Picking and Packing Supervisor Job Description [Updated for 2025]

In the fast-paced world of logistics, the role of the Picking and Packing Supervisor is often under the spotlight.
As e-commerce continues to grow, so does the demand for skilled individuals who can efficiently manage and coordinate our warehouse operations.
But let’s delve deeper: What’s truly expected from a Picking and Packing Supervisor?
Whether you are:
- A job seeker trying to understand the core responsibilities of this role,
- A hiring manager outlining the perfect candidate,
- Or simply fascinated by the dynamics of warehouse management,
You’re in the right place.
Today, we present a customizable Picking and Packing Supervisor job description template, designed for seamless posting on job boards or career sites.
Let’s dive right in.
Picking and Packing Supervisor Duties and Responsibilities
Picking and Packing Supervisors oversee and coordinate the daily warehousing activities.
They manage the picking, packing, and distribution processes to ensure efficiency and accuracy in order fulfillment.
Here are some of the duties and responsibilities associated with the role:
- Manage and oversee the entire picking and packing process, ensuring orders are processed in a timely and accurate manner
- Coordinate and delegate duties to picking and packing staff
- Train new staff in picking and packing procedures
- Implement and enforce safety rules and regulations to maintain a safe and clean work environment
- Ensure inventory is managed effectively and discrepancies are addressed promptly
- Monitor and maintain quality control standards for the picking and packing process
- Organize and manage schedules and workloads to meet or exceed operational efficiency standards
- Communicate with other departments such as shipping and receiving to ensure smooth operations
- Resolve any issues or complaints related to the picking and packing process
- Maintain records of employees’ productivity and provide constructive feedbacks and coaching
Picking and Packing Supervisor Job Description Template
Job Brief
We are seeking a detail-oriented and experienced Picking and Packing Supervisor to join our team.
In this role, you will be responsible for overseeing the picking, packing, and distribution process, ensuring accuracy and efficiency in operations.
You will also be responsible for managing staff, organizing schedules, and maintaining inventory levels.
Our ideal candidate is highly organized, has excellent attention to detail, and experience in managing a team in a warehouse environment.
Responsibilities
- Oversee and manage the picking, packing, and distribution process
- Ensure accuracy in order fulfillment and shipping
- Manage and supervise warehouse staff, including hiring, training, and performance management
- Develop and maintain inventory control systems
- Ensure compliance with health and safety regulations
- Organize and manage schedules to meet delivery deadlines
- Collaborate with other departments to optimize operations
- Handle customer complaints or issues related to the picking and packing process
Qualifications
- Proven experience as a Picking and Packing Supervisor or similar role
- Knowledge of warehouse operations and inventory systems
- Excellent organizational and leadership skills
- Strong communication and problem-solving skills
- Ability to work under pressure and meet deadlines
- High school diploma or equivalent
- Experience with warehouse management software is a plus
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Picking and Packing Supervisor
- Work Environment: Warehouse setting. This position may require physical activities such as lifting and standing for extended periods of time.
- Reporting Structure: Reports to the Warehouse Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $45,000 minimum to $65,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Picking and Packing Supervisor Do?
A Picking and Packing Supervisor typically works in a warehouse or distribution center environment.
They oversee the staff responsible for picking items from the inventory and packing them for delivery to customers or retail stores.
Their primary responsibility is to ensure that the picking and packing process is efficient, accurate, and timely.
This involves scheduling and organizing staff, maintaining inventory records, and addressing any issues that arise during the picking and packing process.
They are also responsible for training new staff on the correct procedures for picking and packing, ensuring safety standards are met, and maintaining the quality of the goods during the packaging process.
The Picking and Packing Supervisor may also be required to liaise with other departments, such as transportation and customer service, to ensure that deliveries are made on time and to handle any customer queries or complaints related to the delivery of goods.
In addition, they often have to use warehouse management software to track inventory levels, create packing lists, and monitor the performance of their team.
Overall, the role of a Picking and Packing Supervisor is crucial in ensuring that the logistics of a warehouse operation run smoothly.
Picking and Packing Supervisor Qualifications and Skills
A competent Picking and Packing Supervisor should have skills and qualifications which align with the following job requirements:
- Strong organizational skills to manage and track inventory, ensuring that all items are correctly logged and placed in the proper locations.
- Excellent leadership and management abilities to supervise a team of pickers and packers, and ensure that they are productive and adhering to company procedures and safety standards.
- Good interpersonal and communication skills to interact effectively with team members, provide clear instructions, and handle any queries or issues that may arise.
- Problem-solving skills to identify and address any issues with inventory, machinery, or staff performance in a swift and effective manner.
