Pega Quality Assurance Analyst Job Description [Updated for 2025]

In the digital era, the spotlight on Pega Quality Assurance Analysts has never been brighter.

As technology progresses, the demand for skilled professionals who can test, validate, and ensure the quality of our Pega systems grows exponentially.

But let’s delve a little deeper: What’s truly expected from a Pega Quality Assurance Analyst?

Whether you are:

• A job seeker trying to comprehend the intricacies of this role,
• A hiring manager trying to shape the ideal candidate profile,
• Or simply intrigued by the nuances of quality assurance in the Pega domain,

You’ve come to the right place.

Today, we present a customizable Pega Quality Assurance Analyst job description template, designed for easy posting on job boards or career sites.

Let’s dive straight into it.

Pega Quality Assurance Analyst Duties and Responsibilities

Pega Quality Assurance Analysts play a crucial role in the software development cycle.

They are responsible for ensuring that software developed using Pega Systems is fit for purpose and meets both user and business requirements.

Pega Quality Assurance Analysts have the following duties and responsibilities:

• Analyze the needs and requirements of the user to ensure software functionality aligns with these needs
• Develop and implement effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Assess the functionality of Pega applications through rigorous testing and validation
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues and coordinate with the development team for fixes
• Conduct post-release/ post-implementation testing
• Assist in the development of automated testing scripts for efficiency
• Keep up-to-date with new testing tools and test strategies
• Ensure all testing activities comply with standards and procedures

 

Pega Quality Assurance Analyst Job Description Template

Job Brief

We are seeking a dedicated Pega Quality Assurance Analyst to ensure the quality of our Pega software applications.

The Pega QA Analyst will be responsible for developing and implementing testing strategies, documenting test results, and providing feedback to the development team.

The ideal candidate should possess in-depth knowledge of software testing techniques and the Pega platform.

Ultimately, the Pega QA Analyst’s role is to conduct thorough testing to ensure the software meets our high-quality standards and conforms to specified design requirements.

 

Responsibilities

• Develop, implement and maintain quality assurance protocols and procedures for the Pega platform.
• Design and execute test plans, scenarios, scripts, or procedures.
• Document software defects and report defects to software developers.
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Review software documentation to ensure technical accuracy, compliance, or completeness, and to mitigate risks.
• Monitor program performance after implementation to prevent recurrence of program operating problems and ensure the efficiency of operation.
• Identify, analyze and document problems with program function, output, online screen, or content.
• Create or maintain databases of known test defects.

 

Qualifications

• Proven work experience as a Pega Quality Assurance Analyst or similar role.
• Experience in Pega platform is a must.
• Knowledge of software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong analytical and problem-solving skills with attention to detail.
• BSc/BA in Computer Science, Engineering or a related field.
• Certification from International Software Testing Qualifications Board (ISTQB) is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Pega Quality Assurance Analyst
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
• Reporting Structure: Reports to the Quality Assurance Manager or Lead QA Analyst.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $80,000 minimum to $130,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Pega Quality Assurance Analyst Do?

Pega Quality Assurance Analysts typically work in the IT sector, either for specific corporations that utilize Pega systems or for IT consulting firms.

Their role is to ensure that Pega software applications meet the necessary quality standards and satisfy client needs.

They work closely with Software Engineers, Pega Developers, and Business Analysts to understand the client’s requirements and the software’s expected functionality.

They are involved in the design phase of software development to anticipate potential issues and suggest solutions.

A Pega Quality Assurance Analyst is responsible for creating and executing test plans, which includes defining and writing test cases.

They are tasked with performing various types of testing such as functional, regression, integration, and user acceptance testing.

They use bug tracking tools to document any software defects found during testing and collaborate with the development team to rectify these issues.

They also verify fixes to ensure problems have been adequately resolved.

Their role also involves monitoring the performance of the Pega systems and applications to ensure optimal operation.

They regularly report on the quality and status of the software under test, providing feedback to project stakeholders.

In some cases, a Pega Quality Assurance Analyst may also provide user training and support.

Their goal is to ensure the delivery of quality Pega systems and applications that meet the client’s needs and contribute to their business success.

 

Pega Quality Assurance Analyst Qualifications and Skills

A proficient Pega Quality Assurance Analyst should have the skills and qualifications that align with your job description, such as:

• Extensive knowledge of Pega Rules Process Commander (PRPC) and associated software to validate system functionality and identify any inconsistencies or errors.
• Strong analytical and problem-solving skills to identify, document, and report bugs, as well as to design effective testing strategies.
• Experience with automated testing tools and frameworks to facilitate efficient and thorough examination of software functionality.
• Excellent communication skills to effectively liaise with developers, project managers, and other team members regarding software quality and to document issues accurately and clearly.
• Ability to prioritize and manage multiple tasks simultaneously while maintaining a high level of attention to detail.
• Experience with SQL and understanding of database concepts to validate data integrity and application performance.
• Understanding of various software testing methodologies (unit testing, integration testing, functional testing, system testing, regression testing, etc.) to ensure comprehensive coverage of all aspects of the software.
• Good knowledge of software development life cycle (SDLC) and agile methodologies to keep pace with fast-changing development environments.
• Ability to work collaboratively with a team and also independently, with minimal supervision.

