Steward Job Description [Updated for 2025]

In the hospitality industry, the role of stewards is incredibly crucial.

As the world becomes increasingly global, the demand for dedicated professionals who can manage, organize, and uphold our hospitality standards is on the rise.

But let’s dig deeper: What exactly is expected from a steward?

Whether you are:

• A job seeker trying to comprehend the nuances of this role,
• A hiring manager outlining the perfect candidate,
• Or simply intrigued by the intricacies of the steward profession,

You’re in the right place.

Today, we’re introducing a customizable steward job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Steward Duties and Responsibilities

Stewards primarily work in the hospitality industry, ensuring that food service operations run smoothly.

They may work in various settings like restaurants, hotels, and cruise ships.

A steward’s main duty is to provide exceptional dining experience to the customers by maintaining cleanliness and hygiene in the dining area and kitchen.

Stewards have the following duties and responsibilities:

• Clean and prepare dining areas before service begins
• Set up tables with tableware, condiments, and other necessary items
• Assist in food and beverage service, under the guidance of the waiting staff
• Clear tables promptly after customers finish their meals
• Clean and polish cutlery, glassware, and dishes
• Ensure cleanliness of the kitchen area and equipment by following proper cleaning procedures
• Assist in inventory management, which includes restocking supplies when necessary
• Dispose of waste in accordance with waste management procedures
• Follow and maintain knowledge of food safety and hygiene regulations
• Handle customer complaints regarding cleanliness or service, if any, and resolve them in a courteous manner

 

Steward Job Description Template

Job Brief

We are looking for a dedicated and professional Steward to join our team.

The Steward will be responsible for maintaining cleanliness of our restaurant, including the dishware, glassware, cooking equipment, and other utensils.

Stewards will also be expected to assist with food preparation, receive deliveries, and provide assistance in the kitchen as needed.

Our ideal candidate has a team-oriented mindset, excellent organizational skills, and a keen eye for detail.

 

Responsibilities

• Ensure all dishware, glassware, and utensils are cleaned and sanitized properly
• Assist in food preparation as directed
• Receive and organize food deliveries
• Maintain cleanliness and organization in all kitchen areas
• Dispose of kitchen refuse and recycling appropriately
• Assist in the proper rotation and storage of food
• Support kitchen staff with various tasks as needed

 

Qualifications

• Previous experience in a similar role, preferably within a fast-paced restaurant environment
• Understanding of health and safety regulations
• Ability to perform tasks quickly and efficiently
• Good communication and teamwork skills
• Ability to stand for extended periods of time
• Physical stamina and ability to lift heavy items

 

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Employee discount
• Opportunities for advancement

 

Additional Information

• Job Title: Steward
• Work Environment: Fast-paced kitchen environment. This role requires working evenings, weekends, and holidays.
• Reporting Structure: Reports to the Kitchen Manager or Chef.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $12 minimum to $16 maximum per hour
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a brief description of your relevant experience to [email address or application portal].

 

What Does a Steward Do?

Stewards typically work in the hospitality industry, specifically in restaurants, hotels, cruise ships, or airlines.

They ensure the seamless operation of these establishments by providing superior customer service.

In a restaurant or hotel setting, stewards are responsible for maintaining cleanliness and organization.

This involves washing dishes, utensils, and kitchen equipment, as well as ensuring that the dining areas are clean and well-presented.

Stewards also play a key role in the storage and distribution of food and beverage supplies.

They may be required to check inventory levels, restock supplies, and ensure that all items are stored properly.

In an airline or cruise ship setting, a steward or stewardess primarily attends to passengers’ comfort and safety.

They provide information, serve meals and drinks, and address any issues that may arise during the journey.

In all settings, stewards often have the responsibility of ensuring that all hygiene and safety regulations are adhered to.

They also often work closely with other members of the staff, such as chefs, waitstaff, and management, to ensure a positive experience for guests.

 

Steward Qualifications and Skills

A competent steward should possess a specific set of skills and qualifications to meet the demands of the role, such as:

• Outstanding customer service skills to ensure guests’ satisfaction and manage their requests efficiently
• Communication skills that help them interact effectively with customers and team members, understanding and conveying information accurately
• Physical stamina and ability to stand for long periods, lift heavy items and do routine tasks
• Attention to detail to ensure cleanliness, organization, and observance of safety and hygiene standards
• Time management skills to perform various tasks within the given time frame and to cope with a fast-paced working environment
• Interpersonal skills to work harmoniously with a diverse team and contribute to a positive work environment
• Problem-solving skills to address and resolve service-related issues promptly and efficiently
• Flexibility to adapt to changing schedules, tasks, and work settings

 

Steward Experience Requirements

Stewards typically start their careers in entry-level roles within the hospitality industry where they gain practical experience and learn the ins and outs of the service sector.

