Salesforce Solutions Engineer Job Description [Updated for 2025]

In the age of cloud computing, the role of Salesforce Solutions Engineers has become increasingly crucial.

As technology evolves, the demand for skilled professionals who can develop, manage and optimize Salesforce solutions grows.

But let’s delve deeper: What exactly is expected from a Salesforce Solutions Engineer?

Whether you are:

• A job seeker trying to understand the core of this position,
• A hiring manager aiming to define the perfect candidate,
• Or simply curious about the intricacies of Salesforce solutions engineering,

You’ve come to the right place.

Today, we present a customizable Salesforce Solutions Engineer job description template, crafted for effortless posting on job boards or career sites.

Let’s dive right in.

Salesforce Solutions Engineer Duties and Responsibilities

Salesforce Solutions Engineers use their expert knowledge of the Salesforce platform to design, implement, and maintain solutions that meet the needs of clients.

They are primarily responsible for assisting businesses in leveraging the capabilities of the Salesforce platform, with daily duties and responsibilities including:

• Identifying and understanding client requirements and translating these into Salesforce solutions
• Designing, building, and implementing comprehensive Salesforce solutions
• Performing detailed analysis of business and technical requirements and designing the architecture for solutions
• Creating, managing, and executing project work plans
• Developing CRM workflows and custom solutions for specific business needs
• Providing technical support and troubleshooting for Salesforce system issues
• Ensuring data accuracy and consistent data maintenance across multiple subsystems
• Recommending system changes and enhancements to improve business processes
• Conducting trainings and workshops for users to improve their Salesforce skills
• Staying up to date with the latest Salesforce updates and features

 

Salesforce Solutions Engineer Job Description Template

Job Brief

We are seeking an experienced Salesforce Solutions Engineer to join our team.

This role involves designing, implementing, and maintaining Salesforce solutions for our business needs.

The Salesforce Solutions Engineer’s responsibilities include analyzing company processes, developing CRM workflows, and adapting applications for business needs.

You should have a strong understanding of Salesforce CRM platforms, application development skills, and the ability to solve complex software problems.

Ultimately, the role of the Salesforce Solutions Engineer is to create and implement effective Salesforce solutions that meet business requirements and increase efficiency.

 

Responsibilities

• Analyzing company processes, developing CRM workflows, and adapting applications for business needs.
• Designing, coding, and implementing Salesforce applications.
• Testing the stability and functionality of the application.
• Troubleshooting and fixing bugs.
• Writing documents and providing technical training for Salesforce staff.
• Maintaining the security and integrity of the application software.
• Providing innovative solutions to complex business problems.
• Developing reports, dashboards, and processes to continuously monitor data quality and integrity.
• Integrating Salesforce with other applications and platforms.

 

Qualifications

• Proven experience as a Salesforce Solutions Engineer or similar role.
• Experience in developing Salesforce applications.
• Excellent understanding of Salesforce CRM platforms.
• Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
• Experience with Salesforce API and experience with Salesforce customizations, configurations, and integrations.
• Advanced knowledge of Salesforce CRM platforms.
• Proficient in MS Office Suite and Salesforce.com AppExchange.
• Ability to problem-solve high-level software and application issues.
• BSc degree in Computer Science, Software Engineering or relevant field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Salesforce Solutions Engineer
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
• Reporting Structure: Reports to the Salesforce Solutions Manager or IT Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $100,000 minimum to $165,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Salesforce Solutions Engineer Do?

Salesforce Solutions Engineers are professionals that specialize in implementing and maintaining Salesforce systems for businesses.

They often work as part of a company’s information technology department or for IT consulting firms.

Their primary responsibility is to design, develop, and implement Salesforce solutions based on a company’s specific business needs.

They work closely with business stakeholders to understand their requirements, and then use Salesforce’s suite of tools to build customized solutions.

Salesforce Solutions Engineers need to have a deep understanding of Salesforce’s capabilities and how they can be utilized to improve business processes.

They are responsible for conducting system testing and validation, troubleshooting any technical issues, and providing ongoing maintenance and support.

Moreover, these engineers also provide training to end-users to ensure they can effectively use the Salesforce system.

This often includes creating user guides and other documentation.

In addition, Salesforce Solutions Engineers are also tasked with staying up-to-date on the latest Salesforce features and updates, and incorporating these into the company’s existing Salesforce framework where appropriate.

They also often work with other IT professionals, such as system administrators and software developers, to integrate Salesforce with other existing systems within the company.

 

Salesforce Solutions Engineer Qualifications and Skills

A proficient Salesforce Solutions Engineer should possess a range of technical skills, soft skills, and industry knowledge to design, implement, and maintain Salesforce systems.

