Medical Spa Manager Job Description [Updated for 2025]

In the ever-evolving world of wellness, the role of the medical spa manager is becoming increasingly vital.

As healthcare and beauty converge, the demand for skilled professionals who can manage, optimize, and enhance our wellness facilities grows stronger.

But let’s delve deeper: What is truly expected from a medical spa manager?

Whether you are:

• An aspiring professional seeking to understand the core of this role,
• A recruiter looking to outline the perfect candidate,
• Or simply fascinated by the dynamics of medical spa management,

You’ve come to the right place.

Today, we present a customizable medical spa manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Medical Spa Manager Duties and Responsibilities

Medical Spa Managers oversee the day-to-day operations of a medical spa.

They ensure that the spa operates smoothly, efficiently, and profitably while maintaining a high level of customer satisfaction.

Their duties and responsibilities include:

• Supervising and coordinating the activities of the spa staff, including receptionists, estheticians, and medical professionals.
• Ensuring all treatments and procedures comply with relevant health and safety regulations.
• Overseeing the recruitment, training, and development of staff.
• Managing inventory of products and equipment, and procuring supplies as needed.
• Maintaining professional and clean facilities in line with hygiene standards.
• Creating and implementing marketing and promotional campaigns to attract new clients and retain existing ones.
• Managing client appointments and scheduling to maximize the utilization of resources and services.
• Handling customer complaints and feedback professionally and efficiently, striving to improve customer satisfaction.
• Developing budget plans and monitoring the spa’s financial performance.
• Staying updated with the latest industry trends and introducing new services to meet market demand.

 

Medical Spa Manager Job Description Template

Job Brief

We are seeking a highly organized and dedicated Medical Spa Manager to oversee the daily operations of our medical spa facility.

Responsibilities include managing staff, overseeing facility maintenance, developing budgets and creating marketing and managing strategies.

This role requires a deep understanding of cosmetic and wellness treatments, excellent customer service skills, and a strong ability to lead and motivate a team.

 

Responsibilities

• Oversee daily operations of the medical spa facility
• Manage and supervise staff members, ensuring high-quality service to clients
• Develop and implement spa marketing strategies
• Monitor inventory and order supplies as needed
• Ensure compliance with health and safety regulations
• Handle customer complaints and queries to maintain high client satisfaction
• Manage budget and financial plans, including setting prices and offering discounts
• Organize staff schedules and manage payroll
• Maintain updated knowledge of industry trends and products

 

Qualifications

• Previous experience as a Spa Manager or similar role
• Familiarity with various types of beauty treatments and wellness therapies
• Experience in customer service management
• Proficiency in managing financials and budgets
• Excellent leadership and management skills
• Strong communication and interpersonal abilities
• Understanding of health and safety regulations
• BSc/BA in Business or relevant field; certification in beauty therapy, cosmetology or relevant field is a plus

 

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Retirement plan
• Paid time off
• Discounts on spa services and products

 

Additional Information

• Job Title: Medical Spa Manager
• Work Environment: This role involves working in a serene, health-focused spa environment.
• Reporting Structure: Reports to the Spa Owner or General Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Medical Spa Manager Do?

A Medical Spa Manager oversees the day-to-day operations of a medical spa facility.

They are responsible for supervising all staff, including aestheticians, massage therapists, and administrative staff.

They ensure that every employee is carrying out their respective responsibilities efficiently and correctly.

Medical Spa Managers handle administrative tasks such as scheduling appointments, managing patient records, and ensuring the spa is well-stocked with necessary supplies and equipment.

They are also responsible for maintaining the cleanliness and sanitation standards of the facility as per health and safety regulations.

Another crucial role is to develop and implement marketing strategies to attract new clients and retain existing ones.

This includes running promotional campaigns, setting up loyalty programs, and maintaining an engaging online presence.

Medical Spa Managers also liaise with medical professionals, such as dermatologists and plastic surgeons, to ensure the treatments offered at the spa are safe, effective and align with the latest industry trends.

In addition, they handle any client complaints or issues, ensuring a high level of customer satisfaction at all times.

Lastly, they oversee the spa’s budget and financials, ensuring the business remains profitable while providing excellent services.

 

Medical Spa Manager Qualifications and Skills

A proficient Medical Spa Manager should possess skills and qualifications that align with the job responsibilities, these include:

• Operational management skills to oversee daily operations of the medical spa, ensuring efficient and profitable running of the facility.
• Knowledge of medical spa treatments, products, and services to educate clients and recommend suitable options.
• Strong interpersonal and communication skills for effective interaction with staff, clients, and vendors.
• Excellent customer service skills to ensure client satisfaction and build long-term relationships.
• Leadership and team management abilities to direct, motivate, and inspire staff towards achieving operational goals.
• Problem-solving skills to address issues that may arise from client complaints, staff conflicts, or operational inefficiencies.
• Financial management skills to budget, forecast, monitor expenses, and identify financial opportunities or threats.
• Marketing and sales skills to promote the spa’s services, attract new clients, and maintain existing ones.
• Regulatory compliance knowledge to ensure the spa’s operations align with health, safety, and industry-specific regulations.

