Shipping and Logistics Coordinator Job Description [Updated for 2025]

In the ever-evolving era of global trade, the role of a Shipping and Logistics Coordinator has never been more crucial.

As international commerce advances, so does the demand for proficient professionals who can manage, streamline, and secure our global distribution networks.

But let’s delve deeper: What are the real expectations for a Shipping and Logistics Coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager aiming to draft the perfect candidate profile,
• Or simply curious about the intricate details of shipping and logistics coordination,

You’ve landed in the right place.

Today, we present a customizable Shipping and Logistics Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Shipping and Logistics Coordinator Duties and Responsibilities

Shipping and Logistics Coordinators are responsible for planning, directing, and coordinating the transportation operations within an organization, as well as the activities related to the shipping and delivery of products.

Their main duties and responsibilities include:

• Coordinate and monitor supply chain operations
• Ensure premises, assets and communication ways are used effectively
• Utilize logistics IT to optimize procedures
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction
• Plan and track the shipment of final products according to customer requirements
• Keep logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management
• Implement health and safety procedures
• Manage and facilitate the shipment of products domestically and internationally
• Negotiate with freight carriers and freight forwarders to secure economical rates and ensure cost effectiveness

 

Shipping and Logistics Coordinator Job Description Template

Job Brief

We are looking for a competent Shipping and Logistics Coordinator to oversee and facilitate the supply chain operations of our company.

You will be the one to coordinate personnel and processes to achieve the effective distribution of goods.

A successful Shipping and Logistics Coordinator should have great record-keeping abilities and a customer-oriented approach.

The ideal candidate will also be familiar with supply chain procedures and have good knowledge of shipping and receiving procedures.

The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

 

Responsibilities

• Coordinate and monitor supply chain operations
• Ensure premises, assets and communication ways are used effectively
• Utilize logistics IT to optimize procedures
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Plan and track the shipment of final products according to customer requirements
• Keep logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management

 

Qualifications

• Proven experience as logistics coordinator
• Experience in customer service
• Ability to work with little supervision and track multiple processes
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Knowledge of laws, regulations and ISO requirements
• Computer-savvy with a working knowledge of logistics software (ERP)
• Degree in business administration, supply chain management or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Shipping and Logistics Coordinator
• Work Environment: Warehouse and office setting. Some travel may be required for meetings or site visits.
• Reporting Structure: Reports to the Logistics Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Shipping and Logistics Coordinator Do?

Shipping and Logistics Coordinators work in a range of industries and are responsible for managing all aspects of shipping routes and delivery, specifically coordinating warehousing, distribution, forecasting, and customer service.

Their primary role is to oversee and facilitate the supply chain operations within their company.

They are involved in every detail of logistics management including, planning, coordinating, and monitoring the movement of goods from manufacturers to distributors to the end customer.

A Shipping and Logistics Coordinator also ensures that shipments are in compliance with the laws and regulations governing the transportation industry.

They are responsible for maintaining all the necessary documentation and liaising with customs officials as required.

They work closely with warehouse staff and other internal teams to manage outbound operations, such as packaging, order fulfillment, shipment tracking, and handling customer queries related to the shipment.

Additionally, they are accountable for negotiating costs with carriers, evaluating budgets, and monitoring inventory.

In some cases, they also use logistics software to plan the best routes for shipments, taking into consideration factors like cost, delivery times, and environmental impact.

Overall, a Shipping and Logistics Coordinator ensures that the process of getting goods from the manufacturer to the end consumer is as smooth and efficient as possible.

 

Shipping and Logistics Coordinator Qualifications and Skills

A proficient Shipping and Logistics Coordinator should possess a certain set of skills and qualifications to ensure smooth operations including:

• Understanding of shipping and logistics processes and systems to manage inventory, coordinate deliveries, and ensure timely shipments.
• Strong organizational skills to manage multiple tasks and responsibilities concurrently, maintaining accurate records and overseeing the entire shipping process.
• Excellent communication skills to effectively liaise with suppliers, carriers, customers and other departments. This includes clearly conveying relevant information and responding promptly to any queries or issues.
• Problem-solving abilities to identify, analyse and resolve any potential shipping or logistical issues, and implement strategies to prevent similar problems in the future.
• Numerical skills for handling shipping costs, invoices and quotations, and for tracking and analysing logistical data.
• Proficiency in using logistics software and other relevant technological tools to manage inventory, track shipments, and generate reports.
• Attention to detail to ensure all shipping documents are accurate and complete, and to monitor inventory and shipment status closely.
• Customer service skills for dealing with customer inquiries, complaints, or requests, ensuring a positive customer experience.

