Meter Reader Job Description [Updated for 2025]

In an increasingly connected world, the importance of meter readers is often overlooked.

As our reliance on utilities continues to grow, so does the need for diligent individuals who can accurately record our consumption and ensure we’re billed correctly.

But what is really expected from a meter reader?

Whether you are:

• A job seeker trying to understand the fundamentals of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the responsibilities of a meter reader,

You’re in the right place.

Today, we present a customizable meter reader job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right in.

Meter Reader Duties and Responsibilities

Meter Readers are responsible for accurately reading and recording utility meter readings for billing purposes.

They ensure that customers are charged correctly for their utility usage.

They have the following duties and responsibilities:

• Travel to customers’ locations to read utility meters including gas, electric, steam, or water meters
• Record the readings for billing purposes
• Inspect meters for any signs of tampering, damage, or malfunction
• Report any issues or irregularities such as meter tampering, damaged meters or unusually high or low readings
• Update customer records with the latest readings
• Verify that all required information is accurately recorded and entered into the system
• Communicate with customers, answering their questions and addressing their concerns
• Perform minor maintenance or repair work on meters, if required
• Follow established safety rules and regulations and maintain a safe and clean environment

 

Meter Reader Job Description Template

Job Brief

We are looking for a diligent Meter Reader to join our team.

The Meter Reader will be responsible for visiting customers’ properties at regular intervals to accurately record utility usage data.

The ideal candidate for this position is detail-oriented, efficient, and capable of working independently, with a focus on accuracy and customer service.

The Meter Reader should be physically capable of navigating various terrains in different weather conditions and have excellent organizational skills.

 

Responsibilities

• Travel to different locations to read utility meters
• Accurately record utility usage data
• Report any signs of tampering or damage to meters
• Report readings through a handheld device or written log
• Communicate with customers professionally and courteously
• Adhere to safety policies and procedures
• Identify and report meter access issues

 

Qualifications

• High school diploma or equivalent
• Previous experience in a meter reading or similar role preferred
• Good physical condition and stamina
• Detail-oriented with excellent observational skills
• Basic math skills
• Ability to work independently and manage time effectively
• Valid driver’s license and clean driving record
• Basic computer skills

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Field training

 

Additional Information

• Job Title: Meter Reader
• Work Environment: This is a field-based role with most of the workday spent outdoors. This position may require working in all weather conditions.
• Reporting Structure: Reports to the Meter Reading Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Meter Reader Do?

Meter Readers are essential employees in utility companies such as those providing electricity, gas, or water services.

They play a critical role in ensuring accurate billing and monitoring of the usage of these utilities.

Their primary responsibility is to visit residential and commercial properties to read and record utility meter readings.

These readings are typically collected through visual inspections or by using specialized equipment.

They also inspect the meters to ensure they are functioning properly and report any signs of damage, tampering, or malfunction.

In some instances, Meter Readers may be required to turn on or shut off utility services as per the request of the customer or the utility company.

They often have to interact with customers to answer any queries related to the meter readings or consumption details.

Accuracy and attention to detail are critical in this role, as the readings collected directly impact the billing process.

At times, they are also responsible for delivering notices or bills to customers on behalf of the utility company.

 

Meter Reader Qualifications and Skills

A proficient meter reader should have the skills and qualifications that align with your job description, such as:

• Physical stamina and endurance to walk or drive for extended periods of time, often in adverse weather conditions.
• Attention to detail to accurately record meter readings and recognize inconsistencies or signs of meter tampering.
• Basic mathematical skills to calculate meter readings and monitor usage trends.
• Good interpersonal and communication skills for interacting with customers, answering their questions, and handling any complaints or issues that may arise.
• Technological proficiency to handle handheld devices, input data and generate reports.
• Problem-solving skills to identify and report issues related to meters or utility supply.
• Ability to read, understand, and follow safety procedures and guidelines.
• Customer service skills to professionally and courteously deal with customers and maintain good public relations.

 

Meter Reader Experience Requirements

Meter readers typically require a high school diploma or equivalent, with no specific job experience required.

However, prior work that involves field services, customer service, or basic maintenance can be beneficial.

