Craft Supplies Manager Job Description [Updated for 2025]

In today’s DIY world, the focus on craft supplies managers has never been greater.

Creativity strides ahead, and with each new trend, the demand for skilled individuals who can curate, manage, and promote a diverse range of craft supplies grows.

But let’s dissect the role: What’s truly expected from a craft supplies manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager picturing the perfect candidate,
• Or simply fascinated by the ins and outs of craft supplies management,

You’re in the right place.

Today, we present a customizable craft supplies manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Craft Supplies Manager Duties and Responsibilities

Craft Supplies Managers oversee the purchasing, stocking, and selling of craft supplies in a store or shop.

They also help customers find the materials they need for various projects.

The duties and responsibilities of a Craft Supplies Manager include:

• Managing and ordering inventory to ensure sufficient stock levels are maintained
• Organizing and displaying craft supplies in an accessible and appealing manner
• Assisting customers in finding the right supplies for their projects
• Managing the sales team to ensure excellent customer service
• Implementing strategies to increase store sales and profitability
• Coordinating workshops and demonstrations to educate customers about products
• Keeping up to date with the latest craft trends and products
• Communicating with vendors and suppliers to negotiate prices and delivery times
• Maintaining a clean, safe, and organized store environment
• Processing customer transactions and handling returns or complaints
• Performing regular inventory audits and reporting discrepancies
• Training new staff on product knowledge and customer service skills

 

Craft Supplies Manager Job Description Template

Job Brief

We are searching for a dedicated Craft Supplies Manager to oversee our craft supply department.

This role includes responsibilities such as maintaining inventory levels, developing relationships with suppliers, and ensuring the highest quality of products for our customers.

The ideal candidate will have a keen understanding of the craft supplies market, be detail-oriented, and have the ability to multitask.

The goal of the Craft Supplies Manager is to ensure our store always has an adequate stock that meets our customers’ expectations.

 

Responsibilities

• Manage and maintain craft supplies inventory
• Develop relationships with craft supplies providers and vendors
• Ensure the quality of the products meet company standards
• Oversee the craft supplies department staff and provide training when necessary
• Develop strategies to improve sales and customer satisfaction
• Create engaging in-store displays
• Monitor sales trends and customer feedback
• Coordinate with the purchasing department to ensure timely delivery of supplies
• Adhere to safety regulations and standards
• Address customer complaints and issues effectively

 

Qualifications

• Proven experience in retail management, preferably in a craft supplies setting
• Excellent understanding of crafting materials and tools
• Strong interpersonal and communication skills
• Ability to manage inventory effectively
• Proficiency in using retail software for inventory and sales tracking
• Ability to handle customer complaints
• A degree in Business Management or a related field is advantageous

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Employee discount

 

Additional Information

• Job Title: Craft Supplies Manager
• Work Environment: Retail store setting. Some weekend and holiday hours may be required.
• Reporting Structure: Reports to the Store Manager or Retail Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Craft Supplies Manager Do?

A Craft Supplies Manager typically works for craft supply stores, art and hobby shops, or online marketplaces that specialize in craft materials.

They can also work as a part of larger department stores that have sections dedicated to arts and crafts.

Their primary responsibility is to oversee the selection, purchase, storage, and display of a wide range of craft supplies.

These can include items like paints, brushes, papers, fabrics, beads, clay, and much more.

Craft Supplies Managers work closely with suppliers and manufacturers to ensure the store has the latest and most popular crafting materials.

They are also responsible for negotiating pricing and delivery terms to meet the store’s budget and stock requirements.

They organize and maintain the inventory, ensuring that all items are correctly priced, adequately stocked, and properly displayed to attract customers.

They also need to handle any discrepancies in the inventory and resolve issues related to damaged or missing goods.

Craft Supplies Managers may also handle customer service tasks, such as addressing customer inquiries about products, giving craft advice, and resolving complaints or issues.

They might also be involved in promotional activities, like crafting demonstrations, workshops, or seasonal sales events.

Moreover, they keep an eye on market trends and customer preferences to adjust the store’s offerings accordingly.

They are often tasked with forecasting sales and setting targets, and they might have to prepare and analyze sales reports.

In some cases, Craft Supplies Managers may also be responsible for hiring, training, and supervising other staff members in the store.

They ensure that everyone on the team is knowledgeable about the products and can provide excellent customer service.

 

Craft Supplies Manager Qualifications and Skills

A successful Craft Supplies Manager should have a mix of technical knowledge, organizational skills, and excellent customer service.

