Community Association Manager Job Description [Updated for 2025]

In the dynamic world of community management, the role of Community Association Managers is more crucial than ever.

As communities evolve, the demand for skilled professionals who can effectively manage, nurture, and protect these communities continues to grow.

But let’s delve deeper: What’s truly expected from a Community Association Manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the complexities of community management,

You’re in the right place.

Today, we present a customizable Community Association Manager job description template, designed for seamless posting on job boards or career sites.

Let’s dive right into it.

Community Association Manager Duties and Responsibilities

Community Association Managers, also known as property managers, are responsible for managing the common property and services of condominiums, cooperatives, and planned communities through their homeowners’ or community associations.

They have the following duties and responsibilities:

• Communicate with Board Members, homeowners, and vendors regarding association needs and services
• Organize, coordinate and attend community meetings
• Manage and oversee operations, maintenance, administration and improvement of the community
• Ensure adherence to community’s governing documents, manage violations and enforce community rules and regulations
• Develop and manage annual budgets and ensure they are maintained and met
• Oversee financial and accounting aspects of the community association, including collection of association fees
• Manage homeowner complaints and issue resolution
• Hire, supervise and manage contracts for janitorial, security, maintenance, and other services
• Inspect community and facilities to ensure proper maintenance
• Prepare reports and updates for association board members and homeowners

 

Community Association Manager Job Description Template

Job Brief

We are looking for a diligent and organized Community Association Manager to effectively manage and coordinate persons, activities, and available resources in order to accomplish community objectives as set by the management.

The Community Association Manager’s responsibilities will include managing the day-to-day operations of properties, preparing financial statements and budgets, negotiating contracts with contractors, and attending and conducting meetings.

Our ideal candidates are familiar with property and real estate laws and have exceptional people skills.

Ultimately, the role of the Community Association Manager is to ensure the community’s objectives are met and the residents are satisfied.

 

Responsibilities

• Oversee and manage all operations of the community
• Ensure properties are rented to full capacity
• Maintain financial records and collect rent
• Prepare and manage annual budgets
• Negotiate contracts with contractors and vendors
• Ensure all properties and facilities are well-maintained
• Attend and conduct regular meetings
• Communicate effectively with all residents
• Ensure legal requirements are met

 

Qualifications

• Proven work experience as a community association manager
• Excellent understanding of property and real estate laws
• Ability to manage and lead staff
• Excellent communication and interpersonal skills
• Ability to manage budgets and financial records
• Ability to negotiate and manage contracts
• Excellent problem-solving skills
• Bachelor’s degree in Business Administration, Real Estate or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Community Association Manager
• Work Environment: This role primarily operates in a professional office environment and routinely uses standard office equipment.
• Reporting Structure: Reports to the Property Management Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $60,000 minimum to $90,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Community Association Manager Do?

Community Association Managers primarily work for homeowners and community associations.

They can also be self-employed or work for property management companies.

They are responsible for managing the common areas of residential communities like condominiums, cooperatives, and planned communities.

Their duties typically include collecting association fees, negotiating with contractors for services such as trash removal or landscaping, and enforcing community rules and regulations.

They closely work with board members and residents to address their concerns and resolve any issues related to the community.

This involves conducting regular meetings, discussing budgets, planning community events, and making necessary arrangements for property maintenance and repairs.

Community Association Managers are also responsible for overseeing financial operations, such as managing the budget, maintaining financial records, and providing financial statements to the board.

Their role also includes the enforcement of the community’s rules and regulations.

If a resident violates these rules, it’s the manager’s job to enforce penalties, which can range from fines to legal action.

Additionally, they may handle emergency situations, oversee insurance claims, and coordinate with legal professionals for any legal issues related to the community.

 

Community Association Manager Qualifications and Skills

A competent Community Association Manager should have a variety of skills and qualifications that adhere to the needs of the role, including:

• Strong leadership skills to supervise and coordinate community activities and staff
• Exceptional organizational skills to manage and maintain records, develop budgets, and oversee property and maintenance needs
• Excellent communication skills to interact with community residents, address their concerns, and keep them informed of community developments
• Problem-solving skills to effectively handle any disputes or issues that arise within the community
• Financial acumen to manage community funds, collect homeowner fees, and ensure financial stability
• Ability to work in a team-based environment and collaborate with board members, residents, and vendors
• Knowledge of property management and real estate laws and regulations
• Customer service skills to provide high-quality service to residents and maintain satisfaction within the community

 

Community Association Manager Experience Requirements

A Community Association Manager typically needs 1 to 2 years of experience in real estate, property management, or a related field.

