Craft Supply Store Manager Job Description [Updated for 2025]

In the realm of creativity, the focus on craft supply store managers has never been more pronounced.

As the crafting industry thrives, the demand for skilled leaders who can foster, develop, and uphold our creative supply chains grows stronger.

But let’s delve deeper: What’s truly expected from a craft supply store manager?

Whether you are:

• A job seeker trying to understand the heart of this role,
• A hiring manager shaping the ideal candidate profile,
• Or simply fascinated by the world of craft supply management,

You’re in the right place.

Today, we introduce a customizable craft supply store manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Craft Supply Store Manager Duties and Responsibilities

Craft Supply Store Managers oversee the day-to-day operations of a craft supply store, from inventory management to employee supervision and customer service.

They are responsible for ensuring the store meets its sales targets, stays within budget, and provides excellent customer service.

The duties and responsibilities of a Craft Supply Store Manager include:

• Managing all store operations and delegating responsibilities to staff
• Overseeing and assisting with inventory management, including ordering and restocking of supplies
• Ensuring that the store is clean, well-organized, and visually appealing to customers
• Providing excellent customer service, including dealing with customer inquiries and complaints
• Training new employees and providing ongoing coaching to existing staff
• Setting sales targets and developing strategies to achieve these goals
• Overseeing the store’s budget, including payroll and other expenses
• Organizing promotional activities and in-store events to attract customers
• Keeping up-to-date with crafting trends and products to ensure store’s stock meets customer needs
• Ensuring compliance with health and safety regulations
• Performing administrative tasks, such as processing sales, handling cash, and generating reports

 

Craft Supply Store Manager Job Description Template

Job Brief

We are seeking a dynamic and passionate Craft Supply Store Manager to oversee and manage the daily operations of our store.

The Store Manager will be responsible for driving sales, ensuring excellent customer service, and maintaining an organized and visually appealing store environment.

The ideal candidate has a background in retail management and a deep understanding of craft materials and their uses.

They should be able to manage inventory, develop promotional strategies, and effectively lead a team.

 

Responsibilities

• Manage daily operations of the store, ensuring smooth workflows and high customer satisfaction.
• Lead, coach and motivate the team to achieve sales targets and provide exceptional customer service.
• Monitor inventory levels and order new items as needed.
• Develop strategies to increase foot traffic and customer retention.
• Ensure store presentation and visual merchandising standards are met.
• Resolve customer complaints in a timely and professional manner.
• Implement operational policies and procedures to ensure store efficiency.
• Prepare budgets and monitor store expenditures.
• Organize and oversee store promotional events or displays.
• Recruit, hire, and train new store employees.
• Maintain accurate records of all store operations including daily cash reconciliations, petty cash, payroll, and human resources management.

 

Qualifications

• Proven experience as a Retail Manager or similar role in a craft supply store.
• Strong understanding of retail management best practices.
• Excellent knowledge of craft materials and their uses.
• Solid communication and interpersonal skills.
• Ability to manage inventory and use retail management software.
• Strong leadership and decision-making abilities.
• Customer service-oriented with knowledge of basic business management processes.
• A High School qualification or equivalent; a degree in Business Administration or relevant field will be a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Employee discount

 

Additional Information

• Job Title: Craft Supply Store Manager
• Work Environment: Store setting. Weekends and evenings may be required based on business needs.
• Reporting Structure: Reports to the District Manager or Owner.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Craft Supply Store Manager Do?

A Craft Supply Store Manager typically works for a craft supply store where craft materials are sold.

Their primary responsibility is to oversee the daily operations of the store, making sure that the store runs efficiently and profitably while maintaining a pleasant and tidy environment.

They are responsible for managing the inventory of the store, ensuring that the stock levels are maintained and that all products are correctly priced and displayed.

The Craft Supply Store Manager also oversees staff recruitment, training, and management.

They ensure that all staff provide excellent customer service and are knowledgeable about the products in the store.

Additionally, the manager is responsible for establishing and maintaining relationships with suppliers and vendors, negotiating contracts to secure competitive prices, and placing orders for replenishing inventory.

They also handle customer complaints, resolve any issues that arise, and make sure customers are satisfied with their shopping experience.

Craft Supply Store Managers also create and implement marketing strategies to attract new customers and retain existing ones.

This might include organizing special promotions, crafting window displays, or planning in-store events or workshops.

Financial duties are also part of the role, with the manager often responsible for setting sales targets, monitoring expenses, and managing the store’s budget to ensure profitability.

Finally, the Craft Supply Store Manager stays updated on craft trends and new products in the market to ensure that the store’s inventory meets customer needs and preferences.

