Salon Coordinator Job Description [Updated for 2025]

In the fast-paced world of beauty and grooming, the role of Salon Coordinator is a crucial one.

As styles evolve and trends shift, the demand for proficient, organized individuals who can orchestrate the smooth functioning of a salon intensifies.

But let’s delve into the specifics: What’s truly expected from a Salon Coordinator?

Whether you are:

• A job seeker trying to decode the essence of this role,
• A hiring manager drafting the ideal candidate profile,
• Or simply intrigued by the operational aspects of a salon,

You’re in the right place.

Today, we present a customizable Salon Coordinator job description template, designed for easy posting on job boards or career sites.

Let’s delve right into it.

Salon Coordinator Duties and Responsibilities

Salon Coordinators play a vital role in the day-to-day operations of beauty salons, spas, and similar establishments.

They manage administrative tasks, coordinate appointments, and work to ensure excellent customer service and satisfaction.

Their key duties and responsibilities often include:

• Managing and coordinating salon appointments and staff schedules
• Serving as the first point of contact for clients, greeting them upon arrival and ensuring a warm, welcoming environment
• Answering phone calls, responding to emails, and handling client inquiries about services and pricing
• Maintaining cleanliness and orderliness of the salon
• Conducting inventory checks, ordering supplies, and ensuring all salon products are well-stocked
• Handling cash transactions, processing credit card payments, and managing the salon’s petty cash
• Assisting in marketing and promotion efforts, such as updating social media platforms and creating promotional materials
• Resolving customer complaints in a professional and efficient manner
• Assisting in the hiring and training of new salon staff
• Ensuring all salon operations adhere to legal health and safety guidelines

 

Salon Coordinator Job Description Template

Job Brief

We are seeking a highly organized and responsible Salon Coordinator to join our team.

Your role will be to oversee all salon operations, ensuring that the salon is running smoothly and efficiently.

Salon Coordinator responsibilities include greeting clients, booking appointments, maintaining a clean salon environment, and managing inventory.

Our ideal candidate is a skilled multi-tasker with a keen eye for detail and excellent customer service skills.

Ultimately, the role of the Salon Coordinator is to ensure that our clients receive high-quality salon services in a clean, pleasant and efficient environment.

 

Responsibilities

• Answer phone calls and manage salon appointments
• Oversee daily salon operations and ensure the salon is clean and well-organized
• Manage salon inventory and place orders when necessary
• Coordinate staff schedules and manage payroll
• Provide excellent customer service and handle customer complaints or issues
• Manage client databases and ensure all client information is up-to-date
• Assist with promotional and marketing activities
• Comply with health and safety regulations
• Provide administrative support to salon staff

 

Qualifications

• Proven experience as a Salon Coordinator or similar role
• Excellent organizational and multitasking skills
• Strong customer service and problem-solving skills
• Knowledge of salon booking software and POS systems
• Excellent communication and interpersonal skills
• Basic knowledge of beauty treatments and services
• High school diploma; relevant certification in office administration or relevant field is a plus

 

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Employee discount on salon services and products
• Opportunities for career development and training

 

Additional Information

• Job Title: Salon Coordinator
• Work Environment: Busy salon environment. Weekend and evening availability may be required.
• Reporting Structure: Reports to the Salon Manager or Salon Owner.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $24,000 minimum to $36,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Salon Coordinator Do?

A Salon Coordinator is a vital role within the beauty and personal care industry, and they are often the first point of contact for clients in a salon.

They are primarily responsible for managing appointments, handling client inquiries, and ensuring smooth operation of the salon.

This often includes scheduling appointments for clients and ensuring that stylists and beauticians are aware of their schedules.

Salon Coordinators often handle administrative duties such as managing the salon’s finances, inventory management, and ensuring all equipment is in good working order.

They also ensure the salon maintains a high level of cleanliness and hygiene and may also oversee the training of junior staff members.

In addition to these tasks, Salon Coordinators often assist stylists and other salon professionals in providing services to clients when needed.

They need to have a good understanding of the services offered in the salon to answer any queries or concerns from clients.

Their role also involves enhancing the salon’s profitability and ensuring customer satisfaction by delivering excellent customer service.

This includes handling any customer complaints or issues and resolving them in a satisfactory manner.

Salon Coordinators are responsible for creating a welcoming and positive environment for both clients and staff, helping to enhance the overall salon experience.

 

Salon Coordinator Qualifications and Skills

A proficient salon coordinator should possess a range of organizational, communication, and interpersonal skills, including:

• Excellent organizational skills to manage appointments, coordinate staff schedules, and oversee salon operations efficiently.
• Strong customer service skills to interact with clients, handle their queries, and ensure their satisfaction with salon services.
• Excellent communication skills to clearly and effectively interact with both clients and staff, fostering a positive work environment and customer experience.
• Financial management skills to handle transactions, maintain records, and manage the salon’s budget and expenses.
• Conflict resolution skills to effectively handle any disagreements or issues that may arise among staff or with clients.
• Basic knowledge of beauty and hair care products and services to help answer client inquiries and make product recommendations as needed.
• Strong multitasking abilities to handle administrative tasks, coordinate salon operations, and provide customer service simultaneously.

