Relocation Services Coordinator Job Description [Updated for 2025]

In today’s globalized world, the demand for experienced Relocation Services Coordinators is on the rise.

As people move across countries and continents, the need for professionals who can orchestrate, manage, and streamline this process is ever-growing.

But what does the role of a Relocation Services Coordinator truly entail?

Whether you are:

• A job seeker looking to understand the core responsibilities of this position,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the world of relocation services,

You’ve come to the right place.

Today, we present a customizable Relocation Services Coordinator job description template, crafted for easy posting on job boards or career sites.

Let’s dive in.

Relocation Services Coordinator Duties and Responsibilities

Relocation Services Coordinators are responsible for managing all aspects of a corporate or residential move.

They coordinate with moving companies, real estate agents, and clients to ensure a smooth transition from one location to another.

They have the following duties and responsibilities:

• Manage and coordinate all aspects of the relocation process, including packing, moving, and unpacking
• Assist clients in finding new housing, including researching available properties and scheduling viewings
• Coordinate with real estate agents and landlords to facilitate lease agreements and property purchases
• Arrange necessary services such as utility setup and home cleaning
• Work with moving companies to schedule moving dates and ensure the safe transport of clients’ belongings
• Develop and manage relocation budgets, ensuring all services are within the allocated funds
• Provide clients with information and resources about their new location, such as school districts, local amenities, and public transportation options
• Address any issues or problems that arise during the relocation process
• Maintain comprehensive records of each relocation process for future reference and evaluation

 

Relocation Services Coordinator Job Description Template

Job Brief

We are seeking a detail-oriented and organized Relocation Services Coordinator to manage all aspects of our employee relocations.

As a Relocation Services Coordinator, you will be responsible for coordinating the moving process for employees, handling vendor relations, and ensuring a smooth transition.

Our ideal candidate has excellent communication skills, is comfortable working with a variety of internal and external stakeholders, and has experience in relocation or real estate industry.

 

Responsibilities

• Coordinate all aspects of employee relocations, from initial planning to final move-in.
• Work closely with moving companies, real estate agents, and other vendors to ensure a smooth moving process.
• Assist employees with any issues or concerns related to their relocation.
• Develop and manage relocation budgets.
• Maintain accurate and up-to-date records of all relocations.
• Provide excellent customer service to relocating employees.
• Stay current with trends and developments in the relocation industry.
• Prepare reports on relocation activities for management.

 

Qualifications

• Proven experience as a Relocation Services Coordinator or similar role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Experience managing vendors and budgets.
• Knowledge of the real estate and/or relocation industry is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Bachelor’s degree in business administration, human resources, or related field is preferred.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Relocation Services Coordinator
• Work Environment: Office setting with occasional travel required.
• Reporting Structure: Reports to the Director of Human Resources or Employee Services Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $52,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Relocation Services Coordinator Do?

A Relocation Services Coordinator primarily works with corporations, government agencies, or relocation service companies, helping to facilitate the process of employees moving from one location to another due to job transfers, promotions, or new assignments.

They work closely with employees and their families to organize and coordinate all aspects of the relocation process.

This includes tasks such as arranging for packing and moving household items, finding temporary housing, and assisting with home sale and purchase.

In addition, they provide information and guidance on the new location, including details on cost of living, local schools, transportation, and cultural customs and norms.

Relocation Services Coordinators also manage relationships with various service providers, such as moving companies, real estate agents, and temporary housing providers.

They are responsible for overseeing the relocation budgets and ensuring that all services are completed within the agreed cost and timeline.

Furthermore, they act as the main point of contact for the relocating employees, addressing any issues or concerns that may arise during the relocation process.

Their ultimate goal is to ensure a smooth and stress-free relocation experience for the employees and their families.

 

Relocation Services Coordinator Qualifications and Skills

Relocation Services Coordinators are responsible for assisting clients with their relocation needs.

They need a mix of soft and technical skills to successfully fulfill their role, including:

• Outstanding organizational skills to manage multiple relocations simultaneously, ensuring each process runs smoothly and within the set timeline.
• Excellent communication skills to clearly explain relocation process and policies to clients, answer any queries they might have, and coordinate with different parties involved in the relocation.
• Strong problem-solving skills to identify and address any issues that might arise during the relocation process.
• Effective interpersonal skills to build relationships with clients and stakeholders, such as moving companies or real estate agents.
• Ability to work under pressure and make critical decisions that can impact the relocation process.
• Knowledge of relevant legal and regulatory requirements related to relocation, such as immigration laws for international relocations.
• Customer service skills to provide support to clients before, during, and after the relocation process, ensuring their satisfaction and addressing any concerns.
• Experience with project management, as coordinating a relocation is similar to managing a project with many moving parts.

