Personal Shopper and Driver Job Description [Updated for 2025]

In our increasingly busy world, the demand for personal shoppers and drivers has never been greater.

As lifestyles become more hectic, the need for dedicated individuals who can manage, streamline, and personalize our shopping and transportation needs is growing.

But let’s delve deeper: What’s truly expected from a personal shopper and driver?

Whether you are:

• A job seeker looking to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the day-to-day tasks of a personal shopper and driver,

You’re in the right place.

Today, we present a tailor-made personal shopper and driver job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Personal Shopper and Driver Duties and Responsibilities

Personal Shoppers and Drivers perform a variety of tasks focused on shopping for clients and delivering the purchased items in a timely manner.

Their roles often involve a mix of customer service, product knowledge, and logistics.

Personal Shoppers and Drivers have the following duties and responsibilities:

• Consult with clients to understand their shopping needs, preferences, and budget
• Select high-quality products according to the clients’ specifications
• Handle money responsibly and make purchases on behalf of the client
• Ensure that all shopping items are handled with care to prevent damage
• Deliver purchases to clients promptly and safely
• Plan efficient routes for shopping and delivery
• Maintain consistent communication with clients, providing updates on shopping and delivery progress
• Provide exceptional customer service and resolve any complaints or issues that arise
• Keep accurate records of purchases and deliveries
• Ensure the vehicle used for delivery is well-maintained, clean, and safe
• Stay updated on current product trends and store promotions to provide insightful recommendations to clients

 

Personal Shopper and Driver Job Description Template

Job Brief

We are looking for a diligent and dependable Personal Shopper and Driver to assist our clients with their shopping needs and delivery.

The role involves understanding the client’s preferences, selecting items that align with their needs, and providing prompt delivery.

The ideal candidate should have excellent interpersonal skills, a keen eye for detail, and a commitment to providing outstanding customer service.

Familiarity with area routes and excellent driving records are a must.

 

Responsibilities

• Consult with clients to understand their preferences and specific needs
• Select and purchase items based on client requests
• Ensure timely and safe delivery of items to clients
• Maintain accurate records of purchases and deliveries
• Build and maintain relationships with clients to ensure customer satisfaction
• Inspect and clean vehicle regularly
• Comply with traffic and vehicle safety rules and regulations
• Process returns and exchanges when necessary
• Manage and reconcile expenses within the provided budget

 

Qualifications

• Proven experience as a personal shopper or similar role
• Experience in a driving role and a clean driving record
• Excellent knowledge of local routes and locations
• Familiarity with shopping best practices and trends
• Strong interpersonal and communication skills
• Ability to handle and manage physical workload
• High school diploma or equivalent

 

Benefits

• Paid Time Off
• Healthcare benefits
• Flexible work hours
• Employee discounts
• Opportunities for career advancement

 

Additional Information

• Job Title: Personal Shopper and Driver
• Work Environment: This role involves regular travel and outdoor work. The candidate must be comfortable with physical work, as it involves carrying and delivering items.
• Reporting Structure: Reports to the Customer Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $15.00 – $20.00 per hour
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time or Part-time, based on availability
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Personal Shopper and Driver Do?

A Personal Shopper and Driver is a professional who assists clients in purchasing goods and delivering them to specified locations.

They primarily work for individuals, companies, or online shopping platforms.

They can also work as self-employed individuals.

Personal Shoppers are responsible for understanding their client’s needs and preferences, selecting items that suit their style or requirements, and purchasing these items on their behalf.

They may shop for a range of items including groceries, clothing, household items, or gifts.

As drivers, they are responsible for the safe and timely delivery of purchased items to the client’s desired location.

This may include loading and unloading of goods, navigating routes efficiently, and ensuring that items are delivered in good condition.

Their job also involves providing excellent customer service, handling returns or exchanges, and sometimes offering fashion or styling advice.

They must be knowledgeable about the latest trends, product features, and prices.

In some cases, Personal Shoppers and Drivers may also be required to manage and maintain records of purchases, deliveries, and expenses.

They also have to ensure the confidentiality and privacy of the client’s personal information at all times.

 

Personal Shopper and Driver Qualifications and Skills

A proficient Personal Shopper and Driver should have the skills and qualifications that align with the role, including:

• Excellent customer service skills to interact with clients, understand their shopping needs, and ensure overall satisfaction.
• Strong knowledge of the local area, including roads, neighborhoods, and shopping centers, to enable efficient and timely delivery of purchased items.
• Good decision-making skills to make choices on behalf of clients when shopping, choosing the best products based on price, quality, and client preferences.
• Safe driving skills and a clean driving record to ensure the safe and timely delivery of goods to clients.
• Strong organizational skills to keep track of multiple shopping lists and delivery schedules at the same time.
• Detail-oriented to accurately follow shopping lists and ensure the correct products are purchased and delivered.
• Physical stamina and strength to carry and load goods into the vehicle, and unload them at the client’s location.
• Communication skills to provide status updates to clients, clarify ambiguities in shopping lists, and discuss product availability or substitutions.
• Problem-solving abilities to handle any challenges that may arise during shopping or delivery, such as out-of-stock items or traffic issues.

