Security Service Agent Job Description [Updated for 2025]

In the era of heightened security concerns, the role of Security Service Agents is more crucial than ever.

As global threats evolve, so does the demand for skilled professionals who can protect, respond, and fortify our security infrastructure.

But let’s delve deeper: What’s really expected from a Security Service Agent?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of security service operations,

You’ve landed in the right spot.

Today, we present a customizable Security Service Agent job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right in.

Security Service Agent Duties and Responsibilities

Security Service Agents are tasked with ensuring the safety of a specified area, property or people.

They handle a variety of tasks to maintain security and respond to emergencies.

Their duties and responsibilities include:

• Monitor and control access at building entrances and vehicle gates
• Watch alarm systems or video cameras and operate detecting/emergency equipment
• Conduct regular patrols around the premises to ensure safety and security
• Respond to alarms and investigate disturbances
• Apprehend or evict violators, using force when necessary
• Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
• Coordinate with local law enforcement and emergency response teams
• Maintain a safe and secure environment for customers and employees by establishing and enforcing security policies and procedures
• Provide customer service to patrons or customers, ensuring their comfort and safety

 

Security Service Agent Job Description Template

Job Brief

We are seeking a diligent Security Service Agent to safeguard our premises, staff, and visitors.

Security Service Agent responsibilities include monitoring surveillance systems, inspecting buildings, equipment, and access points, and conducting thorough security checks.

Our ideal candidate is vigilant, observant, and can effectively handle emergency situations.

Ultimately, the role of the Security Service Agent is to maintain a safe, secure, and efficient work environment.

 

Responsibilities

• Protect company’s property and staff by maintaining a safe and secure environment
• Monitor and control access at building entrances and vehicle gates
• Patrol randomly or regularly building and perimeter
• Inspect and patrol premises regularly
• Monitor surveillance cameras and report suspicious behavior
• Communicate effectively in emergency situations
• Provide assistance to people in need
• Submit reports of daily surveillance activity and important occurrences

 

Qualifications

• Proven work experience as a security guard or relevant position
• Trained in first aid and self-defense
• Excellent knowledge of public safety and security procedures/protocols
• Proficient in using security systems and technology
• Outstanding surveillance and observation skills
• Ability to operate detecting systems and emergency equipment
• High School diploma is required
• Valid license to practice profession

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off

 

Additional Information

• Job Title: Security Service Agent
• Work Environment: This role requires shift work and may include nights, weekends, and holidays. Some positions may require outdoor work in various weather conditions.
• Reporting Structure: Reports to the Security Manager or Security Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $31,000 minimum to $45,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Security Service Agent Do?

Security Service Agents are typically employed by security service firms, private corporations, or governmental organizations.

They can also work independently as private contractors.

Their primary role is to protect individuals, property, and assets from potential threats such as theft, vandalism, and harmful activities.

They closely monitor the premises they are assigned to, using security systems, surveillance cameras, and physical patrols to identify any unusual or suspicious activity.

Security Service Agents are also responsible for responding to emergencies, enforcing property rules and regulations, and coordinating with local law enforcement or emergency services when necessary.

Their duties may also include writing daily activity and incident reports, interviewing witnesses or victims, and providing evidence or testifying in court.

In some cases, they may offer personal protection to individuals, known as bodyguard services.

In such scenarios, they are responsible for the safety of the individual, assessing potential threats and planning routes and security measures accordingly.

Depending on the level of security required, a Security Service Agent might also be trained in self-defense, conflict management, and first aid procedures.

Above all, a Security Service Agent is expected to maintain a high level of professionalism and confidentiality, ensuring the safety and security of their clients at all times.

 

Security Service Agent Qualifications and Skills

Security Service Agents require a specific set of skills and qualifications that align with the demands of ensuring safety and security, such as:

• Observation and situational awareness skills to detect signs of risk or threats in the environment
• Strong physical fitness to handle various situations that may require running, lifting, or physical confrontation
• Excellent communication skills for interacting with clients, reporting to superiors, and coordinating with law enforcement or emergency services
• Decision-making skills to respond quickly and appropriately in high-pressure or dangerous situations
• Discretion and integrity to handle sensitive or confidential information responsibly
• Customer service skills to assist clients, respond to their concerns, and provide safety assurance
• Technical skills to operate and maintain security systems, including alarms, cameras, and access control systems
• Knowledge of safety protocols and emergency response procedures
• Ability to obtain a security license, and willingness to undergo background checks

 

Security Service Agent Experience Requirements

For an entry-level Security Service Agent role, most companies require candidates to have at least a high school diploma or equivalent, along with 6 months to 1 year of experience in security or a related field.

