Plumbing Sales Representative Job Description [Updated for 2025]

In the ever-evolving world of home and business maintenance, the demand for skilled plumbing sales representatives is higher than ever.

As infrastructure continues to age and new technologies emerge, the need for knowledgeable professionals who can sell, explain, and provide insights into the plumbing industry is crucial.

But let’s delve deeper: What’s truly expected from a plumbing sales representative?

Whether you are:

• A job seeker wanting to understand the core of this role,
• A hiring manager creating the profile of the perfect candidate,
• Or simply interested in the dynamics of plumbing sales,

You’re in the right place.

Today, we present a customizable plumbing sales representative job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Plumbing Sales Representative Duties and Responsibilities

Plumbing Sales Representatives are responsible for selling plumbing products to clients such as retail stores, contractors, or individual consumers.

Their goal is to promote the company’s products and secure contracts to boost sales and increase market share.

They have the following duties and responsibilities:

• Identify potential clients and build long-term relationships with them
• Present, promote and sell products to existing and prospective customers
• Perform cost-benefit and needs analysis of potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve sales targets and outcomes within schedule
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

 

Plumbing Sales Representative Job Description Template

Job Brief

We are seeking a motivated and experienced Plumbing Sales Representative to join our team.

The Plumbing Sales Representative’s responsibilities include identifying new business opportunities, selling plumbing products and services, and meeting or exceeding sales targets.

Our ideal candidate has a solid understanding of the plumbing industry and excellent communication and negotiation skills.

The main goal for our Plumbing Sales Representative is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

 

Responsibilities

• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Analyze the territory/market’s potential, track sales, and status reports
• Coordinate sales effort with team members and other departments
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

 

Qualifications

• Proven work experience as a sales representative
• Excellent knowledge of MS Office
• Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• BS/BA degree or equivalent

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Plumbing Sales Representative
• Work Environment: Field work with frequent travel to customer locations. Office setting for administrative tasks.
• Reporting Structure: Reports to the Sales Manager or Sales Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $100,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Plumbing Sales Representative Do?

Plumbing Sales Representatives typically work for manufacturers or distributors of plumbing supplies, fixtures, and equipment.

They can also work as independent sales representatives.

Their role involves identifying potential clients, such as plumbing contractors, retail stores, and construction firms, and presenting them with the products or services their company provides.

They need to have a thorough understanding of the features, benefits, and usage of the products they represent.

They are responsible for creating sales strategies, negotiating contracts and prices, and ensuring that all sales-related activities align with the company’s objectives.

Plumbing Sales Representatives often work closely with other departments, such as the marketing department, to develop sales campaigns, or the customer service department, to address customer concerns or issues.

Additionally, they keep track of sales trends and customer preferences, and provide feedback to their company about potential new products or improvements to existing products.

The main goal of a Plumbing Sales Representative is to increase their company’s sales and customer base, while also ensuring high levels of customer satisfaction.

 

Plumbing Sales Representative Qualifications and Skills

A Plumbing Sales Representative should have the qualifications and skills necessary to excel in the role, including:

• Thorough knowledge of plumbing equipment, tools, and materials to effectively present and sell products to customers.
• Excellent communication and interpersonal skills to build relationships with clients, understand their needs, and provide appropriate product recommendations.
• Strong sales skills to effectively persuade potential customers, close sales, and meet or exceed sales targets.
• Customer service skills to handle inquiries, process transactions, and ensure overall customer satisfaction.
• Problem-solving skills to address client concerns or issues with the product or service.
• Negotiation skills to reach mutually beneficial agreements with customers and suppliers.
• Organizational skills to manage multiple client accounts, keep track of sales, and maintain detailed records.
• Ability to stay current on industry trends and new products to provide up-to-date information to customers.

 

Plumbing Sales Representative Experience Requirements

Entry-level Plumbing Sales Representatives may have 1 to 2 years of experience, often gained through a sales internship or part-time sales role, preferably within the plumbing or construction industry.

These professionals can also gain valuable on-the-job experience in roles such as Plumbing Assistant, Customer Service Representative in a hardware store, or even as a Plumbing Apprentice.

This provides them with a good understanding of the products they will be selling and the needs of their customers.

