Property General Manager Job Description [Updated for 2025]

In the dynamic world of real estate, the role of a Property General Manager has never been more crucial.

As the industry evolves, the demand for experienced professionals who can oversee, enhance, and ensure the successful operation of properties continues to grow.

But what does it really mean to be a Property General Manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager trying to define the perfect candidate,
• Or simply curious about the ins and outs of property management,

You’ve come to the right place.

Today, we are presenting a customizable Property General Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Property General Manager Duties and Responsibilities

Property General Managers are responsible for overseeing the daily operations of residential or commercial properties.

They ensure the smooth running of the property by supervising maintenance, making sure security measures are in place, and managing tenant relations.

The duties and responsibilities of a Property General Manager are as follows:

• Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
• Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
• Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Review rents to ensure that they are in line with rental markets.
• Prepare and administer contracts for provision of property services such as cleaning, maintenance and security services.
• Monitor and manage the financial performance of the property including revenue, expenses and budgeting.
• Ensure all legal obligations of the property management are met and maintain a strong understanding of property laws and regulations.

 

Property General Manager Job Description Template

Job Brief

We are seeking a proficient Property General Manager to oversee operations at our residential and commercial properties.

The Property General Manager will be responsible for property maintenance, tenant relations, financial management, and supervision of property staff.

The ideal candidate should have a strong background in real estate management, excellent problem-solving skills, and the ability to effectively manage multiple properties.

 

Responsibilities

• Oversee the day-to-day operations of properties
• Develop and implement property management policies and procedures
• Handle financial operations, including budget development, rent collection, and financial reporting
• Lead a team of property management staff
• Ensure compliance with all laws and regulations
• Maintain a positive and productive relationship with tenants
• Coordinate property maintenance and repairs
• Negotiate leases and contracts with tenants and vendors
• Respond to tenant complaints and resolve issues promptly

 

Qualifications

• Proven work experience as a Property Manager
• Solid understanding of real estate laws and regulations
• Proficiency in property management software
• Strong leadership and team management skills
• Excellent communication and negotiation skills
• Ability to manage multiple properties
• Bachelor’s degree in Real Estate, Business Management, or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Property General Manager
• Work Environment: Office setting with frequent visits to properties. Some travel may be required.
• Reporting Structure: Reports to the Regional Property Director or Senior Property Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $150,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Property General Manager Do?

A Property General Manager typically works for real estate firms, hospitality industries, or independently.

They oversee the day-to-day operations of a commercial or residential property, ensuring that all aspects of the property are running smoothly.

The Property General Manager is responsible for setting rental rates, advertising vacancies, and conducting tours for prospective tenants or buyers.

They also negotiate and enforce lease agreements, ensuring both the tenant and the property owner are satisfied.

In addition, a Property General Manager handles the financial aspects of property management.

This includes collecting rent, paying taxes, making mortgage payments, and maintaining the property’s budget and financial records.

They also coordinate property maintenance and repairs, working with contractors and maintenance staff to ensure the property remains in good condition.

Furthermore, they ensure that the property complies with all relevant laws and regulations, including health and safety standards.

A Property General Manager also deals with any issues or conflicts that arise, such as disputes between tenants or complaints about the property.

They are tasked with resolving these issues in a timely and effective manner to maintain a positive living or working environment.

In some cases, the Property General Manager may also be involved in the buying, selling, or development of properties.

This involves working closely with real estate agents, developers, and other professionals in the real estate industry.

 

Property General Manager Qualifications and Skills

A Property General Manager should have a variety of skills and qualifications to effectively manage properties, such as:

• Strong leadership skills to guide and manage the property management team effectively.
• Excellent organizational skills to keep track of multiple properties, contracts, and tenants.
• Ability to multitask and prioritize in order to handle the daily operations of multiple properties.
• Strong interpersonal and communication skills to interact professionally with tenants, staff, and stakeholders.
• Problem-solving skills to address any issues that may arise, such as maintenance problems or tenant disputes.
• Familiarity with property management software and technologies to streamline operations and maintain records.
• Understanding of real estate laws and regulations to ensure compliance at all properties.
• Excellent customer service skills to ensure tenant satisfaction and retention.
• Financial acumen to manage budgets, analyze market trends, set rental rates, and improve the financial performance of the property.

