Shipping Manager Job Description [Updated for 2025]

In the world of global commerce, the role of a Shipping Manager has never been more crucial.

As businesses expand their reach, the demand for skilled individuals who can manage, streamline, and secure our shipping processes continues to grow.

But let’s delve deeper: What’s truly expected from a Shipping Manager?

Whether you are:

A job seeker trying to understand the nuances of this role,
A hiring manager trying to outline the perfect candidate,
Or simply intrigued by the intricacies of shipping management,

You’ve come to the right place.

Today, we present a customizable Shipping Manager job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right into it.

Contents show

Shipping Manager Duties and Responsibilities

Shipping Managers are responsible for overseeing and coordinating daily shipping and distribution operations.

They ensure that all products are shipped and delivered in a timely manner in alignment with the company’s standards.

The duties and responsibilities of a Shipping Manager include:

Planning, directing, and coordinating the distribution of goods to the customers
Supervising and managing the activities of the shipping department
Ensuring that all shipping documents, such as invoices and packing lists, are completed accurately and on time
Inspecting and verifying outgoing shipments to ensure that they meet specifications and customer requirements
Coordinating with carriers for timely pick-up and delivery of shipments
Maintaining safety protocols and adhering to shipping procedures and protocols
Tracking, analyzing, and reporting on shipping data and metrics
Addressing any issues or complaints related to shipping and delivery
Ensure compliance with legal and company shipping and receiving policies
Implementing cost-reduction strategies in the shipping department

Shipping Manager Job Description Template

Job Brief

We are seeking a detail-oriented and organized Shipping Manager to manage our shipping and distribution operations.

The Shipping Manager’s responsibilities include scheduling, tracking shipments, and providing excellent customer service.

Ideal candidates should have extensive experience with logistics management and should be proficient in relevant logistics software.

The role of the Shipping Manager is to ensure efficient and timely delivery of goods to our customers.

Responsibilities

Plan and monitor inbound and outgoing deliveries
Supervise logistics, warehouse, transportation, and customer services
Organize warehouse, label goods, plot routes, and process shipments
Respond to any issues or complaints
Work with other departments to incorporate logistics with company procedures and operations
Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective
Build relationships within the company and with external parties, like suppliers or distributors
Read and comprehend legal documents, such as contracts or import/export agreements
Understanding and knowledge of safety and compliance procedures

Qualifications

Proven experience as shipping manager
Solid knowledge of logistics procedures
Experience in using logistics software
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills
Ability to handle and prioritize multiple tasks
Degree in business administration, supply chain management or relevant field

Benefits

401(k)
Health insurance
Dental insurance
Retirement plan
Paid time off
Professional development opportunities

Additional Information

Job Title: Shipping Manager
Work Environment: This position operates in a professional office environment and at times in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Reporting Structure: Reports to the Operations Manager.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Pay Range: $60,000 minimum to $85,000 maximum
Location: [City, State] (specify the location or indicate if remote)
Employment Type: Full-time
Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Shipping Manager Do?

Shipping Managers typically work for companies across various sectors, such as retail, manufacturing, and e-commerce businesses.

They also work for shipping and courier companies, overseeing the shipping department’s operations.

They are responsible for planning, directing, and coordinating the distribution or movement of products.

They liaise with carriers and negotiate contracts and rates to ensure the best possible service and value for their company.

Shipping Managers supervise shipping personnel, ensuring packages are properly packed, labeled, and ready for dispatch.

They track shipments to ensure timely delivery and resolve any issues that may arise during the shipping process.

They also oversee inventory control, ensuring that stock levels are maintained accurately and efficiently.

This often involves coordinating with other departments such as purchasing and sales.

Shipping Managers are also responsible for compliance with shipping regulations and safety standards, and they ensure that all necessary documentation is correctly prepared for each shipment.

They often use logistics software or shipping systems to schedule pick-ups and deliveries, track inventory levels, and monitor shipping costs.

Their role is crucial in ensuring customer satisfaction by delivering goods promptly and efficiently.

They also play a key role in cost control, as they are involved in negotiating shipping rates and managing shipping expenses.

Shipping Manager Qualifications and Skills

A competent Shipping Manager should possess a combination of practical experience, technical skills, and personal attributes, such as:

Proven leadership skills to guide and oversee the work of the shipping team, ensuring efficient operations and meeting the organization’s shipping objectives.
Strong knowledge of shipping and receiving procedures, policies, and regulations to ensure compliance with all applicable standards.
Excellent organizational skills to manage multiple shipments, maintain accurate records, and ensure all items are accounted for.
Problem-solving skills to quickly identify and resolve any issues that may impact shipping schedules or the quality of goods being shipped.
Communication skills to coordinate with suppliers, clients, and internal departments, and to provide clear instructions to team members.
Negotiation skills to secure cost-effective contracts with courier services, shipping companies, and other suppliers.
Technical skills to utilize shipping management software and other tools for tracking, scheduling, and reporting.
Physical stamina to manage potentially demanding tasks, including long periods of standing and lifting heavy items as needed.
A keen eye for detail to ensure all shipping documentation is accurate and up-to-date, and to inspect incoming and outgoing goods for quality and accuracy.

