Residential Care Coordinator Job Description [Updated for 2025]

In today’s era of escalating healthcare needs, the importance of Residential Care Coordinators cannot be overstated.
As the need for personalized, patient-focused care continues to grow, the demand for skilled individuals who can effectively manage and coordinate residential care services is on the rise.
But what exactly is expected of a Residential Care Coordinator?
Whether you are:
- A job seeker looking to understand the scope of this role,
- A hiring manager working on drafting the perfect job description,
- Or simply curious about the responsibilities of a Residential Care Coordinator,
You’ve come to the right place.
Today, we present a customizable Residential Care Coordinator job description template, designed for easy posting on job boards or career sites.
Let’s delve into it.
Residential Care Coordinator Duties and Responsibilities
Residential Care Coordinators manage and oversee the daily operations of residential care facilities.
They ensure that all residents receive the proper care and support they need while adhering to all facility regulations and standards.
Their duties and responsibilities include:
- Assessing the needs of residents and developing care plans accordingly
- Coordinating and scheduling staff to ensure proper coverage
- Training and supervising care staff
- Ensuring all care services are provided in a safe and effective manner
- Managing budgets and resources
- Maintaining detailed records of residents’ health conditions and treatments
- Ensuring compliance with health and safety regulations
- Communicating regularly with residents’ families about their health and progress
- Conducting regular assessments to monitor the quality of care provided
- Organizing activities for residents to stimulate mental health and physical activity
- Handling any complaints or issues and implementing changes if necessary
Residential Care Coordinator Job Description Template
Job Brief
We are seeking a compassionate and organized Residential Care Coordinator to oversee the day-to-day operations of our residential care facility.
The responsibilities include coordinating staff schedules, supervising healthcare services, managing budgets, and ensuring that residents receive high-quality care.
The ideal candidate should have experience in a supervisory role within a healthcare setting, excellent communication skills, and a strong dedication to patient care and satisfaction.
Responsibilities
- Develop and manage staff schedules and assignments to ensure optimal service provision
- Coordinate healthcare services, including medication administration, physical therapy, and other treatments
- Manage operational budgets and oversee financial processes
- Ensure compliance with health, safety, and quality standards and regulations
- Maintain updated records of residents’ health status and care
- Facilitate communication between residents, families, and medical staff
- Resolve any issues or problems promptly
- Organize activities to foster community and enjoyment for residents
- Train and supervise new staff members
Qualifications
- Proven work experience as a Residential Care Coordinator or similar role in a healthcare setting
- Knowledge of healthcare laws, regulations, and medical terminology
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Ability to handle and prioritize multiple tasks
- Experience with healthcare software and MS Office
- BS degree in Healthcare Administration, Nursing or relevant field
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Residential Care Coordinator
- Work Environment: Residential care facility. May require working in shifts, on weekends, and on holidays.
- Reporting Structure: Reports to the Facility Director or Administrator.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Residential Care Coordinator Do?
Residential Care Coordinators typically work in assisted living facilities, nursing homes, or other residential care settings.
They can also work in community-based social services agencies.
Their main role is to oversee the day-to-day operations of the residential facility and ensure that all residents are provided with quality care.
This includes planning, implementing, and monitoring the care plans for each resident based on their individual needs and preferences.
They work closely with a team of care providers including nurses, therapists, and social workers to ensure that the residents’ physical, emotional, and social needs are met.
Residential Care Coordinators also communicate regularly with the residents and their families, keeping them informed about the resident’s health condition and any changes in the care plan.
In addition, they manage staff schedules, supervise staff performance, and ensure that the facility complies with all healthcare regulations and standards.
They may also be responsible for managing the budget of the facility, procuring supplies, and coordinating with external service providers such as pharmacies and diagnostic labs.
Residential Care Coordinators play a critical role in ensuring the well-being and quality of life of residents in a care facility.
Residential Care Coordinator Qualifications and Skills
A proficient Residential Care Coordinator should have the qualifications and skills that align with the complex nature of this role, such as:
- Strong organizational skills to coordinate and manage the daily activities and operations of a residential care home.
- Excellent interpersonal and communication skills to effectively interact with residents, their families, and healthcare providers, ensuring that care services are delivered smoothly.
- A deep understanding of health regulations, safety standards, and procedure protocols, as well as the ability to ensure they are consistently met.
- Compassion and patience to handle and support residents who may have physical or mental health challenges.
- Problem-solving abilities to address any issues or emergencies that may occur within the residential care home.
- Leadership skills to manage and guide a team of healthcare professionals, ensuring they provide the best care for the residents.
- Ability to manage stress and remain calm under pressure, as the job can be emotionally draining and demanding at times.
- Proficiency in record-keeping and administrative tasks to manage residents’ care plans, medical records, and other necessary documentation.