 

Property General Manager Experience Requirements

Property General Managers usually have a degree in business administration, real estate or a related field.

Along with the educational qualifications, they need to have substantial experience in property management to be successful in this role.

For entry-level positions, typically 1 to 3 years of experience in a property management role is required.

This experience can be gained through internships, part-time roles, or full-time roles in property management companies, real estate agencies, or related businesses.

Candidates with 3 to 5 years of experience often have a broader understanding of the real estate market, legal regulations, and property maintenance.

They might have also gained experience in leasing, tenant relations, financial management, and overseeing maintenance activities.

Those with more than 5 years of experience likely have gained strategic management skills and have experience in managing large properties or multiple properties at once.

They also may have led teams, managed budgets, and developed strategic plans for property development and management.

Such candidates are often ready to take on the role of a Property General Manager.

In all cases, experience with property management software, understanding of real estate law, and excellent customer service skills are highly valued in this role.

 

Property General Manager Education and Training Requirements

A Property General Manager typically holds a bachelor’s degree in business management, real estate, hospitality management, or a related field.

They must possess an in-depth understanding of property management, including financial operations, marketing, leasing contracts, and tenant relations.

Some employers prefer candidates with a master’s degree in business administration or a related field, especially for larger properties or luxury residential communities.

In addition to education, many Property General Managers have previous experience in real estate, leasing, sales, or hospitality.

Certifications such as the Certified Property Manager (CPM) from the Institute of Real Estate Management or the Residential Management Professional (RMP) from the National Association of Residential Property Managers may be preferred or required by some employers.

Continuing education and training in property laws, tenant rights, and emerging trends in the property management industry are essential for career progression and successful property management.

Furthermore, Property General Managers must have strong leadership, communication, and problem-solving skills.

Knowledge of property management software, such as Yardi or RealPage, is also beneficial.

 

Property General Manager Salary Expectations

A Property General Manager earns an average salary of $76,843 (USD) per year.

The actual earnings can fluctuate based on factors such as experience, the size and location of the property, and the employing company’s policies.

 

Property General Manager Job Description FAQs

What qualifications should a Property General Manager have?

A Property General Manager should ideally possess a bachelor’s degree in business administration, real estate, or a related field.

A relevant certification such as a Certified Property Manager (CPM) or Accredited Residential Manager (ARM) is also advantageous.

Along with educational qualifications, they should have extensive experience in real estate management, showcasing their skills in property maintenance, budget management, and tenant relations.

 

What are the main responsibilities of a Property General Manager?

The responsibilities of a Property General Manager include overseeing and managing the day-to-day operations of properties, setting and managing budgets, ensuring the maintenance and repair of the facilities, negotiating leases, managing tenant relations, and ensuring compliance with laws and regulations.

They may also be involved in the marketing and promotion of properties.

 

What skills does a Property General Manager need?

A Property General Manager needs a broad range of skills.

These include excellent communication and negotiation skills, strong leadership and organizational skills, and the ability to multitask.

They should also have a good understanding of finance and budgeting, as well as a thorough knowledge of property management laws and regulations.

Proficiency in property management software is also crucial.

 

What should you look for in a Property General Manager’s resume?

When reviewing a Property General Manager’s resume, look for extensive experience in real estate or property management.

A track record in effectively managing budgets, overseeing property maintenance, and managing tenant relationships are all positive signs.

Any additional qualifications, such as a degree in business administration or a property management certification, should be noted.

 

What qualities make a good Property General Manager?

A good Property General Manager is proactive, detail-oriented, and has strong leadership skills.

They should be able to build and maintain positive relationships with tenants, staff, and contractors.

A deep understanding of the property market, trends, and regulations is also necessary.

They should also be adept at problem-solving and be able to make sound decisions under pressure.

 

Conclusion

And there you have it.

Today, we’ve pulled back the curtain to shed light on the true essence of being a Property General Manager.

Guess what?

It’s not just about selling real estate.

It’s about shaping the face of the property industry, one property at a time.

Armed with our detailed Property General Manager job description template and real-world examples, you’re ready to step up.

But why limit yourself?

Dig deeper with our job description generator. It’s your ultimate resource for crafting meticulous listings or perfecting your resume to the T.

Remember:

Every property is a part of a larger community.

Let’s build that community. Together.

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