Many companies provide on-the-job training for new hires, giving them experience in reading and recording meter readings accurately, customer service skills, and how to handle discrepancies or disputes.

Entry-level candidates may gain 1 to 2 years of experience through such roles, often enhancing their abilities in identifying meter tampering and detecting equipment malfunctions.

Candidates with more than 3 years of experience would typically have honed their skills and knowledge in entry-level meter reader roles, and might have also been exposed to advanced meter reading technologies and software.

Those with more than 5 years of experience may have gained enough expertise to take on additional tasks, such as training newer meter readers, maintaining records, and assisting in audits.

These individuals could also be ready for supervisory or managerial roles within the company.

 

Meter Reader Education and Training Requirements

Meter Readers typically require a high school diploma or equivalent for entry-level positions.

In some cases, candidates with prior experience in customer service or a related field may have an advantage.

However, most of the training is done on the job.

During on-the-job training, Meter Readers learn how to read and record usage information from various types of meters including electric, gas or water meters.

They also receive training in safety procedures to handle any emergencies that may occur while on duty.

Knowledge of basic math is important for this role as Meter Readers are responsible for accurately recording meter readings.

Certain positions may require Meter Readers to have a valid driver’s license, as the job often involves traveling to different locations to read meters.

While not typically required, some Meter Readers may choose to pursue further education or certification in related fields to improve their technical skills and knowledge.

This could include courses in electrical or mechanical systems, customer service, or safety regulations.

Overall, the primary requirement for a Meter Reader is a good attention to detail to ensure accurate readings, and strong customer service skills as they often interact with customers during their duties.

 

Meter Reader Salary Expectations

A Meter Reader earns an average salary of $38,511 (USD) per year.

The actual income may vary depending on factors such as level of experience, geographical location, and the specific utilities company for which they work.

 

Meter Reader Job Description FAQs

What are the key skills required for a Meter Reader?

A Meter Reader should possess good numerical skills as they will be reading and recording numerical data daily.

They should be physically fit as the role involves lots of walking and perhaps climbing ladders to access meters.

Attention to detail is also important to ensure accuracy in readings.

Furthermore, they must have good interpersonal and communication skills to interact with customers when necessary.

 

Do Meter Readers require specific educational qualifications?

Generally, Meter Readers do not require any specific academic qualifications.

However, a high school diploma or equivalent is often preferred by employers.

Some companies provide on-the-job training to help Meter Readers understand the technical aspects of different meters and company-specific recording methods.

 

What should you look for in a Meter Reader resume?

A good Meter Reader resume should highlight prior experience in a similar role, if any.

It should also mention the candidate’s ability to work independently, their attention to detail, and their physical fitness level.

Experience with data entry or using handheld devices can be a plus, as these are often used to log meter readings.

 

What qualities make a good Meter Reader?

A good Meter Reader is meticulous, ensuring all readings are recorded accurately to avoid billing errors.

They should be responsible, able to manage their route and time effectively to complete their work within the allocated timeline.

Good physical stamina is also important, as the job requires walking for extended periods.

Additionally, they should be able to handle customer queries professionally.

 

What are the daily duties of a Meter Reader?

A Meter Reader’s daily duties often include visiting residential and commercial properties to read gas, water, or electricity meters.

They need to accurately record the readings and enter them into a handheld device or paper log.

They may also be responsible for inspecting meters for defects, reporting irregular readings, and answering customer queries about meter readings or utility usage.

Some Meter Readers may also be tasked with turning utilities on or off at different properties.

 

Conclusion

And there we have it.

Today, we’ve turned the spotlight on the true essence of being a meter reader.

Surprise, surprise!

It’s not just about recording meter readings.

It’s about being the critical link between the utility company and its customers, one reading at a time.

With our reliable meter reader job description template and realistic examples, you’re all geared up to advance.

But why stop at that?

Dive further with our job description generator. It’s your subsequent step to meticulously-crafted listings or refining your resume to the ultimate level.

Keep in mind:

Every meter reading is a vital piece of the service puzzle.

Let’s bridge that connection. Together.

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