Quality Management System Coordinator Job Description [Updated for 2025]

In the era of quality assurance, the role of a Quality Management System (QMS) Coordinator is crucial than ever before.

As industries evolve and quality standards raise, there is a growing demand for skilled professionals who can develop, maintain, and enhance the quality management systems.

But let’s delve deeper: What is truly expected from a QMS Coordinator?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the ideal candidate,
• Or simply curious about the dynamics of quality management,

You have arrived at the right place.

Today, we present a customizable QMS Coordinator job description template, designed for effortless posting on job boards or career websites.

Let’s dive in.

Quality Management System Coordinator Duties and Responsibilities

Quality Management System Coordinators are responsible for the implementation and maintenance of a company’s quality management system (QMS) in order to ensure consistent product quality and customer satisfaction.

They are typically involved in various stages of the product life cycle, from design and manufacturing to customer service.

The following are some of the main duties and responsibilities of a Quality Management System Coordinator:

• Developing, implementing, and maintaining the Quality Management System (QMS) in line with the organization’s objectives and industry standards.
• Ensuring that the QMS complies with all relevant regulations and standards, such as ISO 9001.
• Planning, conducting, and monitoring internal audits to measure the effectiveness of the QMS, identify areas for improvement, and ensure compliance with regulatory standards.
• Working with other departments to establish quality requirements for raw materials, in-process products, and finished products.
• Documenting and reporting non-conformances, corrective actions, and preventive actions, and monitoring their resolution.
• Training and coaching staff on QMS policies, procedures, and principles to promote a culture of quality throughout the organization.
• Organizing and leading the Management Review meetings to review the performance of the QMS and identify opportunities for improvement.
• Coordinating with external auditors during regulatory and customer audits, and implementing any necessary corrective actions.
• Maintaining and updating all QMS documentation, such as quality manuals, procedures, and work instructions.
• Monitoring and analyzing quality performance metrics and initiating improvement actions as needed.

 

Quality Management System Coordinator Job Description Template

Job Brief

We are seeking a dedicated Quality Management System Coordinator to oversee and coordinate the implementation and maintenance of our company’s quality management systems.

The successful candidate will be responsible for ensuring compliance with industry regulations and certifications, conducting internal audits, and working with different teams to develop and improve quality processes.

The ideal candidate is highly detail-oriented, with a solid understanding of quality assurance principles and methodologies.

The candidate should also be capable of managing multiple tasks and projects at the same time.

 

Responsibilities

• Coordinate and maintain the company’s Quality Management System to ensure compliance with ISO 9001 standards and other relevant regulations.
• Conduct internal audits to assess the effectiveness of the Quality Management System.
• Work with various departments to develop quality processes and procedures.
• Provide training and support to staff on quality processes and procedures.
• Monitor and report on the performance of the Quality Management System for review and as a basis for improvement.
• Manage and maintain the company’s quality documentation.
• Coordinate and manage continuous improvement initiatives.
• Handle customer and third party audits.
• Ensure all non-conformances are identified, documented, and corrected.

 

Qualifications

• Proven work experience as a Quality Management System Coordinator or similar role.
• Experience with ISO 9001 and other relevant quality management systems.
• Excellent knowledge of quality assurance principles and methodologies.
• Experience conducting and managing audits.
• Proficient in Microsoft Office Suite and quality management software.
• Strong communication and team management skills.
• Detail-oriented with strong analytical and problem-solving skills.
• BSc degree in Business Administration, Engineering, or relevant field. Certification as a quality auditor is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Quality Management System Coordinator
• Work Environment: This role operates in a professional office environment. Occasional travel may be required for training or meetings.
• Reporting Structure: Reports to the Quality Assurance Manager or Director of Quality.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $70,000 minimum to $100,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Quality Management System Coordinator Do?

Quality Management System Coordinators are crucial components of any business that values quality assurance and adherence to regulatory standards.

Their primary responsibility is to oversee the implementation and maintenance of the Quality Management System (QMS) within the organization.

This involves coordinating all activities related to the QMS, such as document control, audit planning and management, and the corrective and preventive actions (CAPA) system.

They work alongside various departments in the organization to ensure procedures and processes are in compliance with quality standards and regulations.

They help in the development and execution of training programs for employees to increase their understanding and compliance with QMS requirements.

Quality Management System Coordinators are also responsible for conducting internal audits, identifying non-conformities, and initiating corrective actions.

They work on continuously improving the QMS by analyzing performance data, customer feedback, and process performance.

Additionally, they liaise with external auditors during regulatory audits and ensure the necessary corrective actions are taken to address any identified issues.

Ultimately, the role of a Quality Management System Coordinator is to ensure that the organization’s QMS is effectively implemented and maintained, contributing to the overall quality, efficiency, and regulatory compliance of the organization.

 

Quality Management System Coordinator Qualifications and Skills

A competent Quality Management System Coordinator should possess the following skills and qualifications:

• Knowledge and understanding of Quality Management Systems (QMS) including development, implementation and maintenance.
• Exceptional organizational skills to manage and oversee various aspects of the QMS and to ensure all processes are in compliance with established standards and regulations.
• Analytical and critical thinking abilities to identify areas of improvement, devise solutions, and implement changes that enhance the system’s effectiveness and efficiency.
• Strong interpersonal skills for collaborating with different teams and departments to ensure the successful integration and adherence to the QMS.
• Excellent written and verbal communication skills for the creation and delivery of reports, procedures, audits, and training materials.
• Proficiency in using various software and database systems to track, manage and analyze data relevant to the QMS.
• Problem-solving skills to address issues that arise in the implementation and maintenance of the QMS, and to initiate corrective actions when necessary.
• Attention to detail for monitoring the various components of the QMS, and maintaining documentation in a precise and orderly manner.
• Professional certifications such as Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or Certified Manager of Quality/Organizational Excellence (CMQ/OE) could be beneficial.

