Utility Worker Job Description [Updated for 2025]

utility worker job description

In today’s modern and ever-evolving world, the spotlight on utility workers has never been more significant.

As infrastructure grows and evolves, the demand for skilled individuals who can maintain, repair, and improve our utility systems also increases.

But let’s delve deeper: What’s truly expected from a utility worker?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager defining the perfect candidate,
  • Or simply interested in the day-to-day tasks of utility workers,

You’re in the right place.

Today, we present a customizable utility worker job description template, designed for easy posting on job boards or career sites.

Let’s get started.

Utility Worker Duties and Responsibilities

Utility Workers perform a variety of tasks to ensure the efficient operation of a facility’s infrastructure.

They can work in various settings such as power plants, water treatment facilities, public works, and schools.

Here are the main duties and responsibilities of a Utility Worker:

  • Perform routine maintenance tasks such as cleaning, repairing, and inspecting equipment
  • Operate and maintain utility systems such as heating, ventilation, and air conditioning (HVAC) systems
  • Assist in the installation of utility systems and equipment
  • Monitor equipment and systems to ensure they are functioning properly
  • Identify and report any issues or malfunctions to supervisors
  • Adhere to safety procedures and policies to ensure a safe work environment
  • Assist in the preparation and completion of work orders
  • Operate a variety of tools and equipment, including power tools and heavy machinery
  • Perform groundskeeping duties such as snow removal, grass cutting, and landscaping as necessary
  • Transport supplies and materials as needed

 

Utility Worker Job Description Template

Job Brief

We are seeking a diligent, reliable Utility Worker to join our team.

In this role, you will be responsible for maintaining the cleanliness and sanitation of our facilities, conducting routine maintenance tasks, and assisting in inventory management.

Our ideal candidate is hard-working, observant, and capable of performing physical tasks, including lifting heavy items and working in a variety of environmental conditions.

Prior experience in a similar role or in the manufacturing industry will be advantageous.

 

Responsibilities

  • Perform routine maintenance tasks such as cleaning, sanitizing, and minor repairs.
  • Assist in inventory management, stocking supplies, and materials as needed.
  • Operate machinery and heavy equipment as required.
  • Comply with all safety and health regulations.
  • Report any unsafe conditions or faulty equipment to the supervisor.
  • Support other team members in their tasks as required.
  • Adhere to company policies and procedures at all times.

 

Qualifications

  • Prior experience as a utility worker, janitor, or in a similar role.
  • Knowledge of cleaning procedures and industrial cleaning equipment.
  • Ability to perform physically demanding tasks.
  • High School Diploma or equivalent.
  • Excellent communication skills and the ability to work as part of a team.
  • Ability to work in various weather and temperature conditions.
  • Knowledge of safety regulations and procedures.

 

Benefits

  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Opportunities for advancement
  • On-the-job training

 

Additional Information

  • Job Title: Utility Worker
  • Work Environment: This role often involves working in various conditions including outdoor environments, and requires physical stamina for lifting and moving heavy items.
  • Reporting Structure: Reports to the Facility Manager or Shift Supervisor.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $28,000 minimum to $45,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Utility Worker Do?

Utility Workers can be found in a variety of industries and their duties often depend on the specific job setting.

However, their general role involves maintaining and repairing utilities to ensure optimal functionality.

Utility Workers may work in industries such as energy production, water treatment, electrical distribution, and even in sanitation departments.

They are responsible for operating, maintaining, and fixing equipment used in these utilities.

In their daily work, Utility Workers often inspect equipment and systems for any issues, from mechanical faults to safety hazards.

They conduct regular maintenance checks and carry out necessary repairs or replacements.

They may also be responsible for installing new equipment or systems, ensuring they comply with safety standards and regulations.

Some Utility Workers may be required to monitor gauges and meters to track the functionality of the utility systems.

Utility Workers may also carry out general cleaning and maintenance tasks to ensure the work area is safe and tidy.

This could include cleaning equipment, removing waste, and ensuring tools and equipment are stored correctly.

In emergency situations, Utility Workers may be called upon to quickly repair or replace faulty equipment to minimize disruption to services.

This might involve working in challenging conditions and at unusual hours.

Regardless of the specific duties, the ultimate role of a Utility Worker is to ensure the smooth and efficient operation of utility services.

