Volunteer Coordinator Job Description [Updated for 2025]

In the era of community service and social responsibility, the role of a Volunteer Coordinator has never been more pivotal.

As the spirit of volunteerism grows, so does the demand for adept individuals who can manage, inspire, and guide the legion of helping hands, amplifying their impact in our communities.

But let’s delve deeper: What’s truly expected from a Volunteer Coordinator?

Whether you are:

• A job seeker trying to understand the essence of this role,
• A hiring manager designing the profile of the perfect candidate,
• Or simply curious about the inner workings of volunteer coordination,

You’re in the right place.

Today, we reveal a customizable Volunteer Coordinator job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Volunteer Coordinator Duties and Responsibilities

Volunteer Coordinators are responsible for recruiting, training, and managing volunteers within an organization.

They ensure a steady flow of volunteers for various events and programs, and maintain a positive environment for all volunteers.

Their duties and responsibilities include:

• Recruiting and training new volunteers
• Coordinating volunteer schedules and assignments
• Maintaining accurate records of volunteer hours and assignments
• Facilitating communication between the organization and volunteers
• Planning and hosting volunteer recognition events
• Implementing volunteer policies and procedures
• Resolving any issues or concerns that volunteers may have
• Creating volunteer roles and descriptions that align with the organization’s needs
• Assessing the needs of the organization and actively recruiting volunteers to fill those needs
• Ensuring a positive experience for volunteers, promoting their engagement and retention

 

Volunteer Coordinator Job Description Template

Job Brief

We are looking for a dedicated Volunteer Coordinator to recruit, manage, and oversee volunteers for our organization.

The Volunteer Coordinator’s responsibilities include recruiting and training new volunteers, keeping a database of volunteer information and skills, matching volunteers to opportunities that suit their skills, keeping volunteers informed, and conveying our organization’s purpose to the public.

A successful Volunteer Coordinator should be meticulous about keeping records and passionate about volunteer work.

They should uphold the values of our organization while ensuring the comfort of our volunteers.

 

Responsibilities

• Recruiting, training, and supervising new volunteers.
• Collecting volunteer information, availability, and skills, and keeping an up-to-date database.
• Using marketing tools such as outreach programs, e-mails, and volunteer databases.
• Keeping new and existing volunteers informed about the organization and volunteer opportunities.
• Matching volunteers to opportunities that suit their skill sets, and ensuring they understand their responsibilities and receive the proper training.
• Organizing and participating in volunteer recognition programs and special events.
• Keeping schedules and records of volunteers’ work.
• Preparing codes of conduct and operating procedures to uphold the organization’s values.
• Ensuring the purpose of the organization and its actions is clearly communicated.

 

Qualifications

• Proven experience as a Volunteer Coordinator or similar role
• Experience in volunteering locally and/or internationally
• Experience in event planning
• Working knowledge of databases and MS Office (especially Excel)
• Able to communicate effectively with diverse groups
• Excellent organizational and team coordination abilities
• A proactive and business mindset
• A degree in business administration, human resources or relevant field is preferred

 

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Opportunity to make a difference in the community

 

Additional Information

• Job Title: Volunteer Coordinator
• Work Environment: Office setting with some travel for outreach programs and events.
• Reporting Structure: Reports to the Director of Volunteer Services.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $38,000 minimum to $52,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Volunteer Coordinator Do?

A Volunteer Coordinator works for non-profit organizations, charities, and event management companies where their primary role is to recruit, manage, and train volunteers.

They are responsible for writing volunteer job descriptions, posting volunteer opportunities, and screening volunteer applicants to match them with suitable roles based on their skills and interests.

Their role also involves coordinating the schedules of volunteers to ensure adequate coverage for various tasks and events.

They also act as a liaison between the organization and its volunteers, maintaining open communication and fostering a supportive environment.

This includes resolving disputes, addressing volunteers’ concerns, and promoting volunteer recognition.

In addition, Volunteer Coordinators may be involved in strategic planning and budgeting, particularly in relation to volunteer programs and activities.

They also oversee record keeping of volunteer hours and tasks, and are often responsible for ensuring volunteers are aware of and comply with organizational policies and procedures.

Lastly, they may also be involved in community outreach and partnerships to promote the organization and its volunteer opportunities.

 

Volunteer Coordinator Qualifications and Skills

A proficient Volunteer Coordinator should have the skills and qualifications that correspond to the demands of the role, such as:

• Organizational skills to plan, coordinate, and manage volunteer events and activities effectively.
• Interpersonal and communication skills to interact with a diverse group of volunteers, staff, and stakeholders.
• Leadership abilities to inspire, motivate and provide direction to volunteers while fostering a positive and collaborative work environment.
• Problem-solving skills to address and resolve any issues or conflicts that may arise amongst volunteers or during volunteer activities.
• Ability to manage time effectively to meet deadlines and ensure the smooth operation of volunteer activities.
• Administrative skills to handle volunteer databases, schedules, and communications professionally.
• Recruitment skills to attract, select, and retain suitable volunteers who align with the organization’s mission and vision.
• Empathy and understanding, as they often work with volunteers who may be involved in challenging or emotional situations.

