Cable Technician Job Description [Updated for 2025]

In today’s modern world, the demand for cable technicians continues to rise.

As our reliance on technology and connectivity expands, the need for skilled individuals who can install, repair, and maintain our cable systems becomes more crucial.

So, what does a cable technician job really entail?

Whether you are:

• A job seeker wanting to understand the specifics of this role,
• A hiring manager looking to define the perfect candidate,
• Or simply curious about the tasks and responsibilities of a cable technician,

You’ve landed at the right place.

Today, we present a flexible cable technician job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Cable Technician Duties and Responsibilities

Cable Technicians are responsible for installing, maintaining, and repairing cable systems for television, internet, and phone services.

They also troubleshoot issues and provide customer service to clients.

Their duties and responsibilities include:

• Installing cable systems by running cables and drilling holes if necessary
• Repairing or replacing faulty or damaged cable lines and equipment
• Providing customer service and answering client questions about their cable system
• Maintaining a knowledge of different types of cables and their capabilities
• Inspecting installed cable lines, checking for fraying, damage and potential system performance issues
• Testing signal strength and connection quality
• Adjusting equipment settings for optimal performance
• Communicating with customers to understand their requirements and provide them with information on how to use the systems
• Keeping accurate records of each installation or maintenance service
• Complying with safety regulations during installations and repairs

 

Cable Technician Job Description Template

Job Brief

We are looking for a skilled Cable Technician to install, maintain and repair services for our cable and internet clients.

Cable Technician responsibilities include installing cable systems, troubleshooting issues, providing solutions based on client needs, and ensuring network performance.

Our ideal candidate is familiar with all aspects of cable installation and repair, possesses excellent problem-solving skills, and is committed to providing excellent customer service.

Ultimately, the role of the Cable Technician is to ensure that cable systems are installed correctly and efficiently, and that they function optimally to satisfy the needs of our clients.

 

Responsibilities

• Installing cable systems in homes and businesses.
• Repairing and maintaining cable infrastructure.
• Testing and troubleshooting issues with cable networks.
• Providing customer service and answering client questions.
• Complying with safety and quality standards.
• Maintaining tools and equipment.
• Ensuring connections are of a good quality.
• Providing detailed installation records.

 

Qualifications

• Proven work experience as a Cable Technician or similar role.
• Knowledge of cable installation and repair.
• Technical skills, including the ability to use tools and test equipment.
• Strong problem-solving abilities.
• Excellent customer service skills.
• Ability to work in various environments and physical conditions.
• Driver’s license and reliable transportation.
• High school diploma or equivalent.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Cable Technician
• Work Environment: Field work. Travel to client locations is required.
• Reporting Structure: Reports to the Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $50,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Cable Technician Do?

Cable Technicians are professionals who specialize in installing, maintaining, and repairing cable systems for televisions, internet, and phone services.

They typically work for cable service providers, telecommunications companies, or as independent contractors.

They are responsible for handling tasks such as setting up hardware equipment, connecting cables, testing and troubleshooting network connections, and ensuring that the cables are grounded correctly and safely.

Cable Technicians are also proficient at pulling, routing, or labeling CAT5 or CAT6 cables, fixing and replacing faulty network hardware components, and removing old cables.

They often visit residential or commercial properties to install and adjust equipment according to the clients’ specifications and needs.

They may also provide user instruction on how to handle the equipment.

Cable Technicians are also responsible for troubleshooting any technical or connection issues, which may involve repairing or replacing faulty parts.

Their work requires a comprehensive understanding of various types of cables, connectors, and installation techniques.

They regularly interact with customers, so good communication and customer service skills are essential.

They need to explain technical issues in a language that non-technical individuals can understand and respond effectively to any concerns or queries.

In some cases, Cable Technicians may be required to work in uncomfortable or cramped conditions, like in attics or under buildings, and often have to work at heights while installing or repairing overhead lines.

Safety is a critical aspect of their job, and they need to adhere to all industry safety standards.