 

Pega Quality Assurance Analyst Experience Requirements

Entry-level candidates for a Pega Quality Assurance Analyst role may be required to have 1 to 2 years of professional experience in quality assurance or related fields, often gained through internships or part-time roles.

Experience working with Pega systems or similar is beneficial, and familiarity with testing methodologies and tools is crucial for this role.

These professionals can also gain on-the-job experience in roles such as Quality Assurance Tester, Systems Analyst, or other IT-related roles.

Candidates with more than 3 years of experience often develop their technical skills and knowledge in entry-level Quality Assurance Analyst roles.

They have had exposure to designing, executing, and maintaining test plans, test cases, and test scripts for Pega systems.

Those with more than 5 years of experience may have some leadership experience in their background.

These senior analysts are often responsible for managing testing schedules, leading QA teams, and coordinating with other teams to ensure software quality.

They may also be ready for a managerial or team-lead position.

In addition, proficiency in Pega PRPC (PegaRULES Process Commander) and its associated testing strategies is often required for more experienced roles.

Knowledge of Pega’s architecture, security model, and service interfaces can also be critical qualifications for a Pega Quality Assurance Analyst.

 

Pega Quality Assurance Analyst Education and Training Requirements

A Pega Quality Assurance Analyst typically requires a bachelor’s degree in computer science, information technology, software engineering, or a related field.

This role requires a deep understanding of the Pega platform.

Therefore, obtaining a Pega Certified System Architect (CSA) or Certified Senior System Architect (CSSA) certification is highly beneficial and often preferred by employers.

Additional knowledge in software testing methodologies and Quality Assurance (QA) principles is crucial.

Familiarity with Agile/Scrum methodologies is often required, along with an understanding of software development life cycle (SDLC).

Experience with specific tools such as Jira, Selenium, or TestRail for defect tracking and test management can also be beneficial.

Some positions may require a master’s degree in a specific IT discipline or significant work experience in the field.

The role may also necessitate knowledge of coding or scripting languages.

Just like most IT roles, continuous learning and staying up-to-date with the latest technologies and updates in the Pega platform is essential.

Advanced courses and additional certifications can enhance career prospects and indicate a candidate’s dedication to their profession.

 

Pega Quality Assurance Analyst Salary Expectations

A Pega Quality Assurance Analyst can expect to earn an average salary of $79,000 (USD) per year.

This salary can fluctuate based on factors such as experience, certifications, the complexity of the projects involved, and the region in which they work.

Additional benefits may also be included, such as healthcare and retirement plans, depending on the employer.

 

Pega Quality Assurance Analyst Job Description FAQs

What skills does a Pega Quality Assurance Analyst need?

Pega Quality Assurance Analysts need to have a strong understanding of Pega PRPC concepts and implementation experience.

They should possess excellent analytical skills to identify and fix issues.

Technical skills in SQL, XML, SOAP, and understanding of web services are also beneficial.

In addition, they should have excellent communication and teamwork skills to effectively collaborate with the development team.

 

Do Pega Quality Assurance Analysts need a degree?

Typically, Pega Quality Assurance Analysts are required to have a bachelor’s degree in Computer Science, Information Systems or related field.

However, the significant factor is having a Pega Certification.

Experience in quality assurance, software testing, and knowledge in Pega Systems’ software can sometimes outweigh the need for a degree.

 

What should you look for in a Pega Quality Assurance Analyst resume?

A strong Pega Quality Assurance Analyst resume should highlight a solid understanding of Pega PRPC and experience in quality assurance.

Look for Pega certification, proficiency in SQL, XML, SOAP, and web services.

Experience with agile development methodology and a proven track record of identifying and resolving issues should also be highlighted.

 

What qualities make a good Pega Quality Assurance Analyst?

A good Pega Quality Assurance Analyst is meticulous with a keen eye for detail, enabling them to spot even the smallest of errors.

They have excellent problem-solving skills to determine the causes of issues and develop effective solutions.

They should also be good communicators, able to articulate issues with the development team and stakeholders effectively.

 

Is it difficult to hire Pega Quality Assurance Analysts?

Hiring a Pega Quality Assurance Analyst can be challenging as it requires a specific set of skills, including a solid understanding of Pega PRPC, quality assurance, and testing experience.

Further, having Pega certification is a must for most organizations.

Therefore, finding candidates that meet all these requirements can be difficult.

However, offering competitive salaries, continuous learning opportunities, and a positive work environment can attract potential candidates.

 

Conclusion

And there we have it.

Today, we’ve unveiled the reality behind being a Pega Quality Assurance Analyst.

Surprised?

It’s not just about testing software.

It’s about ensuring the highest level of quality and performance in every digital solution, one test at a time.

With our tailor-made Pega Quality Assurance Analyst job description template and insights from the real world, you’re primed to advance.

But why limit yourself?

Explore further with our job description generator. It’s your one-stop solution to craft pinpoint accurate job listings or refine your resume to perfection.

Keep this in mind:

Every test you conduct contributes to a broader picture.

Let’s ensure that future. Together.

How to Become a Pega Quality Assurance Analyst (Complete Guide)

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