Bike Share Technician Job Description [Updated for 2025]
In the era of sustainable transportation, the demand for Bike Share Technicians is rapidly growing.
As urban mobility evolves, so does the need for skilled hands who can maintain, repair, and ensure the smooth operation of our bike-sharing systems.
But what does a Bike Share Technician really do?
Whether you are:
- A job seeker trying to understand the specifics of this role,
- A hiring manager defining the perfect candidate,
- Or simply fascinated by the world of bike sharing,
You’re in the right place.
Today, we present a customizable Bike Share Technician job description template, designed for effortless posting on job boards or career sites.
Let’s get started.
Bike Share Technicians primarily perform tasks related to the maintenance, repair, and safety of public bicycle sharing systems.
Their daily duties and responsibilities include:
- Conduct routine inspections of the bicycles to check for damages or defects
- Perform maintenance and repairs on bicycles, including adjusting brakes and gears, replacing parts, fixing flat tires, and ensuring the overall safety and functionality of the bicycles
- Maintain and repair the docking stations and kiosks of the bike share system
- Ensure the proper distribution of bicycles throughout the bike share system, transporting bicycles from full stations to those with fewer or no bicycles as needed
- Assist customers with the use of the bike share system, including explaining how to rent and return bicycles, advising on safe cycling practices, and answering any questions or concerns
- Maintain records of maintenance and repair work, including documenting any necessary part replacements or significant damages
- Report any major issues or damages to the bike share management team
- Adhere to all safety regulations and procedures
Job Brief
We are seeking a skilled Bike Share Technician to join our team.
Your primary responsibilities will include maintaining and repairing our fleet of shared bikes, ensuring they are safe and ready for use.
The ideal candidate will have previous experience as a bicycle mechanic, an eye for detail, and a commitment to customer satisfaction.
Responsibilities
- Perform routine maintenance on a fleet of shared bicycles.
- Repair or replace damaged or worn-out bicycle parts.
- Inspect bikes for safety and operation and conduct test rides.
- Assist in the distribution and repositioning of bikes across various docking stations.
- Keep records of repairs, damages, and maintenance schedule for each bicycle.
- Manage the inventory of bike parts and accessories.
- Provide excellent customer service, resolving issues related to bike malfunctions.
- Ensure that all work is completed to a high standard and in a timely manner.
Qualifications
- Previous experience as a bicycle mechanic is required.
- Knowledge of bicycle parts and their functions.
- Ability to lift heavy objects and work in varying weather conditions.
- Strong problem-solving skills and attention to detail.
- Excellent customer service skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent. Additional certification from a reputable bicycle mechanic school is a plus.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Bike Share Technician
- Work Environment: Outdoor setting. The role requires physical work, including lifting, bending, and standing for long periods.
- Reporting Structure: Reports to the Maintenance Supervisor.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $30,000 minimum to $45,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
Bike Share Technicians typically work for bike sharing companies, often in urban areas with established or growing bike share programs.
Their main responsibility is to ensure that all bikes in the shared fleet are in good working condition.
This involves regular maintenance checks, cleaning, and repairing or replacing any faulty parts as necessary.
They also inspect and maintain docking stations, ensuring that bikes are securely locked and ready for use.
They keep a close eye on the inventory, redistributing bikes across different stations depending on demand.
Bike Share Technicians also respond to customer reports of broken or malfunctioning bikes.
They may need to travel to different locations around the city to retrieve and repair these bikes, or replace them with functional ones.
Safety is a key concern in this role.
Therefore, Bike Share Technicians must be knowledgeable about bike safety standards and ensure all bikes and equipment meet these guidelines.
They may also be involved in customer service, helping users understand how to rent and return bikes, and addressing any queries or issues they might have.
A competent Bike Share Technician should have the skills and qualifications that align with your job description, such as:
- Mechanical skills to identify and fix common issues with bicycles, such as repairing or replacing flat tires, adjusting brakes, and tuning gears.
- Technical knowledge of different types of bicycles and their components, to effectively diagnose and repair problems.
- Physical fitness and strength to handle and repair bicycles, which can sometimes require lifting heavy equipment or working in uncomfortable positions.
- Customer service skills to interact with customers, explain the repairs needed, and provide instructions on proper bicycle use and maintenance.