 

Quality Management System Coordinator Experience Requirements

Entry-level Quality Management System (QMS) Coordinators may have 1 to 2 years of relevant experience, often obtained through an internship or part-time role in quality control, quality assurance, or similar fields.

They may also have gained experience in roles such as Quality Analyst, Quality Control Inspector, or other roles related to quality management.

Candidates with more than 3 years of experience often develop their knowledge and skills in quality management systems, regulations, and standards in roles such as QMS Specialist or QMS Analyst.

They typically have a deeper understanding of quality processes, audits, and continuous improvement methodologies.

Those with more than 5 years of experience may have significant knowledge of multiple quality management systems and may have led teams or projects in their previous roles.

They may have also undergone specialized training or certification in quality management or related fields.

Such professionals are often ready for managerial positions or can perform as senior coordinators in the quality management system.

 

Quality Management System Coordinator Education and Training Requirements

Quality Management System Coordinators generally possess a bachelor’s degree in business administration, industrial engineering, or a related field.

They are expected to have a strong foundation in quality management principles, as well as proficiency in using quality management tools and techniques.

Certain positions may require individuals to have a master’s degree in quality management, business administration, or an associated discipline.

This advanced degree is especially beneficial for those who aspire to higher leadership positions within an organization.

A certification in quality management, such as Certified Quality Manager (CQM), or Certified Quality Auditor (CQA) from recognized organizations like the American Society for Quality (ASQ), is highly recommended.

This certification verifies the individual’s expertise in quality management system standards, quality measurement, and strategic planning.

Besides academic and certification requirements, hands-on experience in quality management or a related field is often preferred.

Such experience helps in understanding the practical applications of quality management principles and methodologies.

Lastly, the individual should have excellent problem-solving abilities, communication skills, and the ability to lead and work within a team.

These soft skills are crucial in navigating the complexities of quality management.

 

Quality Management System Coordinator Salary Expectations

A Quality Management System Coordinator earns an average salary of $71,000 (USD) per year.

The salary can vary depending on the individual’s experience, education, and the industry in which they work.

The salary may also be influenced by the geographical location of the job.

 

Quality Management System Coordinator Job Description FAQs

What skills does a Quality Management System Coordinator need?

A Quality Management System Coordinator should have excellent organizational skills, be detail-oriented, and possess strong communication and leadership abilities.

They should also have a good understanding of data analysis and statistical methods, and be able to interpret and implement quality standards.

Knowledge of relevant regulatory requirements is also necessary.

 

Do Quality Management System Coordinators need a degree?

Yes, typically a Bachelor’s degree in Business Administration, Quality Management, Engineering, or a related field is required.

Some positions might require a Master’s degree or an additional certification in quality management systems.

 

What should you look for in a Quality Management System Coordinator resume?

A Quality Management System Coordinator’s resume should show experience in quality management or a related field.

Look for a background in developing, implementing, and maintaining quality management systems.

Specialized training or certifications, such as ISO 9001 or Six Sigma, should also be highlighted.

 

What qualities make a good Quality Management System Coordinator?

A good Quality Management System Coordinator is analytical, detail-oriented, and has strong problem-solving skills.

They should be effective communicators, as they will often need to explain complex processes to various stakeholders.

They also need to be comfortable taking the lead on projects and making important decisions.

 

What are the typical duties of a Quality Management System Coordinator?

Quality Management System Coordinators are typically responsible for maintaining the company’s quality management system and ensuring compliance with regulatory standards.

They will develop and implement quality procedures and perform regular audits.

They will also analyze data and performance metrics to identify areas for improvement, and will often be involved in training staff on quality standards and best practices.

 

Is it difficult to hire Quality Management System Coordinators?

Finding qualified Quality Management System Coordinators can be challenging due to the specialized nature of the role.

Employers often require candidates to have specific qualifications and significant experience in quality management.

As such, offering competitive compensation packages and emphasizing opportunities for professional development can be effective strategies for attracting top candidates.

 

Conclusion

And there we have it.

Today, we’ve unpicked the intricacies of what it truly means to be a Quality Management System Coordinator.

Surprised?

It’s not just about maintaining systems.

It’s about shaping the standards of quality, one process at a time.

Armed with our comprehensive Quality Management System Coordinator job description template and authentic examples, you’re ready to take the next step.

But why limit yourself?

Dig deeper with our job description generator. It’s your ultimate tool for creating meticulously detailed job listings or refining your resume to excellence.

Remember:

Every process in quality management plays a role in the bigger picture.

Let’s shape those standards. Together.

How to Become a Quality Management System Coordinator (Complete Guide)

Satisfying Success: Careers That Feel Good Every Day

Rich Rewards: The Jobs That Promise More Than Just a Paycheck!

Out of the Ordinary: Careers That Defy the 9-5 Norm

Hard Work, Little Reward: The Realities of the Least Paying Jobs in the U.S.