Roadway Community Outreach Specialist Job Description [Updated for 2025]

In our ever-evolving urban landscapes, the role of Roadway Community Outreach Specialists is becoming increasingly paramount.

As communities develop and road infrastructures expand, the need for skilled professionals who can effectively communicate, understand, and advocate for the needs of the community becomes crucial.

But what exactly is expected from a Roadway Community Outreach Specialist?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the intersection of community development and roadway planning,

You’ve come to the right place.

Today, we present to you a customizable Roadway Community Outreach Specialist job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Roadway Community Outreach Specialist Duties and Responsibilities

Roadway Community Outreach Specialists act as the liaison between the roadway department, local communities, businesses, and other organizations.

They are responsible for educating, communicating, and addressing issues related to road construction, maintenance, and safety.

Here are some of the duties and responsibilities that a Roadway Community Outreach Specialist may be expected to perform:

• Develop, plan and implement community outreach strategies, programs and initiatives related to roadway projects
• Act as the point of contact for local communities, businesses and organizations affected by roadway projects
• Provide detailed information about roadway projects, processes and impacts to the community
• Coordinate and attend community meetings, forums, and public hearings to discuss roadway projects and concerns
• Address public inquiries, complaints, and concerns in a timely and professional manner
• Work closely with the roadway department, local officials and community leaders to ensure all concerns are addressed and resolved
• Develop and distribute informational materials, presentations, and reports on roadway projects
• Facilitate and promote public involvement in roadway planning and decision-making processes
• Monitor and evaluate the effectiveness of outreach programs and initiatives

 

Roadway Community Outreach Specialist Job Description Template

Job Brief

We are looking for a dedicated Roadway Community Outreach Specialist to join our team.

As a part of this role, you will be responsible for creating, implementing, and overseeing community outreach programs that align with our organization’s objectives.

This includes communicating with local businesses, residents, and public agencies regarding roadway projects, addressing concerns, and promoting public participation.

 

Responsibilities

• Develop and implement community outreach programs that educate the public about ongoing and upcoming roadway projects.
• Establish and maintain positive relationships with community members, public agencies, local businesses, and other stakeholders.
• Coordinate and attend public meetings, presentations, and other community events.
• Respond to community inquiries and concerns in a timely and respectful manner.
• Prepare and distribute informational materials such as newsletters, brochures, and reports.
• Collaborate with project teams to ensure community needs and concerns are considered in project planning and execution.
• Evaluate the effectiveness of outreach strategies and recommend improvements.

 

Qualifications

• Proven experience in community outreach, public relations, or a similar role.
• Excellent communication, presentation, and public speaking skills.
• Strong organizational and event planning skills.
• Ability to work effectively with diverse community groups and stakeholders.
• Knowledge of roadway construction projects is a plus.
• Bachelor’s degree in communications, public relations, social work, or related field is preferred.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Roadway Community Outreach Specialist
• Work Environment: This role requires both office work and community engagement. Some travel may be required for community meetings and events.
• Reporting Structure: Reports to the Community Relations Manager or Outreach Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Roadway Community Outreach Specialist Do?

Roadway Community Outreach Specialists typically work for government transportation departments, city planning agencies, or private transportation companies.

They can also work as consultants for infrastructure development projects.

Their primary role is to function as a liaison between the agency or company they represent and the community.

They are responsible for informing and educating the public about various roadway projects, plans, and changes that may affect their daily commute or living environment.

These specialists plan and host community meetings, forums, and events to share information, gather feedback, and address the concerns of community members.

They may also coordinate with other departments to provide accurate and timely responses to public inquiries.

They are often involved in creating and implementing communication strategies that effectively convey important information about roadway projects to the public.

This includes developing brochures, flyers, social media posts, and other marketing materials.

Roadway Community Outreach Specialists may also work closely with community leaders, elected officials, and media outlets to provide updates, mitigate concerns, and promote the benefits of the roadway projects.

 

Roadway Community Outreach Specialist Qualifications and Skills

A proficient Roadway Community Outreach Specialist should possess a range of skills and qualifications that align with job responsibilities and functions, such as:

• Exceptional communication and interpersonal skills for dealing with diverse community members and conveying important information about roadway projects and initiatives.
• Strong public speaking skills to present and explain road developments to the community, at public meetings, and other events.
• Adept at building and nurturing positive relationships with community groups, local authorities, and other stakeholders in order to gain support for various roadway projects.
• Understanding and sensitivity towards community concerns and issues, with the ability to address them effectively and respectfully.
• Proficient in project management, able to manage multiple outreach projects at the same time, ensuring each one is properly planned, executed, and evaluated.
• Problem-solving skills to address any obstacles or challenges that may arise during the outreach process.
• Knowledge of public safety and infrastructure development, particularly regarding roadways and transportation systems.
• Ability to use digital communication tools to efficiently reach out to and engage with the community.