Residential Care Coordinator Experience Requirements
Residential Care Coordinators generally require a minimum of 2 to 3 years of experience in a healthcare or social service setting, often in roles such as Care Assistant, Healthcare Worker, or Social Worker.
This allows them to understand the dynamics and complexities of taking care of individuals with diverse needs.
Candidates for this role may also gain relevant experience through internships or part-time roles in residential care homes, rehabilitation centers, or other long-term care facilities.
Those with 3 to 5 years of experience in the field, including experience in the coordination or management of residential care services, are usually preferred.
During this period, they would have developed their skills in areas such as care planning, staff supervision, and coordination of healthcare services.
Candidates with more than 5 years of experience may have significant leadership experience and may be ready for senior-level positions.
They may have a background in overseeing care plans, managing teams of healthcare workers, and ensuring the quality of services provided in a residential care setting.
In addition to the work experience, a degree in a related field like nursing, social work or healthcare administration is often required.
Some positions may also require the candidate to have relevant licensure or certification.
Residential Care Coordinator Education and Training Requirements
To become a Residential Care Coordinator, one typically needs a bachelor’s degree in social work, healthcare administration, nursing, or a related field.
In-depth knowledge of the healthcare system and previous experience in a healthcare environment can be advantageous.
Some positions may require a master’s degree in healthcare administration or a related field, depending on the complexity of the role and the size of the residential care facility.
Residential Care Coordinators also need strong communication and interpersonal skills, as they are constantly interacting with residents, families, healthcare providers and staff.
Many states require Residential Care Coordinators to be licensed.
Licensing requirements vary, but usually include a minimum number of hours of healthcare administration education and supervised experience in a healthcare setting.
Continued education is highly encouraged in this field as it helps to keep up to date with the latest healthcare practices and regulations.
Some Residential Care Coordinators may choose to further their qualifications by obtaining a certification in healthcare management or a related discipline.
In some cases, employers may also require CPR and First Aid certification.
This ensures that the coordinator can provide immediate care to residents if necessary, before medical professionals arrive.
Experience working with the specific population that the residential care facility serves, such as the elderly or individuals with disabilities, is also beneficial.
Residential Care Coordinator Salary Expectations
A Residential Care Coordinator earns an average salary of $45,768 (USD) per year.
However, the actual earnings can vary significantly based on factors such as the level of experience, qualifications, geographical location, and the type and size of the employing organization.
Residential Care Coordinator Job Description FAQs
What qualifications does a Residential Care Coordinator need?
A Residential Care Coordinator generally needs at least a high school diploma, although a bachelor’s degree in social work, psychology, or a related field is often preferred.
They also need relevant experience in healthcare or residential care settings.
Additional qualifications such as certifications in First Aid and CPR can be beneficial.
What are the daily duties of a Residential Care Coordinator?
A Residential Care Coordinator’s duties vary depending on the needs of the residents.
Duties can include creating and maintaining care plans, scheduling and coordinating medical appointments, overseeing medication management, assisting with daily living activities, coordinating with healthcare providers and family members, and ensuring residents’ comfort and safety.
What skills does a Residential Care Coordinator need?
A Residential Care Coordinator should have excellent communication and interpersonal skills to interact effectively with residents, their families, and healthcare professionals.
They should also have strong organizational skills to manage care plans and schedule appointments.
Problem-solving abilities are important for addressing any issues that may arise in the residential care setting.
Compassion and patience are also key qualities, as they often work with individuals who have physical or mental health concerns.
What should you look for in a Residential Care Coordinator resume?
Look for a combination of relevant education and experience in residential or healthcare settings.
Certifications in CPR, First Aid, or related areas are also useful.
Check for skills such as scheduling, care planning, medication management, and working with diverse populations.
Is it challenging to hire a Residential Care Coordinator?
The difficulty in hiring a Residential Care Coordinator can vary based on the location and the specific requirements of the role.
In general, the role requires a unique combination of skills and experience, so finding the right candidate may require time and effort.
Offering competitive benefits and creating a supportive work environment can help attract qualified candidates.
Conclusion
And there we have it.
Today, we’ve shed light on the true meaning of being a Residential Care Coordinator.
Surprise, surprise!
It’s not just about managing care services.
It’s about shaping the future of residential care, one carefully coordinated plan at a time.
Armed with our detailed Residential Care Coordinator job description template and real-life examples, you’re ready to take the next step.
But why limit yourself?
Explore further with our job description generator. It’s your ultimate tool for crafting pinpoint-accurate listings or refining your resume to excellence.
Keep in mind:
Every coordinated plan is a piece of the larger care puzzle.
Let’s shape the future of residential care. Together.
How to Become a Residential Care Coordinator (Complete Guide)
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