 

Personal Shopper and Driver Experience Requirements

Personal Shoppers and Drivers typically need to have at least 1 to 2 years of experience in customer service roles.

Retail, hospitality, or any other field where interaction with customers is a regular part of the job can provide the necessary experience for this role.

To succeed in this position, experience with time management and organizational skills is also beneficial.

This could be gained from roles such as administrative assistant, office manager, or even from running their own business.

Drivers usually need to have a valid driver’s license and a clean driving record.

Some companies may require their drivers to have a certain amount of driving experience, often at least 2-3 years, or to be of a certain age.

As for the personal shopping aspect, experience in retail is a strong advantage.

This is especially true if that experience is in a high-end or specialty store, as these roles often require knowledge of specific products or brands.

For those with over 5 years of experience in customer service or a related field, they may be suitable for a lead Personal Shopper and Driver role or a supervisory position within the company.

This would involve not only performing the regular duties of the position, but also managing other staff and handling more complex customer service situations.

In all cases, the ability to provide excellent customer service, maintain professionalism, and handle multiple tasks at once is crucial in this role.

 

Personal Shopper and Driver Education and Training Requirements

Personal Shoppers and Drivers generally need a high school diploma or equivalent.

For the personal shopping aspect of the job, employers prefer candidates with relevant retail or customer service experience.

Knowledge in the latest fashion trends and product information can also be beneficial.

As a driver, it’s crucial to have a valid driver’s license.

Some companies may also require a commercial driver’s license depending on the vehicle to be driven.

A clean driving record is a must.

Employers often perform a background check and driving history review before hiring.

Training is often provided on the job, and it includes learning about the company’s products, customer service techniques, and route navigation.

While not always necessary, some individuals in this role may choose to pursue certification courses in customer service or personal shopping to enhance their skills and increase their job prospects.

In certain regions or for particular companies, Personal Shoppers and Drivers may also need to complete a basic food handling course if they will be dealing with groceries or other edible goods.

A commitment to continuous learning is essential in this role, as products, trends, and routes may change frequently.

 

Personal Shopper and Driver Salary Expectations

A Personal Shopper and Driver earns an average salary of $37,500 (USD) per year.

The actual earnings can differ based on the level of experience, the specific region in which they operate, and the company for which they work.

This role often includes tips, which can significantly increase overall earnings.

 

Personal Shopper and Driver Job Description FAQs

What skills does a Personal Shopper and Driver need?

A Personal Shopper and Driver should have excellent communication and interpersonal skills to understand their clients’ preferences and needs.

They should be detail-oriented, able to select and buy items that meet the client’s specifications.

A good knowledge of the local shopping locations and ability to stay updated with latest trends in fashion and lifestyle products can be beneficial.

Driving skills, road safety awareness, and a clean driving record are also crucial.

 

Do Personal Shoppers and Drivers need any specific qualifications?

While a specific degree isn’t required to be a Personal Shopper and Driver, a high school diploma or equivalent is typically necessary.

A driver’s license is essential, and some clients may prefer candidates with a clean driving record.

Experience in retail, customer service, or similar roles can be beneficial.

Some personal shoppers may choose to obtain certifications from organizations that offer courses in personal shopping or related fields.

 

What should you look for in a Personal Shopper and Driver resume?

You should look for previous experience in a similar role or industries like retail or customer service.

A clean driving record and valid driver’s license are mandatory.

Look for mentions of good organization and time management skills, as they’ll need to manage shopping and delivery schedules efficiently.

Strong interpersonal and communication skills are also important, as they’ll often interact directly with clients.

 

What qualities make a good Personal Shopper and Driver?

A good Personal Shopper and Driver is customer-focused, attentive to detail, and responsible.

They need to have good taste and the ability to select items that align with their clients’ preferences and needs.

They should be punctual, reliable, and able to handle stressful situations effectively.

Good navigational skills and a clean driving record are also important qualities for this role.

 

What are the daily duties of a Personal Shopper and Driver?

A Personal Shopper and Driver may start their day by reviewing the shopping list provided by the client.

They then plan a route to various shopping locations, taking into account traffic conditions and store operating hours.

They select and purchase items, ensuring they meet the client’s specifications.

Once shopping is complete, they deliver the items to the client’s location at the agreed-upon time.

Throughout the day, they communicate with clients to clarify any uncertainties regarding the shopping list or delivery schedule.

 

Conclusion

And there we have it.

Today, we’ve unraveled the intricacies of what being a Personal Shopper and Driver truly encompasses.

Surprising, isn’t it?

It’s not just about picking up groceries or driving around town.

It’s about shaping the future of personalized retail, one shopping list at a time.

Armed with our handy Personal Shopper and Driver job description template and real-world examples, you’re ready to take that next step.

But why halt your journey there?

Plunge further with our job description generator. It’s your next move towards precision-crafted job postings or refining your resume to the pinnacle of perfection.

Remember:

Every shopping list and every drive is a part of a bigger journey.

Let’s embark on that journey. Together.