Refractive Coordinator Job Description [Updated for 2025]

In the ever-evolving field of ophthalmology, the role of refractive coordinators is increasingly critical.

With the advancement of vision correction procedures, the demand for skilled professionals who can manage, facilitate, and ensure the success of these interventions grows even stronger.

But let’s delve deeper: What’s truly expected from a refractive coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager mapping out the perfect candidate,
• Or simply curious about the intricacies of refractive coordination,

You’ve come to the right place.

Today, we present a customizable refractive coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Refractive Coordinator Duties and Responsibilities

Refractive Coordinators play a vital role in ophthalmology clinics and eye care centers, assisting patients undergoing refractive surgery.

They serve as the key link between the surgeon and the patient, ensuring that all stages of the process are handled smoothly.

Their duties and responsibilities include:

• Conduct initial patient consultations and evaluate eligibility for refractive procedures such as LASIK, PRK, and cataract surgeries
• Educate patients about the refractive surgery process, benefits, risks, and alternatives
• Coordinate with ophthalmologists to determine appropriate treatment plans
• Schedule pre-operative, surgical, and follow-up appointments
• Assist with pre- and post-operative care, including administering eye tests and measurements
• Maintain patient records, ensuring they are accurate and up-to-date
• Communicate with patients to address any concerns or questions they may have before or after the procedure
• Ensure all medical equipment and tools are properly sterilized and maintained
• Process payments and discuss financing options with patients
• Stay updated on advancements in refractive surgery to provide the best possible care and advice to patients

 

Refractive Coordinator Job Description Template

Job Brief

We are looking for a dedicated and detail-oriented Refractive Coordinator to join our team.

The Refractive Coordinator will be responsible for providing excellent patient care, managing patient schedules and consultations, and assisting with refractive surgery procedures.

The ideal candidate will have a background in healthcare and a keen understanding of refractive surgery procedures.

Strong communication skills, a patient-centric approach, and experience with medical scheduling software are highly desired.

 

Responsibilities

• Coordinate and schedule patient consultations and follow-up appointments
• Assist in pre-operative and post-operative patient care
• Manage patient documentation and maintain patient records
• Provide information and education to patients about refractive surgery procedures
• Work closely with refractive surgeons to ensure a smooth patient experience
• Resolve patient inquiries or concerns in a timely manner
• Manage inventory and ordering of clinical supplies as needed
• Adhere to health and safety regulations

 

Qualifications

• Proven work experience in a clinical or healthcare setting
• Knowledge of refractive surgery procedures and patient care
• Excellent communication and interpersonal skills
• Proficiency with medical scheduling software and electronic health records
• Strong organizational and multitasking abilities
• Compassionate and patient-centric approach
• Certification in healthcare administration or related field is preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Refractive Coordinator
• Work Environment: Clinical setting. Some weekend or evening hours may be required.
• Reporting Structure: Reports to the Clinical Director or Practice Administrator.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $55,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Refractive Coordinator Do?

A Refractive Coordinator is typically employed in the ophthalmology field, working directly with both eye care professionals and patients.

Their primary role includes coordinating and managing patient care in refractive surgery procedures, such as LASIK or PRK.

This involves consulting patients on the surgical process, preoperative care, postoperative care, and potential risks and benefits associated with these procedures.

Refractive Coordinators also conduct initial patient screenings, assist in the evaluation of surgical candidates, and schedule surgeries.

They play a significant role in patient education and are often the first point of contact for patients with queries about refractive procedures.

Additionally, they may be tasked with managing surgical schedules, maintaining patient records, and ensuring compliance with healthcare regulations.

They work closely with other healthcare professionals to provide the best care for patients seeking vision correction through surgery.

In some cases, they may also be responsible for marketing the refractive services of the clinic or hospital, participating in promotional events, and establishing referral networks with optometrists and other eye care professionals.

 

Refractive Coordinator Qualifications and Skills

Refractive Coordinators employ a blend of technical, administrative, and interpersonal skills to ensure that patients undergoing refractive eye surgery have a seamless experience.

Key qualifications include:

• Knowledge of ophthalmology and refractive surgery procedures to be able to effectively communicate with patients and other healthcare professionals.
• Strong organizational and administrative skills to manage patient schedules, maintain accurate records, and ensure all documentation is properly filed.
• Exceptional communication skills to interact with patients, explaining complex medical procedures in a way they can understand, and answer any questions they may have.
• High level of attention to detail and accuracy to ensure correct patient information is recorded, and to monitor patient progress post-surgery.
• Customer service skills to provide a welcoming and supportive environment for patients. This includes empathy and patience, particularly when dealing with anxious or concerned individuals.
• Ability to collaborate with various team members including ophthalmologists, nurses, and administrative staff to deliver comprehensive patient care.
• Problem-solving skills to address any administrative or patient-related issues that may arise.
• Possession of a health-related certification, such as a Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT), may also be required or highly desirable.

