Commercial HVAC Service Technician Job Description [Updated for 2024]

commercial hvac service technician job description

In the modern world, the demand for Commercial HVAC Service Technicians is at an all-time high.

As our need for controlled, comfortable environments evolves, the call for proficient technicians who can install, maintain, and repair commercial heating, ventilation, and air conditioning systems grows louder.

But let’s delve deeper: What’s truly expected from a commercial HVAC service technician?

Whether you are:

  • A job seeker attempting to understand the core of this role,
  • A hiring manager crafting the perfect candidate profile,
  • Or simply fascinated by the intricacies of commercial HVAC service,

You’re in the right place.

Today, we present a customizable Commercial HVAC Service Technician job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Commercial HVAC Service Technician Duties and Responsibilities

Commercial HVAC Service Technicians play a critical role in installing, maintaining, and repairing heating, ventilation, and air conditioning systems in commercial settings.

They have a depth of knowledge about electrical and mechanical systems and work to ensure optimal climate control in commercial environments.

The following are typical duties and responsibilities for a Commercial HVAC Service Technician:

  • Inspecting, testing, and maintaining HVAC systems in commercial buildings
  • Identifying any HVAC system malfunctions and troubleshooting them
  • Performing installation of HVAC systems according to design specifications
  • Repairing or replacing any faulty HVAC system parts
  • Performing regular preventative maintenance on HVAC systems to ensure optimal performance
  • Ensuring that HVAC systems are energy efficient and adhering to safety and environmental standards
  • Providing recommendations for system improvements, upgrades, and replacements
  • Monitoring and maintaining adequate parts inventory
  • Documenting all work performed and providing clients with detailed service reports
  • Communicating with clients to explain repairs, maintenance needs, and system operation instructions


Commercial HVAC Service Technician Job Description Template

Job Brief

We are seeking an experienced and reliable Commercial HVAC Service Technician to join our team.

This role involves installing, repairing, and maintaining HVAC systems in commercial settings.

The ideal candidate will have a strong understanding of HVAC systems, be able to troubleshoot issues efficiently, and ensure that all installations and repairs are done in accordance with industry standards.



  • Install, maintain, and repair HVAC systems in commercial buildings
  • Troubleshoot HVAC system issues and determine necessary repairs
  • Perform regular preventative maintenance on HVAC systems
  • Ensure all installations and repairs meet industry standards
  • Provide excellent customer service to clients
  • Document all service and installation actions
  • Adhere to all safety policies and procedures
  • Maintain a clean and organized work area



  • Proven work experience as a Commercial HVAC Service Technician
  • Knowledge of HVAC systems and their components
  • Ability to read blueprints and schematics
  • Excellent problem-solving skills
  • Strong customer service skills
  • High school diploma or equivalent
  • HVAC certification preferred



  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Continued training and professional development opportunities


Additional Information

  • Job Title: Commercial HVAC Service Technician
  • Work Environment: Field work in various commercial settings. This role involves physical labor and may require working in a variety of weather conditions.
  • Reporting Structure: Reports to the HVAC Service Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $45,000 minimum to $75,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].


What Does a Commercial HVAC Service Technician Do?

Commercial HVAC Service Technicians are skilled professionals who work in various commercial settings such as offices, retail stores, restaurants, and other business establishments.

Their primary role is to install, repair, and maintain heating, ventilation, and air conditioning (HVAC) systems.

This includes tasks such as inspecting HVAC systems, performing routine maintenance, identifying problems, and fixing them.

They are responsible for diagnosing issues within the HVAC systems, including mechanical and electrical components, and resolving them in the most cost-effective and efficient way.

Commercial HVAC Service Technicians also perform system tests to ensure that the HVAC systems are working optimally and safely.

They might also replace parts, repair motors, and adjust system controls as needed.

They often work with complex blueprints or manufacturer’s specifications to install or repair HVAC units.

Additionally, they might be responsible for providing technical support and guidance to customers, advising them on energy-saving methods or answering their queries about HVAC systems.

Lastly, Commercial HVAC Service Technicians may also be required to adhere to safety protocols and regulations and ensure that the work environment is clean and organized post-service.


Commercial HVAC Service Technician Qualifications and Skills

A proficient Commercial HVAC Service Technician should possess the following qualifications and skills:

  • Technical knowledge and skills to repair, install and service various HVAC systems in a commercial setting.
  • Understanding of commercial mechanical codes and the ability to apply this knowledge in the field.
  • Strong diagnostic skills to determine the problem with HVAC systems and devices.
  • Excellent communication skills to explain complex technical details to non-technical customers, team members, and stakeholders.
  • Physical abilities that allow for the lifting of heavy equipment, reaching high areas, and performing tasks in confined spaces.
  • Customer service skills to build relationships with clients, schedule appointments, follow up on services, and handle any complaints or issues.
  • Attention to detail to ensure all parts of the HVAC systems are properly installed, serviced, and functioning.
  • Time management and organization skills to complete tasks on schedule, coordinate with team members, and prioritize work orders.
  • Ability to read blueprints and electrical schematics to understand the layout and functionality of the HVAC systems.
  • Problem-solving skills to quickly identify and rectify faults, malfunctions or performance issues in HVAC systems.


