Resort Activities Supervisor Job Description [Updated for 2025]

In the world of hospitality, the role of the Resort Activities Supervisor is becoming increasingly important.

As the leisure industry evolves, the demand for skilled professionals who can plan, coordinate, and oversee fun, engaging, and safe activities grows stronger.

But what’s really expected from a Resort Activities Supervisor?

Whether you are:

• A job seeker looking to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the intricacies of resort activities supervision,

You’re in the right place.

Today, we present a customizable Resort Activities Supervisor job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Resort Activities Supervisor Duties and Responsibilities

Resort Activities Supervisors manage all recreational activities at a resort, ensuring guests have a memorable and enjoyable stay.

They require excellent customer service skills and the ability to manage a diverse range of activities.

They will often supervise a team and must ensure all activities are conducted safely and efficiently.

The main duties and responsibilities of a Resort Activities Supervisor include:

• Planning, organizing and overseeing daily resort activities
• Ensuring the safety and satisfaction of guests participating in resort activities
• Supervising resort activity staff, including training, scheduling, and performance management
• Creating and updating activity schedules and disseminating information to resort guests
• Coordinating with other resort departments to ensure seamless operation of all guest services
• Addressing and resolving any guest complaints or issues related to resort activities
• Monitoring the use and maintenance of equipment and facilities
• Ensuring compliance with all health and safety regulations within the resort area
• Working closely with the resort management team to develop new activities and improve guest experience

 

Resort Activities Supervisor Job Description Template

Job Brief

We are seeking a dynamic and experienced Resort Activities Supervisor to oversee the daily operations of our resort’s activities department.

The responsibilities of this role include planning and implementing a range of engaging activities for guests, supervising the activities team, and ensuring the highest levels of guest satisfaction.

The ideal candidate will be a creative, enthusiastic leader with a strong background in hospitality or entertainment.

They should be highly organized, have excellent communication skills, and be able to handle various tasks in a fast-paced environment.

 

Responsibilities

• Oversee the daily operations of the resort activities department.
• Develop and implement engaging activities and programs for guests of all ages.
• Supervise, train and evaluate activities staff.
• Coordinate with other departments to ensure seamless service delivery.
• Handle guest inquiries and complaints professionally and promptly.
• Ensure compliance with health and safety regulations.
• Monitor and manage the activities budget.
• Assess guest satisfaction and make necessary adjustments to programs.
• Stay updated with trends in the hospitality and entertainment industry.

 

Qualifications

• Proven experience as a Resort Activities Supervisor or similar role in the hospitality or entertainment industry.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and work under pressure.
• Knowledge of health and safety regulations.
• Ability to work flexible hours, including weekends and holidays.
• Bachelor’s degree in Hospitality Management, Leisure Studies or related field is preferred.

 

Benefits

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Discounts on resort services and facilities

 

Additional Information

• Job Title: Resort Activities Supervisor
• Work Environment: This position requires work in a resort environment and may involve outdoor work. Some weekend, holiday, and evening work may be required.
• Reporting Structure: Reports to the Resort Manager or Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Resort Activities Supervisor Do?

A Resort Activities Supervisor usually works in hotels, resorts or recreational facilities where they manage and organize recreational activities for guests.

They work closely with other resort staff to coordinate, schedule, and supervise a variety of recreational activities such as games, social events, and excursions.

They often work with diverse age groups, providing activities suitable for both children and adults.

Their job is to ensure guest satisfaction by providing enjoyable and well-organized activities.

This may involve conducting surveys or taking feedback from guests to continually improve the resort’s recreational offerings.

They are also responsible for ensuring the safety of guests during activities, which may involve risk assessments or safety briefings.

Resort Activities Supervisors often manage a team of activities coordinators or assistants, so they are responsible for training, scheduling, and overseeing their team’s performance.

They also coordinate with other departments in the resort, such as catering or transport, to arrange for meals or transportation needed for certain activities.

 

Resort Activities Supervisor Qualifications and Skills

A proficient Resort Activities Supervisor must possess a blend of technical skills, interpersonal capabilities, and industry knowledge to effectively manage and coordinate activities.

These include:

• Excellent leadership skills to guide, mentor, and inspire a team of activity coordinators, ensuring that all resort activities are performed smoothly.
• Exceptional communication skills to liaise with guests and staff, provide clear instructions to the team, and address any concerns or feedback promptly and professionally.
• Strong organizational skills to manage multiple tasks, plan activity schedules, and coordinate resources efficiently.
• Customer service skills to interact with guests, understand their needs, and ensure their satisfaction with the resort’s activities.
• Problem-solving skills to quickly identify and resolve operational challenges, guest complaints, and staffing issues.
• A keen sense of creativity to design unique and engaging activities that cater to a diverse range of guests’ interests and abilities.
• Physical fitness to participate in and supervise various resort activities, which may include outdoor adventures, fitness classes, or children’s games.
• Knowledge of safety protocols and emergency procedures to ensure the well-being of both guests and staff during all resort activities.

