CATV Installation Technician Job Description [Updated for 2025]

In the age of digital television and high-speed internet, the demand for CATV installation technicians is more pronounced than ever.

As technology evolves, so does the need for skilled professionals who can install, expand, and maintain our cable television systems.

Let’s delve deeper: What’s truly expected from a CATV installation technician?

Whether you are:

• A job seeker looking to understand the core of this role,
• A hiring manager drafting the perfect job specification,
• Or simply curious about the nuances of cable television installation,

You’ve come to the right place.

Today, we present a customizable CATV Installation Technician job description template, designed for effortless posting on job boards or career websites.

Let’s dive right in.

CATV Installation Technician Duties and Responsibilities

CATV Installation Technicians are responsible for installing, maintaining, and troubleshooting cable television systems in homes and businesses.

Their job requires a technical understanding of cable television systems and the ability to solve complex problems.

A CATV Installation Technician’s duties and responsibilities include:

• Installing cable television systems by connecting equipment to existing cable lines
• Testing installed cable systems to ensure they are working properly and delivering clear visual and audio reception
• Troubleshooting and repairing cable television systems that are not functioning correctly
• Interpreting and executing work orders for cable installations, repairs, or upgrades
• Providing customer service and answering clients’ questions about the functioning and maintenance of their cable television systems
• Maintaining a clean and organized work environment, including tools and equipment
• Adhering to safety standards and regulations to ensure a safe work environment
• Training and updating skills to stay current with the latest CATV technology and equipment
• Documenting completed installations and repairs for record-keeping and billing purposes

 

CATV Installation Technician Job Description Template

Job Brief

We are seeking a skilled CATV Installation Technician to install, maintain, and repair Cable Television (CATV) systems.

The responsibilities of a CATV Installation Technician include performing site surveys, installing CATV lines, troubleshooting issues, and providing customer service.

Proficiency in handling CATV equipment, a good understanding of electronics, and strong problem-solving skills are key traits for this role.

The ideal candidate will be detail-oriented, have a strong technical aptitude, and a commitment to excellent customer service.

 

Responsibilities

• Installing and maintaining CATV systems in residential and commercial settings.
• Conducting site surveys to determine the best positioning of equipment for strongest signal reception.
• Ensuring that cable systems are properly grounded and installing signal amplifiers as needed.
• Configuring CATV systems settings for optimal performance.
• Inspecting connections and equipment for signal loss and physical damage.
• Troubleshooting and repairing malfunctions in CATV systems.
• Providing excellent customer service and responding to customer inquiries.
• Complying with safety procedures and maintaining a safe work environment.
• Completing work orders and maintaining documentation of all installations, inspections, and repairs.

 

Qualifications

• Proven work experience as a CATV Installation Technician.
• Knowledge of CATV installation, troubleshooting, and repair techniques.
• Experience with CATV equipment, including signal meters and cable strippers.
• Strong problem-solving skills and attention to detail.
• Excellent customer service skills.
• Ability to work at heights and in all weather conditions.
• Ability to perform physical tasks, such as lifting heavy equipment.
• High school diploma or equivalent is required.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: CATV Installation Technician
• Work Environment: Field work with frequent travel to different installation sites. Some indoor work in homes and businesses.
• Reporting Structure: Reports to the Installation Supervisor or Field Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a CATV Installation Technician Do?

A CATV Installation Technician, also known as a Cable Television Installation Technician, primarily works for cable television service providers.

Their main role is to install, maintain, and repair cable television systems within a residential or commercial setting.

This typically involves setting up hardware, running and connecting cables, testing connections, troubleshooting issues, and explaining system features to customers.

They are often tasked with climbing poles and ladders, and working in confined spaces like crawl spaces and attics to install or repair cables.

CATV Installation Technicians also resolve cable-related complaints and queries by identifying problems and taking appropriate corrective action.

This involves communicating effectively with customers to understand their needs and ensure their satisfaction.

They are responsible for ensuring that all installations and repairs are done in accordance with company standards and safety regulations.

Additionally, CATV Installation Technicians often complete paperwork to record and report installation activities and update customer records.

These technicians often work independently, but they can also work as a part of a team, especially during large installation projects.

 

CATV Installation Technician Qualifications and Skills

A proficient CATV Installation Technician should possess the necessary skills and qualifications that are crucial to perform the job effectively, such as:

• Technical knowledge about Cable Television (CATV) systems, internet, and telephone services, to effectively install, troubleshoot, and repair these services.
• Physical strength and agility to climb poles, ladders, crawl in tight spaces, and lift heavy equipment.
• Precision and attention to detail to accurately install and configure hardware.
• Problem-solving skills to diagnose and fix any installation or connectivity issues that may arise during or post-installation.
• Customer service skills to interact effectively with customers, understand their needs, address their queries, and provide proper instructions about the installed services.
• Time management skills to complete the assigned installations and repairs within the stipulated time frame.
• Ability to work independently and make informed decisions in the absence of a supervisor.
• Knowledge of safety procedures and standards to prevent accidents while working at heights, with electrical systems, or in adverse weather conditions.
• Basic math skills for accurately measuring signal strength and cable lengths.

