On-Call Sewing Machine Service Technician Job Description [Updated for 2025]

In the world of fabric and fashion, the role of on-call sewing machine service technicians is increasingly crucial.

As sewing technology continues to evolve, the demand for skilled technicians who can maintain, repair, and fine-tune these intricate machines grows.

But let’s delve deeper: What’s truly expected from an on-call sewing machine service technician?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager creating the profile of an ideal candidate,
• Or simply fascinated by the intricacies of sewing machine maintenance,

You’re in the right place.

Today, we introduce a customizable on-call sewing machine service technician job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

On-Call Sewing Machine Service Technician Duties and Responsibilities

On-Call Sewing Machine Service Technicians are responsible for the maintenance, repair, and servicing of various types of sewing machines.

This role requires a good understanding of mechanical systems, problem-solving skills, and the ability to work independently.

The duties and responsibilities of an On-Call Sewing Machine Service Technician include:

• Inspecting and assessing the functionality of sewing machines
• Diagnosing issues with sewing machines and identifying the appropriate solutions
• Performing routine maintenance tasks, such as cleaning and lubricating sewing machine parts
• Repairing or replacing broken or malfunctioning components of sewing machines
• Testing the operation of sewing machines after repair or maintenance to ensure proper functioning
• Providing customers with advice on sewing machine use, maintenance, and safety
• Keeping records of service calls, repairs, and parts used
• Ordering parts and supplies necessary for sewing machine repair
• Staying up-to-date with the latest developments in sewing machine technology
• Delivering exceptional customer service and handling customer concerns and complaints professionally

 

On-Call Sewing Machine Service Technician Job Description Template

Job Brief

We are seeking a skilled On-Call Sewing Machine Service Technician to perform maintenance and repairs on a variety of sewing machines.

The successful candidate will have a thorough understanding of sewing machines, including both mechanical and electronic components.

This role requires strong problem-solving skills, as you will be diagnosing issues and implementing solutions, often under tight deadlines.

 

Responsibilities

• Inspect and test malfunctioning sewing machines to diagnose problems
• Disassemble machines and repair or replace broken or worn parts
• Perform routine maintenance and preventive care on sewing machines
• Reassemble machines and adjust settings to optimal performance
• Keep accurate records of repairs and maintenance performed
• Provide customer service and support, answering questions and handling complaints
• Stay up-to-date with the latest technologies and techniques in sewing machine repair

 

Qualifications

• Proven experience as a Sewing Machine Technician
• Understanding of both mechanical and electronic sewing machine components
• Strong problem-solving skills
• Ability to work under pressure and meet deadlines
• Excellent customer service skills
• High school diploma; Certification from a vocational school or completion of apprenticeship is preferred

 

Benefits

• Flexible work schedule
• Competitive pay
• Continuing education opportunities
• Company vehicle
• Professional development opportunities

 

Additional Information

• Job Title: On-Call Sewing Machine Service Technician
• Work Environment: This role requires travel to client sites. Technicians will often be working in a variety of settings, including homes, factories, and retail stores.
• Reporting Structure: Reports to the Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 to $55,000 annually
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: On-call/Part-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an On-Call Sewing Machine Service Technician Do?

On-Call Sewing Machine Service Technicians are specialized individuals who primarily deal with the maintenance, repair, and servicing of various types of sewing machines.

They are usually associated with manufacturing industries, tailoring shops, or textile businesses, but they also work independently, serving both industrial and domestic clients.

On a typical day, they diagnose the issues with sewing machines, which could range from simple tune-ups to complex mechanical problems.

They also perform regular maintenance checks to ensure the sewing machines are operating efficiently.

Their tasks include replacing defective parts, adjusting machine tensions, testing the machines post-repair, and sometimes even training clients on the proper use and upkeep of their sewing machines.

Moreover, they may be responsible for suggesting the appropriate type of sewing machine, based on the client’s requirements.

They often work with a variety of machines including traditional mechanical machines, automated and computerized machines, and industrial-grade sewing machines.

Being on-call, they are expected to be readily available to respond to emergencies or sudden malfunctions, ensuring minimal disruption to their client’s operations.

Their role requires a deep understanding of sewing machine mechanics, problem-solving skills, and a commitment to providing excellent customer service.

 

On-Call Sewing Machine Service Technician Qualifications and Skills

On-Call Sewing Machine Service Technicians require a blend of technical skills, soft skills and industry knowledge to perform their roles effectively, such as:

• Technical knowledge of different types of sewing machines, their parts and functions, and the ability to diagnose and fix problems.
• Experience in replacing defective parts of sewing machines and adjusting necessary components to ensure optimal performance.
• Excellent customer service skills to respond to clients’ service calls promptly and address their concerns effectively.
• Strong problem-solving abilities to identify the root cause of issues and implement appropriate solutions.
• Sound knowledge of safety procedures and standards to ensure that all repairs and maintenance tasks are performed in a safe manner.
• Good communication skills to explain technical information to clients in a clear and understandable way, and to liaise effectively with manufacturers, suppliers and other technicians.
• Physical stamina and dexterity to handle tools and small machine parts, and to work for extended periods.
• The ability to work independently and make decisions quickly and accurately, especially when working on-call.
• Basic computer skills for maintaining records of service calls, completed tasks, and spare parts used.