- Attention to detail to ensure accuracy in the picking and packing process, minimizing errors and maintaining high customer satisfaction levels.
- Physical stamina and strength for extended periods of standing, walking, lifting, and carrying heavy items when necessary.
- Experience in using warehouse management systems or relevant software to track inventory and manage the picking and packing process.
- Understanding of health and safety regulations in a warehouse environment to ensure a safe work environment.
Picking and Packing Supervisor Experience Requirements
Candidates for the role of a Picking and Packing Supervisor are often required to have at least 1 to 3 years of relevant experience within a warehouse or logistics setting.
Experience in pick and pack operations is a must, as they need to have a comprehensive understanding of the process.
Those who have spent time in roles such as Warehouse Associate, Picker, or Packer are typically well-prepared for the supervisory role.
These positions provide practical, hands-on experience in organizing and managing goods, fulfilling orders, and ensuring the efficient operation of the warehouse.
Candidates with more than 3 years of experience often have a deep understanding of inventory management, warehouse operations, and logistics.
These individuals may have had opportunities to develop their leadership skills and may be well-equipped to handle the challenges of a supervisory role.
Those with more than 5 years of experience often have a significant amount of leadership experience.
They may have previously held positions such as Team Leader or Warehouse Supervisor, making them strong candidates for a Picking and Packing Supervisor role.
These individuals have proven experience in managing teams, improving operational efficiency, and ensuring safety standards.
Picking and Packing Supervisor Education and Training Requirements
A Picking and Packing Supervisor typically requires a high school diploma or equivalent qualification.
Some organizations may prefer individuals with an associate’s degree or bachelor’s degree in business administration, operations management, logistics, or a related field.
Experience in a warehouse environment, particularly in picking and packing operations, is often highly valued by employers.
This experience can often be gained through entry-level positions in a warehouse.
The Picking and Packing Supervisor role also requires knowledge of inventory management systems, warehouse management software, and safety procedures.
Certification programs in supply chain management or logistics can provide an advantage, showcasing a candidate’s dedication and expertise in the industry.
Leadership or management training is also beneficial in this role as the supervisor is responsible for managing a team.
Ongoing training in safety procedures and equipment operation is typically provided on the job.
Picking and Packing Supervisor Salary Expectations
A Picking and Packing Supervisor can expect to earn an average salary of $48,000 (USD) per year.
The actual salary may vary depending on factors such as work experience, the size and industry of the employing company, and the geographical location.
Picking and Packing Supervisor Job Description FAQs
What skills does a Picking and Packing Supervisor need?
A Picking and Packing Supervisor should have strong organizational and planning skills to efficiently manage the flow of goods.
They should have excellent communication skills to coordinate with team members and other departments.
Knowledge of inventory control systems and understanding of workplace safety protocols are also important.
They should also have strong leadership skills to manage their team effectively.
Do Picking and Packing Supervisors need a degree?
While a degree is not always necessary, some employers prefer candidates who have an associate’s or bachelor’s degree in supply chain management, logistics, or a related field.
However, experience in a warehouse environment, especially in a supervisory role, can often substitute for formal education.
What should you look for in a Picking and Packing Supervisor resume?
Look for experience in warehouse management, picking and packing, and team leadership.
Familiarity with inventory management systems, quality control, and safety protocols is a plus.
Also, check for any relevant certifications or training in areas such as forklift operation or hazardous material handling.
What qualities make a good Picking and Packing Supervisor?
A good Picking and Packing Supervisor is an effective leader who can motivate their team to meet productivity targets.
They are detail-oriented, ensuring accuracy in order fulfillment.
They also have good problem-solving skills to address issues that may arise in the picking and packing process.
Additionally, they are committed to safety, ensuring that all operations are conducted in line with safety standards.
Is it difficult to hire a Picking and Packing Supervisor?
Hiring a Picking and Packing Supervisor can be challenging if you’re looking for someone with a specific set of skills and experience.
It’s essential to clearly outline the job expectations and required skills in the job posting to attract the right candidates.
Offering competitive compensation and highlighting opportunities for career advancement can also attract more qualified candidates.
Conclusion
And there you have it.
Today, we’ve unpacked the essential components of what it truly means to be a Picking and Packing Supervisor.
Guess what?
It’s not merely about organizing inventory.
It’s about streamlining logistics and ensuring the right products reach the right customers, every single time.
Armed with our detailed Picking and Packing Supervisor job description template and real-world instances, you’re primed to take the plunge.
But why stop here?
Venture further with our job description generator. It’s your ace up the sleeve for creating laser-precise job postings or honing your resume to near perfection.
Remember:
Every product picked and packed is part of a larger process.
Let’s streamline that process. Together.