This experience can be gained through internships, part-time roles, or even on-the-job training.

Candidates often start their careers in roles such as Assistant Property Manager, Leasing Consultant, or Property Management Coordinator.

These positions help candidates learn the ins and outs of property management, including tenant relations, property maintenance, and financial aspects.

Candidates with 3 to 5 years of experience usually have developed a thorough understanding of local and state housing laws, property maintenance procedures, and financial management techniques.

They may have also gained skills in people management, as they often have to interact with a variety of stakeholders including homeowners, board members, contractors, and other staff.

Those with more than 5 years of experience may have extensive experience in managing multiple properties, handling complex property issues, and leading teams.

They might be ready for senior roles such as a Senior Community Association Manager or Director of Association Management.

Many employers prefer candidates with a Certified Manager of Community Associations (CMCA) credential, which requires a minimum of 2 years of direct community association management experience.

 

Community Association Manager Education and Training Requirements

A Community Association Manager typically requires a high school diploma or equivalent, although many employers prefer candidates with a bachelor’s degree in business administration, real estate, or a related field.

Education programs specific to community association management are available and can provide a solid foundation in property law, real estate, budgeting, and other relevant subjects.

In many states, Community Association Managers must be licensed or certified.

The licensing process usually involves meeting certain educational and experience requirements, as well as passing a state exam.

Certifications, such as the Certified Manager of Community Associations (CMCA) designation, can enhance employability.

To earn these, a manager must meet certain educational requirements, have a certain amount of work experience, and pass an examination.

Continuing education is important in this field due to changing laws and regulations.

Many managers attend workshops and seminars to stay updated.

Also, because community association management often involves significant interaction with people, coursework or experience in customer service, communication, and conflict resolution can be very beneficial.

 

Community Association Manager Salary Expectations

A Community Association Manager can expect to earn an average salary of $56,745 (USD) per year.

The actual earnings can vary significantly based on the size of the community being managed, the level of experience, and the location of the property.

 

Community Association Manager Job Description FAQs

What skills does a Community Association Manager need?

Community Association Managers should possess excellent interpersonal and communication skills to liaise effectively between homeowners, board members, and vendors.

They should also have a good understanding of financial management to handle the association’s budget and assessments.

Organizational skills are crucial to coordinate maintenance, landscaping, and other projects, and a good understanding of local laws and ordinances is also beneficial.

 

Do Community Association Managers need a degree?

While a degree is not always necessary, many employers prefer candidates with a bachelor’s degree in business administration, real estate, or a related field.

Additionally, most states require Community Association Managers to be certified or licensed, which can involve completing a course and passing a state exam.

 

What should you look for in a Community Association Manager resume?

Check for relevant experience in community management, property management, or real estate.

Any certification or licensing should also be clearly indicated.

A good resume will also showcase skills in problem-solving, communication, financial management, and customer service.

It may also be beneficial if the candidate has experience working with legal documents, managing budgets, and coordinating with vendors.

 

What qualities make a good Community Association Manager?

A good Community Association Manager is a strong communicator and negotiator, with the ability to resolve conflicts and maintain positive relationships within the community.

They should be detail-oriented to manage budgets, contracts, and administrative tasks effectively.

They should also be good at problem-solving, capable of addressing the needs of the community, and dealing with unexpected issues that may arise.

 

Is it difficult to hire a Community Association Manager?

The challenge of hiring a Community Association Manager often lies in finding someone with the right balance of skills, including communication, financial management, negotiation, and administrative abilities.

It also requires someone who can navigate the specific dynamics of a residential community, dealing with the diversity of personalities and interests.

This combination of skills and traits can make the hiring process more challenging.

 

Conclusion

And there we have it.

Today, we’ve delved into the multifaceted role of a community association manager.

Surprised?

It’s not just about managing a community.

It’s about shaping a harmonious living environment, one decision at a time.

With our go-to community association manager job description template and real-world examples, you’re all geared up to make your next move.

But why stop now?

Delve even further with our job description generator. It’s your ticket to crafting precise listings or refining your resume to absolute perfection.

Keep in mind:

Every decision you make contributes to the overall health of the community.

Let’s shape that community. Together.

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