Community Mental Health Worker Job Description [Updated for 2024]

community mental health worker job description

In today’s complex society, the importance of Community Mental Health Workers has never been more prominent.

As societal pressures increase, so does the need for dedicated professionals who can guide, support, and protect our community’s mental health.

But what does a Community Mental Health Worker actually do?

Whether you are:

  • A job seeker trying to understand the responsibilities of this role,
  • A hiring manager formulating the perfect candidate profile,
  • Or simply curious about the role of a Community Mental Health Worker,

You’ve come to the right place.

Today, we present a customizable Community Mental Health Worker job description template, designed for effortless posting on job boards or career sites.

Let’s delve into it.

Community Mental Health Worker Duties and Responsibilities

Community Mental Health Workers provide support and services to individuals in their community living with various mental health conditions.

They play a crucial role in offering direct care, advocating for mental health awareness and promoting health and wellness within their community.

Their duties and responsibilities include:

  • Assessing and understanding the needs of individuals and their families
  • Developing and implementing care plans tailored to individual needs
  • Providing counseling, therapy, and other therapeutic services
  • Working closely with other healthcare professionals to provide comprehensive care
  • Monitoring the progress of individuals and making necessary adjustments to their care plans
  • Referring individuals to other resources or services, such as support groups or specialists
  • Advocating for clients within the healthcare system and community
  • Maintaining confidential patient records
  • Conducting community outreach and education to promote mental health awareness
  • Facilitating support groups and therapeutic recreational activities
  • Providing crisis intervention services when necessary


Community Mental Health Worker Job Description Template

Job Brief

We are seeking a dedicated Community Mental Health Worker to join our team.

The ideal candidate will provide counseling, rehabilitation, and support services to individuals and groups living with mental health issues in our community.

Their responsibilities include conducting assessments, developing treatment plans, providing therapeutic interventions, and working collaboratively with multidisciplinary teams to ensure the best care for clients.



  • Conduct initial assessments to evaluate mental health conditions and needs
  • Develop individualized treatment plans based on clients’ needs and preferences
  • Provide psychoeducation and therapeutic interventions to help clients manage their mental health conditions
  • Collaborate with other healthcare professionals, social services agencies, and family members to optimize care coordination
  • Follow up with clients regularly to monitor their progress and adjust treatment plans as needed
  • Keep detailed records of clients’ treatments and progress
  • Advocate for clients’ needs and rights within the community and healthcare system
  • Provide crisis intervention as needed



  • A degree in social work, psychology, counseling, or a related field
  • Previous experience in mental health counseling or social work
  • Knowledge of different therapeutic interventions and treatments for various mental health conditions
  • Strong communication and interpersonal skills
  • Ability to work well with diverse populations
  • Excellent problem-solving abilities
  • License to practice in the state is preferred



  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities
  • Wellness programs


Additional Information

  • Job Title: Community Mental Health Worker
  • Work Environment: This role requires both office work and travel within the community to visit clients. Occasional evening and weekend hours may be required.
  • Reporting Structure: Reports to the Clinical Supervisor or Director of Mental Health Services.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: Dependent upon experience and qualifications
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].


What Does a Community Mental Health Worker Do?

Community Mental Health Workers provide essential services to individuals who are dealing with mental health issues within their local communities.

They typically work for healthcare institutions, non-profit organizations, or government agencies and they collaborate closely with psychiatrists, psychologists, social workers, and other mental health professionals to provide comprehensive care to their clients.

Their primary role involves assessing the mental health needs of individuals in their community.

This includes conducting interviews, assessments, and counseling sessions to understand the individual’s mental health status and needs.

Community Mental Health Workers also develop and implement treatment plans for their clients.

These plans can involve various therapeutic interventions, medication management, life skills training, and other types of support.

A significant part of their job involves advocating for their clients.

They may work to ensure their clients have access to necessary resources, such as housing, employment, education, and healthcare.

They also help clients navigate the various systems and services they may need to interact with, such as the medical system or social services.

In addition, they often provide education and awareness about mental health to the broader community.

This could involve running workshops, giving presentations, or working on community outreach initiatives.

They are also responsible for maintaining detailed records of their clients’ progress and continually monitoring and adjusting treatment plans as needed.

Lastly, they provide a crucial support system for individuals dealing with mental health issues, offering empathy, understanding, and a reassuring presence during difficult times.


Community Mental Health Worker Qualifications and Skills

A proficient Community Mental Health Worker should possess a specific set of skills and qualifications, including:

  • Deep understanding of mental health, social services, and counseling to provide efficient and effective support to clients with various mental health conditions.
  • Excellent interpersonal skills to establish a connection with clients, which will help in building trust and confidentiality.
  • Strong communication skills to effectively convey information and advice to clients, their families, and other healthcare professionals.
  • Ability to exercise patience and understanding when dealing with individuals who have mental health issues.
  • Problem-solving skills to assist clients in addressing and managing their challenges.
  • Proficient at crisis management to handle emergency situations effectively and calmly.
  • Organizational skills to manage case files, appointments, and follow-ups.
  • Empathy and sensitivity to understand and respond to clients’ feelings and struggles.
  • A qualification in social work, psychology, or a related field, in addition to relevant experience in mental health work.