 

Refractive Coordinator Experience Requirements

Entry-level candidates for the role of a Refractive Coordinator are often required to have at least 1 to 2 years of experience in a related field, such as optometry or ophthalmology.

This experience could be gained through internships, part-time roles, or in a full-time position like an Ophthalmic Assistant or Technician.

Candidates who have a minimum of 3 years of experience in a similar role have typically honed their skills and knowledge about refractive surgery procedures, pre-operative care, and post-operative care.

They may also have experience in coordinating patient schedules, handling patient inquiries, and liaising between the surgical team and the patient.

Those with more than 5 years of experience in the field are often considered for senior positions within the team.

They may have a significant amount of experience in managing patients’ surgical journey, coordinating with insurance companies, and handling complex surgical cases.

This level of experience also suggests they are equipped to handle administrative tasks and have a thorough understanding of ophthalmic terminology and surgical procedures, positioning them well for leadership or managerial roles within a refractive surgery department.

 

Refractive Coordinator Education and Training Requirements

Refractive Coordinators generally have an associate’s degree in ophthalmic technology or a related field.

They must possess a thorough understanding of eye anatomy, refractive errors, and vision correction procedures.

Many positions require Refractive Coordinators to be certified ophthalmic technicians (COT) or certified ophthalmic medical technologists (COMT), which demonstrates a high level of competence in ophthalmic procedures.

These certifications are obtained through a combination of education, work experience, and passing a certification exam administered by the Joint Commission on Allied Health Personnel in Ophthalmology.

Further, some roles may require the candidate to have a few years of experience in an ophthalmology clinic or surgical center, particularly in refractive surgery procedures like LASIK.

While not always mandatory, acquiring additional certifications or keeping up-to-date with the latest advancements in refractive procedures can help improve career prospects and indicate a commitment to continuous learning.

 

Refractive Coordinator Salary Expectations

A Refractive Coordinator earns an average salary of $41,584 (USD) per year.

The actual earnings may vary based on experience, certifications, and the location of the employing healthcare facility.

 

Refractive Coordinator Job Description FAQs

What skills does a Refractive Coordinator need?

A Refractive Coordinator should have strong communication and interpersonal skills to interact effectively with patients, doctors, and other medical staff.

They should have excellent administrative and organizational skills, and the ability to multitask.

Knowledge of medical terminology, especially related to ophthalmology, is also important.

Additionally, having some knowledge about optical products and eye care can be beneficial.

 

Do Refractive Coordinators need a degree?

While a specific degree might not be necessary, a background in healthcare administration or a related field can be helpful.

Some roles may require certification as an ophthalmic technician or experience in a similar role.

The most important aspect is relevant experience in eye care or refractive surgery coordination.

 

What should you look for in a Refractive Coordinator’s resume?

Look for a background in healthcare coordination or ophthalmology.

Experience in patient counseling, scheduling, and insurance verification is important as well.

Proficiency in using electronic medical records (EMR) systems and other healthcare software is also a valuable skill.

It’s also beneficial if the candidate has completed relevant training or certification programs.

 

What qualities make a good Refractive Coordinator?

A good Refractive Coordinator is empathetic, patient-oriented, and has excellent customer service skills.

They should be detail-oriented and have strong organizational skills to manage patient schedules and records effectively.

They also need to be able to work in a fast-paced environment and manage stress effectively.

Problem-solving skills and the ability to communicate complex medical information to patients in a clear and understandable manner are also key qualities.

 

How challenging is it to hire a Refractive Coordinator?

Hiring a Refractive Coordinator can be moderately challenging.

The role requires a mix of administrative and healthcare-related skills, which may not be easy to find.

However, the pool of candidates can be expanded by considering individuals from a healthcare administration background who are willing to learn about ophthalmology.

It’s also important to provide competitive compensation and a supportive work environment to attract and retain quality candidates.

 

Conclusion

And so, the secret is out.

Today, we’ve unveiled the true essence of being a Refractive Coordinator.

And you know what?

It’s not just about managing eye care.

It’s about shaping the vision of the future, one patient at a time.

Armed with our comprehensive refractive coordinator job description template and real-world examples, you’re prepared to take the next step.

But why put a halt there?

Dive deeper with our job description generator. It’s your pathway to crafting laser-precise job listings or polishing your resume to perfection.

Remember:

Each patient you manage contributes to the broader vision.

Let’s shape that future. Together.

How to Become a Refractive Coordinator (Complete Guide)

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