Quality Management Coordinator Job Description [Updated for 2025]

In today’s business environment, the role of a Quality Management Coordinator is more crucial than ever.

As businesses strive for excellence, the demand for professionals capable of establishing, maintaining, and improving the quality of products and services continues to grow.

But what does a Quality Management Coordinator truly do?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager crafting the profile of the perfect candidate,
• Or simply curious about the intricacies of quality management,

You’ve come to the right place.

Today, we present a customizable Quality Management Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive in.

Quality Management Coordinator Duties and Responsibilities

Quality Management Coordinators are essential in ensuring that a company’s products or services meet established quality standards.

They liaise between departments, manage quality control activities, and drive continuous improvement initiatives.

Their duties and responsibilities include:

• Developing and implementing quality control systems and measures
• Coordinating and conducting quality audits and inspections to ensure compliance with quality standards and regulations
• Identifying and addressing quality issues and deficiencies in products or processes
• Working closely with different departments to facilitate communication and cooperation in quality control matters
• Organizing and leading training sessions to educate staff on quality control and improvement practices
• Documenting quality management processes and procedures
• Analyzing data to identify areas for improvement in the quality system
• Developing, recommending, and monitoring corrective and preventive actions
• Preparing and presenting quality reports to management
• Keeping up-to-date with industry and regulatory developments and ensuring that changes in quality standards are properly communicated throughout the organization

 

Quality Management Coordinator Job Description Template

Job Brief

We are searching for a diligent and experienced Quality Management Coordinator to join our team.

Your main responsibilities will include coordinating and implementing quality management systems (QMS), conducting audits, and ensuring compliance with industry regulations.

You will also be responsible for identifying areas of improvement and developing quality assurance policies that promote a culture of continual improvement.

The ideal candidate should have a good understanding of regulatory standards and quality management systems.

 

Responsibilities

• Implement and manage the Quality Management System (QMS)
• Develop and enforce good manufacturing practice (GMP) and good laboratory practice (GLP)
• Coordinate and perform regular audits to ensure compliance and standardization
• Identify areas for quality control improvement and implement new methods accordingly
• Prepare and present quality reports to management
• Ensure that all employees are educated on the latest regulations and processes
• Review and update company SOPs
• Deal with non-conformance issues and customer complaints
• Ensure compliance with industry and company standards
• Maintain a constant state of readiness for internal and external quality audits

 

Qualifications

• Proven work experience as a Quality Management Coordinator or similar role
• Thorough knowledge of methodologies of quality assurance and standards
• Excellent knowledge of MS Office and data analysis/statistical methods
• Great attention to detail and a results-driven approach
• Excellent organizational and leadership abilities
• Certification of quality control is a strong advantage (ISO 9001 etc.)
• BSc/BA in Business Administration or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Quality Management Coordinator
• Work Environment: Office setting with some travel for audits or industry events.
• Reporting Structure: Reports to the Quality Assurance Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $58,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Quality Management Coordinator Do?

Quality Management Coordinators are integral to the manufacturing, service, and healthcare industries, among others.

They work closely with different departments within a company, ensuring the quality of products or services is in accordance with set standards and regulations.

Their role includes developing and implementing quality management policies and procedures, as well as maintaining documentation systems to support quality control activities.

They also analyze data from quality control checks to identify trends and areas that need improvement.

Quality Management Coordinators conduct audits of operations, and track production processes to ensure they meet both the company’s internal standards and external regulatory requirements.

They often work alongside other team members to find solutions for quality-related issues and implement corrective actions.

They may also be responsible for training employees on quality control procedures and standards, ensuring all staff members are aware of the quality expectations within the company.

Ultimately, their job is to ensure a high level of customer satisfaction by ensuring products and services meet or exceed quality standards.

They play a vital role in building and maintaining the company’s reputation for quality.

 

Quality Management Coordinator Qualifications and Skills

Quality Management Coordinators use a mix of technical skills, industry knowledge, and soft skills to ensure quality control within an organization, including:

• Understanding and proficiency in quality control standards and methodologies to effectively implement and maintain them throughout the organization.
• Exceptional analytical and critical thinking skills to identify potential quality issues and to devise effective solutions.
• Strong communication skills for coordinating with various departments, explaining quality guidelines, and reporting to management.
• Excellent attention to detail to ensure all processes and products meet the required standards of quality.
• Proficiency in data analysis and interpretation to evaluate the performance of quality control measures and identify areas for improvement.
• Strong leadership and interpersonal skills to lead a team of quality control professionals and to foster a culture of quality within the organization.
• Problem-solving abilities to address any issues that may arise in the quality management process.
• Experience in using quality management software and tools for efficient and effective monitoring and analysis.

 

Quality Management Coordinator Experience Requirements

Quality Management Coordinators often have at least a bachelor’s degree in quality management, business administration, or a related field.

