Orthodontic Treatment Coordinator Job Description [Updated for 2025]

In the field of dental health, the role of Orthodontic Treatment Coordinator has become increasingly essential.

As modern approaches to dental care evolve, there is a growing need for skilled professionals who can manage, coordinate, and guide patients through their orthodontic journey.

But what exactly is expected from an Orthodontic Treatment Coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of orthodontic coordination,

You’ve come to the right place.

Today, we’re presenting a tailor-made Orthodontic Treatment Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Orthodontic Treatment Coordinator Duties and Responsibilities

Orthodontic Treatment Coordinators play a crucial role in orthodontic practices, ensuring that patients receive optimal care and service.

They are primarily responsible for coordinating orthodontic treatments, managing appointments and handling patient queries.

Their main duties and responsibilities include:

• Coordinating treatment plans with orthodontists and discussing these plans with patients
• Explaining treatment procedures, braces care, and orthodontic maintenance to patients
• Assisting with initial patient screenings and orthodontic consultations
• Scheduling appointments and following up with patients to ensure they adhere to their treatment schedules
• Processing patient payments and handling billing inquiries
• Maintaining patient records, including digital impressions, x-rays, and medical histories
• Communicating with dental insurance companies to verify coverage and process claims
• Providing excellent customer service and addressing any patient concerns or complaints
• Ensuring the clinic adheres to sanitation, safety, and health standards
• Ordering orthodontic supplies and maintaining inventory

 

Orthodontic Treatment Coordinator Job Description Template

Job Brief

We are seeking an organized and enthusiastic Orthodontic Treatment Coordinator to join our team.

The Orthodontic Treatment Coordinator is responsible for explaining treatment plans, guiding patients through the treatment process, and coordinating billing and appointments.

The ideal candidate should have excellent communication and interpersonal skills.

 

Responsibilities

• Work closely with Orthodontists to create comprehensive treatment plans for patients
• Present treatment plans to patients and answer any questions they might have
• Schedule appointments and follow-ups for patients
• Oversee patient billing and coordinate payment plans
• Establish and maintain a good relationship with patients and their families
• Ensure patient records are kept up-to-date
• Coordinate with insurance companies to ensure claims are submitted and processed timely

 

Qualifications

• Previous experience in a dental or orthodontic office is preferred
• Strong understanding of orthodontic treatment plans
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Knowledge of dental insurance and billing procedures
• High school diploma or equivalent; certification in dental assisting is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Orthodontic Treatment Coordinator
• Work Environment: Dental clinic setting. This role requires interaction with patients of all ages.
• Reporting Structure: Reports to the Office Manager or Lead Orthodontist.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $37,000 minimum to $55,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Orthodontic Treatment Coordinator Do?

An Orthodontic Treatment Coordinator typically works in a dental clinic or an orthodontic office.

They work directly with patients and are primarily responsible for coordinating orthodontic treatment plans and facilitating communication between the patient, orthodontist, and insurance companies.

Orthodontic Treatment Coordinators meet with new patients to discuss their orthodontic needs and options.

They explain the benefits of various treatments and procedures, help patients understand what they can expect at each stage of treatment and guide them in making informed decisions about their orthodontic care.

They are also responsible for establishing and managing patient treatment schedules, ensuring that patients follow the prescribed treatment plan, and monitoring the progress of treatments.

Orthodontic Treatment Coordinators often handle the financial aspects of orthodontic care, including providing cost estimates to patients, setting up payment plans, and liaising with insurance companies to verify coverage and process claims.

In addition, they may assist in administrative tasks such as answering phone calls, scheduling appointments, and maintaining patient records.

Their role is crucial in ensuring the smooth operation of an orthodontic office and in delivering excellent patient care.

 

Orthodontic Treatment Coordinator Qualifications and Skills

An Orthodontic Treatment Coordinator should possess a unique blend of clinical knowledge, interpersonal skills and organizational capabilities.

Here are the key qualifications and skills required for the role:

• Detailed understanding of orthodontic procedures, terminology and equipment to effectively communicate and coordinate patient treatments.
• Excellent communication skills to clearly convey treatment plans, insurance details and financing options to patients and their families.
• Strong interpersonal skills to build and maintain relationships with patients and other healthcare professionals.
• Ability to multitask and prioritize in a fast-paced environment, ensuring all patients are receiving timely and appropriate care.
• Experience with dental software for scheduling appointments, maintaining patient records and processing insurance claims.
• Understanding of dental insurance plans, claims processing and patient financing options to provide accurate information and support to patients.
• Problem-solving skills to effectively handle any issues or concerns that may arise during the treatment process.
• Customer service skills to provide a positive experience for patients and foster a comfortable and welcoming clinic environment.

 

Orthodontic Treatment Coordinator Experience Requirements

Orthodontic Treatment Coordinators typically have an associate or bachelor’s degree in dental hygiene, dental assisting, or a related field.