This experience can be gained through internships, part-time jobs, or even volunteer work in security services.

Candidates with 2 to 3 years of experience are generally considered for more responsible roles within the security team.

This experience could include working in loss prevention, law enforcement, or military service.

At this level, candidates are expected to be familiar with basic security procedures, surveillance systems and emergency response protocols.

Candidates with more than 5 years of experience are often considered for senior or supervisory roles within the security team.

These individuals have generally honed their skills in conflict resolution, risk assessment, and crisis management.

They may also have experience in training and managing other security personnel.

In all cases, a clean criminal record is a must for the role of Security Service Agent.

Depending on the specific job, additional certifications may also be required, such as First Aid and CPR, or a security license from the state.

 

Security Service Agent Education and Training Requirements

Security Service Agents typically have at least a high school diploma or equivalent.

However, many employers prefer candidates with an associate or bachelor’s degree in criminal justice, law enforcement, security management, or a related field.

They must possess excellent observational and problem-solving skills, and a basic understanding of laws and regulations pertaining to security and safety.

Security Service Agents are also required to have a valid Security Guard license, which involves undergoing a background check, completing a training course, and passing an examination.

The licensing process varies by state.

In addition, several years of experience in law enforcement or military service can be beneficial.

Advanced roles or specializations may require additional certifications, such as the Certified Protection Professional (CPP) or Physical Security Professional (PSP) credentials offered by ASIS International.

Continuing education is crucial in this field to stay updated with evolving security technologies and threats.

Some professionals may choose to pursue advanced degrees or certifications to enhance their expertise and career prospects.

Physical fitness is also a significant requirement, as the role often involves standing for long hours and sometimes handling physically demanding situations.

Therefore, maintaining good physical health and conditioning is important.

 

Security Service Agent Salary Expectations

A Security Service Agent can expect to earn an average salary of $34,500 (USD) per year.

However, this figure can vary based on factors such as experience, location, and the specific company that employs the agent.

For instance, those with more experience in the field or those working in areas with a high cost of living may command higher salaries.

Similarly, larger companies or those in certain industries may offer higher pay rates than others.

 

Security Service Agent Job Description FAQs

What skills does a Security Service Agent need?

Security Service Agents should possess strong communication skills and the ability to react calmly and effectively in emergency situations.

They should have a keen eye for detail and be observant to spot any unusual or suspicious activities.

Physical fitness is also crucial as they may need to intervene in situations that require physical strength.

Knowledge of public safety and security operations, as well as law enforcement procedures, is also important.

 

Do Security Service Agents need specific qualifications?

Most Security Service Agent positions require a high school diploma or equivalent.

Some roles may require a degree in criminal justice or a related field.

All agents must have a valid security guard license and many roles require a valid driver’s license.

For some high-risk positions, prior law enforcement or military experience may be required.

 

What should you look for in a Security Service Agent resume?

When reviewing resumes, look for prior experience in security or related fields, as well as any specialized training such as first aid or self-defense.

Check for the required licenses and certifications, and any additional ones like a firearms permit.

Evidence of physical fitness or the ability to handle stressful situations are also positive indicators.

 

What qualities make a good Security Service Agent?

A good Security Service Agent is vigilant, observant, and possesses strong problem-solving skills.

They need to be honest, as they will be trusted with the safety of people and property.

They must have great interpersonal skills to interact with a variety of individuals and the ability to work effectively in teams.

They should also be physically fit and able to respond swiftly and effectively to emergencies.

 

Are there any physical requirements for a Security Service Agent?

Most positions require Security Service Agents to be in good physical condition as the job can be physically demanding.

This can include standing or patrolling for long periods of time, potentially dealing with unruly individuals, and occasionally lifting heavy objects.

Some positions may have specific physical requirements such as height and weight standards.

 

Conclusion

And there you have it.

Today, we’ve unveiled the inner workings of what it truly means to be a Security Service Agent.

Surprised?

It’s not just about keeping watch.

It’s about safeguarding the future, one vigilant act at a time.

Armed with our comprehensive security service agent job description template and real-life examples, you’re ready to step up.

But why halt your momentum?

Explore more with our job description generator. It’s your next phase in crafting precision-targeted listings or refining your resume to brilliance.

Remember:

Each act of security is a piece of a larger safety puzzle.

Let’s secure that future. Together.

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