Commercial HVAC Service Technician Experience Requirements

Entry-level Commercial HVAC Service Technicians are often expected to have completed a vocational or trade school program in HVAC technology, which typically includes both theoretical coursework and hands-on training.

Alternatively, an apprenticeship with a HVAC company or experienced technician can also provide valuable experience.

Some employers may require a minimum of 1 to 2 years of experience for entry-level positions, which can be gained through internships or part-time roles in the HVAC field.

These professionals may also gain on-the-job experience in roles such as HVAC Installer, Assistant Technician, or Maintenance Technician.

Candidates with 3 to 5 years of experience usually have developed their skills and knowledge in installation, repair, and maintenance of HVAC systems.

They might have also undergone manufacturer-specific or system-specific training.

Technicians with more than 5 years of experience often have extensive knowledge of various HVAC systems, compliance standards, and safety protocols.

They may also have leadership experience, having supervised junior technicians or led project teams, making them suitable for managerial roles within the field.

Additionally, certifications from recognized industry bodies such as North American Technician Excellence (NATE) or HVAC Excellence can provide an edge in this competitive field, and some roles may require technicians to hold such certifications.

Finally, due to the nature of the job, Commercial HVAC Service Technicians should ideally have a good driving record, as they often travel to different job sites.


Commercial HVAC Service Technician Education and Training Requirements

Commercial HVAC Service Technicians often start their education with a high school diploma or equivalent.

They typically follow up with a technical or trade school certificate or an associate’s degree in HVAC Technology.

These programs usually provide training in various aspects of heating, ventilation, and air conditioning technology, including but not limited to, the installation, maintenance, and repair of HVAC systems.

Many states require HVAC technicians to be licensed.

Licensing criteria vary by state, but they generally require that the individual be 18 or older, have a high school diploma or equivalent, completed an approved HVAC training program, and have work experience ranging from 2 to 5 years.

Additionally, most states require HVAC technicians to pass an exam.

Some Commercial HVAC Service Technicians may also seek industry certifications from organizations such as HVAC Excellence, North American Technician Excellence (NATE), and others.

These certifications demonstrate a technician’s advanced skills and knowledge in specific areas of HVAC technology.

Continued education and training are essential for Commercial HVAC Service Technicians as it helps them to keep up with the latest technological advancements and industry standards.


Commercial HVAC Service Technician Salary Expectations

A Commercial HVAC Service Technician earns an average salary of $47,610 (USD) per year.

The actual earnings may fluctuate based on the technician’s level of experience, certifications, location, and the employing company.


Commercial HVAC Service Technician Job Description FAQs

What skills does a Commercial HVAC Service Technician need?

A Commercial HVAC Service Technician should have strong mechanical skills to handle HVAC equipment effectively.

They should have good problem-solving abilities to diagnose and resolve issues quickly and efficiently.

Basic computer skills are also important as many HVAC systems are controlled digitally.

Additionally, good physical stamina, technical skills, attention to detail and customer service skills are crucial.


Do Commercial HVAC Service Technicians need a degree?

Commercial HVAC Service Technicians do not necessarily need a university degree, but they do require specialized training.

This can be accomplished through a vocational or trade school program in HVAC technology.

Furthermore, most states require HVAC technicians to hold a license, so technicians should be prepared to pass the necessary exams.


What should you look for in a Commercial HVAC Service Technician resume?

First, ensure that the candidate holds the necessary licenses and certifications to work as a Commercial HVAC Service Technician.

Look for experience with commercial HVAC systems, as the job often involves working with large, complex units.

Also, any experience in customer service can be beneficial, as the role often involves working directly with clients.


What qualities make a good Commercial HVAC Service Technician?

A good Commercial HVAC Service Technician should be highly detail-oriented to accurately diagnose and repair HVAC equipment.

They should have excellent customer service skills to ensure clients are satisfied with the work.

A good technician should also be physically fit, as the job often involves heavy lifting and working in uncomfortable positions.

Additionally, they should be able to work independently and make decisions on the spot.


Is it difficult to hire Commercial HVAC Service Technicians?

Like many skilled trades, finding qualified Commercial HVAC Service Technicians can be challenging due to a shortage of skilled workers in the field.

Employers often need to offer competitive salaries and benefits to attract and retain these professionals.

Furthermore, the technical and physical requirements of the job can make it harder to find suitable candidates.



There you have it.

Today, we’ve unveiled the true essence of being a commercial HVAC service technician.

And guess what?

It’s not just about repairing and maintaining heating, ventilation and air conditioning systems.

It’s about ensuring comfort, efficiency, and safety in commercial buildings, one HVAC unit at a time.

With our easy-to-use commercial HVAC service technician job description template and real-world examples, you’re well-prepared to make your move.

But why limit yourself?

Explore further with our job description generator. It’s your ultimate tool for creating meticulous job listings or perfecting your resume to the tee.


Every HVAC unit maintained is a step towards a safer and more comfortable environment.

Let’s make that future possible. Together.

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