Infrastructure Analyst Job Description [Updated for 2025]

infrastructure analyst job description

In the era of digital transformation, the role of Infrastructure Analysts is more vital than ever.

As technology evolves, the demand for skilled professionals who can design, develop, and secure our digital infrastructure continues to rise.

But what does the role of an Infrastructure Analyst really entail?

Whether you are:

  • A job seeker looking to comprehend the scope of this position,
  • A hiring manager outlining the perfect candidate,
  • Or simply fascinated by the intricacies of IT infrastructure,

You’ve come to the right place.

Today, we present a customizable Infrastructure Analyst job description template, ready for easy posting on job boards or career portals.

Let’s delve right into it.

Infrastructure Analyst Duties and Responsibilities

Infrastructure Analysts play a crucial role in managing and updating an organization’s IT infrastructure.

They use their technological know-how to evaluate systems performance, troubleshoot issues, and ensure that all systems run smoothly and efficiently.

Their primary responsibilities include:

  • Analyzing the current IT infrastructure and identifying areas that require updates or improvements
  • Testing and implementing new systems and infrastructure
  • Monitoring system performance and troubleshooting issues as they arise
  • Maintaining system security by implementing and managing appropriate measures
  • Documenting all processes and maintaining records of system upgrades
  • Collaborating with other IT professionals to customize and adapt existing systems to the organization’s specific needs
  • Providing technical support and guidance to other staff members
  • Keeping abreast of current trends and developments in IT infrastructure
  • Assisting in the development of disaster recovery plans
  • Presenting regular updates and reports to the management team

 

Infrastructure Analyst Job Description Template

Job Brief

We are seeking a skilled Infrastructure Analyst to ensure our IT infrastructure is designed, implemented, and maintained effectively.

The Infrastructure Analyst will be responsible for monitoring and managing our computer systems and networks, ensuring that they are running smoothly and efficiently.

The ideal candidate should be well-versed in computer systems, network functions, and security systems.

They should also be familiar with the latest industry trends and be able to identify areas where our current systems could be updated or improved.

 

Responsibilities

  • Monitor and manage day-to-day IT infrastructure including hardware, software, network, and server administration.
  • Identify and resolve infrastructure problems, plan infrastructure updates and improvements.
  • Ensure efficient system operations to provide maximum performance and availability for their users.
  • Work with other IT personnel to strategize and implement new infrastructure to meet business requirements.
  • Conduct regular system audits and software performance tuning.
  • Perform troubleshooting, system backups, archiving, and disaster recovery.
  • Document and maintain software, hardware, and network inventory.
  • Help in developing and implementing IT standards and policies, and provide guidance during system upgrades or installations.

 

Qualifications

  • Proven work experience as an Infrastructure Analyst or similar role.
  • Experience with databases, networks (LAN, WAN), and patch management.
  • Knowledge of system security and data backup/recovery.
  • Understanding of IT infrastructure trends and technologies.
  • Familiarity with various operating systems and platforms.
  • Knowledge of risk assessment tools, technologies, and methods.
  • Detail oriented and strong problem-solving skills.
  • BSc degree in Computer Science, IT or relevant field.

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: Infrastructure Analyst
  • Work Environment: Office setting with options for remote work. Occasional travel may be required for hardware installation or troubleshooting.
  • Reporting Structure: Reports to the IT Manager or Infrastructure Lead.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $80,000 minimum to $120,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Infrastructure Analyst Do?

Infrastructure Analysts are IT professionals who primarily work in various business sectors, such as finance, healthcare, and technology.

They can also work for IT consulting firms or as independent consultants.

Their main role is to design, implement, and manage an organization’s computer infrastructure.

This includes networks, servers, security systems, and other critical IT systems that support the business operations.

They work closely with other IT professionals, such as Network Administrators and System Engineers, to ensure that the IT infrastructure is efficient, secure, and meets the business needs.

Infrastructure Analysts are also responsible for troubleshooting and resolving any issues with the infrastructure.

They monitor the performance of the systems, analyze issues, identify solutions, and work on implementing these solutions.

In addition, they often play a key role in planning and executing IT projects, such as system upgrades, migrations, and expansions.

They frequently interact with vendors to procure and manage hardware and software resources.

They also advise senior management on strategic planning, budgeting, and risk management in relation to the IT infrastructure.

Moreover, Infrastructure Analysts have to keep up with the latest trends and developments in IT infrastructure technologies to ensure that the organization’s infrastructure is up-to-date and capable of supporting future business needs.

 

Infrastructure Analyst Qualifications and Skills

Infrastructure Analysts use a range of technical and soft skills, along with industry knowledge to maintain and improve the IT infrastructure of an organization, including:

  • Strong understanding of IT systems, network architectures, and data center operations to efficiently manage and monitor infrastructure.
  • Excellent problem-solving skills to quickly identify, troubleshoot, and resolve any issues that might arise in the IT infrastructure.
  • Effective communication skills to liaise between IT teams, management, and end users, explaining technical information in a clear and understandable manner.
  • Demonstrate flexibility and adaptability to work in a rapidly changing environment and manage multiple simultaneous projects.
  • Good analytical skills to evaluate the performance of the infrastructure and make necessary adjustments or recommendations for improvements.
  • Experience in using infrastructure monitoring tools and software to manage network and system operations.
  • Strong organizational and project management skills to plan and execute infrastructure-related projects.
  • Knowledge of IT security standards and protocols to ensure the infrastructure is protected against potential threats.

