Sewing Machine Repair Shop Manager Job Description [Updated for 2025]

In a world growing more reliant on technology, the importance of skilled professionals in industries such as sewing machine repair is increasingly significant.

As the world continues to embrace digital technology, the need for proficient individuals who can maintain, improve, and secure our physical machinery is ever-growing.

But let’s break it down: What’s actually expected from a sewing machine repair shop manager?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the day-to-day operations of a sewing machine repair shop,

You’ve come to the right place.

Today, we present a customizable sewing machine repair shop manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Sewing Machine Repair Shop Manager Duties and Responsibilities

A Sewing Machine Repair Shop Manager is responsible for overseeing the daily operations of the shop, ensuring quality service and customer satisfaction, and managing the repair team.

The typical duties and responsibilities of a Sewing Machine Repair Shop Manager include:

• Supervising the daily operations of the repair shop
• Coordinating and scheduling repair and maintenance services
• Diagnosing mechanical, electrical, and electronic issues in sewing machines
• Managing a team of technicians and providing them with necessary training
• Inspecting the work of technicians to ensure high-quality service
• Providing customer service, including handling complaints and inquiries
• Maintaining inventory of spare parts and ordering supplies when necessary
• Keeping records of services, sales, and customer transactions
• Ensuring safety and cleanliness of the work environment
• Keeping up-to-date with the latest developments in sewing machine technology
• Establishing and maintaining relationships with sewing machine manufacturers and suppliers

 

Sewing Machine Repair Shop Manager Job Description Template

Job Brief

We are searching for a detail-oriented and experienced Sewing Machine Repair Shop Manager to oversee the operations of our repair store.

Responsibilities include organizing schedules, supervising staff, managing inventory, and ensuring high-quality customer service.

The ideal candidate should be skilled at troubleshooting and repairing sewing machines, with a strong background in customer service and staff management.

 

Responsibilities

• Overseeing the operations of the sewing machine repair shop
• Inspecting and repairing sewing machines
• Managing the inventory of parts and tools
• Coordinating staff schedules to ensure smooth operations
• Providing excellent customer service and handling customer complaints
• Maintaining records of repairs, customer requests, and inventory
• Training and supervising shop staff
• Ensuring the cleanliness and safety of the shop
• Developing strategies to improve shop’s performance and profitability

 

Qualifications

• Proven experience as a shop manager, preferably in a sewing machine repair shop
• Knowledge of sewing machine repair and maintenance
• Excellent customer service and communication skills
• Strong leadership and organizational abilities
• Ability to handle multiple tasks and manage time effectively
• High school diploma; Degree in Business Administration or related field is a plus
• Experience with inventory management software

 

Benefits

• 401(k) plan
• Health, dental and vision insurance
• Opportunities for professional development
• Employee discount
• Paid time off

 

Additional Information

• Job Title: Sewing Machine Repair Shop Manager
• Work Environment: Shop setting with potential exposure to noise and dust. Physical demands include standing for extended periods and lifting heavy machines.
• Reporting Structure: Reports to the Store Owner or Area Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Sewing Machine Repair Shop Manager Do?

A Sewing Machine Repair Shop Manager oversees the operations of a repair shop specifically dedicated to fixing sewing machines of various brands, types, and ages.

They are responsible for managing staff, which often includes repair technicians, customer service representatives, and possibly sales personnel.

They ensure the team is properly trained and capable of diagnosing and repairing various faults in sewing machines, from simple mechanical issues to more complex electronic problems.

Part of their role also involves customer service, dealing with clients’ inquiries about repairs, giving quotes, and ensuring customer satisfaction.

They may handle complaints and work to resolve any issues that arise during the repair process.

In addition, they oversee the inventory of spare parts, ensuring that necessary parts are always in stock.

This also means they need to liaise with suppliers and place orders when necessary.

The Sewing Machine Repair Shop Manager also ensures that the shop complies with any relevant health and safety regulations.

They might also be responsible for financial tasks like budgeting, tracking revenues and expenses, and making sure the shop is profitable.

Ultimately, the Sewing Machine Repair Shop Manager ensures that all sewing machines that come into the shop are repaired to a high standard and returned to the customer in a timely manner.

 

Sewing Machine Repair Shop Manager Qualifications and Skills

A competent sewing machine repair shop manager should possess the skills and qualifications that align with this specific role, such as:

• Technical knowledge and skills to understand, diagnose, and repair a variety of sewing machine models and brands.
• Management skills to oversee the daily operations of the repair shop, including scheduling repairs, managing inventory, and ensuring quality control.
• Excellent communication skills to effectively communicate with customers and staff, relay complex technical information in an understandable manner, and handle customer complaints and queries professionally.
• Problem-solving skills to troubleshoot and solve complex machinery issues, and to handle conflicts or problems that may arise in the shop.
• Customer service skills to provide a positive and satisfying experience for the customers, build long-term relationships, and maintain customer loyalty.
• Leadership skills to direct and supervise a team of technicians, ensure productivity, and maintain a positive work environment.
• Organizational skills to maintain work schedules, manage parts inventory, and ensure timely completion of repairs.
• Physical stamina to stand for long periods, lift heavy machines or parts, and perform intricate repairs.
• Basic accounting and financial skills to manage budgets, costs, pricing, and financial reporting for the shop.

