Personal Grocery Shopper Job Description [Updated for 2025]

In the modern era, the focus on personal grocery shoppers has never been more pronounced.

As consumer habits shift towards convenience, the demand for diligent individuals who can navigate, fulfil, and secure our grocery needs grows stronger.

But let’s delve deeper: What’s truly expected from a personal grocery shopper?

Whether you are:

• A job seeker eager to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the day-to-day operations of personal grocery shopping,

You’re in the right place.

Today, we introduce a customizable personal grocery shopper job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Personal Grocery Shopper Duties and Responsibilities

Personal Grocery Shoppers are responsible for assisting clients in shopping for their groceries, providing personalized service and ensuring that the groceries are delivered on time and in excellent condition.

Their duties and responsibilities include:

• Communicate with clients to understand their specific grocery needs and preferences
• Compile lists of groceries as per the client’s requirements
• Shop for groceries at various stores, ensuring to select the freshest produce and highest quality items
• Compare prices of grocery items to ensure the best deals for the client
• Handle delicate items such as fruits, vegetables, and glass products carefully to prevent damage
• Arrange for the prompt delivery of groceries to the client’s home or a specified location
• Process payments and manage receipts
• Resolve any discrepancies or issues that may arise during the shopping process
• Follow health and safety guidelines while shopping and delivering groceries
• Keep abreast with the latest offers, promotions, and new products in the market

 

Personal Grocery Shopper Job Description Template

Job Brief

We are looking for a diligent and detail-oriented Personal Grocery Shopper to assist our customers in selecting their groceries and other products.

The Personal Grocery Shopper’s responsibilities include carefully selecting the items as per customer’s online or telephonic orders and preparing the order for delivery or pick-up.

Our ideal candidates are thorough, organized and have excellent customer service skills.

They should be well-versed with different types of groceries and other products typically found in a supermarket.

 

Responsibilities

• Review and understand customer orders.
• Identify and select the items as per the customer’s order.
• Maintain quality by inspecting and storing products in an appropriate manner.
• Assist with the checkout process.
• Prepare the order for delivery or customer pickup.
• Communicate with customers to resolve any issues or queries they may have.
• Keep up-to-date with new products in the store.
• Maintain a clean and organized work environment.

 

Qualifications

• Proven work experience as a Personal Shopper or similar role in retail.
• Excellent communication and customer service skills.
• Thorough understanding of different types of groceries and products.
• Good organizational and time-management skills.
• Ability to walk, stand, and lift heavy items for extended periods.
• High School Diploma or equivalent.

 

Benefits

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off

 

Additional Information

• Job Title: Personal Grocery Shopper
• Work Environment: Grocery Store/ Supermarket. This job involves physical work including walking, standing and lifting items.
• Reporting Structure: Reports to the Store Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time/ Part-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Personal Grocery Shopper Do?

A Personal Grocery Shopper is typically employed by grocery stores or works independently, offering services to individuals who are unable or prefer not to do their own grocery shopping.

They are tasked with receiving grocery lists from their clients and ensuring all items are accurately picked from the store shelves.

This involves carefully selecting products based on the client’s specified preferences regarding brand, quality, and price.

Personal Grocery Shoppers also ensure that perishable items like fruits, vegetables, dairy, and meat products are fresh and within their use-by dates.

They may have to weigh items, compare prices, and keep track of any offers or discounts.

In addition to gathering the items, Personal Grocery Shoppers manage payment at the checkout and, in some cases, deliver the groceries to the client’s home.

They must be knowledgeable about store layouts and product locations to complete their tasks efficiently.

They may also need to suggest alternatives if a specific product is not available.

Furthermore, they interact closely with the clients, providing excellent customer service, addressing queries, and taking feedback to improve their services.

 

Personal Grocery Shopper Qualifications and Skills

A personal grocery shopper should have the skills and qualifications that align with your job description, such as:

• Excellent customer service skills to interact with clients, understand their requirements, and deliver satisfactory shopping experiences.
• Strong organizational skills for effectively managing multiple shopping lists, ensuring all items are purchased and delivered in a timely manner.
• Attention to detail to accurately pick items as per the shopping list without errors.
• Knowledge of grocery products, brands, and locations within the store to quickly and efficiently fulfill customer orders.
• Good physical fitness to stand, walk, lift and carry grocery items for extended periods of time.
• Communication skills to effectively interact with store staff, ask about products and report any issues to the customer in a clear and concise manner.
• Basic computer and technology skills for using apps or digital tools that assist in shopping and customer communication.
• Problem-solving skills to handle shopping-related issues such as product availability or substitutions.
• Good time management skills to handle multiple orders simultaneously and ensure prompt deliveries.

 

Personal Grocery Shopper Experience Requirements

Personal Grocery Shoppers typically start their careers with minimal experience, often in customer service or retail roles.

