Wholesale Assistant Job Description [Updated for 2025]

In the increasingly globalized world of commerce, the role of the wholesale assistant has become crucially important.

As trade expands and becomes more complex, there’s a growing demand for proficient individuals who can efficiently manage and facilitate our wholesale operations.

But what exactly is expected from a wholesale assistant?

Whether you are:

• A job seeker looking to understand the core responsibilities of this role,
• A hiring manager attempting to define the perfect candidate,
• Or simply curious about the nuances of wholesale operations,

You’ve come to the right place.

Today, we present a customizable wholesale assistant job description template, tailor-made for easy posting on job boards or career sites.

Let’s dive right into it.

Wholesale Assistant Duties and Responsibilities

Wholesale Assistants have various duties related to product and inventory management, customer service, and administrative tasks within a wholesale environment.

Their main responsibilities typically include:

• Assist with the receipt, storage, and tracking of stock
• Maintain accurate inventory records
• Prepare and pack orders for shipment
• Process customer orders and handle customer enquiries
• Manage returns and exchanges
• Coordinate with other team members and departments to ensure smooth operations
• Assist with marketing and promotional activities
• Perform administrative tasks such as filing, data entry, and record keeping
• Help with the analysis of sales data and forecast future demand
• Develop and maintain positive business relationships with clients and suppliers

 

Wholesale Assistant Job Description Template

Job Brief

We are seeking a detail-oriented and organized Wholesale Assistant to support our wholesale team.

This role involves managing customer orders, coordinating delivery schedules, and communicating effectively with a range of stakeholders.

The ideal candidate will have a keen eye for detail, be adept at managing multiple tasks simultaneously, and have excellent customer service skills.

Familiarity with wholesale operations and inventory management systems is highly beneficial.

Ultimately, the role of the Wholesale Assistant is to support the wholesale team to ensure smooth operations and high customer satisfaction.

 

Responsibilities

• Assisting with the processing of customer orders
• Coordinating deliveries and shipments
• Maintaining and updating customer databases
• Communicating with customers to confirm orders and delivery schedules
• Supporting the sales team with administrative tasks
• Ensuring all documentation and paperwork is up to date
• Assisting with inventory control and management
• Helping to resolve customer queries and complaints

 

Qualifications

• Proven experience in a similar role within a wholesale or retail environment
• Excellent communication and customer service skills
• Strong organizational abilities with attention to detail
• Proficiency in Microsoft Office Suite and inventory management software
• Ability to multitask and prioritize workload
• High school diploma or equivalent; degree in business, marketing or related field is a plus

 

Benefits

• 401(k) with company matching
• Health, dental and vision insurance
• Paid vacation and holidays
• Employee discount on products
• Opportunities for career advancement

 

Additional Information

• Job Title: Wholesale Assistant
• Work Environment: This is primarily an office-based role but may involve some travel to trade shows or client meetings.
• Reporting Structure: Reports to the Wholesale Manager or Director of Wholesale.
• Salary: Salary is based on experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $45,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Wholesale Assistant Do?

A Wholesale Assistant typically works in the wholesale sector supporting the sales team and their clients.

They can work in various industries where wholesale operations are conducted, like the food industry, clothing industry, or even in the technology sector.

Their role includes managing the administration of wholesale orders, ensuring the correct products are sent to the right locations in a timely manner.

They are responsible for the accurate processing of purchase orders and sales invoices, and often liaise with logistics teams or third-party couriers to arrange deliveries.

Wholesale Assistants also maintain contact with clients, answering any queries they have about products, delivery times, or pricing.

They also work with the sales team to ensure stock levels are appropriately maintained, and that any issues with supply or demand are quickly addressed.

In some cases, Wholesale Assistants may be required to assist with the development of sales strategies, or provide support at industry events and trade shows.

They will also need to keep records and create reports related to sales, orders, returns and customer feedback.

Their role is important in ensuring efficient operations in the wholesale sector, contributing to customer satisfaction and the overall success of the business.

 

Wholesale Assistant Qualifications and Skills

A competent Wholesale Assistant should possess a combination of technical knowledge, interpersonal skills, and industry-specific abilities, including:

• Strong organizational skills to manage inventory and maintain accurate records of products and transactions.
• Good numerical abilities for handling pricing, discounts, and calculating customer bills accurately.
• Excellent communication skills for interacting with suppliers, customers, and team members to ensure smooth business operations.
• Understanding of wholesale industry trends, market dynamics, and customer preferences to provide appropriate product recommendations.
• Customer service skills to build and maintain strong relationships with clients, respond to their queries and resolve any issues promptly.
• Physical fitness to handle bulk products and perform warehousing tasks as needed.
• Ability to use inventory management software and other relevant computer applications to streamline wholesale operations and improve efficiency.
• Problem-solving skills to identify and rectify issues related to inventory, distribution, or customer service.