 

Sewing Machine Repair Shop Manager Experience Requirements

A Sewing Machine Repair Shop Manager generally needs significant prior experience in the industry.

This often includes having worked as a Sewing Machine Repair Technician for several years, where they would have gained extensive hands-on experience and knowledge of various sewing machines, their operation, and repair methods.

To start, individuals usually undertake vocational training or an apprenticeship in sewing machine repair or a related field.

This practical training is essential to understand the intricacies of sewing machines and their repair work.

In addition, a potential manager might need at least 3 to 5 years of experience in a supervisory or managerial role, preferably in the same or similar industry.

This is important to gain the necessary skills to manage staff, oversee operations, handle customer service issues, and make business decisions.

Those with more than 5 years of managerial experience will have honed their leadership skills, decision-making abilities, and problem-solving skills, making them ideal candidates for a Sewing Machine Repair Shop Manager role.

They may also have experience in other aspects of running a business, such as inventory management, sales, and marketing.

Furthermore, experience in customer service is also highly desirable for a Sewing Machine Repair Shop Manager.

This can help them understand and meet customer needs and expectations, maintain good customer relations, and thereby ensure business growth.

 

Sewing Machine Repair Shop Manager Education and Training Requirements

Sewing Machine Repair Shop Managers typically have a high school diploma or equivalent.

However, some may also have a certificate or associate’s degree in mechanical repair, electronics, or a related field.

The most significant training for this role comes from hands-on experience, as they need to know the intricacies of different types and brands of sewing machines.

Previous experience in a repair shop or in-depth knowledge of sewing machines is highly advantageous.

There are technical schools and community colleges that offer courses in small appliance repair and sewing machine repair.

These programs provide in-depth understanding of sewing machine mechanics, electronics, and troubleshooting.

Acquiring a certification through the Professional Service Association or similar organizations can also be beneficial.

This certification demonstrates the individual’s skills and knowledge in different areas of appliance repair.

To manage the shop, the candidate should have good business acumen, customer service skills, and knowledge about inventory management.

Experience in a supervisory or managerial role can also be an added advantage.

Continued learning and staying updated with the latest sewing machine technology and repair techniques is also crucial in this role.

 

Sewing Machine Repair Shop Manager Salary Expectations

The average salary for a Sewing Machine Repair Shop Manager is approximately $55,000 (USD) per year.

However, this can vary depending on factors such as the years of experience, the size of the shop, and the geographical location.

 

Sewing Machine Repair Shop Manager Job Description FAQs

What skills does a Sewing Machine Repair Shop Manager need?

A Sewing Machine Repair Shop Manager should have mechanical knowledge and skills to understand and deal with a variety of sewing machine issues.

They should also have customer service skills to interact with clients and understand their needs.

Being a manager, they should have leadership qualities, organizational skills, and the ability to delegate tasks effectively.

 

Do Sewing Machine Repair Shop Managers need a degree?

There is no specific degree required to become a Sewing Machine Repair Shop Manager.

However, a degree in Business Management or a related field can be helpful for understanding the business aspects of the role.

Additionally, technical training or coursework related to sewing machine repair would also be beneficial.

 

What should you look for in a Sewing Machine Repair Shop Manager’s resume?

Look for evidence of mechanical skills, particularly related to sewing machines, on a candidate’s resume.

Experience in a leadership role or in managing a team is also crucial.

Familiarity with customer service and business operations would also be a plus.

Finally, any relevant certifications or training in sewing machine repair should be highlighted.

 

What qualities make a good Sewing Machine Repair Shop Manager?

A good Sewing Machine Repair Shop Manager is mechanically inclined, able to troubleshoot and solve problems efficiently.

They should have excellent customer service skills to interact with clients and ensure their satisfaction.

As a leader, they need to be able to motivate their team, manage resources effectively, and make sound business decisions.

 

Is it challenging to find a qualified Sewing Machine Repair Shop Manager?

Finding a qualified Sewing Machine Repair Shop Manager can be challenging due to the specific combination of skills required for the role.

This includes mechanical skills, leadership abilities, and knowledge of business operations.

However, with a comprehensive job listing that clearly outlines all requirements and expectations, it’s possible to attract the right candidates.

 

Conclusion

And there you have it.

Today, we’ve unraveled the intricacies of being a sewing machine repair shop manager.

And guess what?

It’s not just about mending and fixing.

It’s about weaving the fabric of business success, one repaired machine at a time.

With our comprehensive sewing machine repair shop manager job description template and real-world examples, you’re ready to thread your career path.

But why stop there?

Dig deeper with our job description generator. It’s your next step to precision-crafted listings or tailoring your resume to perfection.

Remember:

Every repaired machine is a stitch in the tapestry of your career.

Let’s thread that future. Together.

How to Become a Sewing Machine Repair Shop Manager (Complete Guide)

The Remote Work Revolution: Jobs That Offer Freedom and Fortune!

The Joyful Journey: Careers That Make Every Day a Blast

Get Paid More for Doing Less: Surprisingly Simple Jobs with Fat Paychecks!

The VIP of Careers: The Most Prestigious Jobs in the Arena