Corporate Housing Manager Job Description [Updated for 2024]
In today’s fast-paced business environment, the focus on Corporate Housing Managers has never been more crucial.
The corporate world continues to evolve, and with each shift, the demand for skilled professionals capable of managing, optimizing, and refining our corporate housing needs grows.
But let’s delve deeper: What is truly expected from a Corporate Housing Manager?
Whether you are:
- A job seeker attempting to understand the core of this role,
- A hiring manager drafting the perfect candidate profile,
- Or simply curious about the intricacies of corporate housing management,
You’re in the right place.
Today, we present a customizable Corporate Housing Manager job description template, designed for effortless posting on job boards or career sites.
Let’s get straight to it.
Corporate Housing Manager Duties and Responsibilities
Corporate Housing Managers are responsible for overseeing the provision of temporary housing solutions for corporate clients.
They play a pivotal role in developing and maintaining relationships with clients, managing properties, coordinating services and ensuring the satisfaction of the corporate tenants.
Their duties and responsibilities include:
- Managing and coordinating temporary housing for corporate employees and clients
- Developing and maintaining relationships with clients, property owners and service providers
- Negotiating contracts and leases with property owners and clients
- Overseeing the maintenance, cleanliness, and security of the properties
- Collaborating with relocation teams to facilitate smooth transitions for corporate clients
- Inspecting properties regularly to ensure they meet health and safety standards
- Handling client inquiries, complaints, and resolving issues in a timely and professional manner
- Keeping track of occupancy rates and financial expenditures, as well as preparing financial reports
- Ensuring the housing inventory is maintained and up-to-date
- Continually researching new housing options and industry trends to stay competitive
Corporate Housing Manager Job Description Template
Job Brief
We are seeking a dedicated Corporate Housing Manager to supervise the daily operations of our furnished rental properties.
Responsibilities include overseeing property maintenance, coordinating with relocation services, and ensuring the satisfaction of residents.
The ideal candidate should be well-versed in property management, customer service, and have a keen eye for detail.
The goal is to ensure our corporate housing division operates smoothly and our residents enjoy a high standard of service.
Responsibilities
- Manage daily operations of corporate housing properties
- Coordinate with relocation services and clients to arrange housing solutions
- Ensure all properties are well-maintained and ready for new occupants
- Address resident concerns and resolve issues promptly
- Monitor and manage property expenses
- Develop and maintain relationships with property owners and landlords
- Ensure compliance with housing laws and regulations
- Prepare reports on property performance and profitability
- Develop strategies to maximize rental income and occupancy rates
Qualifications
- Proven experience in property management or similar role
- Knowledge of real estate laws and regulations
- Strong organizational and leadership skills
- Excellent communication and negotiation abilities
- Customer service orientation and problem-solving aptitude
- BSc/BA in Business Administration, Real Estate or relevant field
- Certification in property management or similar would be advantageous
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Corporate Housing Manager
- Work Environment: Office setting with frequent site visits. Some travel may be required for property inspections or meetings with property owners.
- Reporting Structure: Reports to the Director of Property Management.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $65,000 minimum to $100,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Corporate Housing Manager Do?
Corporate Housing Managers typically work for large corporations, real estate companies, or housing service providers, managing the corporate housing solutions for employees or clients who are relocating or on temporary assignments.
They work closely with real estate agents, property owners, and clients to find suitable housing options that align with the company’s policies and budget.
They negotiate lease agreements, oversee the maintenance of the properties, and ensure all utilities and amenities are functioning properly.
Their job also involves addressing any concerns or issues the occupants may have, from maintenance issues to complaints about the neighborhood.
They should be adept at problem-solving and customer service to ensure the satisfaction of the occupants.
Corporate Housing Managers are also responsible for managing finances related to corporate housing, such as rent, utilities, and repair costs.
They often prepare financial reports for the company’s management and ensure that all costs stay within the company’s budget.
Furthermore, they may be in charge of furnishing the properties and ensuring they are fully equipped for the client’s needs, from kitchen utensils to Wi-Fi connectivity.
They are expected to stay updated with the latest trends in the real estate market and corporate housing industry to provide the best housing solutions for their company or clients.
Corporate Housing Manager Qualifications and Skills
A Corporate Housing Manager should possess a range of skills and qualifications to effectively oversee and manage corporate housing properties, such as:
- Experience in property management to oversee the daily operations and address tenant-related concerns effectively.
- Strong interpersonal skills to interact with a wide range of individuals including tenants, staff, and suppliers.
- Excellent communication skills to convey information clearly and effectively to both tenants and staff, and to handle any disputes or complaints in a professional manner.
- Proficiency in budgeting and financial management to handle expenses, rental income, and other financial aspects of property management.
- Ability to use property management software for rent collection, property maintenance, and other relevant tasks.