- Problem-solving skills to quickly identify the issue with a bicycle and determine the best way to fix it.
- Attention to detail to ensure that all bicycle parts are in good working condition and safe for use.
- Time management skills to efficiently handle multiple repairs and tasks in a timely manner.
- Knowledge of safety procedures to prevent accidents while repairing bicycles and to ensure that repaired bicycles are safe for use.
Bike Share Technicians generally have at least 1 to 2 years of experience in a related field such as bike repair or maintenance.
This experience can be gained through part-time work, internships, or vocational training programs.
Candidates with experience in similar roles such as a Bicycle Mechanic, Bike Shop Assistant, or related mechanical repair roles are often considered qualified for Bike Share Technician positions.
Those with more than 3 years of experience have often honed their technical skills and developed a comprehensive understanding of bike repair and maintenance through positions such as Senior Bicycle Mechanic or Workshop Manager.
Candidates with over 5 years of experience in bike maintenance and repair may have leadership experience under their belts and can be considered for supervisory or management roles within the bike-sharing industry.
It is also beneficial if they have hands-on experience with a variety of bicycle types and models, as well as a strong understanding of safety regulations and standards in the bike-sharing industry.
Bike Share Technicians typically require a high school diploma or equivalent and some experience in a related field such as mechanics or bicycle repair.
They should possess a strong understanding of bicycle mechanics, including assembly, maintenance, and repair.
Formal vocational training or a certificate in bicycle mechanics can be beneficial and may provide an advantage when applying for positions.
Some cities and companies may also require Bike Share Technicians to obtain a driver’s license or a special license to operate a commercial vehicle, depending on the responsibilities of the role.
Furthermore, Bike Share Technicians often deal with customers, so excellent communication and customer service skills are also essential.
Although not required, some technicians may pursue advanced courses or certifications in bicycle mechanics or specific types of bicycles to enhance their skills and knowledge.
Continued education is crucial in this role as it keeps technicians updated on the latest advancements in bicycle technology and repair techniques.
A Bike Share Technician can expect to earn an average salary of $30,000 (USD) per year.
However, the actual earnings may vary based on the level of experience, technical skills, geographical location, and the company that employs them.
A Bike Share Technician should possess excellent mechanical skills, specifically relating to bicycles.
They should know how to troubleshoot and repair various issues including tires, brakes, and gear systems.
Good physical stamina for handling heavy equipment and spending much of the day on their feet is also necessary.
In addition, they should have excellent customer service skills to interact with users and provide assistance when needed.
A degree is not typically required for a Bike Share Technician.
However, a high school diploma or equivalent is usually necessary.
In addition, some technicians may have completed a professional bike mechanic training program.
Most of the skills needed for this role can be learned on the job, and employers often provide on-site training.
When reviewing a Bike Share Technician resume, look for previous experience in bike repair or maintenance.
Technical skills, such as the ability to repair various bicycle issues, should be highlighted.
Also, look for evidence of good customer service skills, as technicians often interact with bike share users.
Physical stamina and the ability to work in various weather conditions are also important.
A good Bike Share Technician is mechanically adept and has a keen eye for detail, enabling them to quickly diagnose and repair issues.
They should also be reliable, as they may be responsible for maintaining a large number of bikes.
Good interpersonal skills are also important, as technicians will often interact with bike share users and need to provide good customer service.
On a typical day, a Bike Share Technician might start by inspecting and maintaining bikes in the workshop.
They may then head out to bike share stations to check for damaged or faulty bikes, bringing them back to the workshop for repair.
Throughout the day, they may also assist users with issues at bike share stations, such as helping them to check out bikes.
They may also be responsible for restocking bike stations as needed.
Conclusion
And there we have it.
Today, we’ve demystified what it truly takes to be a Bike Share Technician.
Surprised?
It’s not just about fixing bikes.
It’s about enhancing urban mobility, one bicycle at a time.
With our ready-to-use Bike Share Technician job description template and authentic examples, you’re geared up to make your move.
But why hit the brakes now?
Explore further with our job description generator. It’s your next pit stop for creating precise job listings or fine-tuning your resume to perfection.
Keep in mind:
Each bicycle you repair or maintain contributes to the bigger picture.
Let’s ride towards that future. Together.
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