Candidates with more than 3 years of experience often develop their product knowledge and sales skills working in the plumbing supplies sector.

They have likely had exposure to different manufacturers and brands, and have experience selling a variety of plumbing and heating products.

Those with over 5 years of experience are likely to have some leadership experience and may have previously trained or managed other sales representatives.

They are often ready for a managerial or team-lead position within a larger plumbing sales team.

In addition, Plumbing Sales Representatives are generally expected to have strong communication and negotiation skills.

Those with a background or qualifications in plumbing or construction may have an advantage as they can better understand and cater to the specific needs of their customers.

 

Plumbing Sales Representative Education and Training Requirements

Plumbing Sales Representatives often have a high school diploma or equivalent.

Some positions may prefer a bachelor’s degree in business, marketing, or a related field.

Having a good understanding of plumbing systems, processes, and products is essential.

This knowledge can be acquired through vocational training or on-the-job experience in the plumbing industry.

Sales experience is also highly valuable for this role.

Many Plumbing Sales Representatives start their careers in entry-level sales positions to gain the skills needed in negotiating, customer service, and sales techniques.

There are certifications available for sales professionals which, while not obligatory, can enhance job prospects and demonstrate the dedication to professional growth.

These include the Certified Professional Manufacturers’ Representative (CPMR) and Certified Sales Professional (CSP) certifications.

Continuous training on the latest plumbing technologies and products is also important for success in this role, as well as the ability to explain complex technical information to customers in a simple and understandable manner.

 

Plumbing Sales Representative Salary Expectations

A Plumbing Sales Representative earns an average salary of $52,081 (USD) per year.

However, the actual earnings can fluctuate based on factors such as the representative’s level of experience, the location in which they work, and the size and profitability of the company they represent.

 

Plumbing Sales Representative Job Description FAQs

What skills does a Plumbing Sales Representative need?

A Plumbing Sales Representative needs to have excellent communication and interpersonal skills to effectively interact with customers and understand their requirements.

They should have a thorough knowledge of different plumbing products and be able to explain their features and benefits clearly.

Good negotiation and persuasion skills are also essential to close sales deals.

Lastly, they should have the ability to build and maintain professional relationships with customers to ensure repeat business.

 

Do Plumbing Sales Representatives need specific qualifications?

While a degree is not typically required for a Plumbing Sales Representative position, having a high school diploma or equivalent is usually necessary.

Some employers may prefer candidates with a degree in business or a related field.

Additionally, having a background in plumbing or construction could be an advantage as it provides a better understanding of the products being sold.

 

What should you look for in a Plumbing Sales Representative’s resume?

When reviewing a Plumbing Sales Representative’s resume, look for a strong sales background and a proven track record of meeting or exceeding sales targets.

Experience or knowledge in the plumbing industry can also be beneficial.

Good organizational skills, customer service experience, and proficiency in using sales software are other important aspects to consider.

 

What qualities make a good Plumbing Sales Representative?

A good Plumbing Sales Representative should be a motivated self-starter with the ability to work independently.

They should be customer-oriented, with a strong desire to meet the needs of clients and provide excellent service.

The representative should also be patient and a good listener to understand customer needs thoroughly.

Additionally, they should be persistent and resilient, as sales roles often involve facing rejection.

 

Is it challenging to hire Plumbing Sales Representatives?

Hiring Plumbing Sales Representatives can be challenging due to the specialized nature of the role.

It can be difficult to find candidates who have both a strong sales background and an understanding of the plumbing industry.

Offering competitive salaries, training programs, and opportunities for growth can help attract high-quality candidates.

 

Conclusion

And there you have it.

Today, we’ve shed light on the authentic life of a Plumbing Sales Representative.

And guess what?

It’s not just about selling pipes and parts.

It’s about paving the way for smoother operations, one sale at a time.

With our comprehensive Plumbing Sales Representative job description template and real-world examples, you’re ready to make your next move.

But why stop here?

Plunge further into your career with our job description generator. It’s your next stop for crafting spot-on job listings or optimizing your resume to perfection.

Remember:

Every sale is a key component of the larger operation.

Let’s shape the future of plumbing sales. Together.