Sales Operations Project Manager Job Description [Updated for 2025]

In the competitive world of sales, the importance of a Sales Operations Project Manager cannot be overstated.
As business landscapes evolve, so does the demand for strategic leaders who can streamline, optimize, and safeguard our sales operations.
But what does a Sales Operations Project Manager truly encompass?
Whether you are:
- A job aspirant trying to grasp the core of this position,
- A hiring manager drafting the perfect candidate profile,
- Or simply interested in the dynamics of sales operations management,
You’ve come to the right place.
Today, we introduce a versatile Sales Operations Project Manager job description template, designed for effortless posting on job boards or career websites.
Let’s dive right in.
Sales Operations Project Manager Duties and Responsibilities
Sales Operations Project Managers focus on driving sales growth by optimizing sales strategies, overseeing the implementation of sales projects, and managing sales resources.
They liaise between sales, marketing, and other departments to ensure that the sales team has the tools and resources needed to achieve their targets.
They have the following duties and responsibilities:
- Develop and implement sales projects that align with the company’s strategic objectives
- Monitor and report on sales metrics and propose improvements
- Prepare monthly, quarterly, and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Liaise with the marketing and product development departments to ensure brand consistency and increase sales
- Ensure sales, finance, and legal policies and procedures are met
- Build an open-communication environment for your team
- Train sales team on operational procedures and best practices
- Coordinate with the IT department to optimize sales technology and CRM
- Manage, organize and update relevant sales data in the company database
- Lead and evaluate salespeople performance
Sales Operations Project Manager Job Description Template
Job Brief
We are seeking a highly organized and efficient Sales Operations Project Manager to oversee our sales projects.
This role involves managing resources, scheduling, financial reporting, and adhering to quality control and safety standards.
The ideal candidate should have a strong background in sales, excellent leadership abilities, and outstanding project management skills.
The main objective of the Sales Operations Project Manager is to ensure the smooth running of all sales projects from inception to completion.
Responsibilities
- Develop and implement project plans, risk assessments and contingency plans
- Design and maintain technical and project documentation
- Identify and manage project dependencies
- Track project milestones and deliverables
- Coordinate cross-functional teams
- Report on project progress, offer viable solutions and opportunities as they arise
- Manage budgets and forecasting, purchase orders, and contracts
- Implement and manage change when necessary to meet project outputs
- Evaluate and assess the results of the project
Qualifications
- Proven experience as a Sales Operations Project Manager
- Experience in sales, project management, or related field
- Strong decision-making and leadership abilities
- Excellent organizational and problem-solving skills
- Ability to manage multiple tasks and projects simultaneously
- Strong communication and interpersonal skills
- BSc/BA in business administration, sales or relevant field; PMP or equivalent certification will be an advantage
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Sales Operations Project Manager
- Work Environment: This position is office-based, but may require travel to meet with sales teams, attend industry events, or visit client locations.
- Reporting Structure: This role reports to the Director of Sales or Sales Operations Manager.
- Salary: The salary for this role is based on candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $85,000 minimum to $120,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Sales Operations Project Manager Do?
Sales Operations Project Managers play a crucial role in streamlining sales operations and procedures.
They work primarily in businesses across a variety of sectors, where they help optimize sales processes and strategies.
Their primary duties involve managing and overseeing sales operation projects, coordinating with the sales team, and ensuring projects are on track to meet deadlines.
This involves a lot of planning and scheduling, as well as monitoring project progress and addressing any issues or obstacles that arise.
They are also responsible for developing and implementing sales strategies and setting sales targets.
This requires an in-depth understanding of market trends, sales analytics, and customer behavior.
Sales Operations Project Managers play a pivotal role in the development and maintenance of a sales database, ensuring data accuracy and accessibility for the team.
They also analyze data and generate reports to help the sales team make informed decisions.
Furthermore, they work closely with other departments, including marketing and customer service, to improve overall customer satisfaction and drive sales growth.
They might also conduct sales training programs to enhance the skills and efficiency of the sales team.
In summary, Sales Operations Project Managers act as a bridge between the sales team and other business units, ensuring efficient and effective sales operations.
They play an integral role in driving sales growth and achieving business objectives.
Sales Operations Project Manager Qualifications and Skills
Sales Operations Project Managers need a blend of strategic thinking, analytical competency, and effective team management skills to execute sales strategies and improve sales performance.
Such skills and qualifications may include:
- Strong knowledge and understanding of sales processes and strategies to create and implement effective sales operation plans.
- Exceptional problem-solving skills for identifying issues in sales operations and providing appropriate solutions.
- Outstanding project management abilities to manage multiple projects concurrently, ensuring each one meets its objectives on time and within budget.
- Excellent communication skills for coordinating and liaising with various departments and stakeholders, as well as for effectively conveying sales strategies and objectives to the sales team.
- Highly developed interpersonal skills to manage and lead a team, fostering collaboration and promoting a high-performance culture.