 

Utility Worker Qualifications and Skills

Utility Workers must possess a diverse set of skills and qualifications to effectively perform their tasks, which include:

  • Physical strength and stamina to perform labor-intensive tasks, such as lifting heavy objects and working for extended periods.
  • Technical skills to operate and maintain equipment used in utility work such as water pumps, valves, and pipes.
  • Problem-solving skills to identify and resolve issues that may arise during the course of their work, such as leakages or blockages in utility systems.
  • Knowledge of safety regulations and procedures to ensure a safe working environment for themselves and others.
  • Good hand-eye coordination for tasks that require precision, such as connecting wires or installing components.
  • Communication skills to effectively interact with team members, supervisors, and occasionally, customers.
  • Attention to detail to ensure tasks are completed accurately and efficiently.
  • Ability to work in various weather conditions as utility work often takes place outdoors.
  • Training or experience in a related field may be required depending on the specific utility role.

 

Utility Worker Experience Requirements

Entry-level Utility Workers generally require a high school diploma or equivalent and previous experience is not always necessary, as most of the job-specific training will be provided on the job.

This might include work in custodial services, grounds keeping, or general maintenance tasks.

Those with 1 to 2 years of experience have usually gained basic knowledge of the industry, tools, safety procedures, and operational guidelines.

They may have also gathered experience in related roles such as a Maintenance Helper, Janitorial Assistant, or General Laborer.

Candidates with more than 3 years of experience are often skilled in performing routine maintenance tasks, troubleshooting equipment issues, and assisting with repair work.

They may have also gained experience in operating machinery, following safety protocols, and using various hand and power tools.

Utility Workers with more than 5 years of experience are generally considered highly skilled and may have supervisory or team-lead experience.

They are capable of training and guiding new hires, overseeing projects, and ensuring adherence to safety and quality standards.

Such workers are often considered for roles like Utility Supervisor or Maintenance Manager.

 

Utility Worker Education and Training Requirements

Utility Workers often require a high school diploma or equivalent for entry-level positions.

Many utility companies provide on-the-job training that can vary in length from a few weeks to a few months.

This training typically covers the company’s specific machinery, safety procedures, and rules and regulations of the industry.

For some specialized roles, such as those dealing with electrical or gas utilities, a vocational or trade school certificate may be beneficial.

These programs often combine classroom learning with hands-on experience and can last from six months to two years.

Although not universally required, some utility workers may find it beneficial to obtain certification through a recognized industry association.

This can demonstrate a commitment to the profession and may provide an advantage in job advancement.

In addition to formal education and training, utility workers need to have a valid driver’s license, as their work often involves traveling to different work sites.

Continued learning and training are also important in this field due to the ongoing advancements in technology and industry standards.

 

Utility Worker Salary Expectations

The average salary for a Utility Worker is approximately $15.90 (USD) per hour.

The exact earnings can vary based on factors such as years of experience, location, and the company that employs them.

 

Utility Worker Job Description FAQs

What skills does a utility worker need?

Utility workers must possess good mechanical skills for operating and maintaining equipment.

They should have physical strength and stamina as the job often involves heavy lifting and working for extended periods.

Attention to safety is paramount, as is the ability to follow procedures and guidelines.

Communication skills are also essential in order to effectively work within a team and understand instructions.

 

Do utility workers need any specific qualifications?

While a college degree is not typically required for a utility worker position, a high school diploma or equivalent is often needed.

Many utility workers receive on-the-job training.

However, some employers may prefer candidates who have completed a vocational or apprenticeship program in a related field.

Some positions may also require a valid driver’s license or commercial driver’s license (CDL).

 

What should you look for in a utility worker resume?

A utility worker’s resume should demonstrate experience in maintenance, construction, or a related field.

Look for indications of physical stamina, such as experience in physically demanding roles.

Any certifications related to the job, such as a CDL or safety certification, should also be included.

Additionally, any demonstrated teamwork or communication skills could be beneficial.

 

What qualities make a good utility worker?

A good utility worker is dedicated, reliable, and able to work well in a team.

They should be physically fit and able to handle the demands of the job.

Attention to detail is also crucial, as is a commitment to safety at all times.

Good problem-solving skills can be a valuable asset, helping them to handle unexpected issues that arise during their work.

 

Is it difficult to hire utility workers?

The difficulty of hiring utility workers can depend on several factors, such as the location and the specific requirements of the role.

In some areas, there may be a shortage of qualified candidates, making hiring more challenging.

However, with competitive salary and benefits offerings, and a focus on employee safety and training, employers can attract high-quality candidates for utility worker positions.

 

Conclusion

There you have it.

Today, we’ve illuminated the true nature of a utility worker.

Surprised?

It’s not just about fixing leaks or mending wires.

It’s about maintaining the infrastructure that keeps our daily life running smoothly, one task at a time.

Armed with our comprehensive utility worker job description template and real-world examples, you’re well-equipped to step into this vital role.

But don’t stop there.

Go beyond with our job description generator. It’s your ultimate tool for creating precise job listings or refining your resume to stand out.

Remember:

Every task you perform as a utility worker contributes to the bigger picture.

Let’s maintain that infrastructure. Together.

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