Phlebotomy Services Coordinator Job Description [Updated for 2025]

In the healthcare sector, the importance of phlebotomy services coordinators cannot be overstated.

As medical advancements continue, the demand for skilled professionals who can oversee and streamline the process of drawing, testing, and storing patient blood samples escalates.

But let’s dive deeper: What’s truly expected from a phlebotomy services coordinator?

Whether you are:

• A job seeker trying to decode the intricacies of this role,
• A hiring manager detailing the ideal candidate,
• Or simply interested in the behind-the-scenes of phlebotomy coordination,

You’re in the right place.

Today, we present a customizable phlebotomy services coordinator job description template, designed for easy posting on job boards or career sites.

Let’s jump right into it.

Phlebotomy Services Coordinator Duties and Responsibilities

Phlebotomy Services Coordinators play a vital role in the healthcare system, focusing on the collection of blood samples from patients.

Their work helps in the diagnosis and monitoring of health conditions.

Additionally, they may also take on administrative and leadership duties within their team.

Phlebotomy Services Coordinators are primarily responsible for the following duties and responsibilities:

• Coordinating the activities of phlebotomy staff in the collection, processing, and testing of patient samples
• Training, supervising, and evaluating the performance of phlebotomy staff
• Ensuring compliance with safety and infection control procedures
• Performing blood draws and collecting other biological specimens from patients
• Documenting patient information and lab results in medical records
• Overseeing the inventory and ordering of supplies
• Implementing and adhering to quality control procedures
• Communicating effectively with healthcare providers, patients, and their families
• Addressing and resolving any issues or complaints regarding phlebotomy services
• Keeping up-to-date with the latest techniques and technologies in phlebotomy

 

Phlebotomy Services Coordinator Job Description Template

Job Brief

We are seeking a highly organized, detail-oriented individual to join our team as a Phlebotomy Services Coordinator.

This role includes overseeing the daily operations of the phlebotomy department, ensuring the department operates efficiently and meets the needs of patients and healthcare providers.

The ideal candidate will have a background in phlebotomy or a related medical field, with excellent team leadership and coordination skills.

 

Responsibilities

• Oversee daily operations of the phlebotomy department
• Ensure compliance with health and safety regulations and protocols
• Coordinate and schedule phlebotomy staff
• Participate in hiring, training, and performance evaluation of phlebotomy staff
• Ensure quality control in collection, processing, and handling of specimens
• Address patient concerns and questions regarding phlebotomy procedures
• Establish and maintain effective communication with other departments
• Develop and implement departmental policies and procedures
• Monitor supply inventory and order necessary supplies

 

Qualifications

• Proven work experience as a Phlebotomist or in a similar role
• Knowledge of medical terminology, phlebotomy procedures, and safety protocols
• Leadership and team management skills
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Phlebotomy certification preferred
• High school diploma or equivalent; Bachelor’s degree in a relevant field is a plus

 

Benefits

• Health, Dental and Vision insurance
• 401(k) retirement plan
• Paid time off
• Continuing education reimbursement
• Employee wellness programs

 

Additional Information

• Job Title: Phlebotomy Services Coordinator
• Work Environment: Hospital or clinic setting. May require working in shifts and on weekends.
• Reporting Structure: Reports to the Lab Manager or Department Head.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Phlebotomy Services Coordinator Do?

A Phlebotomy Services Coordinator is a healthcare professional who oversees the operations of a phlebotomy department or team.

This includes managing staff, organizing schedules, and ensuring all procedures adhere to medical protocols and safety standards.

Their job primarily involves planning and coordinating the collection, processing, and distribution of patient specimens for medical testing.

They are responsible for the efficient and accurate extraction of blood samples from patients.

As part of their managerial duties, they provide training and guidance to phlebotomy staff, monitor their performance, and ensure they maintain a high level of proficiency.

They might also be responsible for hiring, conducting performance evaluations, and addressing any issues within the team.

Phlebotomy Services Coordinators also handle administrative tasks such as maintaining inventory of supplies, ensuring the equipment is in good working order, and managing the department’s budget.

They work closely with other medical professionals, such as doctors and laboratory technicians, to ensure the accurate and timely delivery of test results.

They may also liaise with patients to inform them about the phlebotomy process, answer any questions they might have, and address their concerns.

Furthermore, Phlebotomy Services Coordinators are responsible for ensuring compliance with healthcare regulations and standards, as well as implementing quality control measures to ensure the highest level of patient care.

They also handle any problems or issues that may arise in the course of phlebotomy services.

 

Phlebotomy Services Coordinator Qualifications and Skills

A Phlebotomy Services Coordinator should possess a range of technical and soft skills to ensure efficient and accurate blood collection, sample handling and team management.

These skills include:

• Proficiency in phlebotomy procedures and protocols for safe and accurate collection of blood and other samples.
• Knowledge of laboratory safety standards and infection control measures to ensure the well-being of patients and staff.
• Ability to coordinate and manage a team of phlebotomists, including scheduling, training, and resolving any issues that may arise.
• Excellent interpersonal skills to communicate effectively with patients, families, and other healthcare professionals.
• Strong attention to detail for proper patient identification, correct labeling and tracking of samples, and maintaining accurate records.
• Problem-solving skills to handle any complications during blood collection, from difficult venous access to patient anxiety.
• Customer service skills to provide a positive experience for patients and to handle any concerns or complaints professionally and efficiently.
• Physical stamina to stand for long periods and perform delicate tasks with precision.

