Mobile Sales Representative Job Description [Updated for 2025]

In the era of ubiquitous technology, the role of Mobile Sales Representatives has never been more vital.
As the world becomes increasingly connected, the demand for skilled professionals who can navigate, expand, and secure our mobile sales landscape grows.
But let’s delve deeper: What’s truly expected from a Mobile Sales Representative?
Whether you are:
- A job seeker trying to understand the core responsibilities of this role,
- A hiring manager designing the perfect job profile,
- Or simply curious about the intricacies of mobile sales,
You’re in the right place.
Today, we present a customizable Mobile Sales Representative job description template, designed for easy posting on job boards or career sites.
Let’s dive right into it.
Mobile Sales Representative Duties and Responsibilities
Mobile Sales Representatives are responsible for promoting and selling a company’s mobile products or services.
They should be knowledgeable about the features and benefits of these products or services and be able to convey this information effectively to potential customers.
The duties and responsibilities of a Mobile Sales Representative include:
- Communicating with customers to understand their needs and preferences
- Presenting, promoting, and selling mobile products or services using solid arguments to prospective customers
- Establishing, developing and maintaining positive business and customer relationships
- Achieving agreed upon sales targets and outcomes within schedule
- Coordinating sales efforts with team members and other departments
- Analyzing the territory/market potential, tracking sales, and creating status reports
- Keeping abreast of best practices and promotional trends
- Continuously improving through feedback
- Processing customer orders and payments
- Providing after-sales service, including handling customer complaints and ensuring customer satisfaction
Mobile Sales Representative Job Description Template
Job Brief
We are looking for a motivated and results-driven Mobile Sales Representative to join our team.
The individual in this role would be responsible for selling our company’s products and services, while also achieving customer service satisfaction and quality assurance standards.
Our ideal candidate is an excellent communicator with a flair for identifying potential sales leads and closing deals.
Prior experience in a mobile retail sales or customer service role would be advantageous.
Responsibilities
- Present, promote and sell products/services to existing and prospective customers
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Achieve agreed upon sales targets and outcomes within schedule
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Qualifications
- Proven work experience as a Mobile Sales representative
- Excellent knowledge of MS Office
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- High School degree; BS/BA degree or equivalent will be a plus
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Mobile Sales Representative
- Work Environment: This position requires travel to different locations for meeting with clients or potential customers. Some office work may be required for reporting and planning purposes.
- Reporting Structure: Reports to the Sales Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $45,000 minimum to $75,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Mobile Sales Representative Do?
A Mobile Sales Representative primarily works in the telecommunications industry, selling mobile devices such as smartphones, tablets, and associated services like data plans and accessories to customers.
They meet customers in various settings, such as retail stores, corporate events, or at the customer’s location.
Their role involves demonstrating the features of various devices, explaining the benefits of different data plans, and helping customers choose the products and services that best suit their needs.
Mobile Sales Representatives also handle customer queries and complaints, provide information about warranties, and guide customers through the setup and usage of their new devices.
They may also be responsible for managing client relationships, identifying sales opportunities, meeting sales targets, and staying updated on the latest industry trends and technological advancements.
Mobile Sales Representatives are often expected to have a solid understanding of the products they sell and the ability to communicate complex technical information in a manner that is easily understood by customers.
Mobile Sales Representative Qualifications and Skills
A proficient Mobile Sales Representative should have the skills and qualifications that match your job description, including:
- Excellent communication skills to effectively and persuasively present products to potential clients
- Strong customer service skills to build and maintain relationships, ensure customer satisfaction, and manage after-sales services
- Knowledge of various mobile devices and their features, as well as the ability to stay updated with new releases and product lines
- Good negotiation and sales skills to effectively sell mobile devices and meet sales targets
- Ability to work independently while also being a team player, collaborating with other sales representatives and the marketing team
- A high level of professionalism, patience, and resilience to handle objections and rejections
- Time management skills to effectively juggle multiple customers, sales calls, and administrative tasks
- Basic numeracy skills for handling cash transactions, preparing sales reports, and calculating discounts
Mobile Sales Representative Experience Requirements
Entry-level Mobile Sales Representatives may have 1 to 2 years of experience, often gained through a part-time role or internship in retail or customer service environments.
