Orderly Job Description [Updated for 2025]

In the healthcare industry, the role of orderlies has never been more pivotal.

As patient care continues to advance, the demand for skilled hands who can maintain, assist, and ensure the smooth functioning of healthcare facilities grows.

But let’s delve deeper: What’s truly expected from an orderly?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the behind-the-scenes operations of healthcare facilities,

You’ve come to the right place.

Today, we present a customizable orderly job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Orderly Duties and Responsibilities

Orderlies support the healthcare team in a hospital or other medical facilities by performing a variety of tasks that ensure the smooth running of the organization.

They are responsible for maintaining cleanliness, assisting medical staff, and helping with patient care.

Orderlies have the following duties and responsibilities:

• Assist with moving and transporting patients around the facility
• Prepare rooms for patients by cleaning and setting up medical equipment
• Deliver meals to patients and assist with feeding if necessary
• Help patients with basic activities such as walking, moving, or bathing
• Respond to patient calls and requests promptly and courteously
• Dispose of waste materials in a safe, sanitary manner
• Carry out administrative tasks such as delivering messages, sorting and distributing mail
• Restock supplies in patient rooms and other areas of the facility
• Assist nursing and medical staff with basic medical tasks under supervision

 

Orderly Job Description Template

Job Brief

We are seeking a dedicated and compassionate Orderly to join our healthcare team.

The Orderly will be responsible for assisting medical staff with a variety of tasks including patient transportation, cleaning, stocking and maintenance duties.

The ideal candidate for this position is a physically strong individual who can handle a high-stress environment and maintain a calm and professional demeanor.

 

Responsibilities

• Assist in moving and transporting patients within the hospital or healthcare facility
• Clean patient rooms and other areas of the facility as directed
• Assist healthcare staff in patient care tasks, such as changing bed linens, monitoring vital signs, and bathing patients
• Stock and replenish supplies in patient rooms and other areas of the facility
• Follow all health and safety regulations and practices
• Perform basic maintenance tasks such as changing light bulbs, fixing minor issues
• Assist in the setup and takedown of medical equipment

 

Qualifications

• High school diploma or equivalent
• Previous experience in a healthcare setting is preferred
• Ability to handle physical workload and lift heavy objects
• Excellent communication and interpersonal skills
• Strong attention to detail
• Basic understanding of medical terminology is a plus
• CPR and First Aid certification is a plus

 

Benefits

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Orderly
• Work Environment: Healthcare setting, which may include a hospital, nursing home, or clinic. The role requires physical exertion, as well as potential exposure to patients with infectious diseases.
• Reporting Structure: Reports to the Nurse Manager or Department Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Orderly Do?

Orderlies primarily work in hospitals, nursing homes, and other healthcare facilities where they assist in providing patient care.

They are responsible for moving patients between departments, helping them with basic tasks such as bathing, dressing, and eating, and ensuring that their rooms and surroundings are clean and safe.

Orderlies may also be required to assist with non-medical procedures such as lifting and moving patients, changing linens, and restocking supplies.

They often work closely with nurses and doctors, helping them with various tasks and ensuring that patients are comfortable and properly cared for.

Orderlies also play a key role in maintaining communication between patients, their families, and healthcare professionals.

They may be responsible for updating patient records, answering questions, and providing updates on a patient’s condition.

In emergency situations, orderlies may be required to perform basic first aid or cardiopulmonary resuscitation (CPR).

Their role is crucial in maintaining the smooth operation of healthcare facilities and ensuring that patients receive the best care possible.

 

Orderly Qualifications and Skills

An orderly should have the skills and qualifications that are necessary to support the medical team and interact with patients, such as:

• Physical stamina and strength to move patients, medical supplies, and hospital equipment
• Ability to follow directions accurately as given by healthcare professionals
• Strong interpersonal skills to interact with patients, their families, and medical staff effectively
• Communication skills to listen to and understand the needs of patients and healthcare professionals
• Attention to detail to accurately execute medical professional instructions and maintain patient records
• Proper hygiene and cleanliness standards to prevent the spread of infection
• Basic knowledge of medical terminology and hospital protocols
• Problem-solving skills to identify and address patient needs and concerns
• Customer service skills for dealing with patients and their families, providing comfort and support

 

Orderly Experience Requirements

Orderlies, often referred to as hospital porters, typically gain their experience through on-the-job training, though some may also have completed a basic nursing assistant or health aide program.