 

Salon Coordinator Experience Requirements

Entry-level Salon Coordinators typically have at least 1 to 2 years of experience in customer service roles, preferably within the beauty industry.

This experience could be obtained through part-time roles or internships at salons or beauty schools.

Candidates with more than 3 years of experience usually have a solid background in salon operations, including booking appointments, maintaining client records, managing inventory, and overseeing salon cleanliness.

This experience is often gained in roles such as Salon Receptionist, Salon Assistant, or Spa Coordinator.

Those with over 5 years of experience are likely to have managerial experience, having overseen a team of salon professionals and handled complex tasks such as staff scheduling, payroll, and marketing efforts.

Candidates at this level are often ready for a Salon Manager or Area Salon Manager role, where they would oversee multiple salon locations.

In addition to these, salon coordinators should also have a sound knowledge about beauty treatments and products.

This could be gained through professional experience or through specific training programs in cosmetology or beauty therapy.

 

Salon Coordinator Education and Training Requirements

Salon Coordinators typically have a high school diploma or equivalent qualification.

Some coordinators may also have an associate degree in business administration, management, or a related field.

While not always required, such education can be valuable in managing the business aspects of a salon.

They should have a good understanding of the beauty and cosmetology industry, and some coordinators may have a background as a stylist or cosmetologist.

Training in customer service is essential as Salon Coordinators interact directly with clients, manage appointments and resolve any issues.

Additionally, they should be trained in administrative tasks including inventory management, staff scheduling, and basic bookkeeping.

Some positions may require Salon Coordinators to have a certain amount of experience in the industry or in a similar role.

While not required, Salon Coordinators may pursue certifications in salon management or customer service to enhance their skills and employability.

It is also beneficial if they participate in ongoing professional development and stay updated with the latest trends in the salon industry.

Knowledge of salon software for appointment scheduling and client management is also typically required.

 

Salon Coordinator Salary Expectations

A Salon Coordinator earns an average of $31,200 (USD) per year.

The actual salary a Salon Coordinator makes may be influenced by factors like years of experience, specific skills, geographical location, and the size of the salon they are working in.

 

Salon Coordinator Job Description FAQs

What skills does a Salon Coordinator need?

A Salon Coordinator needs excellent communication and customer service skills to interact effectively with clients and staff.

They should also have good organizational skills to manage appointments and staff schedules.

Experience in handling cash transactions and basic accounting is also beneficial.

Additionally, problem-solving skills and the ability to work under pressure are crucial due to the fast-paced nature of the industry.

 

Do Salon Coordinators need a degree?

While a degree is not mandatory for a Salon Coordinator, a diploma or certification in business administration, management, or a related field can be beneficial.

Experience in the salon or beauty industry can also be advantageous.

Most importantly, a Salon Coordinator must have a clear understanding of salon operations and customer service principles.

 

What should you look for in a Salon Coordinator resume?

When reviewing a Salon Coordinator resume, look for experience in customer service and salon or spa management.

Other desirable attributes include familiarity with salon software systems, experience in managing staff schedules, and a track record of maintaining high levels of customer satisfaction.

Any additional skills, like marketing or basic accounting, could also be beneficial.

 

What qualities make a good Salon Coordinator?

A good Salon Coordinator is highly organized, efficient, and able to multitask in a fast-paced environment.

They are excellent communicators, both with customers and staff, and are able to resolve conflicts in a calm and professional manner.

A keen eye for detail is also important to ensure smooth operation of the salon.

 

Is it difficult to hire a Salon Coordinator?

The challenge in hiring a Salon Coordinator largely depends on the specific needs of your salon.

If you require someone with a high level of experience in managing a salon, finding the right candidate might take some time.

However, if you’re open to training a candidate with strong organizational and communication skills, the hiring process could be easier.

Offering a competitive salary and benefits can also help attract quality candidates.

 

Conclusion

And there you have it.

Today, we’ve shed light on what it really means to be a salon coordinator.

Surprised?

It’s not just about scheduling appointments.

It’s about orchestrating the symphony of a bustling salon, one appointment at a time.

Armed with our salon coordinator job description template and real-life examples, you’re ready to make your mark.

But why stop there?

Take the plunge with our job description generator. It’s your next step to meticulously crafted listings or refining your resume to flawless precision.

Remember:

Every appointment scheduled, every salon operation managed, is a part of the bigger picture.

Let’s create that picture. Together.

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