These may include:

• Understanding of various craft supplies to advise customers and make appropriate stocking decisions
• Inventory management skills to ensure adequate stock levels and minimize wastage
• Strong leadership and interpersonal skills to manage staff effectively and maintain a positive work environment
• Excellent communication skills to interact with customers, staff, and suppliers
• Customer service skills to help customers find what they need and ensure their satisfaction
• Ability to analyze sales data and trends to make informed purchasing decisions
• Problem-solving skills to address any issues that arise, such as supply shortages or customer complaints
• Financial acumen to manage budgets, understand pricing strategies and ensure profitability

 

Craft Supplies Manager Experience Requirements

Craft Supplies Managers are typically required to have a significant amount of retail experience, ideally within a craft or art supply store.

This experience helps them understand the variety of products available, potential customer needs, and the strategies for managing inventory effectively.

Entry-level candidates for Craft Supplies Manager positions may have 2 to 3 years of experience, often obtained through part-time roles in retail or customer service.

They may also have gained valuable experience through internships or work-study programs within a retail environment.

Candidates with more than 3 years of experience often have developed their skills in inventory management, merchandising, and customer service.

They may also have been exposed to the ordering process and maintaining relationships with suppliers, which are essential skills for a Craft Supplies Manager.

Those with more than 5 years of experience are typically ready to take on managerial duties.

This experience may have been gained in a supervisory or assistant manager role in a retail environment.

They should be comfortable with leading a team, planning and implementing store promotions, and managing the overall operations of the store.

Regardless of the years of experience, a deep understanding and passion for crafts and arts can give candidates a significant advantage.

 

Craft Supplies Manager Education and Training Requirements

Craft Supplies Managers typically have a bachelor’s degree in business administration, marketing, or a related field.

Understanding of supply chain management and inventory control is crucial for this role, hence, courses on these topics are considered beneficial.

A background in arts or crafts can be advantageous, providing a unique perspective on the products.

In addition to this, they must have a strong understanding of the products they are managing, which can be gained through hands-on crafting experience or through specialized courses and workshops.

For certain positions, especially in larger retail chains, a master’s degree in business administration (MBA) or similar may be required.

This provides a deeper understanding of business operations, strategic planning, and financial management.

There are various certifications available in the field of retail management which can add value to the job role of a Craft Supplies Manager.

These certifications showcase a candidate’s dedication to their profession, and their intent to stay updated with the latest industry trends.

Experience in the industry is a major plus, as it can provide practical knowledge about customer preferences, sales techniques, and operational efficiency.

This can often be gained through entry-level positions in craft stores or related businesses.

 

Craft Supplies Manager Salary Expectations

A Craft Supplies Manager earns an average salary of $51,000 (USD) per year.

The salary can vary depending on factors such as the size of the store, the location, the manager’s level of experience, and the complexity of the operations managed.

 

Craft Supplies Manager Job Description FAQs

What skills does a Craft Supplies Manager need?

A Craft Supplies Manager needs strong organizational and inventory management skills to keep track of various types of craft supplies.

They should have good knowledge of different craft materials and their uses.

Along with these, they should possess effective communication and interpersonal skills to understand the needs of the customers and staff.

 

Does a Craft Supplies Manager need a degree?

A degree is not a mandatory requirement for the role of a Craft Supplies Manager.

However, having a degree in Arts, Business Management, or Retail Management can be beneficial.

Most importantly, they should have a strong interest in arts and crafts, and experience in retail management can be a major advantage.

 

What should you look for in a Craft Supplies Manager resume?

When reviewing a resume for a Craft Supplies Manager, look for experience in retail management, specifically in the arts and crafts industry.

Knowledge of inventory management and customer service skills are also important.

Certifications in arts and crafts or retail management can be a plus.

 

What qualities make a good Craft Supplies Manager?

A good Craft Supplies Manager should be passionate about arts and crafts, have excellent organizational skills, and be customer-oriented.

They should be capable of multitasking and managing the store inventory efficiently.

Good leadership skills, the ability to inspire their team, and staying updated with the latest craft trends can also set them apart.

 

Is it difficult to hire a Craft Supplies Manager?

Hiring a Craft Supplies Manager can be challenging, considering the specific skill set and passion for arts and crafts required for the role.

It’s important to carefully assess the candidate’s knowledge, interest in crafts, and their ability to manage retail operations effectively.

Offering a competitive salary and a creative work environment can help attract the right candidates.

 

Conclusion

And there we have it.

Today, we have unraveled the true essence of being a craft supplies manager.

Surprise, surprise!

It’s not just about organizing and managing materials.

It’s about curating the creative future, one craft supply at a time.

With our detailed craft supplies manager job description template and real-life examples, you’re fully equipped to make your next move.

But why limit yourself?

Immerse deeper with our job description generator. It’s your next step to meticulously-curated job listings or honing your resume to perfection.

Keep in mind:

Every craft supply is a part of a larger creative canvas.

Let’s design that future. Together.

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