 

Roadway Community Outreach Specialist Experience Requirements

Entry-level candidates for the Roadway Community Outreach Specialist role are generally expected to have at least 1-2 years of experience in community engagement, public relations, or related fields.

This experience can be gained through internships, volunteering, or part-time roles.

Additionally, these professionals can gain valuable experience in roles such as Community Liaison, Public Relations Specialist, or Community Development Coordinator.

Skills in project coordination, public speaking, and stakeholder management are highly valued in this role.

Candidates with more than 3 years of experience are usually expected to have developed their skills in community outreach, stakeholder engagement and have a solid understanding of the transportation or road infrastructure sector.

Those with more than 5 years of experience are likely to have assumed some leadership roles in their past positions.

They may have overseen community outreach programs, worked on large scale roadway projects, and managed teams.

This level of experience prepares them for senior or managerial roles within community outreach for roadway projects.

 

Roadway Community Outreach Specialist Education and Training Requirements

Roadway Community Outreach Specialists generally have a bachelor’s degree in public relations, communications, marketing, or a related field.

They are expected to have a strong understanding of community relations, public affairs, and local government processes.

Some roles may require knowledge of transportation planning and traffic operations.

Experience in working with public and private sector partners, local government, and various community groups is often a key requirement for this role.

To be successful in this role, specialists should have excellent communication and organizational skills.

They should also be able to develop and implement strategic outreach plans in a variety of settings.

Some positions might require a master’s degree in public administration, urban planning or related field.

While not always required, having a certification in public relations, community engagement, or related fields can be beneficial and demonstrate a commitment to the profession.

Continuing education in the form of workshops, seminars, or online courses on topics such as community engagement strategies, public speaking, conflict resolution, and strategic communication are also beneficial for career advancement in this field.

 

Roadway Community Outreach Specialist Salary Expectations

A Roadway Community Outreach Specialist can expect to earn an average salary of $51,215 (USD) per year.

The actual earnings can differ based on factors such as experience, the size and location of the community they serve, and the budget of the employing organization.

 

Roadway Community Outreach Specialist Job Description FAQs

What skills does a Roadway Community Outreach Specialist need?

A Roadway Community Outreach Specialist should possess excellent communication and public speaking skills for interacting with community members, government officials, and stakeholders.

They should also have strong interpersonal skills to build and maintain relationships.

An understanding of transportation policies and procedures, as well as local community issues, is also beneficial.

They should also be organized, detail-oriented, and capable of planning and coordinating events.

 

Do Roadway Community Outreach Specialists need a degree?

While a specific degree may not always be required, many employers prefer candidates with a bachelor’s degree in fields like Public Relations, Communications, Urban Planning, or a related field.

Experience in community outreach, public relations, or transportation planning can also be beneficial.

 

What should you look for in a Roadway Community Outreach Specialist resume?

Look for experience in community outreach, public relations, or event coordination.

Any prior work with governmental bodies or transportation agencies can also be beneficial.

Check for degrees or coursework in related fields, as well as skills like excellent communication, problem-solving, and relationship-building.

 

What qualities make a good Roadway Community Outreach Specialist?

A good Roadway Community Outreach Specialist is a strong communicator, able to effectively convey information to diverse audiences.

They should be empathetic and understanding, capable of identifying and addressing community concerns.

They should also be proactive, able to anticipate potential issues and take steps to prevent them.

A passion for public service and a commitment to improving community transportation are also valuable qualities.

 

What are the daily duties of a Roadway Community Outreach Specialist?

On a typical day, a Roadway Community Outreach Specialist may plan and coordinate outreach events, meet with community members to discuss transportation issues, and report feedback to relevant parties.

They may also prepare and present reports, maintain outreach program records, and develop and implement strategies to improve community relations.

Their duties may also involve collaborating with other agencies or departments, and keeping abreast of changes in transportation policies and procedures.

 

Conclusion

So, there you have it.

Today, we’ve unveiled the true essence of being a Roadway Community Outreach Specialist.

And guess what?

It’s not just about improving roadways.

It’s about creating a safer, better-connected community, one project at a time.

With our handy Roadway Community Outreach Specialist job description template and real-world examples, you’re all set to accelerate your career journey.

But why stop there?

Go the extra mile with our job description generator. It’s your roadmap to creating precise job listings or tailoring your resume to the tee.

Remember:

Every project contributes to the bigger picture.

Let’s build that community. Together.

How to Become a Roadway Community Outreach Specialist (Complete Guide)

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