They can also gain relevant experience in roles such as Retail Sales Associate, Customer Service Representative, or other sales-related roles.
Candidates with 3 to 5 years of experience often develop their customer service and sales skills in entry-level Mobile Sales Representative or Retail Sales Associate roles.
They may also have knowledge of various mobile technologies, products, and services, and be proficient in demonstrating and explaining these to customers.
Those with more than 5 years of experience are likely to have developed advanced sales strategies and have a track record of meeting or exceeding sales goals.
They may have leadership experience and be ready to take on roles such as Team Leader or Sales Manager.
Additionally, they may have gained a deep understanding of customer needs and market trends in the mobile industry.
Mobile Sales Representative Education and Training Requirements
Mobile Sales Representatives typically have a high school diploma or an equivalent qualification.
While a post-secondary degree is not necessarily required, having an associate’s or bachelor’s degree in sales, marketing, business, or a related field can be advantageous.
These representatives need strong communication and interpersonal skills, often gained through on-the-job training or previous sales experience.
They must also have a good understanding of the product they are selling, which may require specific product training.
Sales certification programs, such as those offered by the Sales Management Association, can further improve a candidate’s skills and increase their employability.
Knowledge of CRM software, data analysis, and industry trends can also be beneficial.
Some employers may require a valid driver’s license if the position involves traveling to meet with clients.
Continuing education and staying updated about the latest mobile technologies and sales strategies is crucial for growth and success in this role.
Mobile Sales Representative Salary Expectations
A Mobile Sales Representative earns an average salary of $58,510 (USD) per year.
The actual salary may differ based on factors such as experience, skills, the employing company, and the geographical location.
Mobile Sales Representative Job Description FAQs
What skills does a Mobile Sales Representative need?
A Mobile Sales Representative needs to have excellent communication and interpersonal skills to build relationships with customers.
They also need strong persuasion and negotiation skills to convince potential customers to purchase their products.
A good understanding of customer needs and the ability to explain complex features in simple terms is essential.
Additionally, they should be self-motivated and able to work independently, as they often work remotely.
Do Mobile Sales Representatives need a degree?
While a degree is not typically required to be a Mobile Sales Representative, some companies prefer candidates with a degree in marketing, business, or a related field.
Most importantly, Mobile Sales Representatives need to have a good understanding of the products they’re selling, which often comes from on-the-job training.
What should you look for in a Mobile Sales Representative resume?
When reviewing a Mobile Sales Representative resume, look for previous sales experience, especially in a mobile or remote environment.
Any demonstrated success in meeting or exceeding sales targets is a good indication of their ability.
Also, look for skills like communication, negotiation, customer service, and product knowledge.
Certifications in sales or marketing can be a plus.
What qualities make a good Mobile Sales Representative?
A good Mobile Sales Representative is a self-starter who is able to work independently.
They have a positive attitude and a drive to meet sales targets.
They possess excellent communication skills and are able to build strong relationships with customers.
They also have a good understanding of the products they are selling and are able to explain these products in a way that meets the customers’ needs.
Is it difficult to hire Mobile Sales Representatives?
The challenge of hiring Mobile Sales Representatives often lies in finding candidates who can work independently, are self-motivated, and have a proven track record in sales.
There can be high competition for experienced candidates, so employers may need to offer attractive compensation packages or benefits to attract top talent.
Conclusion
And there you have it.
Today, we’ve unveiled the true definition of being a mobile sales representative.
Surprise, surprise?
It’s not just about selling phones.
It’s about shaping the mobile industry, one sale at a time.
With our comprehensive mobile sales representative job description template and authentic examples, you’re fully equipped to take the leap.
But why limit yourself?
Dig deeper with our job description generator. It’s your ultimate guide to creating laser-focused listings or polishing your resume to flawlessness.
Remember:
Every sale you make contributes to the bigger picture.
Let’s revolutionize the mobile world. Together.
How to Become a Mobile Sales Representative (Complete Guide)
Say Goodbye to the Grind: Easy Jobs for a Relaxing Lifestyle!
Mellow Money-Making: Careers That Offer Comfort and Cash