Salesforce QA Engineer Job Description [Updated for 2025]

In the dynamic world of cloud computing, the role of Salesforce QA Engineers has become increasingly crucial.
As technology continues to evolve, the demand for skilled professionals who can effectively test, develop, and protect our Salesforce applications grows exponentially.
But let’s delve deeper: What’s truly expected from a Salesforce QA engineer?
Whether you are:
- A job seeker aiming to understand the core responsibilities of this role,
- A hiring manager outlining the perfect candidate,
- Or simply fascinated by the process of Salesforce quality assurance,
You’re at the right destination.
Today, we present a customizable Salesforce QA Engineer job description template, crafted for effortless posting on job boards or career sites.
Let’s dive straight into it.
Salesforce QA Engineer Duties and Responsibilities
Salesforce QA Engineers are responsible for testing and ensuring the quality of Salesforce software applications.
They work closely with other members of the development team to identify and fix software defects and ensure that the final product functions as expected.
The duties and responsibilities of a Salesforce QA Engineer include:
- Designing, developing, and executing test plans for Salesforce applications
- Identifying, recording, and tracking software defects in a bug tracking system
- Working closely with developers to ensure defects are handled in a timely and efficient manner
- Performing regression testing to ensure that changes to the software do not impact functionality
- Creating and maintaining automated tests to streamline the testing process
- Assessing and evaluating new Salesforce features and updates
- Collaborating with project managers and other stakeholders to ensure that all aspects of the system have been tested and are working perfectly
- Writing clear and comprehensive test cases and test scripts
- Reviewing user interfaces for consistency and functionality
- Staying up-to-date with new testing tools and test strategies in order to improve the overall quality of software
Salesforce QA Engineer Job Description Template
Job Brief
We are looking for a detail-oriented Salesforce QA Engineer to join our team.
The Salesforce QA Engineer will be responsible for designing and implementing testing strategies, as well as ensuring that our Salesforce applications function seamlessly.
Salesforce QA Engineer responsibilities include conducting thorough quality assurance testing, diagnosing issues, tracking defects and providing detailed reports.
Our ideal candidate is highly familiar with the Salesforce platform, has a strong understanding of software development life cycle (SDLC), and is adept at both manual and automated testing.
Ultimately, the role of the Salesforce QA Engineer is to ensure that our software products meet the highest standards of reliability, security, and performance.
Responsibilities
- Develop and execute test plans to ensure that all objectives are met.
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the Salesforce service or product.
- Identify and remedy defects within the production process.
- Collaborate with the development team to ensure consistent project execution.
- Create and maintain documentation of test results.
- Identify, isolate, and track bugs throughout testing.
- Identify any potential problems that users might encounter.
- Perform manual and automated testing.
- Research and analyze product features being tested.
- Perform all tasks in compliance with industry best practices.
- Ensure the Salesforce platform remains high-performing and bug-free.
Qualifications
- Proven work experience as a Salesforce QA engineer or similar role.
- Experience with Salesforce CRM platforms.
- Proficient understanding of software QA methodologies, tools, and processes.
- Knowledge of SQL and scripting.
- Experience working in an Agile/Scrum development process.
- Experience with performance and/or security testing is a plus.
- BSc degree in Computer Science, Engineering or a related subject.
- Salesforce Certified is a plus.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Salesforce QA Engineer
- Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
- Reporting Structure: Reports to the QA Manager or Lead QA Engineer.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $80,000 minimum to $135,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Salesforce QA Engineer Do?
Salesforce QA Engineers typically work for businesses across a variety of industries, providing quality assurance for Salesforce applications and systems.
They work closely with developers, project managers, and other stakeholders to ensure Salesforce implementations meet business requirements and goals.
Their primary responsibility is to create, implement and maintain test plans to guarantee the smooth performance of Salesforce applications and systems.
They are also expected to design and execute test scripts and scenarios to identify potential issues.
Salesforce QA Engineers often perform manual testing to detect any bugs or system failures.
They use debugging processes to correct issues and document testing phases to track quality assurance metrics such as defect densities and open defect counts.
They also play a critical role in the software development life cycle, participating in design reviews and providing input on requirements, product design, and potential problems.
In addition to these tasks, Salesforce QA Engineers are responsible for staying up to date with new technologies and programming languages relevant to Salesforce.
Their role may also involve training and mentoring less experienced team members or interacting with clients to understand their needs and preferences.
Their ultimate goal is to ensure that Salesforce systems are reliable, efficient, and meet both business and customer needs by adhering to quality standards and methodologies.
Salesforce QA Engineer Qualifications and Skills
A proficient Salesforce QA Engineer should possess the following skills and qualifications to perform their role effectively:
- Knowledge and experience in Salesforce platform to design, execute, and maintain test plans and scripts.
- Strong analytical and problem-solving skills to identify and rectify issues in Salesforce applications and systems.
- Proficiency in software testing methodologies, tools, and processes to ensure the quality of Salesforce solutions.
- Understanding of Agile/Scrum development principles to work effectively within a fast-paced, dynamic team environment.
- Excellent communication skills to collaborate with developers, business analysts, and other stakeholders, and to document and report on testing activities.
- Experience with automation testing tools like Selenium to enhance testing efficiency and effectiveness.