 

Shipping and Logistics Coordinator Experience Requirements

A Shipping and Logistics Coordinator is typically required to have a minimum of 1 to 2 years of experience in logistics, supply chain management, or a related field.

This experience could be gained through internships, part-time roles, or on-the-job training in positions such as Logistics Assistant, Inventory Clerk, or Warehouse Assistant.

Candidates who have between 3 to 5 years of experience usually possess a deeper understanding of logistics operations, including warehousing, transportation, and inventory management.

They may have gained their experience from roles such as Logistics Analyst, Supply Chain Specialist, or Transportation Coordinator.

For those with over 5 years of experience, they are often expected to have strong organizational and managerial skills.

They may have held leadership roles in logistics or supply chain management, and are likely to be capable of overseeing teams and coordinating large-scale shipping operations.

In addition to their practical experience, they may also hold certifications in fields such as supply chain management or logistics.

 

Shipping and Logistics Coordinator Education and Training Requirements

Shipping and Logistics Coordinators typically hold at least a high school diploma or equivalent.

However, most employers prefer candidates with an associate’s or bachelor’s degree in fields such as business management, logistics, supply chain management, or a related discipline.

They must also have a solid understanding of logistics and inventory management systems.

Knowledge in relevant software applications, such as enterprise resource planning (ERP) systems and freight management systems, is highly beneficial.

Additionally, they should be well-versed in shipping protocols, export and import regulations, and international trade laws.

Prior experience in shipping, receiving, or logistics can provide practical insights into these aspects.

Although not a strict requirement, professional certifications like Certified Supply Chain Professional (CSCP) or Certified in Production and Inventory Management (CPIM) can boost job prospects.

These certifications can demonstrate a candidate’s commitment to the field and their expertise in logistics coordination.

Furthermore, as this role requires coordination and communication with various teams and external parties, strong interpersonal and organizational skills are crucial.

Proficiency in a foreign language can also be advantageous, especially for businesses involved in international trade.

Ongoing training and education are essential to keep up with changing regulations, technological advancements, and best practices in logistics and shipping coordination.

 

Shipping and Logistics Coordinator Salary Expectations

A Shipping and Logistics Coordinator can expect to earn an average salary of $45,762 (USD) per year.

The actual earnings may vary based on factors such as industry experience, educational background, geographical location, and the company they work for.

 

Shipping and Logistics Coordinator Job Description FAQs

What skills does a Shipping and Logistics Coordinator need?

A Shipping and Logistics Coordinator needs to have strong organizational and time-management skills as they will be handling multiple tasks in a fast-paced environment.

They should also have good communication and interpersonal skills to interact with vendors, carriers, and other staff.

Additionally, a basic understanding of supply chain procedures and proficiency in relevant software systems are essential.

 

Do Shipping and Logistics Coordinators need a degree?

While not always required, a bachelor’s degree in business, logistics, or a related field is often preferred by employers.

However, work experience in logistics, shipping, or a similar field can also be beneficial.

Some companies provide on-the-job training for those who don’t have a degree or related experience.

 

What should you look for in a Shipping and Logistics Coordinator resume?

Look for evidence of experience in shipping, logistics, or a related field.

Familiarity with logistics software is a bonus.

Pay attention to any certifications they have obtained, such as a Certified in Logistics, Transportation and Distribution (CLTD) credential.

Also, look for soft skills such as problem-solving, time management, and communication skills.

 

What qualities make a good Shipping and Logistics Coordinator?

A good Shipping and Logistics Coordinator is highly organized and able to multitask efficiently.

They have excellent problem-solving skills, allowing them to anticipate and navigate potential issues.

Good interpersonal skills are important for effective communication with various stakeholders.

They should also be detail-oriented to ensure all shipping details are accurately recorded and implemented.

 

Is it difficult to hire a Shipping and Logistics Coordinator?

The difficulty of hiring a Shipping and Logistics Coordinator largely depends on the specific requirements of the role.

If the position requires specific software skills or experience in a certain industry, it may take more time to find a suitable candidate.

Offering competitive salaries and benefits can attract a wider pool of qualified candidates.

 

Conclusion

And there you have it.

Today, we’ve unraveled the intricacies of what it means to be a Shipping and Logistics Coordinator.

Surprised?

It’s not just about managing cargo.

It’s about shaping the backbone of global trade, one shipment at a time.

With our ready-to-use Shipping and Logistics Coordinator job description template and real-world examples, you’re well equipped to take the next step.

But why end here?

Venture further with our job description generator. It’s your go-to tool for creating precise job listings or finessing your resume to perfection.

Remember:

Every shipment is a part of a larger supply chain puzzle.

Let’s solve it. Together.

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