 

Volunteer Coordinator Experience Requirements

For entry-level Volunteer Coordinator positions, candidates typically require at least 1-2 years of experience in a voluntary or part-time role, often in the non-profit sector.

This experience helps them understand the dynamics and needs of volunteers and the communities they serve.

Candidates may gain this experience through roles such as volunteer, community outreach assistant, or event planner.

They may also acquire relevant skills through educational programs focusing on social work, sociology or public administration.

For mid-level Volunteer Coordinator roles, candidates should ideally have at least 3-5 years of experience in volunteer management.

This experience could include recruiting, training and managing volunteers, as well as creating and implementing volunteer programs.

Candidates aspiring to senior Volunteer Coordinator roles or roles in large organizations should ideally have more than 5 years of experience in volunteer management.

They may have further developed their skills through graduate studies in non-profit management or related fields.

In addition, they likely have leadership experience and are proficient in managing multiple projects and teams.

They may also have experience in strategic planning, budgeting, and fundraising.

 

Volunteer Coordinator Education and Training Requirements

Volunteer Coordinators typically have a bachelor’s degree in human resources, business administration, social work, or a related field.

This role requires excellent interpersonal skills, as coordinators must effectively communicate with a wide range of people.

They also require organizational skills to manage multiple volunteers and projects at once.

While not always required, some employers may prefer Volunteer Coordinators with a master’s degree in nonprofit management, public administration, or a similar field.

This advanced education can provide a deeper understanding of the nonprofit sector and effective volunteer management strategies.

Experience in volunteer management and program development is often valued as much as formal education.

This can be acquired through internships, part-time jobs, or volunteering.

Volunteer Coordinators may also consider obtaining certification from organizations like the Council for Certification in Volunteer Administration.

Although voluntary, certification can demonstrate a coordinator’s commitment to best practices in volunteer management.

Continuing education, such as workshops or conferences on volunteer management, is also beneficial for staying current with trends and developments in the field.

 

Volunteer Coordinator Salary Expectations

A Volunteer Coordinator can expect to earn an average salary of $43,336 (USD) per year.

However, the actual salary can vary based on the coordinator’s experience, the size and type of the organization, and the geographical location.

 

Volunteer Coordinator Job Description FAQs

What skills does a Volunteer Coordinator need?

Volunteer Coordinators need to have excellent communication and interpersonal skills to interact with a diverse group of volunteers.

They should possess strong organizational skills for scheduling volunteer activities and maintaining accurate records.

Leadership, problem-solving, and conflict management skills are also beneficial for managing volunteers and addressing any issues that arise.

 

Do Volunteer Coordinators need a degree?

A degree is not always required for a Volunteer Coordinator, but having a bachelor’s degree in social work, human resources, or a related field can be beneficial.

However, employers often value experience in volunteer management or nonprofit organizations more highly.

Some employers may also require certification in volunteer administration.

 

What should you look for in a Volunteer Coordinator resume?

When reviewing a Volunteer Coordinator resume, look for experience in volunteer recruitment and management.

This could include experience in scheduling, training, and recognizing volunteers.

It’s also beneficial if they have experience in developing and implementing volunteer programs.

Strong communication, leadership, and organizational skills should also be evident from their previous roles.

 

What qualities make a good Volunteer Coordinator?

A good Volunteer Coordinator is compassionate, understanding, and enthusiastic about their work.

They should be able to inspire and motivate others to participate in volunteer activities.

Being adaptable is crucial as volunteer coordination often involves working with various people and managing changing situations.

A good Volunteer Coordinator should also be dedicated to promoting the mission and values of the organization they represent.

 

Is it difficult to hire a Volunteer Coordinator?

Hiring a Volunteer Coordinator can be a challenge because the role requires a unique set of skills.

It’s essential to find someone who is not only organized and a good communicator, but who also has a passion for service and can inspire others.

However, with clear job descriptions and targeted recruitment strategies, it is possible to find a suitable candidate for the role.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of being a volunteer coordinator.

Surprised?

It’s not just about organizing events.

It’s about weaving the fabric of community service, one volunteer at a time.

Armed with our comprehensive volunteer coordinator job description template and real-world examples, you’re ready to jump right in.

But why halt your momentum there?

Dive deeper with our job description generator. It’s your next step to crafting precise job listings or perfecting your resume.

Remember:

Every volunteer event is a part of the bigger picture.

Let’s build that community. Together.

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