These jobs may include being a busser, server, or dishwasher.

Some stewards may have completed vocational training or attended a culinary school where they’ve gained relevant theoretical knowledge.

For entry-level steward positions, candidates may need 1 to 2 years of experience in the food service industry.

This experience can be obtained through part-time jobs, internships, or even in volunteer roles in catering services or event management.

Candidates with more than 3 years of experience often have developed their skills in food preparation, sanitation standards, and inventory management in previous steward roles or comparable positions.

Those with more than 5 years of experience in the industry may have leadership experience, showcasing their ability to supervise a team, manage resources, and coordinate with other departments.

They may be ready for head steward or kitchen manager positions.

Regardless of the level, a successful steward should have strong customer service skills, the ability to work in a fast-paced environment, and a keen eye for cleanliness and organization.

 

Steward Education and Training Requirements

Stewards, also known as Flight Attendants, typically require a high school diploma or its equivalent but some airlines prefer candidates with an associate’s or bachelor’s degree.

Common fields of study include hospitality, communication, tourism, and public relations.

Stewards usually undergo a training program after being hired by an airline.

This program, often conducted at the airline’s flight training center, is mandatory for all flight attendants and typically lasts from three to six weeks.

The training covers emergency procedures, first aid, survival skills, service routines, and company operations.

Upon successful completion of the program, the Federal Aviation Administration (FAA) awards the steward with a Certificate of Demonstrated Proficiency.

While not required, knowledge of multiple languages can be an asset in this job role, especially for international airlines.

Prior experience in customer service can also be beneficial.

Ongoing training is essential for stewards as they must stay up-to-date with safety protocols, flight regulations, and service standards.

This often includes recurrent training sessions and periodic evaluations.

 

Steward Salary Expectations

A Steward typically earns an average salary of $27,870 (USD) per year.

However, this salary can vary greatly based on factors such as experience, location, and the size and type of establishment in which they are employed.

 

Steward Job Description FAQs

What skills does a steward need?

Stewards need to have excellent communication and customer service skills to interact with customers and understand their needs.

They should have physical stamina as the job often requires standing and moving for long periods.

They must be detail-oriented to ensure cleanliness and organization standards are maintained.

Stewards should also be able to work well in a team and handle high-stress situations calmly.

 

Do stewards need a degree?

Stewards don’t need a degree, but a high school diploma or equivalent is usually required.

Most of the training is on-the-job and involves learning the employer’s standards for cleanliness and organization.

Some stewards may choose to take hospitality or culinary arts courses to advance in their careers.

 

What should you look for in a steward resume?

When reviewing a steward’s resume, look for previous experience in hospitality or food service.

This experience will typically demonstrate the candidate’s ability to work in a fast-paced, high-stress environment.

Additionally, any certification in food handling or safety is a plus.

Check also for any mention of team work or customer service experience, as these are crucial for the role.

 

What qualities make a good steward?

A good steward is highly organized, efficient, and can handle multiple tasks at once.

They are dedicated to maintaining high cleanliness standards and are detail-oriented.

Good stewards are also team players and have the ability to communicate effectively with team members and customers alike.

They must be resilient and able to work under pressure, ensuring the smooth operation of the establishment they work for.

 

What are the daily duties of a steward?

A steward’s daily duties primarily involve cleaning and organizing the back of house areas in a restaurant or hotel.

This includes washing dishes and utensils, cleaning kitchen equipment, and ensuring sanitation standards are met.

They may also assist in basic food preparation tasks, remove trash, and restock kitchen supplies.

In some cases, they may also be responsible for setting tables, serving food and drinks, or assisting with inventory management.

 

Conclusion

So, there you have it.

Today, we unraveled the intricate layers of what it truly means to be a steward.

Surprise, surprise?

It’s not merely about serving people.

It’s about creating an environment of comfort and hospitality, one guest at a time.

Armed with our comprehensive steward job description template and real-life samples, you’re ready to take the next step.

But why put a full stop here?

Dig deeper with our job description generator. It’s your stepping stone to precision-crafted job listings or refining your resume to the epitome of excellence.

Remember:

Each guest served is a step towards a grander vision.

Let’s shape that vision. Together.

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