Window Cleaning Technician Job Description [Updated for 2025]

In today’s modern world, the demand for skilled Window Cleaning Technicians is continuously rising.

As buildings rise higher and design becomes more complex, the need for professionals who can effectively maintain and clean our architectural glasswork grows stronger.

But let’s delve deeper: What’s truly expected from a Window Cleaning Technician?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply intrigued by the professional world of window cleaning,

You’ve come to the right place.

Today, we reveal a customizable Window Cleaning Technician job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Window Cleaning Technician Duties and Responsibilities

Window Cleaning Technicians are responsible for maintaining and cleaning windows, glass surfaces, and mirrors in both residential and commercial buildings.

They must adhere to safety protocols and use specialized equipment to complete tasks effectively and safely.

Their daily duties and responsibilities include:

• Inspecting and assessing the condition of windows or other glass surfaces to identify any necessary cleaning or maintenance
• Using specialized equipment such as squeegees, window cleaning tools, and extension poles to clean windows and other glass surfaces
• Using chemicals and cleaning solutions to remove stains, dirt, and grime from glass surfaces
• Ensuring the safety of themselves and others by using safety equipment and following safety protocols
• Performing minor maintenance on window frames, such as sealing cracks or fixing latches
• Handling and appropriately disposing of used cleaning solutions and materials
• Responding to customer queries and complaints, and working to resolve any issues related to the services provided
• Providing quotes and estimates to potential clients for window cleaning services
• Maintaining inventory of all cleaning supplies and ordering new stock as needed

 

Window Cleaning Technician Job Description Template

Job Brief

We are searching for a reliable and detail-oriented Window Cleaning Technician to join our team.

The responsibilities of the Window Cleaning Technician include, but are not limited to, cleaning windows, glass surfaces, and mirrors to ensure that they are smear-free and clear.

The ideal candidate has a keen attention to detail, excellent physical stamina, and a commitment to safety procedures.

Experience in window cleaning or other cleaning roles is a plus.

 

Responsibilities

• Cleaning windows, glass surfaces, and mirrors in accordance with specified requirements.
• Inspecting and maintaining cleaning equipment and tools.
• Ensuring safety precautions are adhered to when performing tasks, especially when using ladders or other equipment.
• Maintaining an inventory of cleaning supplies and equipment.
• Providing excellent customer service and addressing client concerns or complaints promptly.
• Working efficiently to complete all tasks within the agreed timeline.
• Adhering to company policies and safety regulations.
• Reporting any broken or damaged windows to the supervisor.
• Keeping track of and reporting any issues or additional tasks observed while performing duties.

 

Qualifications

• High school diploma or equivalent.
• Experience as a window cleaner or in a similar role preferred.
• Knowledge of cleaning tools, products, and equipment.
• Ability to work at heights and in varying weather conditions.
• Excellent physical fitness and stamina.
• Good communication and customer service skills.
• Attention to detail and a commitment to safety procedures.
• Ability to work independently and as part of a team.

 

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Retirement plan
• Professional development opportunities

 

Additional Information

• Job Title: Window Cleaning Technician
• Work Environment: Mostly outdoor work with some indoor tasks. Work involves physical labor and working at heights.
• Reporting Structure: Reports to the Cleaning Supervisor or Facilities Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a brief introduction to [email address or application portal].

 

What Does a Window Cleaning Technician Do?

Window Cleaning Technicians are primarily responsible for cleaning and maintaining windows and glass surfaces, often in commercial or public buildings, but also in residential settings.

They use a variety of cleaning solutions, tools, and equipment to wash, dry, and polish glass surfaces, ensuring they are free from dirt, grime, and streaks.

Window Cleaning Technicians may also be required to remove hard water stains, mold, or mildew, using specialized cleaning techniques and products.

They often work at heights using ladders, scaffolding, or window-washing cradles and therefore, they need to follow safety procedures and regulations diligently to prevent accidents.

Their role may also involve the maintenance and repair of their tools and equipment.

Additionally, they may be responsible for providing cost estimates to clients and scheduling appointments.

They work closely with clients to understand their needs and ensure their satisfaction, providing a high level of customer service.

 

Window Cleaning Technician Qualifications and Skills

A competent Window Cleaning Technician should have the skills and qualifications that adhere to the job role, such as:

• Physical fitness and agility to climb ladders, carry equipment, and work at varying heights
• Attention to detail to ensure windows are thoroughly cleaned and streak-free
• Knowledge of cleaning procedures and handling of cleaning products to ensure the most effective cleaning process and the safety of the environment
• Excellent time management skills to complete tasks within the scheduled timeframe
• Interpersonal skills to interact positively with clients and provide good customer service
• Problem-solving skills to handle any issues that may arise during the cleaning process
• Ability to work in various weather conditions, as window cleaning is often an outdoor job
• Experience in working with specialized window cleaning equipment, such as water-fed poles and squeegees

 

Window Cleaning Technician Experience Requirements

Window Cleaning Technicians often start their careers with on-the-job training, learning the appropriate methods for window cleaning, safety procedures, and the usage of necessary equipment.