 

CATV Installation Technician Experience Requirements

CATV Installation Technicians often start their careers through vocational programs, community colleges, or technical schools where they gain hands-on experience in cable installation and repair.

Some might also have started as an apprentice to a seasoned technician, learning the ropes and gaining practical experience.

Entry-level CATV Installation Technicians typically have 1 to 2 years of experience, often gained through internships or part-time roles in telecommunications or related industries.

In these roles, they learn the basics of cable installation, troubleshooting, and repair.

Candidates with more than 3 years of experience are often seen as mid-level technicians.

They have a solid understanding of cable installation techniques, CATV systems, and industry standards.

They also have proven experience troubleshooting various issues and maintaining equipment.

CATV Installation Technicians with over 5 years of experience are usually considered senior-level technicians.

They may have experience leading and training junior technicians, planning and managing cable installations, and dealing with complex troubleshooting tasks.

They may also have advanced knowledge of CATV system design and architecture, making them suitable for supervisory or managerial roles.

 

CATV Installation Technician Education and Training Requirements

A CATV Installation Technician typically requires a high school diploma or equivalent as a minimum educational requirement.

Technical or vocational training in electronics, telecommunications, or computer networks can be beneficial for these roles.

A strong understanding of electrical systems and cable management is essential, along with the ability to troubleshoot and repair equipment.

Some employers may require a CATV Installation Technician to have a certification, such as the SCTE Broadband Premises Installer certification or the NCTI Installer certification.

On-the-job training is common in this role, allowing technicians to become familiar with the specific equipment and installation processes used by their employer.

Further, a good driving record may be required as this role often involves traveling to customers’ homes or businesses.

While not mandatory, some technicians may pursue additional education or certification in electrical systems, telecommunications, or related fields to advance in their career.

Being physically fit and able to work at heights can be an additional requirement, as the job often involves climbing poles or ladders, and lifting heavy equipment.

 

CATV Installation Technician Salary Expectations

A CATV Installation Technician can expect to earn an average salary of $40,000 (USD) per year.

The actual earnings can fluctuate based on factors such as experience, certifications, location, and the specific company of employment.

 

CATV Installation Technician Job Description FAQs

What skills does a CATV Installation Technician need?

CATV Installation Technicians should possess excellent technical skills in understanding and handling CATV equipment.

They should be proficient in cable installation, repair, and servicing.

Good problem-solving abilities are also essential in this role for identifying and fixing issues.

Communication and customer service skills are also important as they often interact with clients.

 

Do CATV Installation Technicians need a degree?

A degree is not required to become a CATV Installation Technician, however, a high school diploma or equivalent is typically necessary.

Relevant vocational or technical training in electronics, telecommunications, or a related field can be beneficial.

Additionally, some companies may offer on-the-job training.

 

What should you look for in a CATV Installation Technician resume?

Look for experience in cable installation and servicing, familiarity with CATV equipment and tools, and a good understanding of safety protocols.

Certifications related to the field can also be a plus.

A clean driving record may also be necessary as the job often involves traveling to different locations for installations and repairs.

 

What qualities make a good CATV Installation Technician?

A good CATV Installation Technician is diligent and attentive to detail, ensuring high-quality installation and repair work.

They have strong problem-solving skills to troubleshoot and fix any issues that arise.

Good customer service skills are also essential as they frequently interact with customers, explaining technical details, and addressing their concerns.

 

Is it difficult to hire CATV Installation Technicians?

The difficulty in hiring CATV Installation Technicians can vary depending on the specific job market and location.

In some areas, there may be a high demand for these professionals, making it a competitive field.

Employers can attract candidates by offering competitive salaries, benefits, and opportunities for advancement.

 

Conclusion

And there you have it.

Today, we’ve given you a sneak peek into the life of a CATV Installation Technician.

Guess what?

It’s not just about installing cables.

It’s about laying the foundation for seamless communication, one wire at a time.

Armed with our comprehensive CATV Installation Technician job description template and real-world examples, you’re ready to take the plunge.

But why stop there?

Explore further with our job description generator. It’s your next step to creating meticulous job listings or sharpening your resume to excellence.

Remember:

Every wire installed contributes to the bigger network.

Let’s build that future. Together.

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