Medical Services Manager Job Description [Updated for 2025]

In the era of advanced healthcare systems, the demand for Medical Services Managers is increasingly significant.

As healthcare evolves, the need for skilled professionals who can efficiently manage, streamline, and secure our healthcare services deepens.

But let’s delve deeper: What’s truly expected from a Medical Services Manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager delineating the perfect candidate,
• Or simply curious about the inner dynamics of medical service management,

You’re in the right place.

Today, we present a customizable Medical Services Manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Medical Services Manager Duties and Responsibilities

Medical Services Managers play an important role in the healthcare sector, ensuring that medical institutions operate smoothly and provide high-quality care.

They oversee services in hospitals, clinics, and nursing homes, among other health-related facilities.

Their primary duties and responsibilities include:

• Planning, coordinating, and supervising the delivery of healthcare services
• Developing and implementing policies and procedures for the delivery of medical services
• Monitoring and evaluating the quality of care provided by medical staff
• Ensuring compliance with healthcare laws, regulations, and standards
• Preparing and managing budgets, controlling costs, and ensuring adequate funding for medical services
• Recruiting, hiring, and training medical and administrative staff
• Communicating with medical staff, department heads, and administrators to ensure coordination and cooperation
• Managing patient information and healthcare records in line with privacy regulations
• Identifying and addressing problems that may affect the delivery of medical services
• Ensuring the facility and equipment are properly maintained and meet safety standards

 

Medical Services Manager Job Description Template

Job Brief

We are seeking a highly capable Medical Services Manager to oversee our medical practice’s operations.

In this role, you will be responsible for managing healthcare services, improving patient satisfaction, and ensuring the delivery of high-quality patient care.

The Medical Services Manager will work closely with medical and administrative staff to ensure compliance with regulations, manage budgets, and streamline operations.

A successful candidate should be a strategic thinker with excellent organizational and leadership skills.

 

Responsibilities

• Plan, manage, and oversee all medical services and operations.
• Ensure compliance with healthcare laws, regulations, and standards.
• Develop and implement policies and procedures to improve operational efficiency and patient care.
• Collaborate with physicians and staff to identify and address problems and opportunities for improved patient care.
• Manage budget and resources, including staff, finances, and equipment.
• Review and analyze reports, including patient satisfaction, financial performance, and compliance audits.
• Coordinate with medical staff to ensure high quality patient care.
• Facilitate communication and collaboration among staff to foster a positive work environment.

 

Qualifications

• Proven experience as a Medical Services Manager or similar role.
• Knowledge of medical regulations and healthcare administration procedures.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and medical management software.
• Ability to handle and prioritize multiple tasks.
• BSc degree in Healthcare Administration, Business Administration or relevant field.

 

Benefits

• 401(k) retirement plan
• Comprehensive health insurance
• Dental and vision insurance
• Paid time off
• Professional development opportunities
• Wellness programs

 

Additional Information

• Job Title: Medical Services Manager
• Work Environment: This is primarily an office-based position in a healthcare setting. Some evening or weekend work may be required.
• Reporting Structure: Reports to the Director of Medical Services.
• Salary: Salary is commensurate with experience and qualifications, as well as market and business considerations.
• Pay Range: $85,000 minimum to $145,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Medical Services Manager Do?

Medical Services Managers, also known as Healthcare Administrators or Healthcare Executives, typically work in hospitals, clinics, nursing homes, or other healthcare facilities.

They can also work in governmental health departments or health insurance companies.

They are responsible for planning, directing, and coordinating medical and health services.

They might manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians.

A significant part of their job involves improving efficiency and quality in delivering healthcare services.

They develop and implement policies and procedures, coordinate with medical staff, and ensure the facility is up-to-date with healthcare laws, regulations, and technology.

Medical Services Managers also handle finance-related activities such as budgeting, managing patient fees and billing, and coordinating with insurance companies.

Their role often involves human resources functions, like hiring and training staff, handling employee benefits and compensation, addressing staff issues, and maintaining a safe and productive work environment.

They also interact with patients and their families, understanding and catering to their needs, resolving complaints, and ensuring patient satisfaction.

Moreover, they may also be involved in public relations and fundraising for the healthcare facility.

 

Medical Services Manager Qualifications and Skills

A competent Medical Services Manager should have the skills and qualifications that align with the job role, such as:

• Strong knowledge of healthcare systems and regulations to ensure the facility is up-to-date and compliant with all legal and health standards.
• Leadership skills to manage a diverse team of healthcare professionals, fostering a positive and efficient work environment.
• Excellent organizational skills to coordinate and manage healthcare services across different departments.
• Strong financial acumen to manage the budgeting, billing, and financial reporting of the healthcare facility.
• Exceptional interpersonal and communication skills to liaise between healthcare professionals, patients, and the management of the healthcare facility.
• Problem-solving abilities to address and resolve any issues that may arise in the delivery of healthcare services.
• Proficient technical skills to use the latest healthcare management software and tools.
• An understanding of medical terminology and clinical procedures to supervise the delivery of healthcare services.