A minimum of 1 to 2 years of experience in a dental office is often required, preferably in an orthodontic setting.

Experience can be gained through internships, part-time roles, or full-time roles in a dental clinic.

Orthodontic Treatment Coordinators may start as Dental Assistants or Dental Hygienists to gain the necessary experience and understanding of dental procedures and patient care.

Candidates with more than 3 years of experience often have a broader understanding of orthodontic treatments, insurance processes, and have developed strong interpersonal and communication skills to effectively coordinate patients’ treatments.

Those with more than 5 years of experience may be ready to take on roles with greater responsibility, such as Office Manager or Practice Manager roles, where they would oversee the entire operation of the dental or orthodontic office.

These roles would require an excellent understanding of dental procedures, patient management, and insurance billing, as well as the ability to supervise staff.

Furthermore, certification from the Dental Assisting National Board (DANB) or a similar organization could be an advantage, showcasing the individual’s competency in the field.

Continuous professional development through ongoing education and attending seminars or workshops relevant to orthodontics would also be beneficial.

 

Orthodontic Treatment Coordinator Education and Training Requirements

An Orthodontic Treatment Coordinator often requires a minimum of a high school diploma or equivalent.

However, many dental offices prefer candidates with an associate’s degree or bachelor’s degree in dental hygiene, dental assisting, or a related field.

Most Orthodontic Treatment Coordinators start their careers as dental assistants, meaning they need to complete a dental assisting program at a community college or technical school.

Some states may also require the completion of a state-approved course in dental radiography.

Depending on the state, Orthodontic Treatment Coordinators may need to be licensed as dental assistants.

License requirements generally include graduating from an accredited program and passing a written and practical examination.

Orthodontic Treatment Coordinators need a strong understanding of dental and orthodontic terminology, procedures, and equipment.

Most of this knowledge is gained on the job, although some coordinators may choose to take additional courses or training in these areas.

Many Orthodontic Treatment Coordinators also obtain certification through the Dental Assisting National Board (DANB).

This certification demonstrates a high level of professionalism and competence, and may enhance employment opportunities.

Continuing education is important for Orthodontic Treatment Coordinators, as it allows them to stay up-to-date on the latest advancements in orthodontic procedures and technologies.

This can often be achieved through professional development courses or workshops.

 

Orthodontic Treatment Coordinator Salary Expectations

An Orthodontic Treatment Coordinator earns an average salary of $46,842 (USD) per year.

This figure may vary depending on years of experience, the complexity of the job role, geographical location, and the employing organization.

 

Orthodontic Treatment Coordinator Job Description FAQs

What skills does an Orthodontic Treatment Coordinator need?

Orthodontic Treatment Coordinators should have excellent communication and interpersonal skills to interact effectively with patients and their families, as well as with other dental professionals.

They should have good organizational skills to manage patient files and schedules.

Basic understanding of dental procedures, specifically orthodontic treatments, is also necessary.

 

Do Orthodontic Treatment Coordinators need a specific degree or certification?

While a specific degree may not be required, completion of a dental assisting program or experience in a dental office is usually preferred.

Some states may require certification as a dental assistant.

Other qualifications may include knowledge of dental software and office procedures.

 

What should you look for in an Orthodontic Treatment Coordinator’s resume?

In addition to certification and dental assisting experience, look for skills such as effective communication, the ability to explain complex procedures to patients, proficiency with dental software, and a history of good patient management.

Experience in orthodontics is a bonus.

 

What qualities make a good Orthodontic Treatment Coordinator?

A good Orthodontic Treatment Coordinator is patient and empathetic, as they often interact with patients who may be anxious or scared.

They should be detail-oriented and organized, able to manage patient schedules and keep track of treatment details.

Excellent communication skills are also essential, as they must be able to explain treatment plans and procedures clearly to patients.

 

Is it difficult to hire an Orthodontic Treatment Coordinator?

Hiring an Orthodontic Treatment Coordinator can be challenging, as the role requires a unique blend of dental knowledge, administrative skills, and excellent patient care.

You may need to provide on-the-job training or support continuing education for the right candidate.

However, with a clear job description and attractive work environment, you can attract qualified candidates for this important role.

 

Conclusion

So there you have it.

Today, we’ve taken a thorough look at what it truly means to be an Orthodontic Treatment Coordinator.

And guess what?

It’s not just about fixing teeth.

It’s about crafting the perfect smile, one patient at a time.

With our go-to Orthodontic Treatment Coordinator job description template and real-world examples, you’re ready to make your move.

But why stop there?

Dive deeper with our job description generator. It’s your next step to creating precise job listings or polishing your resume to perfection.

Remember:

Every patient interaction is part of a bigger picture.

Let’s create those perfect smiles. Together.

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