Community Mental Health Worker Experience Requirements

Community Mental Health Workers typically need to have at least 2 to 3 years of experience in the field of mental health services.

This experience can be obtained through various roles such as a mental health assistant, case manager, or counselor, often in hospital or community mental health settings.

Internship programs during their educational period also offer practical experience in dealing with patients suffering from various mental health issues.

These experiences are crucial in helping candidates understand and manage the complexities of mental health disorders and treatments.

Candidates with more than 3 to 5 years of experience generally have a deeper understanding of mental health problems and their solutions.

They are more capable in handling complex cases, crisis intervention, and providing therapeutic services.

Those with over 5 years of experience often have management or supervisory experience.

They may be involved in overseeing other mental health workers, developing mental health programs, and leading community outreach initiatives.

Continuing education and training are vital in this role as mental health practices and treatments are constantly evolving.

Therefore, any additional certifications, training, or knowledge in specialized areas of mental health can prove beneficial and may be considered as relevant experience.


Community Mental Health Worker Education and Training Requirements

Community Mental Health Workers typically require a bachelor’s degree in social work, psychology, or a related field.

They are also required to have a deep understanding of mental health, substance abuse, and the coping mechanisms, which are often covered during their undergraduate study.

These professionals are also expected to have strong communication skills and a high level of empathy, which can be developed through coursework and fieldwork during their education.

Some positions may require a master’s degree in a specific discipline such as clinical social work or counseling.

These advanced degrees often involve supervised internships and provide a deeper understanding of mental health issues and treatments.

Many states require Community Mental Health Workers to be licensed.

The criteria for licensing generally includes having a master’s degree, a certain amount of supervised clinical experience, and passing a state-recognized exam.

Continued education is also important for Community Mental Health Workers, as new treatment methods and theories are continually being developed.

They may also pursue additional certifications in specific therapeutic techniques or particular mental health disorders.

In addition to formal education, practical experience working with diverse populations or in mental health facilities can be beneficial for Community Mental Health Workers.

These experiences can provide a deeper understanding of the challenges faced by mental health patients and can help develop the skills necessary to effectively help them.


Community Mental Health Worker Salary Expectations

A Community Mental Health Worker can expect to earn an average salary of $42,840 (USD) per year.

However, this salary can vary significantly based on factors such as professional experience, education, geographical location, and the organization for which they work.


Community Mental Health Worker Job Description FAQs

What skills does a Community Mental Health Worker need?

A Community Mental Health Worker should have strong interpersonal and communication skills to interact effectively with clients and their families.

They need to have a deep understanding of mental health issues and the ability to create and implement individualized care plans.

They should also have excellent problem-solving abilities, patience, and empathy to support individuals in their recovery process.


Do Community Mental Health Workers need a degree?

Yes, typically Community Mental Health Workers are required to have a minimum of a bachelor’s degree in social work, psychology, or a related field.

Some roles may require a master’s degree in social work or counseling.

It’s also common for these professionals to be required to obtain licensure or certification depending on the regulations of the state they are practicing in.


What should you look for in a Community Mental Health Worker’s resume?

Experience in mental health or counseling services should be highlighted in a Community Mental Health Worker’s resume.

Degrees in related fields, certifications, or licensure should also be easily identifiable.

Look for indications of empathetic, patient, and resilient behavior as well as strong communication skills.

Other valuable attributes may include problem-solving skills, experience in crisis intervention, and a demonstrated ability to work independently or as part of a team.


What qualities make a good Community Mental Health Worker?

A good Community Mental Health Worker is empathetic and understanding, with a genuine desire to help others.

They should be patient and resilient, capable of dealing with the challenges that may come with working in mental health.

Strong communication skills, both verbal and written, are crucial, as they often liaise between patients, families, and other healthcare professionals.

They should also have excellent organizational skills to effectively manage their caseloads.


What are the challenges of being a Community Mental Health Worker?

Being a Community Mental Health Worker can be emotionally challenging as they often deal with individuals in distress or in crisis.

They may also need to interact with individuals who are resistant to help or treatment.

The role can involve dealing with complex and sensitive issues, which may lead to stress or burnout if not managed properly.

Therefore, self-care and stress management are essential for those in this role.



And there we have it.

Today, we’ve delved into the heart and soul of what it truly means to be a community mental health worker.

And guess what?

It’s not just about providing care.

It’s about shaping the future of mental health, one patient interaction at a time.

With our ready-to-use community mental health worker job description template and real-world examples, you’re fully equipped to leap forward.

But why halt your journey here?

Dig deeper with our job description generator. It’s your next step towards creating meticulously tailored job listings or refining your resume to perfection.


Every interaction you have makes a difference in the bigger picture.

Let’s shape the future of mental health. Together.

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