- Strong analytical skills to evaluate sales metrics and use this data to formulate strategies for improvement.
- Proficiency in using sales management software and CRM systems for managing sales processes and analyzing sales data.
- Ability to adapt and respond to changing sales trends and market conditions, demonstrating resilience and flexibility.
Sales Operations Project Manager Experience Requirements
Sales Operations Project Managers typically have a Bachelor’s degree in Business Administration, Marketing, or a related field.
While formal education is important, real-world experience often holds more weight in this field.
Entry-level candidates usually have 1 to 2 years of experience in a sales or operations role.
This experience often comes from internships, part-time roles, or entry-level jobs in a sales or operations department.
Those with 3 to 5 years of experience generally have a solid understanding of sales and operations processes.
They may have started their careers as Sales Representatives or Operations Coordinators and gradually taken on more complex projects and responsibilities.
Candidates with more than 5 years of experience typically have a deep understanding of project management, sales strategies, operational efficiencies, and team leadership.
They may have held roles such as Senior Sales Operations Analyst or Sales Operations Supervisor.
In addition to these roles, a Sales Operations Project Manager may also have experience with specific tools and software used in sales and operations, such as CRM systems or project management tools.
They may also have pursued further certifications in project management or sales operations to enhance their skills and expertise.
Sales Operations Project Manager Education and Training Requirements
Sales Operations Project Managers typically require a bachelor’s degree in business administration, marketing, finance, or a related field.
They should have a strong foundation in sales principles, business operations, and strategic planning.
Often, companies prefer candidates with a master’s degree in business administration (MBA) or a similar advanced degree.
This indicates a deeper understanding of business management and operations, which is crucial for managing large-scale sales projects.
Additionally, Sales Operations Project Managers should be familiar with various project management and sales software, such as Salesforce, Zoho CRM or Microsoft Dynamics 365.
Some positions may require certification in project management methodologies like Agile, Scrum or Lean.
Moreover, several years of experience in sales or sales operations is often a prerequisite for this role, as it provides the practical experience necessary to understand the dynamics of the sales process and team management.
Continuing education and professional development are also key in this field as the sales landscape and technologies continue to evolve.
Sales Operations Project Manager Salary Expectations
A Sales Operations Project Manager earns an average salary of $87,558 (USD) per year.
This figure can fluctuate based on factors such as years of experience, specific skills, the size and industry of the company, and the cost of living in the geographical location.
Sales Operations Project Manager Job Description FAQs
What skills are necessary for a Sales Operations Project Manager?
Sales Operations Project Managers should have strong leadership, organizational, and problem-solving skills.
They must be proficient in project management methodologies and tools, and have a strong understanding of sales processes.
They should be able to work under pressure, manage multiple projects simultaneously, and have excellent communication skills to effectively liaise with different departments.
Do Sales Operations Project Managers need a degree?
While not always necessary, many employers prefer Sales Operations Project Managers to have a degree in business, sales, marketing, or a related field.
Experience in sales, project management, or operations management can often be an adequate substitute.
However, advanced roles may require a Master’s degree or relevant certifications like PMP (Project Management Professional).
What should you look for in a Sales Operations Project Manager resume?
A good Sales Operations Project Manager resume should demonstrate experience in sales and project management.
Look for their ability to lead teams, manage budgets, and oversee sales processes.
It’s also beneficial if they have experience with sales CRM platforms, data analysis, and forecasting.
Certifications in project management and a proven record of successful sales operations projects are also desirable.
What qualities make a good Sales Operations Project Manager?
A good Sales Operations Project Manager is a strategic thinker, detail-oriented, and has excellent leadership skills.
They can balance multiple tasks, meet deadlines, and are excellent problem solvers.
They understand sales processes and can identify opportunities for improvement.
Good Sales Operations Project Managers also have strong communication skills, both written and verbal, and can effectively collaborate with different teams.
Is it difficult to hire Sales Operations Project Managers?
Hiring a Sales Operations Project Manager can be challenging due to the unique combination of skills required for the role.
It requires a balance of sales expertise, project management skills, and an understanding of organizational operations.
Therefore, finding the right fit may require time and careful evaluation of candidates’ skills and experience.
However, a well-structured hiring process can help attract and identify suitable candidates.
Conclusion
And there you have it.
Today, we’ve lifted the veil on what it really means to be a Sales Operations Project Manager.
Surprise surprise?
It’s not just about meeting sales quotas.
It’s about orchestrating the rhythm of the sales machinery, one project at a time.
With our comprehensive Sales Operations Project Manager job description template and real-world examples, you’re ready to make your move.
But why limit yourself?
Dig deeper with our job description generator. It’s your ultimate tool to creating laser-focused job listings or fine-tuning your resume to perfection.
Remember:
Every project is a piece of the grand sales puzzle.
Let’s piece that puzzle together. As a team.
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