Entry-level candidates may have a year or less of experience, often through volunteering, part-time roles, or internships at healthcare facilities.

They learn how to safely move patients, clean and prepare medical equipment, and assist nursing staff with basic tasks.

Orderlies with 2 to 3 years of experience usually have honed their skills in patient care, communication, and equipment handling.

They often have a proven track record of working effectively in a team-oriented healthcare environment.

Those with more than 5 years of experience in the field often have advanced skills such as basic first aid and CPR, and are typically highly adept at patient transport and operation of hospital technologies.

They may also have experience in administrative tasks and could be ready for a supervisory or team lead position.

 

Orderly Education and Training Requirements

Becoming an Orderly typically requires a high school diploma or equivalent.

In many cases, Orderlies receive on-the-job training to learn how to transport patients and clean treatment areas.

Some states require Orderlies to be certified.

Certification criteria often include completion of a state-approved education program and passing a competency exam.

Although not a mandatory requirement, some Orderlies may choose to complete a certificate program in healthcare or a related field, which may increase their chances of employment.

Some hospitals and medical facilities may require Orderlies to have Basic Life Support (BLS) certification, which includes CPR training.

Continued education in the form of workshops or additional courses is also beneficial for Orderlies to keep abreast of best practices and advancements in patient care and safety.

 

Orderly Salary Expectations

An Orderly typically earns an average wage of $28,980 (USD) per year.

This salary can fluctuate based on factors such as years of experience, certifications, geographical location, and the specific healthcare facility where they are employed.

 

Orderly Job Description FAQs

What skills does an Orderly need?

Orderlies should possess excellent communication and listening skills to understand the needs of patients and medical staff.

They should be physically fit as they often assist in moving patients and heavy medical equipment.

They also need the ability to follow instructions closely, have a good sense of organization, and display empathy and compassion towards patients.

 

Do Orderlies need specific qualifications?

Orderlies typically need a high school diploma or equivalent, and most hospitals provide on-the-job training.

However, some states may require Orderlies to complete a state-approved education program and obtain certification as a nursing assistant.

 

What should you look for in an Orderly resume?

An Orderly resume should highlight their relevant experience in a healthcare setting, such as a hospital or nursing home.

Look for skills like patient transport, cleaning, and disinfecting rooms, assisting with patient care, and the ability to follow safety protocols.

Certifications such as Basic Life Support (BLS) or a Certified Nursing Assistant (CNA) can also be valuable.

 

What qualities make a good Orderly?

A good Orderly is empathetic, patient, and kind, as they are often interacting with patients who may be in pain or distress.

They should be reliable and organized, ensuring that patients are transported safely and rooms are kept clean.

Good Orderlies are also team players, able to work effectively with medical staff to ensure the smooth operation of the healthcare facility.

 

Is it difficult to hire Orderlies?

Hiring Orderlies can be a challenge due to the demanding nature of the job.

However, it can be made easier by ensuring that the job description clearly outlines the role and its responsibilities.

Offering a competitive salary, benefits, and opportunities for on-the-job training or professional development can also make the position more appealing to potential candidates.

 

Conclusion

And there we have it.

Today, we’ve unraveled the complexities of what it truly means to be an orderly.

Surprised?

It’s not just about keeping things tidy.

It’s about creating a conducive and healing environment, one task at a time.

With our detailed orderly job description template and real-life examples, you’re prepared to take the next step.

But why end here?

Dive deeper with our job description generator. It’s your ultimate guide to crafting precise job listings or polishing your resume to perfection.

Remember:

Every task done contributes to the bigger purpose.

Let’s create that nurturing environment. Together.

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