 

Relocation Services Coordinator Experience Requirements

For an entry-level position as a Relocation Services Coordinator, candidates typically require 1 to 2 years of experience in a customer service or administrative role, with exposure to project management.

This experience could be gained through internships, part-time roles, or relevant positions in fields such as real estate, logistics, or human resources.

Candidates with 3 to 4 years of experience usually have a proven track record in relocation services or similar industries.

These professionals have often developed their skills in managing complex logistics, providing excellent customer service, and working effectively with a range of service providers.

For those with 5 or more years of experience, they often possess advanced skills in relocation management and have substantial experience in coordinating domestic and international moves.

These individuals may have also led teams or managed high-priority client accounts, making them ideal candidates for senior or managerial positions in relocation services.

In addition to these, proficiency in a second language can be an asset for this role due to its international nature.

Moreover, certification from recognized bodies such as the Worldwide ERC (Employee Relocation Council) can further enhance the candidate’s suitability for the role.

 

Relocation Services Coordinator Education and Training Requirements

Relocation Services Coordinators typically require a bachelor’s degree in business administration, human resources, or a related field.

They need strong organizational skills, as well as experience in project management, logistical planning, and customer service.

Knowledge of international customs regulations and experience with handling import/export documentation can be beneficial for those working in international relocation.

Some roles may require fluency in a second language, particularly if the coordinator frequently works with clients from a specific region.

While not always required, certifications such as Certified Relocation Professional (CRP) or Global Mobility Specialist (GMS) can provide a competitive edge.

These certifications demonstrate the coordinator’s competence in the field and their commitment to staying up-to-date with the latest industry standards and practices.

Experience with specific relocation software can also be helpful, and some employers may provide on-the-job training for these systems.

Maintaining an empathetic approach, problem-solving skills, and cultural sensitivity are also critical soft skills in this role due to the nature of work which often involves helping individuals and families move and settle into a new environment.

 

Relocation Services Coordinator Salary Expectations

A Relocation Services Coordinator earns an average salary of $50,076 (USD) per year.

The actual compensation can vary based on factors like experience, the complexity of the relocation services required, and the location of the job.

 

Relocation Services Coordinator Job Description FAQs

What skills does a Relocation Services Coordinator need?

A Relocation Services Coordinator should have excellent organizational and communication skills to manage multiple relocations at the same time and liaise between clients and service providers.

They should also have good problem-solving skills to handle any challenges that may arise during the relocation process.

Familiarity with real estate, understanding of local and international laws regarding relocation, and customer service experience are also beneficial.

 

Do Relocation Services Coordinators need a degree?

While a specific degree is not typically required, many employers prefer candidates with a bachelor’s degree in Business Administration, Human Resources or a related field.

Experience in relocation, real estate, or logistics can also be beneficial.

Certification from organizations like the Worldwide ERC can enhance job prospects.

 

What should you look for in a Relocation Services Coordinator resume?

Look for experience in coordinating and managing relocations, whether at a company, as part of a real estate firm, or with a moving company.

Strong communication, problem-solving and organizational skills should also be evident.

Knowledge of real estate laws and regulations, both domestically and internationally, is a plus.

 

What qualities make a good Relocation Services Coordinator?

A good Relocation Services Coordinator is highly organized, detail-oriented, and able to manage several tasks at once.

They should have excellent customer service skills to deal with clients and address their needs effectively.

The ability to solve problems quickly and efficiently is also crucial in this role, as is a good understanding of the logistics of moving and relocation.

 

What are the daily duties of a Relocation Services Coordinator?

Daily duties may include liaising with clients to determine their relocation needs, coordinating with movers and other service providers, managing schedules, and solving any issues that arise.

They may also need to handle documentation related to the relocation, such as lease agreements or customs forms for international moves.

Providing clients with updates and ensuring their satisfaction with the relocation process is also a key part of the job.

 

Conclusion

And there you have it.

Today, we’ve illuminated the important role of a relocation services coordinator.

Surprise, surprise!

It’s not just about coordinating logistics.

It’s about facilitating transitions, one move at a time.

With our comprehensive relocation services coordinator job description template and real-world examples, you’re fully prepared to take the next step.

But don’t stop at just being prepared.

Immerse yourself further with our job description generator. It’s your ultimate tool for creating the perfect job listing or honing your resume to perfection.

Remember:

Every move is a step towards a new beginning.

Let’s pave the way. Together.

How to Become a Relocation Services Coordinator (Complete Guide)

Freedom at Work: The Most Flexible Jobs for Independent Thinkers

Striking Gold: The Highest Paying Jobs of 2025 You Need to Know!

The Unusual Employment Enigma: Jobs That Puzzle and Delight

Chill Vibes Only: Discover the Top Low-Stress Jobs for a Zen Life