 

Infrastructure Analyst Experience Requirements

Infrastructure Analysts are generally required to have a Bachelor’s degree in Computer Science, Information Systems or a related field, with some employers preferring a Master’s degree.

Entry-level candidates may possess between 1 to 3 years of experience, often gained through internships or part-time roles in IT support or system administration.

These professionals can also gain hands-on experience in roles such as Network Analyst, IT Administrator, or Database Administrator.

Candidates with more than 3 years of experience are likely to have a solid understanding of IT infrastructure, including hardware, software, and networks.

They will have honed their problem-solving skills and may have had the opportunity to work with various types of enterprise software and hardware.

Those with more than 5 years of experience may have developed leadership skills and may have experience in project management or team lead roles.

They are likely to have a strong understanding of how IT infrastructure supports the strategic goals of an organization.

Furthermore, many roles require Infrastructure Analysts to possess certifications such as the Certified Information Systems Security Professional (CISSP) or CompTIA Network+.

These certifications, along with continuous learning to stay updated with new technology trends, are beneficial in advancing within this role.

 

Infrastructure Analyst Education and Training Requirements

Infrastructure Analysts are generally required to have a bachelor’s degree in information technology, computer science, or a related field.

They should have a solid understanding of network infrastructure, including protocols, hardware, software, and security measures.

This involves studying subjects like systems analysis, data modeling, and IT project management during their degree program.

Some positions may require Infrastructure Analysts to possess a master’s degree in a specialized IT discipline, such as data science or cybersecurity.

Infrastructure Analysts can also benefit from obtaining specific certifications like Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator Associate, or Certified Information Systems Security Professional (CISSP).

These certifications not only enhance their knowledge and skills but also make them more competitive in the job market.

As the field of technology is continuously evolving, Infrastructure Analysts are expected to engage in continuous learning to stay updated with the latest developments and technologies.

Some companies may also require experience with specific software or systems relevant to their operations.

 

Infrastructure Analyst Salary Expectations

An Infrastructure Analyst earns an average salary of $79,014 (USD) per year.

The actual income may fluctuate based on factors like experience, level of expertise, the complexity of the infrastructure handled, and the location of the job.

The employing company’s size and industry also significantly impact the salary.

 

Infrastructure Analyst Job Description FAQs

What skills does an Infrastructure Analyst need?

Infrastructure Analysts should possess strong problem-solving skills as they will need to diagnose and resolve a variety of IT problems.

They should also be knowledgeable in IT infrastructure including hardware, software, networks, and data centers.

Additionally, strong communication skills are essential as they will need to explain complex IT concepts to non-technical colleagues and stakeholders.

 

What qualifications should an Infrastructure Analyst have?

An Infrastructure Analyst should ideally have a degree in computer science, information technology, or a related field.

Certifications like Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Solutions Architect Expert, or Cisco Certified Network Professional (CCNP) can also be beneficial.

Furthermore, hands-on experience with network administration, system design, and IT support is often required.

 

What should you look for in an Infrastructure Analyst resume?

When reviewing an Infrastructure Analyst resume, check for a strong background in IT infrastructure, including experience with both hardware and software systems.

Experience in project management or leading IT infrastructure projects can also be a strong indicator of an effective Infrastructure Analyst.

Additionally, any certifications relevant to the role should be clearly listed.

 

What qualities make a good Infrastructure Analyst?

A good Infrastructure Analyst is analytical, detail-oriented, and has a deep understanding of IT infrastructure.

They should be able to analyze and troubleshoot complex IT problems effectively and efficiently.

They should also be proactive, staying up-to-date with the latest technology trends and best practices in IT infrastructure.

Excellent communication skills are also vital, as they will often need to liaise between technical and non-technical stakeholders.

 

Is it difficult to hire an Infrastructure Analyst?

Hiring an Infrastructure Analyst can be challenging due to the technical nature of the role and the specific skills required.

However, with a clear understanding of the role’s requirements and a well-structured recruitment process, it is certainly possible to find qualified candidates.

It may be beneficial to work with a recruitment agency that specializes in IT roles to ensure a pool of qualified applicants.

 

Conclusion

So, there you have it.

Today, we have unraveled the mystery behind the role of an infrastructure analyst.

And you know what?

It’s not just about managing IT infrastructures.

It’s about architecting the digital backbone that supports business operations.

With our definitive infrastructure analyst job description template and real-life examples, you’re now primed to make your move.

But don’t stop here!

Venture further with our job description generator. It’s your ultimate resource for crafting precise job listings or perfecting your resume.

Remember:

Every piece of IT infrastructure is a part of the bigger business tapestry.

Let’s construct that future. Together.

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