Motor Club Contract Driver Job Description [Updated for 2025]

In the fast-paced world of transportation, the need for Motor Club Contract Drivers is consistently growing.

As the world accelerates, the demand for dependable, professional drivers who can provide roadside assistance, transport vehicles, and ensure customer safety is paramount.

But let’s delve deeper: What’s truly expected from a Motor Club Contract Driver?

Whether you are:

• A job seeker looking to understand the scope of this role,
• A hiring manager seeking to identify the ideal candidate,
• Or simply intrigued by the dynamics of motor club contract driving,

You’re in the right place.

Today, we present a customizable Motor Club Contract Driver job description template, designed for seamless posting on job boards or career sites.

Let’s dive right in.

Motor Club Contract Driver Duties and Responsibilities

Motor Club Contract Drivers are responsible for offering roadside assistance and towing services to members of a motor club.

They are often first responders in situations where vehicle assistance is required.

They perform the following duties and responsibilities:

• Respond promptly to calls for roadside assistance from members of a motor club
• Tow and recover vehicles safely and efficiently
• Perform basic roadside services such as battery jump-starts, tire changes, lockout services, and fuel delivery
• Communicate effectively with customers to understand their needs and explain solutions
• Ensure that all necessary equipment and tools are kept in good working condition
• Adhere to company policies and procedures, local and state traffic laws
• Document service provided and submit reports on each call, including information on the nature of the call, services provided, and time spent
• Conduct regular inspections and basic maintenance of the tow truck
• Provide excellent customer service, ensuring member satisfaction
• Assist in settling disputes or complaints from customers in a professional manner
• Keep accurate logs of miles traveled, fuel purchased and other expenses incurred during work

 

Motor Club Contract Driver Job Description Template

Job Brief

We are seeking a reliable and dedicated Motor Club Contract Driver to provide roadside assistance to our members.

As a Motor Club Contract Driver, your responsibilities include attending to breakdowns, vehicle removals, tire changes, battery replacements, and other related duties.

Our ideal candidate is prompt, friendly, has excellent problem-solving skills, and is committed to ensuring our members’ safety and satisfaction.

Ultimately, the role of the Motor Club Contract Driver is to provide efficient and professional service to customers experiencing vehicle breakdowns or issues, delivering a high level of customer satisfaction.

 

Responsibilities

• Respond to service calls for roadside assistance promptly and efficiently.
• Perform duties such as fuel delivery, battery jump starts, tire changes, and vehicle towing.
• Maintain a clean and serviceable vehicle at all times.
• Handle basic maintenance of the truck including filling the tank, checking oil, keeping it clean, and making sure required inspections are performed.
• Assist in mapping driving routes ahead of time to determine the most expedient trip.
• Communicate with dispatch about the status of service calls.
• Follow all company policies and procedures, ensuring the safe and efficient operation of the vehicle.

 

Qualifications

• Proven work experience as a tow truck driver or similar role.
• A valid driver’s license and clean driving record.
• Knowledge of auto mechanics and ability to handle minor repairs.
• Excellent communication and customer service skills.
• Ability to lift heavy equipment and machinery.
• High school diploma or equivalent.
• Ability to pass a background check and drug screening.

 

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Life insurance
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Motor Club Contract Driver
• Work Environment: On the road, outside in various weather conditions. Some physical labor required.
• Reporting Structure: Reports to the Roadside Assistance Supervisor or Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $50,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time, Contract
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Motor Club Contract Driver Do?

Motor Club Contract Drivers, also known as Roadside Assistance Drivers, work for motor clubs and provide road assistance to members of the club who have encountered difficulties or emergencies while on the road.

Their primary duties include responding to calls for help and driving to the locations of the vehicles in need of assistance.

They are responsible for providing services such as fuel delivery, battery jump starts, tire changes, lockout assistance, and towing to the nearest repair facility if required.

They have to ensure the safety and security of the scene and may also be required to perform minor on-the-spot repairs if possible.

Motor Club Contract Drivers also handle the paperwork related to each service call, document the provided services, and may process payments from clients.

In addition, they maintain their vehicle and equipment to ensure it is always ready for service.

They may also have to report to the motor club about the nature of assistance provided and any observations related to the vehicle condition.

They are often the first point of contact for stranded motorists, and as such, require excellent customer service skills.

They must be able to deal professionally and empathetically with distressed clients, providing reassurances and accurate information about the assistance process.

 

Motor Club Contract Driver Qualifications and Skills

Motor Club Contract Drivers provide roadside assistance and other vehicular services to members.