 

Medical Spa Manager Experience Requirements

Medical Spa Managers often have at least 3 to 5 years of experience in the spa, beauty, or healthcare industry.

This experience may be gained through positions such as Spa Coordinator, Aesthetician, or Medical Assistant.

Candidates often have gained a significant amount of practical experience during their schooling, where they learn about various spa services, customer service, and business management.

A degree in Business Administration, Hospitality Management, or a related field is often required for this role.

For those with more than 5 years of experience, they may have worked in supervisory roles within a spa or medical setting, gaining vital experience in team management, operations, and customer relationship management.

In addition to spa and management experience, some medical spas may require their managers to have a background in medical aesthetics or a medical license, depending on the services offered.

Those with such specialized experience or qualifications can provide additional medical knowledge and oversight, further ensuring the quality and safety of spa services.

Candidates with more than 7-10 years of experience may have held a managerial or director role in a medical spa or similar setting.

These individuals are typically well-versed in the operation of a medical spa, including regulatory compliance, staff training, and service development.

They are often prepared for senior management or executive roles within the industry.

 

Medical Spa Manager Education and Training Requirements

A Medical Spa Manager generally requires a bachelor’s degree in business management, health administration, or a related field.

They should have an understanding of medical spa procedures, including aesthetic treatments and skin care.

Thus, a background in dermatology, nursing or cosmetology can be advantageous.

Some positions may require a Medical Spa Manager to be a licensed esthetician, registered nurse, or hold a certification in laser technology.

Medical Spa Managers must be familiar with business practices, including management, marketing, and customer service.

Therefore, experience in a managerial position or business-oriented courses are beneficial.

Most states require Medical Spa Managers to have a work license and the criteria for this license vary by state but often require that the individual be at least 18 years old, have completed high school or equivalent education, and graduated from an accredited program relevant to the field.

Ongoing education is key in this field, as medical spa technologies and procedures continually evolve.

Therefore, many Medical Spa Managers regularly engage in continued education programs or advanced courses to stay up-to-date.

 

Medical Spa Manager Salary Expectations

The average salary for a Medical Spa Manager is $62,687 (USD) per year.

The actual earnings may vary based on factors such as years of experience, certification, the employing company, and location.

 

Medical Spa Manager Job Description FAQs

What skills does a Medical Spa Manager need?

Medical Spa Managers should possess excellent leadership and interpersonal skills to direct and manage their team effectively.

They should have strong customer service skills to ensure clients’ satisfaction and possess knowledge of aesthetics and spa services.

Financial management, marketing strategies, and business operations knowledge are also crucial for this role.

 

Do Medical Spa Managers need a degree?

While there’s no strict requirement for a degree, many employers prefer Medical Spa Managers with a degree in business management, hospitality, or a related field.

Additionally, understanding of medical aesthetics or a background in health care can be highly beneficial.

Certified training in spa and salon management can also be an advantage.

 

What should you look for in a Medical Spa Manager resume?

A Medical Spa Manager resume should showcase experience in spa, salon, or healthcare management.

Look for familiarity with spa treatments and services, as well as an understanding of business operations, including marketing and financial management.

Certifications in spa management and evidence of leadership skills are also important.

 

What qualities make a good Medical Spa Manager?

A good Medical Spa Manager is proactive, customer-focused, and has a strong attention to detail.

They should be able to multitask, manage their time effectively, and remain calm under pressure.

Excellent leadership and motivational skills are also important, as they will need to lead and inspire a team.

 

Is it difficult to hire Medical Spa Managers?

Hiring a Medical Spa Manager can be challenging due to the specific combination of skills required.

The ideal candidate should have a strong background in business management, along with familiarity with spa services and treatments.

Offering competitive salaries, professional development opportunities, and a positive work environment can attract qualified candidates.

 

Conclusion

And there you have it.

Today, we’ve delved into the intricate and rewarding world of a medical spa manager.

Surprise, surprise?

It’s not just about scheduling treatments or managing staff.

It’s about creating a soothing and healing environment, one client at a time.

With our handy medical spa manager job description template and real-life examples, you’re ready to take the next step.

But why stop there?

Go further with our job description generator. It’s your pathway to creating immaculate job listings or polishing your resume to shine brighter than before.

Keep in mind:

Every client interaction contributes to the bigger picture.

Let’s build that future. Together.

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