 

Medical Services Manager Experience Requirements

Medical Services Managers, also known as Healthcare Administrators or Healthcare Executives, typically need to have a bachelor’s degree in health administration, health management, nursing, public health administration, or business administration to start their career journey.

For entry-level roles, experience from internships or part-time positions in healthcare facilities, such as hospitals, nursing homes or outpatient clinics, can be beneficial.

These roles provide practical experience in healthcare operations and administration.

Further, a few years of experience in clinical or administrative roles within healthcare settings is usually required.

This experience can be gained through roles such as Clinical Coordinator, Health Information Manager, or Nurse Manager.

For more senior-level positions, a master’s degree in health services, long-term care administration, public health, public administration, or business administration is generally required.

In addition, at least 5 years of experience in a healthcare setting, preferably in a managerial role, is expected.

To be considered for upper management or executive roles in larger healthcare facilities, candidates must typically have more than 10 years of experience in the field, with a significant portion of that in a leadership role.

Additional requirements may include licenses and certifications, such as a state-issued license for nursing home administration or certification in health information management.

Overall, the key experience requirements for a Medical Services Manager position revolve around managerial experience in healthcare settings, knowledge of healthcare laws and regulations, and familiarity with medical terminology and information systems.

 

Medical Services Manager Education and Training Requirements

Medical Services Managers typically need at least a bachelor’s degree in health administration, health management, nursing, public health administration, or business administration.

Many employers, however, prefer candidates who have a master’s degree in one of these fields.

These programs equip students with knowledge of health care law, ethics, and an understanding of healthcare delivery models.

Courses may also include hospital management, accounting and budgeting, strategic planning, human resources administration, and health information systems.

In addition to a degree, Medical Services Managers need to have a few years of experience working in a healthcare setting.

This can include experience in an administrative or a clinical role.

Medical Services Managers may also choose to get certified as a Registered Health Information Administrator (RHIA), Certified Healthcare Facility Manager (CHFM), or other related certifications.

These certifications may provide additional credibility and demonstrate a commitment to the profession.

Continuing education is important for Medical Services Managers to stay updated on the latest healthcare regulations and technology.

 

Medical Services Manager Salary Expectations

A Medical Services Manager typically earns an average salary of $100,980 (USD) per year.

However, this amount can fluctuate based on factors such as experience, additional qualifications, and the location of the healthcare facility.

 

Medical Services Manager Job Description FAQs

What is the educational requirement for a Medical Services Manager?

A Medical Services Manager typically requires a bachelor’s degree in health administration, health management, nursing, public health administration, or business administration.

However, some employers may prefer a candidate with a master’s degree in one of these fields.

They also require work experience in a healthcare setting, such as a hospital or outpatient clinic.

 

What are the typical responsibilities of a Medical Services Manager?

A Medical Services Manager is responsible for planning, directing, and coordinating services in a healthcare facility or medical setting.

This may include managing staff, budgeting, creating work schedules, coordinating with medical staff, ensuring legal compliance, maintaining and updating records, and improving efficiency and quality in delivering healthcare services.

 

What skills are necessary for a Medical Services Manager?

A Medical Services Manager should have strong leadership skills to manage staff effectively, excellent communication skills to coordinate with different personnel and departments, and good problem-solving skills to address issues related to healthcare delivery.

They should also have a deep understanding of healthcare laws and regulations, as well as a strong sense of ethics and a commitment to patient care.

 

What makes a good Medical Services Manager?

A good Medical Services Manager is someone who has a strong knowledge of healthcare systems and operations, is able to make strategic decisions, can handle pressure, and has excellent organizational and managerial skills.

They should be able to motivate their team, manage conflicts, and implement effective strategies for improving healthcare services.

 

What should you look for in a Medical Services Manager resume?

In a Medical Services Manager’s resume, look for a degree in a relevant field, significant work experience in healthcare, and a clear demonstration of managerial and administrative skills.

Certifications in healthcare management can also be a plus.

Other important points include experience with budgeting, staff management, healthcare laws and regulations, and process improvement initiatives.

 

Conclusion

And so, we have it.

Today, we’ve unveiled the true meaning of being a Medical Services Manager.

Surprised?

It’s not all about managing staff and coordinating medical services.

It’s about shaping the future of healthcare, one management decision at a time.

With our ready-to-use Medical Services Manager job description template and real-world examples, you’re primed to make a move.

But why halt your journey there?

Delve deeper with our job description generator. It’s your next leap towards meticulously crafted job listings or refining your resume to perfection.

Remember:

Every decision made is a part of the larger healthcare landscape.

Let’s shape that future. Together.

How to Become a Medical Services Manager (Complete Guide)

Tech’s New Terrain: Jobs That AI Will Pioneer

The Joyful Path: Careers That Make Work Feel Like Pleasure

Work That Doesn’t Feel Like Work: Enjoyable Jobs with Great Pay

Workday Wretchedness: The Most Hated Jobs Known to Man