interacting with customers, and managing the makeup counter.
Makeup Counter Manager Salary Expectations
A Makeup Counter Manager earns an average salary of $40,000 (USD) per year.
The actual earnings can significantly vary depending on factors such as experience, skills, location, and the company one works for.
Makeup Counter Manager Job Description FAQs
What skills does a Makeup Counter Manager need?
Makeup Counter Managers need to have excellent communication skills to understand their client’s needs and preferences.
They should also possess strong makeup application skills, with knowledge of different techniques and styles.
Sales skills are also critical as they need to promote and sell products at the counter.
Additionally, managerial skills are essential to handle staff and maintain inventory.
Do Makeup Counter Managers need a degree?
While a degree is not specifically required for this role, a diploma or certification in Cosmetology, Makeup Artistry, or a related field can be beneficial.
Some companies may require a high school diploma or equivalent.
Additionally, most employers prefer candidates with prior experience in makeup sales or services.
What should you look for in a Makeup Counter Manager resume?
Look for a combination of sales and makeup skills in the resume.
Prior experience as a Makeup Artist or a similar role in the beauty industry is a plus.
Furthermore, the candidate should also have experience in managing a team and handling inventory.
Knowledge of different makeup products and brands is also desirable.
What qualities make a good Makeup Counter Manager?
A good Makeup Counter Manager should have a passion for beauty and makeup products.
They should be customer-service oriented and possess a flair for sales.
They should also be highly organized and able to manage their team effectively.
Additionally, they should be updated with the latest beauty trends and be able to demonstrate makeup application techniques effectively to customers.
Is it difficult to hire a Makeup Counter Manager?
Hiring a Makeup Counter Manager can be a challenge due to the specific skill set required for this role.
Not only should candidates possess makeup skills, but they should also have experience in sales and management.
Therefore, providing competitive pay, opportunities for professional development, and a positive work environment can attract quality candidates.
Conclusion
There you have it!
Today, we’ve given you an exclusive behind-the-scenes look into the dynamic world of a makeup counter manager.
And you know what?
It’s not just about applying makeup.
It’s about creating captivating looks, one brush stroke at a time.
With our comprehensive makeup counter manager job description template and real-world examples, you’re fully prepared to dive in.
But why stop here?
Immerse yourself further with our job description generator. It’s your ultimate tool for fashioning precise job listings or honing your resume to perfection.
Remember:
Every brush stroke contributes to the overall beauty.
Let’s create that beauty. Together.
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