Custodial Staff Job Description [Updated for 2025]

In the world of facilities management, the focus on custodial staff has never been more critical.
As standards for cleanliness and sanitation rise, so does the demand for diligent workers who can maintain, tidy, and secure our physical surroundings.
But let’s delve deeper: What’s truly expected from a custodial staff member?
Whether you are:
- A job seeker wanting to understand the core duties of this role,
- A hiring manager aiming to outline the perfect candidate,
- Or simply intrigued by the behind-the-scenes workings of custodial work,
You’re in the right place.
Today, we present a customizable custodial staff job description template, designed for effortless posting on job boards or career sites.
Let’s dive right in.
Custodial Staff Duties and Responsibilities
Custodial Staff are essential in maintaining the cleanliness, functionality, and safety of buildings.
Their tasks often include cleaning tasks and basic maintenance work.
The following are some of the main duties and responsibilities of a Custodial Staff:
- Clean and sanitize restrooms, ensuring they are stocked with necessary supplies
- Sweep, mop, or vacuum floors in offices, lobbies, and classrooms
- Empty and clean all trash receptacles and replace liners
- Wash windows, walls, and other assigned areas
- Perform minor maintenance tasks, such as changing light bulbs
- Keep custodial closets clean and organized
- Respond to urgent situations, like spills, that require quick action
- Ensure all doors are locked after hours for security
- Report any damages or repairs needed to management
- Follow health and safety regulations, including the use of personal protective equipment and safe handling of cleaning chemicals
Custodial Staff Job Description Template
Job Brief
We are looking for a reliable and hardworking individual to join our team as Custodial Staff.
The responsibilities of the Custodial Staff include, but are not limited to, maintaining cleanliness of the premises and auxiliary areas, performing maintenance of cleaning equipment, and ensuring health and safety regulations are complied with.
Our ideal candidate is someone with excellent time management skills, ability to work with minimal supervision, and is committed to meeting high cleanliness standards.
Responsibilities
- Perform routine cleaning tasks such as sweeping, mopping, dusting, and polishing
- Ensure all rooms are cared for and inspected according to standards
- Carry out heavy cleansing tasks and special projects
- Stock and maintain supply rooms
- Cooperate with the rest of the staff
- Follow all health and safety regulations
- Notify management of occurring deficiencies or needs for repairs
- Make adjustments and minor repairs
- Handle reasonable guests complaints/requests and inform others when required
Qualifications
- Proven experience as a cleaner or housekeeper
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented and friendly
- Knowledge of English language
- High school diploma is a plus but not required
- Physical stamina and mobility including ability to reach, kneel and bend
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
Additional Information
- Job Title: Custodial Staff
- Work Environment: Indoor and outdoor cleaning tasks
- Reporting Structure: Reports to the Custodial Supervisor or Facilities Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $25,000 minimum to $40,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a brief description of your experience to [email address or application portal].
What Does a Custodial Staff Do?
Custodial Staff, often referred to as janitors or cleaners, work in a wide variety of settings such as schools, hospitals, office buildings, and residential complexes.
Their primary responsibility is to ensure that the premises are clean, sanitary, and orderly.
This typically involves sweeping, mopping, and vacuuming floors, dusting furniture, and disposing of trash.
They may also be in charge of performing routine maintenance tasks such as replacing light bulbs, repairing minor damages, and notifying management of major repair needs.
In addition to these tasks, custodial staff members also manage the inventory of cleaning supplies and may be responsible for ordering more when necessary.
They may also have specialized tasks depending on the venue they work in.
For example, in schools, they might be required to set up equipment for events or in hospitals, they might need to adhere to strict sanitation guidelines to prevent the spread of diseases.
In all settings, the custodial staff play a critical role in maintaining the cleanliness, functionality, and overall appearance of the building.
Custodial Staff Qualifications and Skills
Custodial staff must possess a combination of technical skills, physical abilities and interpersonal skills to effectively maintain clean and safe environments, such as:
- Knowledge of cleaning procedures and practices to ensure a clean and sanitary environment.
- Physical stamina and strength to perform tasks such as lifting heavy items, standing or walking for extended periods, and performing repetitive tasks.
- Attention to detail to maintain high standards of cleanliness and to notice any maintenance issues that need to be addressed.
- Time management skills to complete assigned tasks within the given timeframe and prioritize tasks as needed.