As part of their education, they often gain valuable practical experience through internships or part-time roles in quality control or quality assurance.

These can provide a strong foundation for understanding quality management standards, principles, and procedures.

Entry-level candidates typically have 1 to 2 years of experience in quality control or assurance, often gained through roles like Quality Control Inspector, Quality Technician, or similar positions.

During this time, they gain hands-on experience in implementing and maintaining quality management systems and procedures.

Candidates with more than 3 years of experience are typically more familiar with the practical aspects of quality control and quality assurance and may have started gaining experience in coordinating quality management activities.

They may have held roles such as Quality Analyst, Quality Control Supervisor, or Quality Assurance Manager.

Those with more than 5 years of experience in quality management are often well-versed in overseeing the entire quality management process and may have substantial leadership experience.

They have usually held managerial roles in quality assurance or quality control, and are ready to take on the role of a Quality Management Coordinator.

In addition, experience in specific industries may be required or preferred, as quality standards can vary widely between industries such as manufacturing, healthcare, and information technology.

 

Quality Management Coordinator Education and Training Requirements

Quality Management Coordinators typically require a bachelor’s degree in business administration, quality assurance, or a related field.

In addition to a degree, they should have a solid understanding of quality management principles and methodologies, including knowledge of ISO 9001 and experience with audits.

Some employers may prefer candidates who have obtained a master’s degree in Quality Assurance or Business Administration, emphasizing the importance of advanced education in this role.

Quality Management Coordinators may also need to have relevant certifications, such as the Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Quality Auditor (CQA), or Certified Quality Engineer (CQE) from the American Society for Quality (ASQ).

Practical experience in a similar role or industry is often valued highly, with many employers expecting at least a few years of experience in quality assurance or quality control.

Continuing education and professional development are key in this role, as procedures and regulations often change.

Therefore, a commitment to ongoing learning is crucial.

 

Quality Management Coordinator Salary Expectations

The average salary for a Quality Management Coordinator is $60,745 (USD) per year.

This figure may fluctuate depending on the individual’s years of experience, level of education, and the location of the job.

Additional factors such as the size and industry of the employing company can also significantly impact the salary.

 

Quality Management Coordinator Job Description FAQs

What skills does a Quality Management Coordinator need?

Quality Management Coordinators should possess strong analytical skills to assess systems and identify areas of improvement.

Excellent communication skills are essential as they need to collaborate with various departments and report findings to higher management.

Organizational skills, attention to detail, and knowledge of quality assurance standards and regulations are also important.

 

Do Quality Management Coordinators need a specific degree?

Quality Management Coordinators typically need a bachelor’s degree in business administration or a related field.

Some employers may also prefer candidates with a master’s degree.

In addition to this, certifications in quality management, such as the Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE), can be beneficial.

 

What should you look for in a Quality Management Coordinator’s resume?

Look for a solid educational background in business administration or a related field along with relevant work experience in quality management.

Certification in quality management or auditing can be a significant advantage.

Skills like data analysis, process improvement, and project management are also critical.

 

What qualities make a good Quality Management Coordinator?

A good Quality Management Coordinator is meticulous, detail-oriented, and has a keen eye for spotting errors or inconsistencies.

They are analytical thinkers, able to evaluate complex systems and identify areas for improvement.

They need to be excellent communicators and team players, capable of working with various departments and levels of management.

They should also be committed to ongoing learning to keep up with changes in quality assurance standards and regulations.

 

What are the daily duties of a Quality Management Coordinator?

Quality Management Coordinators are usually responsible for monitoring and evaluating internal production processes, conducting audits, and reporting findings.

They work closely with different departments to identify areas for improvement and ensure compliance with quality standards.

They may also be involved in developing and implementing quality assurance policies and procedures.

Regularly, they review customer feedback and take necessary actions to improve product quality.

 

Is it difficult to hire Quality Management Coordinators?

Hiring a Quality Management Coordinator can be challenging due to the specific set of skills and experience required for the role.

It is crucial to find a candidate who not only has a strong understanding of quality assurance but can also effectively communicate and work with various teams within the organization.

Offering competitive salaries, providing continuous learning opportunities, and ensuring a supportive work environment can attract quality candidates.

 

Conclusion

And there you have it.

Today, we’ve demystified what it truly means to be a Quality Management Coordinator.

Surprised?

It’s not just about checking for standards.

It’s about shaping the path to quality excellence, one compliance check at a time.

With our dependable Quality Management Coordinator job description template and real-life examples, you’re ready to take the next step.

But why stop there?

Delve further with our job description generator. It’s your essential tool for creating precision-crafted job listings or fine-tuning your resume to perfection.

Remember:

Every quality check is a step towards the bigger goal.

Let’s reach that pinnacle. Together.

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