Most entry-level roles do not require prior experience, however, some employers may prefer candidates with 1-2 years of experience in a related field, such as general cleaning, maintenance, or hospitality.

Those with more than 2 years of experience usually develop their skills in areas such as working on high-rise buildings, using specialized cleaning tools, and managing customer interactions.

Technicians with over 5 years of experience may also have knowledge in other areas like building maintenance or have been trained in advanced window cleaning techniques.

They may be ready to take on leadership roles or responsibilities such as training new staff, handling customer complaints, or supervising teams.

Furthermore, employers may require a Window Cleaning Technician to have certain physical capabilities, such as the ability to lift heavy equipment or comfort with working at heights.

Being certified by the International Window Cleaning Association or a similar body can be an added advantage, providing proof of the technician’s competence and professional training.

 

Window Cleaning Technician Education and Training Requirements

Window Cleaning Technicians typically require a high school diploma or equivalent.

Though formal education beyond high school is not typically required, vocational training or an associate’s degree in a relevant field like facilities maintenance or janitorial services can be beneficial.

To become a Window Cleaning Technician, one must undergo on-the-job training where they learn about the safety procedures, the types of products used, and techniques to clean windows effectively without causing damage.

Some employers may also require their technicians to complete a certification program, such as the Certified Window Cleaner (CWC) program offered by the International Window Cleaning Association.

This certification demonstrates an understanding of basic window cleaning techniques and safety protocols.

Knowledge of using equipment like squeegees, lifts, and ropes is essential, and training is often provided by the employing company.

While not mandatory, some technicians may choose to take additional safety training courses, especially if they will be working on high-rise buildings.

This can include courses on fall prevention, emergency evacuation procedures, and the safe use of equipment.

Employers generally look for individuals who are physically fit and have good manual dexterity, as the job often requires climbing ladders or scaffolding and working at heights.

 

Window Cleaning Technician Salary Expectations

A Window Cleaning Technician makes an average wage of $15.08 (USD) per hour.

The actual earnings can fluctuate depending on factors such as years of experience, location, and the size of the company employing them.

 

Window Cleaning Technician Job Description FAQs

What skills does a Window Cleaning Technician need?

Window Cleaning Technicians should have physical stamina to perform tasks like climbing ladders, reaching high places and carrying heavy equipment.

Manual dexterity to handle tools and operate machinery is crucial.

They should also have good balance to stay steady at heights.

Additionally, they need to possess good interpersonal skills to interact with customers and provide excellent customer service.

 

Do Window Cleaning Technicians need any certifications?

While a formal education or certification isn’t mandatory, many employers prefer Window Cleaning Technicians who are certified from a recognized institution.

A certificate in safety training for using high-rise equipment can be an added advantage.

Technicians may also need a valid driver’s license if their job involves travelling to different locations.

 

What should you look for in a Window Cleaning Technician resume?

A strong Window Cleaning Technician resume should show relevant work experience and highlight skills like physical fitness, ability to work at heights, customer service skills, and any certifications in safety training.

It’s also beneficial if a candidate has a driver’s license.

Additionally, look for evidence of attention to detail, as cleanliness and thoroughness are essential in this role.

 

What qualities make a good Window Cleaning Technician?

A good Window Cleaning Technician is one who is not afraid of heights and possesses a good level of physical fitness.

They should be responsible, reliable and have a keen attention to detail to ensure windows are left spotless.

Good customer service skills are also important as they often interact with clients.

The ability to adhere to safety protocols is a must.

 

Are there any risks involved in the job of a Window Cleaning Technician?

Yes, Window Cleaning Technicians often work at heights and are required to handle heavy equipment, making it a physically demanding role with some level of risk.

Therefore, following safety protocols and using the correct equipment is paramount to avoid accidents or injuries on the job.

Regular safety training sessions are often conducted to ensure the safety of these professionals.

 

Conclusion

There you have it.

Today, we’ve given you a clear view into what it means to be a window cleaning technician.

And guess what?

It’s not just about cleaning windows.

It’s about providing a clearer perspective, one pane at a time.

With our handy window cleaning technician job description template and real-world examples, you’re ready to take the next step.

But why stop there?

Elevate your knowledge with our job description generator. It’s your ladder to creating detailed job listings or perfecting your resume.

Remember:

Every cleaned window is a part of a larger vision.

Let’s create that vision. Together.

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