- Detail-oriented skills to ensure that all aspects of property management, from tenant screening to property maintenance, are handled efficiently and effectively.
- Problem-solving skills to identify and address issues that may arise in the day-to-day management of the properties, whether they are related to property maintenance, tenant issues, or staff management.
- Knowledge of housing laws and regulations to ensure that all management practices are in compliance with local, state, and federal laws.
Corporate Housing Manager Experience Requirements
Corporate Housing Managers usually have a minimum of 3-5 years of experience in the real estate, hospitality or related industry.
This experience could be through a full-time role, internship, or part-time position in property management, hotel management, or customer service.
Entry-level candidates often start in roles such as Leasing Consultant, Property Assistant, or Resident Services Coordinator, where they gain practical knowledge about property management and customer service.
Those with more than 5 years of experience typically have had significant exposure to property leasing, contract negotiation, budget management, and customer relationship management.
They may have also gained some leadership experience by managing a team or supervising a project.
Candidates with more than 7 years of experience are often ready for more complex roles.
They might have substantial experience in strategic planning, revenue management, and business development in the corporate housing industry.
For these senior roles, having a Certified Corporate Housing Professional (CCHP) certification is often preferred.
Overall, a successful Corporate Housing Manager is one with a solid foundation in property management, strong negotiation skills, excellent customer service, and a proven ability to lead and manage teams.
Corporate Housing Manager Education and Training Requirements
A Corporate Housing Manager typically requires a bachelor’s degree in business administration, hospitality management, or a related field.
This role requires a strong background in property management, customer service, and an understanding of the real estate market.
Some positions, especially in larger corporations or for upscale properties, may require Corporate Housing Managers to have a master’s degree in business administration or a related discipline.
In addition to formal education, Corporate Housing Managers often benefit from professional certifications in property or real estate management.
These certifications can demonstrate a candidate’s expertise and dedication to the role.
On-the-job training is also important in this role, as Corporate Housing Managers need to be familiar with the specifics of the properties they manage, as well as company policies and procedures.
Continuing education through industry seminars, workshops, and courses is also beneficial, as it allows Corporate Housing Managers to stay up-to-date with the latest trends and changes in the housing and hospitality sectors.
Corporate Housing Manager Salary Expectations
A Corporate Housing Manager earns an average salary of $66,076 (USD) per year.
The salary can fluctuate based on the size of the company, years of experience, education, and the cost of living in the area where the job is located.
Corporate Housing Manager Job Description FAQs
What skills does a Corporate Housing Manager need?
A Corporate Housing Manager needs to have excellent communication skills to interact effectively with various stakeholders such as property owners, clients, and staff.
They should also have strong organizational skills for managing multiple properties and tenants.
Additionally, they should have good negotiation and problem-solving skills to resolve disputes and maintain good relationships with all parties involved.
Do Corporate Housing Managers need a degree?
While it’s not always necessary, a degree in real estate, business administration, hospitality management, or a related field can be beneficial for a Corporate Housing Manager.
Additionally, some roles may require a real estate license.
However, relevant experience in property management, customer service, or corporate housing could be equally valuable.
What should you look for in a Corporate Housing Manager resume?
When reviewing a resume for a Corporate Housing Manager, look for experience in property or hospitality management.
Certifications or degrees in related fields are also a plus.
Also, note if the candidate has demonstrated skills in negotiation, customer service, and conflict resolution.
Experience in handling financial aspects such as budgeting and forecasting may also be desirable.
What qualities make a good Corporate Housing Manager?
A good Corporate Housing Manager should have a strong customer service orientation, able to meet the unique needs of each tenant.
They should be detail-oriented, ensuring that every property is well-maintained and in compliance with all regulations.
They should also be adept at multitasking, capable of handling multiple properties and tenants simultaneously.
Lastly, they should have strong interpersonal skills, able to build strong relationships with both tenants and property owners.
What are the challenges in hiring a Corporate Housing Manager?
The major challenge in hiring a Corporate Housing Manager is finding a candidate with the right blend of experience and skills.
The role requires a unique combination of real estate knowledge, management skills, customer service abilities, and financial acumen.
Therefore, finding a candidate who excels in all these areas can be challenging.
Offering competitive compensation packages and highlighting opportunities for career growth can help attract qualified candidates.
Conclusion
There you have it.
Today, we’ve given you a glimpse into the dynamic world of a corporate housing manager.
Surprise, surprise!
It’s not just about managing properties.
It’s about shaping the face of corporate accommodation, one property at a time.
With our comprehensive corporate housing manager job description template and real-world examples, you’re primed and ready to leap into action.
But why hit the brakes now?
Go beyond the surface with our job description generator. It’s your secret weapon for creating razor-sharp listings or refining your resume to a T.
Remember:
Every property managed is a step towards the bigger goal.
Let’s redefine corporate accommodation. Together.
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