Sales Operations Coordinator Job Description [Updated for 2025]

In the dynamic world of sales, the role of a Sales Operations Coordinator is more essential than ever.

As the business landscape evolves, the demand for skilled individuals who can streamline, optimize, and oversee our sales operations continues to rise.

But what exactly does a Sales Operations Coordinator do?

Whether you are:

• A job seeker wanting to understand the core of this position,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of sales operations coordination,

You’ve come to the right place.

Today, we present a customizable Sales Operations Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive in.

Sales Operations Coordinator Duties and Responsibilities

Sales Operations Coordinators play a crucial role in supporting and enhancing the sales efforts of a business.

They work closely with the sales team, analyze sales data and trends, and optimize sales processes for improved efficiency and productivity.

The key duties and responsibilities of a Sales Operations Coordinator include:

• Supporting the sales team with day-to-day operations and administrative tasks
• Managing and maintaining sales data in CRM systems
• Analyzing sales data and creating reports to help understand performance metrics
• Assisting in the development and implementation of sales strategies and objectives
• Coordinating sales forecasting, planning, and budgeting processes
• Providing training and guidance to the sales team on processes and tools
• Working closely with other departments such as marketing and finance to ensure alignment with sales objectives
• Identifying opportunities for process optimization, process redesign, or development of new process/policies
• Managing sales order processing and ensuring timely delivery of products and services
• Maintaining a deep understanding of products and services to assist the sales team in their efforts

 

Sales Operations Coordinator Job Description Template

Job Brief

We are seeking a detail-oriented and organized Sales Operations Coordinator to assist in driving our sales force productivity and client success.

Key responsibilities include managing and optimizing sales process, monitoring sales data, and maintaining CRM system.

Our ideal candidate is a reliable professional with broad knowledge of sales and customer service best practices.

Ultimately, the role of the Sales Operations Coordinator is to ensure smooth sales procedures and help our team hit its sales targets.

 

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies

 

Qualifications

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus
• Good computer skills (MS Office)
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills
• A team player with high level of dedication
• BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Sales Operations Coordinator
• Work Environment: Office setting with occasional travel for sales meetings or client visits.
• Reporting Structure: Reports to the Sales Operations Manager or Director of Sales.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Sales Operations Coordinator Do?

Sales Operations Coordinators are critical members of a company’s sales team.

They typically work in a variety of industries, providing operational support to ensure the sales department runs smoothly.

Their primary responsibilities include processing sales orders, coordinating with other departments to ensure product availability, and tracking sales data to identify areas of improvement.

They may also assist in developing sales strategies and setting sales targets.

Sales Operations Coordinators often serve as the point of contact for sales representatives, helping to resolve issues related to sales operations and customer service.

Additionally, they may assist in generating sales forecasts and reports, maintaining sales databases, and providing administrative support to the sales team.

They also work closely with other departments such as Marketing and Finance to ensure alignment between sales objectives and company goals.

They often participate in sales meetings, providing updates and valuable insights based on the data they manage.

 

Sales Operations Coordinator Qualifications and Skills

A Sales Operations Coordinator should have the skills and qualifications that align with the role’s demands, including:

• Strong organizational skills to manage and prioritize multiple projects simultaneously, ensuring all sales operations are running smoothly.
• Exceptional communication skills to interact with various departments, addressing their needs and resolving any issues they may have.
• Ability to analyze data and generate comprehensive reports on sales metrics, providing insights to the sales team that can improve overall sales performance.
• Excellent problem-solving skills to identify and address challenges that may hamper the efficiency of the sales operations.
• Proficiency in using Customer Relationship Management (CRM) software to keep track of client information and sales progress.
• Highly collaborative and team-oriented, with the capacity to work cross-functionally with various departments such as marketing and customer service.
• Strong customer service skills to assist in client retention and satisfaction, playing a key role in ensuring repeat business.
• Understanding of sales process flow and a knack for improving and streamlining these processes to maximize efficiency and productivity.

 

Sales Operations Coordinator Experience Requirements

To become a Sales Operations Coordinator, candidates typically require 2-3 years of experience in a sales, sales support, or related role.