 

Phlebotomy Services Coordinator Experience Requirements

Entry-level candidates for Phlebotomy Services Coordinator roles often have 1 to 2 years of experience in phlebotomy or a related field.

This could be obtained through a role as a Phlebotomy Technician or through internships and part-time roles within a clinical lab setting.

These professionals may also have completed a certified Phlebotomy training program or earned an Associate’s degree in a related field like Medical Laboratory Technology, which provides them with hands-on experience in blood collection, handling and storage procedures.

Candidates with more than 3 years of experience often have additional responsibilities and expertise in phlebotomy practices, patient management, and lab operations.

They may have worked as Senior Phlebotomy Technicians or Lab Assistants.

Those with more than 5 years of experience may have developed supervisory skills, and had opportunities to coordinate teams, manage schedules, and oversee quality control measures.

They could be ready for a managerial role as a Phlebotomy Services Coordinator, which involves coordinating staff and resources, and ensuring adherence to health and safety regulations.

Experience in hospital or healthcare administration, as well as familiarity with medical coding and billing processes, can also be beneficial for the Phlebotomy Services Coordinator role.

 

Phlebotomy Services Coordinator Education and Training Requirements

A Phlebotomy Services Coordinator typically requires a high school diploma or equivalent as the minimum educational requirement.

The candidate should have successfully completed a phlebotomy training program from a reputable and accredited institution.

This program involves theoretical training along with hands-on practical experience in drawing blood and handling blood samples.

Many states in the U.S. require phlebotomists to be certified.

To be certified, phlebotomists must pass a certification exam from a recognized organization such as the American Society for Clinical Pathology, National Healthcareer Association, or American Medical Technologists.

Candidates for the Phlebotomy Services Coordinator role should ideally have a few years of experience in phlebotomy or a related field.

This experience could be in a hospital, clinic, or laboratory setting.

Additional certifications, like CPR certification, can also be beneficial for this role.

Further, excellent communication and management skills are required as the coordinator will be responsible for managing a team of phlebotomists and ensuring quality service.

Continuing education is also important in this role to keep up with the latest best practices and advancements in phlebotomy.

Therefore, a desire for lifelong learning and professional growth is crucial for success as a Phlebotomy Services Coordinator.

 

Phlebotomy Services Coordinator Salary Expectations

A Phlebotomy Services Coordinator can expect to earn an average salary of $45,903 (USD) per year.

The actual earnings can vary depending on factors such as level of experience, certifications, the size of the employing organization, and the region in which they work.

 

Phlebotomy Services Coordinator Job Description FAQs

What skills does a Phlebotomy Services Coordinator need?

A Phlebotomy Services Coordinator should have excellent organizational and coordination skills as they will oversee the operations of a phlebotomy team.

They should have strong communication and interpersonal skills to interact with patients and healthcare professionals effectively.

They also need a good understanding of safety and sanitation protocols, and a high degree of dexterity and hand-eye coordination for drawing blood.

 

Do Phlebotomy Services Coordinators need a degree?

While a bachelor’s degree is not necessarily required, a high school diploma or GED is typically a minimum requirement.

Most importantly, Phlebotomy Services Coordinators must have a certification in phlebotomy.

Some employers may prefer candidates with an associate degree or higher in medical technology or a related field.

 

What should you look for in a Phlebotomy Services Coordinator resume?

First, look for proof of certification in phlebotomy and any relevant degree.

Experience in a leadership role in a healthcare setting is also important, as is proven experience in phlebotomy.

Look for skills such as communication, organization, and attention to detail.

Any additional certifications, such as in first aid or CPR, can be beneficial.

 

What qualities make a good Phlebotomy Services Coordinator?

A good Phlebotomy Services Coordinator is calm and patient, as they often work with anxious patients.

They are detail-oriented and focused, ensuring that all procedures are performed correctly.

They have excellent leadership skills to lead their team effectively, and they have strong problem-solving skills to handle any issues that may arise.

 

Is it difficult to hire a Phlebotomy Services Coordinator?

Hiring a Phlebotomy Services Coordinator can be challenging, primarily if the position requires a specific level of experience or additional certifications.

However, with a competitive salary and benefits package, a supportive work environment, and opportunities for professional development, it’s possible to attract high-quality candidates.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of being a Phlebotomy Services Coordinator.

Surprise!

It’s not just about drawing blood.

It’s about orchestrating a critical part of healthcare, one patient at a time.

With our comprehensive Phlebotomy Services Coordinator job description template and real-world examples, you’re ready to take the next step.

But why end here?

Delve further with our job description generator. It’s your go-to tool for creating concise job listings or refining your resume to perfection.

Remember:

Every blood draw contributes to a larger medical narrative.

Let’s shape that narrative. Together.