They should have the following skills and qualifications:

• Practical knowledge of basic vehicle repairs and maintenance such as tire changes, jump-starting batteries, and vehicle lock-outs.
• Excellent driving record and familiarity with local roads, highways, and neighborhoods to reach stranded motorists quickly and efficiently.
• Strong communication skills to interact with dispatchers, law enforcement, towing services, and members experiencing vehicular difficulties.
• Customer service skills to handle stressed motorists with compassion and professionalism, ensuring a positive experience in stressful situations.
• Problem-solving skills to assess vehicular problems quickly and determine the best course of action, whether it’s a minor repair or contacting a tow truck.
• Physical strength and stamina to perform tasks like changing tires or pushing vehicles off the road, often in harsh weather conditions or during non-regular hours.
• Knowledge of basic first aid and safety measures to provide immediate assistance in case of minor accidents or medical emergencies.
• Ability to maintain accurate and timely documentation related to services provided, expenses incurred and member interactions.

 

Motor Club Contract Driver Experience Requirements

Motor Club Contract Drivers usually require a minimum of 1-2 years of driving experience in a professional capacity.

This experience can be gained through delivery or cab driving roles, or any other roles that involve a significant amount of driving.

In addition to this, a clean driving record is often essential, demonstrating the driver’s ability to operate a vehicle safely and responsibly.

Some employers may also require prior experience in roadside assistance or customer service roles, as this job often requires interaction with clients in stressful situations.

Individuals with more than 3 years of experience may have extensive knowledge of vehicle mechanics or experience in handling a variety of roadside emergency situations, making them suitable for more demanding or senior driving roles.

Those with more than 5 years of experience and a proven record of efficient and safe driving may have the required skills to take up supervisory or managerial roles within the organization.

This could include overseeing a team of drivers, training new hires, or managing fleet maintenance schedules.

 

Motor Club Contract Driver Education and Training Requirements

To become a Motor Club Contract Driver, a high school diploma or equivalent education is typically required.

Before operating on the road, drivers must obtain a valid driver’s license.

The type of license required can vary depending on the size and type of vehicle being driven.

Some positions might require a commercial driver’s license (CDL).

Motor Club Contract Drivers should also have a clean driving record, as companies often check this before hiring.

In addition, drivers may also need to pass a background check.

Many companies offer on-the-job training for drivers, where they learn about the company’s policies and procedures, safety regulations, and how to handle roadside assistance calls.

While not always required, some drivers choose to take defensive driving courses or other relevant training to enhance their skills and knowledge.

Certain certifications, such as First Aid or CPR, can be beneficial in this role as drivers often encounter situations where these skills are needed.

Continual learning and updated knowledge on safety procedures and new technology in the industry is a plus for Motor Club Contract Drivers.

 

Motor Club Contract Driver Salary Expectations

A Motor Club Contract Driver can expect to earn an average salary of $45,000 (USD) per year.

However, the actual earnings can vary significantly based on factors such as the number of jobs taken, location, the driver’s experience, and the specific motor club with which they are contracted.

 

Motor Club Contract Driver Job Description FAQs

What skills does a Motor Club Contract Driver need?

A Motor Club Contract Driver should possess excellent driving skills and knowledge of traffic rules and regulations.

Good navigation skills, a clean driving record, physical fitness, and the ability to make quick decisions on the road are also important.

They should also have good interpersonal skills for interacting with members and professional attitude.

 

Do Motor Club Contract Drivers need a special license?

Yes, Motor Club Contract Drivers usually need a special license to operate certain types of vehicles.

Depending on the state and the type of vehicle they will be driving, they may need a commercial driver’s license (CDL).

Furthermore, they may need additional endorsements for towing services if that is part of the job description.

 

What should you look for in a Motor Club Contract Driver resume?

When reviewing a Motor Club Contract Driver resume, look for a valid driver’s license and a clean driving record.

Experience in driving and customer service is also beneficial.

Any additional certifications, like CPR or First Aid, would be a plus.

Lastly, check if they have a background in vehicle maintenance or repair.

 

What qualities make a good Motor Club Contract Driver?

A good Motor Club Contract Driver is reliable, punctual, and has excellent time management skills.

They should be patient and have excellent customer service skills to assist stranded members.

Physical stamina is also important as the job may involve lifting heavy equipment or working in extreme weather conditions.

 

Is it challenging to hire Motor Club Contract Drivers?

Hiring Motor Club Contract Drivers can be somewhat challenging due to the specific license requirements and the need for a clean driving record.

Additionally, the job requires a professional who can handle stressful situations and provide excellent customer service, which may limit the pool of qualified candidates.

 

Conclusion

There you have it.

Today, we’ve taken a closer look at the ins and outs of being a Motor Club Contract Driver.

Guess what?

It’s not just about driving vehicles.

It’s about delivering reliable service and ensuring safety on the road, one mile at a time.

With our comprehensive Motor Club Contract Driver job description template and real-world examples, you’re all ready to shift gears.

But why stop at just getting ready?

Go the extra mile with our job description generator. It’s your perfect tool for creating precision-crafted job listings or revamping your resume to perfection.

Remember:

Every mile you drive is a part of a larger journey.

Let’s navigate this road. Together.

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