This initial experience provides them with a fundamental understanding of product location and customer preferences.

Entry-level grocery shoppers may have less than a year of experience in the field, often gained through part-time roles or internships in retail or customer service.

Some personal grocery shoppers may also have started out as cashiers, sales associates, or stockers in a grocery store.

Candidates with 1 to 2 years of experience often have developed better product knowledge, improved customer service skills, and have honed their ability to shop quickly and efficiently.

They may also be proficient in using shopping apps and technology, which is a key part of the personal grocery shopper role.

Those with more than 3 years of experience may have a deeper understanding of nutrition, dietary needs, or food allergies, which can be beneficial when shopping for specific clients.

They may also have experience managing multiple shopping orders at once or dealing with complex orders.

Finally, personal grocery shoppers with more than 5 years of experience may have honed their customer service skills to a high level, allowing them to build a loyal clientele.

This experience level may also open doors for opportunities in management, training, or supervisory roles within the grocery shopping or retail sectors.

 

Personal Grocery Shopper Education and Training Requirements

A Personal Grocery Shopper does not necessarily require a specific degree, but a high school diploma or equivalent education is typically expected.

Since the job involves frequent interaction with customers, training in customer service skills may be beneficial.

Some grocery stores offer on-the-job training for this role, where individuals learn about store layouts, product locations, and efficient shopping techniques.

Knowledge of food products and dietary restrictions can be helpful in this role, so a background in nutrition or a related field could be beneficial, although not required.

Some personal grocery shoppers may choose to obtain a certification from the National Grocers Association or similar organizations, which may provide courses on customer service, product knowledge, and regulatory compliance.

In addition, familiarity with technology is crucial, as many personal grocery shoppers use digital shopping lists and may need to communicate with customers via texting or mobile apps.

Therefore, basic computer literacy and proficiency in using smartphones and relevant apps is a must.

A driver’s license and access to a vehicle may also be necessary, depending on whether the role involves home delivery.

Overall, a Personal Grocery Shopper should have strong organizational skills, the ability to work quickly and efficiently, and a dedication to providing excellent customer service.

 

Personal Grocery Shopper Salary Expectations

A Personal Grocery Shopper typically earns an average wage of $12.85 (USD) per hour.

However, the actual earnings can vary based on the amount of hours worked, the geographical location, experience, and the platform or company for which they work.

 

Personal Grocery Shopper Job Description FAQs

What skills does a Personal Grocery Shopper need?

Personal Grocery Shoppers should have excellent time management skills, as they often have to handle multiple orders simultaneously.

They should have good communication skills to understand and fulfil the client’s specific requirements.

An eye for detail is crucial to ensure the right items are purchased, and familiarity with a wide range of products and brands is beneficial.

A personal shopper also needs to be physically fit as the job involves a lot of walking, lifting, and carrying.

 

Do Personal Grocery Shoppers need any qualifications?

Personal Grocery Shoppers do not typically need a formal qualification, but a high school diploma or equivalent is usually preferred.

It’s essential to have a valid driver’s license if the job involves home delivery.

Prior experience in a grocery store or in a customer service role can be an asset.

 

What should you look for in a Personal Grocery Shopper’s resume?

A Personal Grocery Shopper’s resume should highlight relevant experience, such as roles in customer service or retail.

Proficiency in using shopping or delivery apps and software is also valuable.

Look for candidates with strong organizational skills, ability to work under pressure and excellent attention to detail.

A clean driving record is also important if the role involves delivering groceries to clients.

 

What qualities make a good Personal Grocery Shopper?

A good Personal Grocery Shopper is reliable, punctual, and detail-oriented.

They have a thorough understanding of the products they shop for and are able to make smart substitutions if necessary.

They have strong customer service skills and are able to handle complaints and issues professionally.

Additionally, a good Personal Grocery Shopper respects the privacy of their clients and maintains a professional demeanor at all times.

 

Are there any physical requirements for a Personal Grocery Shopper?

Yes, Personal Grocery Shoppers should be physically fit, as the job often requires prolonged periods of walking, standing, and lifting heavy items.

They should also be comfortable working in varying weather conditions if the role involves delivering groceries to the clients’ homes.

 

Conclusion

And there you have it.

Today, we’ve given you a glimpse into the everyday life of a personal grocery shopper.

And guess what?

It’s not just about buying groceries.

It’s about offering a personalized and efficient shopping experience, one item at a time.

With our comprehensive personal grocery shopper job description template and practical examples, you’re ready to step into this exciting role.

But why stop there?

Dig deeper with our job description generator. It’s your next step to creating meticulous job listings or perfecting your resume.

Remember:

Every item on your list contributes to a seamless shopping experience.

Let’s create that experience. Together.