These include:

• Experience with Salesforce software, with a deep understanding of its features, capacities, and limitations to help the business get the most from the platform.
• Strong analytical and problem-solving skills to identify business requirements and translate them into technical specifications for Salesforce solutions.
• Exceptional communication skills to liaise between the technical team and non-technical stakeholders, explaining complex concepts in an understandable way.
• Ability to design, code, test, and implement custom Salesforce applications using Apex, Visualforce, and other Salesforce technologies.
• Knowledge of integrations and ability to connect Salesforce with other systems, ensuring seamless data flow and reducing manual work.
• Project management skills to ensure Salesforce projects are completed on time and within budget, meeting business requirements and expectations.
• A commitment to continuous professional development, keeping up-to-date with the latest Salesforce features and updates.
• Excellent team collaboration skills to work effectively with diverse teams including developers, administrators, and business analysts.
• Certifications from Salesforce, such as Certified Salesforce Developer or Certified Salesforce Administrator, are highly desirable.

 

Salesforce Solutions Engineer Experience Requirements

Entry-level Salesforce Solutions Engineers typically need 1-2 years of experience, often gained through internships or part-time roles in Salesforce Development or related IT fields.

This experience can be augmented by a Salesforce Certified Administrator or Certified Platform Developer certification.

Candidates with 3-5 years of experience are often expected to have a more thorough understanding of Salesforce administration, customization, and development.

They should have a proven track record of solving complex business problems with Salesforce solutions and have advanced certifications, such as Salesforce Certified Service Cloud Consultant or Certified Sales Cloud Consultant.

Professionals with over 5 years of experience are often considered senior Salesforce Solutions Engineers.

They are expected to demonstrate advanced technical skills, strategic thinking, and leadership abilities.

These professionals may have experience in leading projects, managing teams, and implementing large-scale Salesforce solutions.

Advanced certifications, like Salesforce Certified Technical Architect, can be beneficial for these roles.

 

Salesforce Solutions Engineer Education and Training Requirements

Salesforce Solutions Engineers typically have a bachelor’s degree in Computer Science, Information Systems, or a related field.

They also need extensive familiarity with Salesforce, including its various products and software services.

Strong background in programming and knowledge of languages such as Apex, Visualforce, and Lightning Component Framework is beneficial.

Specialized training or certification in Salesforce is often required.

Salesforce offers a number of certifications such as Certified Administrator, Certified Developer, and Certified Technical Architect, which demonstrate a professional’s competence in specific areas of Salesforce.

In addition to technical skills, a Salesforce Solutions Engineer should have strong business acumen, as the role often involves understanding client needs and translating them into Salesforce solutions.

Some roles may require a master’s degree in a specific IT or software engineering discipline, especially for senior or leadership positions.

Continuous learning and staying updated with the latest Salesforce releases and products is crucial in this fast-evolving field.

Therefore, many professionals choose to pursue additional certifications or training programs throughout their career to enhance their expertise and stay competitive in the market.

 

Salesforce Solutions Engineer Salary Expectations

A Salesforce Solutions Engineer can expect to earn an average salary of $112,445 (USD) per year.

However, this salary may fluctuate based on factors such as experience, certifications, geographical location, and the specific company of employment.

 

Salesforce Solutions Engineer Job Description FAQs

What skills does a Salesforce Solutions Engineer need?

Salesforce Solutions Engineers should have a strong understanding of Salesforce’s features and capabilities, as well as the ability to design and implement Salesforce solutions that meet business requirements.

They should possess excellent problem-solving skills, and the ability to collaborate with cross-functional teams.

Good communication skills are also vital as they often have to explain complex systems to non-technical team members.

 

What qualifications does a Salesforce Solutions Engineer need?

A bachelor’s degree in Computer Science, Engineering or a related field is usually required.

Additionally, Salesforce Solutions Engineers should have a Salesforce certification, such as the Certified Salesforce Developer or the Certified Salesforce Administrator credentials.

They should also have experience with Salesforce implementation and integration, as well as a strong knowledge of CRM systems and practices.

 

What should you look for in a Salesforce Solutions Engineer resume?

Look for a strong background in Salesforce implementation, with demonstrated knowledge of Salesforce architecture and API.

Certifications from Salesforce are a strong plus.

Experience in project management and customer relationship management is also beneficial.

It’s also good to see experience in various programming languages and databases.

 

What qualities make a good Salesforce Solutions Engineer?

A good Salesforce Solutions Engineer is detail-oriented, analytical, and has strong problem-solving skills.

They should be able to manage multiple tasks simultaneously and prioritize their work effectively.

They should also have excellent communication skills, both for understanding client needs and for explaining complex concepts to non-technical stakeholders.

 

Is it challenging to hire a Salesforce Solutions Engineer?

Given the specialized skill set required for a Salesforce Solutions Engineer, finding a qualified candidate can be challenging.

The role requires a combination of technical expertise, problem-solving skills, and knowledge of the Salesforce platform.

As such, organizations may need to offer competitive salaries and benefits to attract and retain these professionals.

 

Conclusion

And there you have it.

Today, we’ve uncovered what it truly takes to be a Salesforce Solutions Engineer.

Surprised?

It’s not only about managing Salesforce systems.

It’s about orchestrating sales success, one solution at a time.

With our hands-on Salesforce Solutions Engineer job description template and real-world examples, you’re fully equipped to make the next move.

But why settle for just that?

Delve further with our job description generator. It’s your stepping stone to finely calibrated job listings or perfecting your resume to a tee.

Remember:

Every Salesforce solution is a step towards sales excellence.

Let’s create that success. Together.

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