 

Wholesale Assistant Experience Requirements

Wholesale Assistants are typically expected to have at least 1-2 years of experience in a wholesale or retail environment.

This experience can be gained through part-time roles, internships, or even summer jobs, giving them familiarity with the operations, logistics, and customer service aspects of the role.

In some cases, candidates may gain relevant experience in customer service or administrative roles which involve the management and fulfillment of orders, inventory management, and maintaining relationships with customers or suppliers.

Candidates with more than 3 years of experience often have a deeper understanding of wholesale operations, including warehouse management, shipping and receiving, sales forecasting, and negotiating prices with suppliers.

They may have also developed advanced skills in using wholesale management software.

Those with more than 5 years of experience are likely to have had some supervisory or managerial experience in a wholesale environment.

They may be equipped to take on higher-level responsibilities, including leading a team, strategic planning, and managing relationships with key accounts.

 

Wholesale Assistant Education and Training Requirements

A Wholesale Assistant typically requires at least a high school diploma or equivalent.

However, an associate’s or bachelor’s degree in business, supply chain management, or a similar field can be beneficial.

Basic knowledge of wholesale operations, inventory management, and customer service is essential.

This knowledge can be gained through on-the-job training, internships, or related work experience.

Familiarity with software applications such as Microsoft Office Suite, particularly Excel for managing spreadsheets, as well as wholesale management software or customer relationship management (CRM) software is often required.

Although not mandatory, certifications in supply chain management, purchasing, or inventory control can enhance a Wholesale Assistant’s skills and employment opportunities.

Some employers may require or prefer candidates with these certifications.

Strong interpersonal and communication skills are necessary due to the role’s customer-facing nature.

In addition, a Wholesale Assistant must have good numerical skills for tasks such as inventory counting, calculating discounts, and dealing with invoices.

Continuous on-the-job training is usually provided to keep the Wholesale Assistant updated with the latest wholesale trends and business operations.

Some employers may offer opportunities for further professional development and training.

 

Wholesale Assistant Salary Expectations

A Wholesale Assistant can expect to make an average of $32,000 (USD) per year.

However, the actual salary may fluctuate based on the assistant’s experience, the company they work for, and the region in which they are employed.

 

Wholesale Assistant Job Description FAQs

What skills does a Wholesale Assistant need?

Wholesale Assistants should possess excellent communication and organizational skills to handle multiple tasks at a time.

They should also have good numerical skills for managing stock and making calculations.

Knowledge of wholesale business practices and product lines are also important.

Other crucial skills include problem-solving, customer service, and the ability to work as part of a team.

 

Do Wholesale Assistants need a degree?

While a degree is not typically necessary for a Wholesale Assistant, it can be beneficial.

For example, a degree in business or a related field could provide a solid understanding of the wholesale industry.

However, most employers value relevant work experience and skills over formal education.

Training is usually provided on the job.

 

What should you look for in a Wholesale Assistant resume?

When hiring for a Wholesale Assistant, look for candidates with previous experience in a wholesale or retail environment.

Familiarity with inventory management systems and office software is a plus.

Strong numerical skills and the ability to handle multiple tasks are also important.

Additionally, check for excellent communication skills, as the role often involves liaising with suppliers and customers.

 

What qualities make a good Wholesale Assistant?

A good Wholesale Assistant is organized, detail-oriented, and has excellent multitasking abilities.

They should have strong communication skills to liaise with suppliers and customers effectively.

They should also be able to work well under pressure and meet deadlines.

An understanding of the wholesale industry and the company’s specific products is also highly beneficial.

 

Is it difficult to hire Wholesale Assistants?

The difficulty in hiring Wholesale Assistants often depends on the specific requirements of the role and the local job market.

In general, there is a broad pool of candidates suitable for entry-level positions.

However, finding candidates with specific industry knowledge or advanced skills in inventory management can be more challenging.

Therefore, employers often provide on-the-job training to develop these skills.

 

Conclusion

And there you have it.

Today, we’ve shed light on the crucial role of a wholesale assistant.

Surprise, surprise?

It’s not just about managing stock.

It’s about shaping the backbone of commerce, one order at a time.

With our ready-to-use wholesale assistant job description template and real-world examples, you’re equipped to make your move.

But why draw the line there?

Go beyond the surface with our job description generator. It’s your key to creating pinpoint-accurate listings or honing your resume to faultlessness.

Remember:

Every order processed is part of a larger process.

Let’s shape the future of commerce. Together.

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