- Interpersonal skills to communicate effectively with other staff members, guests, or residents, and to handle any complaints or concerns with professionalism and courtesy.
- Ability to use cleaning equipment and machinery safely and efficiently.
- Knowledge of safety procedures and use of personal protective equipment to prevent injuries or accidents.
- Ability to work independently or as part of a team to ensure all tasks are completed as required.
- Problem-solving skills to address unexpected issues such as spills, broken equipment, or other cleaning challenges.
Custodial Staff Experience Requirements
Custodial staff often require a base level of experience in cleaning or maintenance roles, though entry-level positions may only require a basic understanding of hygiene and safety practices, often gained in roles such as housekeeping or general labor.
Candidates with 1 to 2 years of experience may have developed skills in specific cleaning practices, operating machinery such as carpet cleaners or buffing machines, and basic repair tasks.
This experience can be gained in roles like janitor, cleaner, or maintenance worker.
Those with more than 2 years of experience in the field are often familiar with commercial-grade cleaning solutions, supplies, and equipment.
They may also have experience in maintenance tasks and can manage their tasks independently.
Candidates with over 5 years of experience are likely to have developed leadership skills and have a comprehensive understanding of facilities management.
These individuals might be ready for roles such as custodial supervisor or facilities manager, where they oversee other custodial staff and manage cleaning and maintenance operations.
Custodial Staff Education and Training Requirements
Custodial Staff typically require a high school diploma or equivalent education.
Since most of the skills required for this job can be learned on the job, formal education is not always necessary.
However, having a high school diploma can improve the chances of landing the job.
Training for Custodial Staff is often provided on the job.
They learn how to operate, handle, and maintain cleaning equipment and tools, understand safety protocols, and learn to use cleaning chemicals safely.
They also learn how to perform tasks such as cleaning floors, washing walls and windows, and disposing of waste.
In some cases, especially when working in specialized environments like hospitals or schools, custodial staff may need to complete a certification in sanitation or a related field.
Some custodial staff may also pursue additional training in fields like HVAC or plumbing, as these skills can be useful in their work.
Continued education and keeping up-to-date with the latest cleaning technologies and methodologies can improve job prospects and advancement opportunities.
Custodial Staff Salary Expectations
The average wage for Custodial Staff is $12.08 (USD) per hour.
Actual earnings can fluctuate depending on factors such as experience, the size and type of the facility in which they work, and the geographical location.
Custodial Staff Job Description FAQs
What skills are necessary for Custodial Staff?
Custodial Staff need to be able to use cleaning equipment and chemicals safely and effectively.
They should be able to work independently and follow a cleaning schedule.
Physical stamina is also important, as the job often involves heavy lifting and long periods of standing.
Basic maintenance skills can be beneficial for minor repairs.
What qualifications are needed to be a part of Custodial Staff?
While a formal education is not required, a high school diploma or equivalent is often preferred by employers.
Training is typically provided on the job.
Some positions may require the candidate to have a valid driver’s license, especially if the job involves travelling between different facilities.
What should you look for in a Custodial Staff resume?
Look for experience in cleaning or maintenance roles, as this shows the candidate is familiar with the physical demands and responsibilities of the job.
Any certifications in cleaning or safety procedures, such as a Hazardous Materials (HazMat) certification, would be a plus.
What qualities make a good Custodial Staff member?
A good Custodial Staff member is reliable, hardworking, and attentive to detail.
They should take pride in their work and aim to keep the facility as clean and functional as possible.
Good physical health and stamina are important, as the job can be physically demanding.
What are the common challenges faced by Custodial Staff?
Custodial Staff often face physical challenges such as heavy lifting, repetitive movements, and working in uncomfortable positions.
They may also have to deal with potentially hazardous materials.
The job can also be mentally challenging, as it requires attention to detail and the ability to follow a strict cleaning schedule.
Conclusion
And there you have it.
Today, we’re shedding light on the true essence of being a part of a custodial staff.
Surprise, surprise.
It’s not just about sweeping and mopping.
It’s about maintaining a safe and welcoming environment, one square foot at a time.
Now that you have our handy custodial staff job description template and practical examples, you’re prepared to take the next step.
But why stop there?
Go a step further with our job description generator. It’s your guide to creating precisely detailed listings or refining your resume to pristine condition.
Remember:
Every square foot cleaned is part of the broader, cleaner picture.
Let’s maintain that standard. Together.
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