 

Resort Activities Supervisor Experience Requirements

Resort Activities Supervisors typically require at least 2 to 3 years of experience in resort operations, event planning, or a related field.

This experience can be gained through full-time roles, internships, or seasonal work in hospitality or tourism sectors.

Many supervisors start their careers in front-line roles such as Resort Activities Coordinator or Events Assistant, which allows them to develop a deep understanding of the resort operations and the needs of the guests.

Candidates with more than 3 years of experience often have a solid foundation in coordinating various types of activities, from sports and games to social events and entertainment.

Those with over 5 years of experience usually have had the responsibility of leading a team, managing schedules, and ensuring guest satisfaction.

This level of experience might prepare them for a managerial position within resort operations.

Regardless of the number of years, successful Resort Activities Supervisors tend to have proven experience in creating and implementing activity programs, working with diverse populations, and providing excellent customer service.

 

Resort Activities Supervisor Education and Training Requirements

Resort Activities Supervisors generally require at least a high school diploma or equivalent.

However, many employers prefer candidates with a bachelor’s degree in hospitality management, recreation management, or a related field.

These degree programs cover various aspects such as customer service, event planning, business management, and more.

In addition to formal education, extensive experience in hospitality or tourism is highly valued.

This can be gained through internships or entry-level positions in the industry.

Resort Activities Supervisors are often required to have CPR and first aid certifications, as the job often entails overseeing physical activities and ensuring guests’ safety.

While not always required, certifications in specific resort activities such as water sports, rock climbing, or yoga can be advantageous and may open up additional opportunities for advancement.

Good communication, organization, leadership, and problem-solving skills are essential for this role.

Continued professional development, through workshops or additional courses, is encouraged to stay updated on industry trends and to improve management skills.

 

Resort Activities Supervisor Salary Expectations

A Resort Activities Supervisor earns an average salary of $46,000 (USD) per year.

The actual earnings may differ depending on factors such as years of experience, location of the resort, and the specific employer.

 

Resort Activities Supervisor Job Description FAQs

What skills does a Resort Activities Supervisor need?

A Resort Activities Supervisor should have strong organizational and leadership skills to manage various activities and staff members.

They should also possess excellent communication skills to interact with resort guests and staff effectively.

Having a creative mindset is beneficial for designing unique and enjoyable activities.

Knowledge about safety protocols for different activities is also necessary.

 

Do Resort Activities Supervisors need a degree?

While a degree is not always required, having a degree in recreation, hospitality, or a related field can be beneficial.

Some resorts may prefer candidates with a degree, while others might place more emphasis on relevant experience.

Certifications in First Aid, CPR, and other safety areas can also be advantageous.

 

What should you look for in a Resort Activities Supervisor resume?

In a Resort Activities Supervisor’s resume, look for previous experience in hospitality or recreation management, especially in a resort setting.

Check for any certifications related to safety and emergency procedures.

Also, leadership experience is important as the role involves supervising staff.

 

What qualities make a good Resort Activities Supervisor?

A good Resort Activities Supervisor should be highly organized, as they will need to coordinate various activities and schedules.

They should also be creative to design engaging activities that cater to a wide range of guests.

Excellent interpersonal skills are necessary for interacting with both guests and staff.

They should also be calm and efficient in handling emergency situations.

 

What are the daily duties of a Resort Activities Supervisor?

A Resort Activities Supervisor typically begins their day by reviewing the day’s schedule of activities.

They might meet with staff to delegate tasks and discuss any changes or updates.

Throughout the day, they oversee the execution of activities, ensuring guests’ safety and satisfaction.

They also troubleshoot any issues that arise and interact with guests to collect feedback.

Additionally, they might spend time planning and organizing upcoming activities.

 

Conclusion

And there you have it.

Today, we’ve delved into the captivating world of being a Resort Activities Supervisor.

Guess what?

It’s not just about scheduling activities.

It’s about creating unforgettable experiences and making each day a new adventure for resort guests.

With our reliable Resort Activities Supervisor job description template and real-world examples, you’re all set to take the next step.

But why stop there?

Immerse yourself further with our job description generator. It’s your next stop for precision-crafted listings or polishing your resume to perfection.

Remember:

Every activity planned is a part of the larger experience.

Let’s create those unforgettable moments. Together.

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