This role is often a stepping stone from entry-level sales roles or sales support roles, so a familiarity with the sales process and customer relationship management is important.

Entry-level candidates may have gained experience through internships or part-time roles in sales, customer service, or administration.

These professionals can also gain on-the-job experience in roles such as Sales Representative, Customer Service Associate, or Administrative Assistant.

Candidates with more than 3 years of experience often develop their skills in data analysis, sales strategy implementation, and sales forecasting.

They may also have experience using sales technology platforms like Salesforce, and have excellent communication and organizational skills.

Those with more than 5 years of experience may have some leadership experience in their background and may be ready for a managerial or team-lead position.

They may have also gained knowledge in areas like sales training, and could potentially transition into a Sales Trainer or Sales Manager role.

Ultimately, the Sales Operations Coordinator role requires a mix of sales, administrative, and analytical skills, and the experience requirements will reflect this blend.

 

Sales Operations Coordinator Education and Training Requirements

Sales Operations Coordinators usually possess a bachelor’s degree in business administration, sales, marketing, or a related field.

They need to have a strong foundation in sales principles, and an understanding of business operations.

Familiarity with customer relationship management (CRM) systems and data analysis is also crucial for this role.

Certain positions, particularly those in larger corporations or in specialized industries, may require a master’s degree in business administration (MBA) with a focus on sales or marketing.

Sales Operations Coordinators may also benefit from professional certifications in sales management, operations management, or CRM software.

Possessing a master’s degree and/or certification not only enhances job prospects but also indicates a candidate’s commitment to continuous learning and potential for leadership.

Practical experience in sales or operations, gained through internships or entry-level positions, is also highly valued in this role.

 

Sales Operations Coordinator Salary Expectations

The average salary for a Sales Operations Coordinator is $54,517 (USD) per year.

However, the actual earnings may differ based on factors like experience, skills, location, and the size and industry of the employing company.

 

Sales Operations Coordinator Job Description FAQs

What skills does a Sales Operations Coordinator need?

A Sales Operations Coordinator should have excellent organizational skills to manage multiple tasks and prioritize them effectively.

They should be proficient with sales software and have strong analytical abilities to interpret sales metrics and prepare reports.

Good communication and interpersonal skills are required for liaising with the sales team and other departments.

 

Do Sales Operations Coordinators need a degree?

A degree in Business Administration, Marketing, or a related field is often required for a Sales Operations Coordinator role.

However, some companies may accept equivalent experience in sales or sales operations.

In addition, knowledge of sales software and CRM tools is beneficial.

 

What should you look for in a Sales Operations Coordinator resume?

A Sales Operations Coordinator’s resume should highlight their experience in sales or sales operations.

Look for experience with CRM tools and sales software, as well as any experience in data analysis or report preparation.

Proven ability to work in a team, strong organizational skills, and good communication abilities are also key traits to look for.

 

What qualities make a good Sales Operations Coordinator?

A good Sales Operations Coordinator is detail-oriented, ensuring accurate and timely delivery of sales reports and forecasts.

They should have a solid understanding of sales processes and be able to work well with a team, facilitating smooth operations within the sales department.

An ability to think analytically and make data-driven decisions is also essential.

 

Is it difficult to hire a Sales Operations Coordinator?

The challenge in hiring a Sales Operations Coordinator largely depends on the specific skills and experience you are looking for.

It can be a competitive market, so offering a competitive salary, clear career progression opportunities, and a positive work environment can help attract the best candidates.

 

Conclusion

And there we have it.

Today, we’ve uncovered the intricate elements of being a Sales Operations Coordinator.

Guess what?

It’s not just about making sales.

It’s about sculpting the commercial landscape, one transaction at a time.

With our go-to Sales Operations Coordinator job description template and real-world examples, you’re ready to take the plunge.

But why stop there?

Immerse yourself further with our job description generator. It’s your launchpad to create laser-focused job listings or perfecting your resume to the hilt.

Remember:

Every transaction contributes to the larger business narrative.

Let’s shape that future. Together.

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