Shipping Manager Experience Requirements

Shipping Managers usually start their career in entry-level positions within the logistics or shipping department of a company.

They generally have 1 to 2 years of experience in roles such as Shipping Clerk, Logistics Coordinator or Warehouse Associate where they learn the basics of freight management, inventory control, and shipping regulations.

Candidates with more than 3 years of experience often have a deep understanding of shipping and receiving procedures, warehouse operations, and transportation management.

They often develop these skills in roles such as Shipping Supervisor or Logistics Manager.

Shipping Managers with more than 5 years of experience may have some leadership experience in their background, making them ready for managing a team and handling complex shipping operations.

This may also include experience with international shipping, import and export laws, and customs regulations.

Moreover, it would be advantageous for Shipping Managers to have experience using shipping software and warehouse management systems.

They may also be required to have certifications in transportation and logistics to enhance their ability to manage the shipping process efficiently.

Shipping Manager Education and Training Requirements

Shipping Managers typically have a bachelor’s degree in business administration, logistics, supply chain management, or a related field.

Knowledge of warehouse operations, international trade, customs regulations, and transportation is essential for this role.

Some employers also require proficiency in a foreign language due to the international nature of the shipping industry.

Experience in shipping, receiving, or a related field is often required.

This experience can be gained through internships, apprenticeships, or entry-level positions in the industry.

Shipping Managers should also have a solid understanding of shipping software and technology, and certifications in logistics or supply chain management could be beneficial.

In some cases, particularly in larger organizations, a master’s degree in supply chain management or a related field may be preferred.

Leadership skills, the ability to manage teams, and strong problem-solving abilities are also important for Shipping Managers.

These can be developed through on-the-job training or leadership development programs.

Continued learning and professional development are important in this field due to the constant changes in shipping regulations and technology.

Hence, it is advisable for Shipping Managers to pursue advanced courses or certifications to stay updated.

Shipping Manager Salary Expectations

A Shipping Manager earns an average of $71,039 (USD) per year.

The actual salary may vary depending on factors such as work experience, the size of the company, and the location of the job.

Shipping Manager Job Description FAQs

What skills does a Shipping Manager need?

Shipping Managers should have excellent organizational and communication skills, as they are responsible for coordinating shipping procedures and operations.

They also need to have good problem-solving and decision-making abilities to handle any shipping-related issues that may arise.

Knowledge of shipping procedures, laws, and regulations is also important.

They should be capable of managing a team, ensuring compliance with safety protocols, and effectively utilizing shipping logistics software.

Do Shipping Managers need a degree?

While not always required, having a degree in logistics, supply chain management, or a related field can be beneficial for a Shipping Manager.

However, relevant work experience is often considered more important.

Some roles may require certification in areas such as transportation or logistics.

What should you look for in a Shipping Manager resume?

When reviewing a Shipping Manager resume, you should look for previous work experience in shipping or logistics, particularly in managerial roles.

Any certifications in logistics or transportation can also be a plus.

It’s also essential to look for strong skills in team management, communication, problem-solving, and knowledge of shipping regulations and software.

What qualities make a good Shipping Manager?

A good Shipping Manager is a great communicator who can efficiently coordinate with team members, suppliers, and clients.

They are highly organized, detail-oriented, and able to make critical decisions under pressure.

They should have a strong understanding of shipping procedures and regulations, and be able to manage and maintain budgets.

Excellent problem-solving abilities and leadership skills are also key qualities for a successful Shipping Manager.

What are the daily duties of a Shipping Manager?

A Shipping Manager’s daily duties generally include overseeing the processing of outgoing shipments, ensuring orders are correctly fulfilled, coordinating with warehouse staff, and managing shipping schedules.

They also handle any issues that may arise during the shipping process, such as delays or damaged goods.

Part of their role is to maintain good relationships with logistic partners, carriers, and clients.

They may also be responsible for managing the shipping department’s budget and ensuring compliance with shipping laws and regulations.

Conclusion

So there you have it.

Today, we delved into the heart of what it truly means to be a Shipping Manager.

And guess what?

It’s not just about coordinating deliveries.

It’s about weaving together the tapestry of global commerce, one shipment at a time.

With our essential shipping manager job description template and real-world examples, you’re well-prepared to make a move.

But why stop there?

Dive deeper with our job description generator. It’s your next step to crafting meticulously detailed job listings or refining your resume to perfection.

Remember:

Every shipment is a part of the bigger picture.

Let’s navigate this global network. Together.

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