 

Cable Technician Qualifications and Skills

A proficient Cable Technician should have the skills and qualifications that fulfill the demands of the job, which include:

• Technical abilities to install, maintain, and repair cable systems, including both hardware and software components
• Physical strength and dexterity to handle heavy equipment and work in various environmental conditions, sometimes at elevated heights
• Knowledge of industry standards and regulations to ensure installations and repairs comply with legal requirements and safety guidelines
• Problem-solving skills to diagnose and fix issues affecting cable service, including signal strength and connection problems
• Communication skills to explain technical information to non-technical customers, and to understand and fulfill their requirements
• Customer service skills to professionally and courteously handle customer inquiries, complaints, and requests
• Time management skills to complete jobs on schedule, and flexibility to respond to emergencies or last-minute calls
• Understanding of basic electrical systems, digital communication, and signal transmission

 

Cable Technician Experience Requirements

Cable Technicians typically require a high school diploma or equivalent and on-the-job training, often through an apprenticeship or vocational program.

This allows them to gain necessary skills and knowledge such as repairing, installing, and adjusting cable systems.

Entry-level Cable Technicians may have 1 to 2 years of experience, often obtained through internships or part-time roles in telecommunications or related fields.

Candidates with more than 3 years of experience often have advanced their technical skills and knowledge in entry-level Cable Technician roles, and may be experienced in troubleshooting, customer service, and equipment maintenance.

Those with more than 5 years of experience may have some leadership experience in their background and may be ready for a managerial or team-lead position.

These seasoned technicians are often experienced in project management, training new hires, and performing complex cable system installations and repairs.

 

Cable Technician Education and Training Requirements

Cable Technicians typically require a high school diploma or GED.

They usually undergo on-the-job training or participate in an apprenticeship program that can last for up to one year.

These programs cover technical skills, safety procedures, and industry-specific knowledge.

More advanced roles may require an associate’s degree or certification in electronics, telecommunications, or a related field.

Cable Technicians should also be familiar with various types of cables, such as fiber optic and coaxial cables.

They may also need to hold a valid driver’s license and be able to pass a background check, as the job often involves travel and entry into customer’s homes.

Continuing education to stay updated with the latest technology and industry changes is often beneficial.

Some technicians may also pursue advanced certifications to highlight their expertise and dedication to the field.

 

Cable Technician Salary Expectations

A Cable Technician can expect to earn an average salary of $42,515 (USD) per year.

This compensation may fluctuate depending on factors such as years of experience, certifications, the size and location of the employer, and the complexity of the tasks performed.

 

Cable Technician Job Description FAQs

What skills does a cable technician need?

Cable Technicians should have a solid technical knowledge of cable installation, maintenance, and repair.

They should be skilled in operating relevant tools and equipment, and be comfortable working in different environments, including heights and confined spaces.

Good problem-solving skills are also important as they may have to diagnose and fix issues with cable networks.

As they interact with customers, good communication and customer service skills are essential.

 

Do cable technicians need a degree?

Cable Technicians do not necessarily need a degree but a high school diploma or equivalent is usually required.

Many employers prefer candidates with vocational training or an associate degree in electronics, telecommunications, or a related field.

However, on-the-job training is common in this role.

 

What should you look for in a cable technician resume?

A cable technician’s resume should highlight relevant experience in cable installation, repair, and maintenance.

Look for skills related to the use of tools and equipment, technical knowledge of cable systems, and customer service skills.

Certifications, such as those offered by the Society of Cable Telecommunications Engineers, can also be a good sign.

 

What qualities make a good cable technician?

A good cable technician is dependable, punctual, and can work independently with minimal supervision.

They are detail-oriented, ensuring that the job is done correctly the first time.

Good physical stamina and the ability to work in various conditions, including heights or tight spaces, are also important.

They should also be comfortable interacting with customers and have a customer-focused approach.

 

Is it difficult to hire cable technicians?

The difficulty in hiring cable technicians can vary based on location and the specific skills required for the job.

As the job often requires physical work and can involve irregular hours, finding candidates who are willing and able to meet these demands can sometimes be a challenge.

Offering competitive pay and benefits can help attract skilled technicians.

 

Conclusion

And there you have it.

Today, we’ve unearthed the true essence of being a cable technician.

Surprise, surprise!

It’s not all about just laying cables and fixing your TV signal.

It’s about shaping the connectivity of the future, one cable at a time.

With our cable technician job description template and real-life examples, you’re ready to venture forth.

But don’t halt your journey here.

Explore further with our job description generator. It’s your guiding light to meticulously crafted job postings or polishing your resume to brilliance.

Remember:

Every cable laid, every connection made, contributes to the larger network.

Let’s construct that future. Together.

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