- Attention to detail and organization skills to manage multiple tasks and projects simultaneously.
- Knowledge of Salesforce’s functional areas such as Sales Cloud, Service Cloud, and Marketing Cloud for comprehensive testing.
- Ability to learn new Salesforce features and functionalities quickly to keep up with the evolving platform.
- Understanding of data management to create and maintain test data in Salesforce.
Salesforce QA Engineer Experience Requirements
A Salesforce QA Engineer typically requires a bachelor’s degree in Computer Science, Information Technology, or a related field.
Entry-level candidates may have 1 to 2 years of experience in software quality assurance testing, with some exposure to the Salesforce platform.
This experience is often gained through an internship, co-op, or entry-level position in a relevant field.
Candidates with 2 to 3 years of experience are expected to be familiar with Salesforce functionalities and have significant experience in Salesforce testing.
They should also be able to work with Salesforce development tools and have a basic understanding of Apex and Visualforce.
Those with more than 3 years of experience often develop their technical skills and knowledge in Salesforce by working on complex projects.
They may also have Salesforce certifications such as Certified Administrator or Certified Platform Developer which demonstrate their expertise.
Candidates with more than 5 years of experience are usually considered experts in Salesforce testing and may have some leadership experience.
They may be ready for a managerial or team-lead position and are expected to mentor junior engineers and guide them through the QA process.
Regardless of years of experience, a Salesforce QA engineer should possess a strong understanding of software testing methodologies, experience with test automation tools, and a sound knowledge of Salesforce’s features and functionalities.
Salesforce QA Engineer Education and Training Requirements
Salesforce QA Engineers typically have a bachelor’s degree in Computer Science, Information Technology, Engineering or a related field.
In addition to their degree, it’s important for these professionals to have a strong understanding of the Salesforce platform.
They should also possess knowledge of QA methodologies, tools, and processes.
Experience in writing clear, concise and comprehensive test plans and cases is a prerequisite.
Knowledge in SQL and scripting is also beneficial.
Familiarity with Agile or Scrum development methodologies is usually preferred.
Certification in Salesforce Administration (ADM201) is highly desirable, and some employers may require it.
Other relevant certifications include Certified Salesforce Platform Developer and Certified Salesforce Advanced Administrator.
Some roles, particularly senior ones, may require a master’s degree in a related discipline or significant work experience.
Continued learning and staying updated with the latest trends and updates in Salesforce and QA practices is key for a successful career in this role.
Salesforce QA Engineer Salary Expectations
A Salesforce QA Engineer can expect to earn an average salary of $87,651 (USD) per year.
However, this figure can vary significantly based on factors such as the individual’s level of experience, specific skills, and geographical location.
Additional benefits may include bonuses, profit sharing, or commissions depending on the company’s compensation structure.
Salesforce QA Engineer Job Description FAQs
What skills does a Salesforce QA Engineer need?
A Salesforce QA Engineer needs to have a deep understanding of Salesforce platform and its various applications.
They should be skilled in developing test plans, test cases, and testing scripts.
Familiarity with automation tools and programming languages such as Java and Python are beneficial.
They should also possess good analytical skills to troubleshoot issues and strong communication skills to collaborate with development teams and stakeholders.
Do Salesforce QA Engineers need any specific certification?
While a certification is not always required, having a Salesforce Certified Administrator or Salesforce Certified Platform Developer certification can be advantageous.
These certifications validate the skills and knowledge of the Salesforce platform and are recognized in the industry.
Some companies may also prefer candidates with a Certified Software Tester (CST) or Certified Software Quality Analyst (CSQA) certification.
What should you look for in a Salesforce QA Engineer resume?
A Salesforce QA Engineer resume should showcase experience in Salesforce platform, including developing and executing test cases, identifying bugs, and documenting test results.
Proficiency in Salesforce automation tools and programming languages is a plus.
Also, look for any certifications, such as Salesforce Certified Administrator or Platform Developer.
Finally, soft skills like problem-solving, communication, and teamwork should also be highlighted.
What qualities make a good Salesforce QA Engineer?
A good Salesforce QA Engineer is detail-oriented and analytical, able to identify and troubleshoot issues efficiently.
They have a thorough understanding of Salesforce and are adept at creating and implementing test cases.
Excellent communication skills are vital, as they often need to collaborate with development teams and stakeholders.
They should also be adaptable, able to keep up with the fast-paced changes in technology and Salesforce updates.
Is it difficult to hire Salesforce QA Engineers?
Hiring Salesforce QA Engineers can be challenging due to the specialized skills required and the high demand for these professionals.
It’s important to offer competitive salaries, professional development opportunities, and a positive work environment to attract and retain the best talent.
Conclusion
So there you have it.
Today, we’ve given you a sneak peek into the exciting world of a Salesforce QA engineer.
And guess what?
It’s not just about finding bugs.
It’s about ensuring the quality and reliability of Salesforce applications, one test case at a time.
With our handy Salesforce QA engineer job description template and real-world examples, you’re ready to take the leap.
But why end here?
Go further with our job description generator. It’s your crucial next step towards crafting laser-precise job listings or polishing your resume to shine.
Remember:
Every test case is a part of the bigger picture, ensuring seamless user experiences.
Let’s create that future. Together.
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