 

Craft Supply Store Manager Qualifications and Skills

A competent Craft Supply Store Manager should possess a unique blend of creative, leadership, and business skills, including:

• Business acumen to manage the operations of the store effectively, including inventory, sales, and finances.
• Strong leadership skills to guide and motivate staff, ensuring a high level of productivity and efficiency.
• Customer service skills to build and maintain strong relationships with customers, resolving any issues they may have with products or services promptly and professionally.
• Knowledge of crafting supplies and trends to effectively stock and recommend products to customers.
• Communication skills to effectively interact with customers, staff, and suppliers, as well as to promote the store and its products.
• Organizational skills to manage inventory, schedule staff, and maintain the store’s cleanliness and visual appeal.
• Creativity to design attractive product displays and promotions that draw in customers and stimulate sales.
• Negotiation skills to liaise with suppliers and secure the best deals for the store.
• Problem-solving abilities to address any operational or customer service issues that may arise.

 

Craft Supply Store Manager Experience Requirements

A Craft Supply Store Manager typically has a background in retail management, with a minimum of 3-5 years of experience.

This experience may have been gained in various roles such as a Retail Associate, Department Manager, or Assistant Store Manager.

The manager should have a good understanding of the craft supply industry, often developed through previous work in a craft supply store or a relevant hobby.

Knowledge about different craft materials, tools and their uses is desirable.

Experience in customer service is also crucial since the manager will have to interact with customers, understand their needs, and help them find suitable products.

Candidates with more than 5 years of retail management experience often have proven skills in inventory management, staff management, and marketing strategies.

They may have had the responsibility of meeting store sales goals and managing budgets.

Finally, those who have been in the field for more than 7 years may have experience in overseeing multiple store locations and managing larger teams.

Such candidates may have advanced to a higher managerial position or regional supervision role.

 

Craft Supply Store Manager Education and Training Requirements

A Craft Supply Store Manager typically has a high school diploma or equivalent, although a bachelor’s degree in business management, retail management, or a related field is often preferred.

Comprehensive knowledge of crafts, art supplies, and creative materials is essential.

This can be gained through personal interests and hobbies or through formal education in arts and crafts.

Experience in retail management, customer service, or a similar environment is often required.

This can be gained through part-time work, internships, or apprenticeships.

While not mandatory, certification in retail management can help stand out in the competitive job market.

Certificates like Certified Retail Manager (CRM) or Certified Professional Retail Manager (CPRM) could be beneficial.

For those looking to advance their skills further, pursuing advanced courses in business management, customer service, or visual merchandising could be an asset.

Understanding of inventory management systems, point of sale systems, and other retail technologies is also advantageous.

Ongoing training may be necessary as technology and trends in the retail industry evolve.

 

Craft Supply Store Manager Salary Expectations

The average salary for a Craft Supply Store Manager is approximately $50,000 (USD) per year.

The actual earnings can significantly vary depending on factors such as experience, the size and location of the store, and the company’s reputation and profitability.

 

Craft Supply Store Manager Job Description FAQs

What skills does a Craft Supply Store Manager need?

Craft Supply Store Managers should possess strong organizational skills, a keen eye for detail, and an understanding of inventory management to keep the store stocked with a variety of supplies.

They should have excellent communication and interpersonal skills to interact with customers and employees effectively.

Knowledge of arts and crafts, including current trends, is also essential.

Leadership, problem-solving abilities, and basic accounting skills are also vital for this role.

 

Do Craft Supply Store Managers need a degree?

While a degree is not always required, having a diploma or degree in business management, retail management, or a related field can be advantageous.

However, relevant experience in retail management, particularly in a craft supply or similar store, can often compensate for the lack of formal education.

 

What should you look for in a Craft Supply Store Manager’s resume?

Review the candidate’s previous experience in retail and, specifically, in a management role.

Look for evidence of strong leadership, organizational skills, and an understanding of inventory management.

Familiarity with arts and crafts and the ability to forecast trends could also be valuable.

Any experience with staff training, customer service, and budgeting should also be highlighted.

 

What qualities make a good Craft Supply Store Manager?

A good Craft Supply Store Manager has a passion for arts and crafts, along with a desire to share that passion with others.

They should be able to anticipate customer needs and trends in the craft industry.

Excellent interpersonal skills are a must for building relationships with both staff and customers.

They should also be proactive, capable of multitasking, and skilled in problem-solving.

 

What are the daily duties of a Craft Supply Store Manager?

On a typical day, a Craft Supply Store Manager might start by reviewing sales reports and inventory levels.

They might order new supplies, schedule staff, and plan for any upcoming sales or promotions.

Throughout the day, they will likely interact with customers, provide assistance, and resolve any issues.

They might also spend time training staff, arranging displays, and maintaining the overall cleanliness and organization of the store.

 

Conclusion

And there you have it.

Today, we’ve unraveled the intricacies of what it truly means to be a craft supply store manager.

Surprise, surprise.

It’s not just about selling art supplies.

It’s about fostering creativity, one craft project at a time.

With our trusty craft supply store manager job description template and authentic examples, you’re ready to leap into action.

But why end there?

Dig deeper with our job description generator. It’s your next step to creating precision-crafted job postings or refining your resume to perfection.

Remember:

Every craft project is a part of the larger canvas.

Let’s create that masterpiece. Together.

How to Become a Craft Supply Store Manager (Complete Guide)

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