 

On-Call Sewing Machine Service Technician Experience Requirements

Entry-level On-Call Sewing Machine Service Technicians typically require 1 to 2 years of experience.

This could be attained through part-time work or internships in a relevant technical role, such as in sewing machine repair shops or factories where sewing machines are used extensively.

They must be familiar with the basics of sewing machine operation, troubleshooting common issues, and carrying out routine maintenance.

This could be obtained through formal training courses or on-the-job training.

Mid-level On-Call Sewing Machine Service Technicians, with 3 to 5 years of experience, are expected to have deeper technical skills and knowledge.

This could be developed by working in roles that require routine service, repair, and maintenance of various types of sewing machines.

Technicians at this level may also have experience working with a variety of different machine models and brands, and could be responsible for training entry-level technicians or demonstrating machine usage to clients.

Those with more than 5 years of experience are often considered senior technicians, and may have managerial or supervisory experience.

They may also have specialized knowledge of advanced or industrial-grade sewing machines, and may be responsible for maintaining and repairing these machines in large factories or production facilities.

Such senior technicians may be expected to handle complex repair tasks, manage other technicians, and liaise with sewing machine manufacturers for parts orders or technical support.

In some cases, they might also be responsible for training new hires and developing maintenance schedules.

 

On-Call Sewing Machine Service Technician Education and Training Requirements

On-Call Sewing Machine Service Technicians typically have a high school diploma or an equivalent level of education.

They should have a comprehensive understanding of various types of sewing machines and their mechanics, gained through vocational training programs, on-the-job training or an associate degree in a related field such as appliance repair or mechanical technology.

In-depth knowledge in areas like electronics, hydraulics, and pneumatics is advantageous, and familiarity with hand tools and diagnostic equipment is essential.

Technical schools or community colleges often offer relevant courses in small appliance repair and mechanics, and these can be beneficial for those looking to enter this profession.

While not mandatory, certification from recognized institutions like the Sewing Machine Dealers Trade Association can further improve a technician’s professional credibility and employability.

Continuous self-learning and staying updated with the latest sewing machine technologies is crucial in this role.

Practical experience, problem-solving skills, and excellent customer service skills are also highly valued in this profession.

 

On-Call Sewing Machine Service Technician Salary Expectations

An On-Call Sewing Machine Service Technician earns an average wage of $18.40 (USD) per hour.

However, the actual income can fluctuate based on factors such as the level of experience, specialized skills, geographical location, and the hiring company’s pay policies.

 

On-Call Sewing Machine Service Technician Job Description FAQs

What skills does an On-Call Sewing Machine Service Technician need?

On-Call Sewing Machine Service Technicians should have excellent mechanical skills to understand, troubleshoot and repair various types of sewing machines.

They should also have good customer service skills to effectively communicate with clients and resolve issues promptly.

Basic computer skills are also important as most modern sewing machines are computerized.

 

Do On-Call Sewing Machine Service Technicians require any specific qualifications?

While a degree is not required, most employers prefer technicians who have completed a vocational or technical training program in small appliance repair or a related field.

Technicians should also have basic sewing skills to understand the functionality of the sewing machines they repair.

Moreover, experience in repairing sewing machines can be an added advantage.

 

What should you look for in an On-Call Sewing Machine Service Technician resume?

When reviewing resumes, you should look for previous experience in sewing machine repair or related fields.

Certifications from recognized technical schools can also be an advantage.

Besides, evidence of strong customer service skills and mechanical aptitude is also crucial.

 

What qualities make a good On-Call Sewing Machine Service Technician?

A good On-Call Sewing Machine Service Technician is patient and detail-oriented, as repairing sewing machines often involves dealing with intricate parts.

They should have strong problem-solving abilities to diagnose and resolve issues efficiently.

Also, good technicians are reliable and flexible as they may have to work irregular hours and at different locations.

 

Is it challenging to hire On-Call Sewing Machine Service Technicians?

Recruiting On-Call Sewing Machine Service Technicians can be challenging, as the role requires a unique mix of mechanical expertise, sewing knowledge, and customer service skills.

Therefore, it may take time to find the right candidate with the necessary skills and experience.

Offering competitive salaries and providing ongoing training opportunities can help attract qualified candidates.

 

Conclusion

And that’s a wrap.

Today, we’ve unraveled the fabric of what it truly entails to be an On-Call Sewing Machine Service Technician.

Guess what?

It’s not just about fixing machines.

It’s about weaving the threads of craftsmanship, one stitch at a time.

With our handy On-Call Sewing Machine Service Technician job description template and real-world examples, you’re primed to take the next step.

But why halt your journey here?

Embark further with our job description generator. It’s your subsequent step to meticulously crafted listings or honing your resume to the nines.

Bear in mind:

Every stitch matters in the grand tapestry.

Let’s weave that future. Together.

How to Become an On-Call Sewing Machine Service Technician (Complete Guide)

Survive the Slide: Jobs That Are Resilient in Recessions

The Art of Chill: Careers That Offer a Mellow Mindset

The Groan-Inducing Gigs: Jobs That Workers Despise

Outearn the Competition: Insider Tips on Landing the Highest Paying Jobs!