How to Become a Custodial Staff (Dusting Off Dreams!)
If you’ve ever dreamt of maintaining and improving the cleanliness of a facility or wondered what it takes to become a part of a custodial staff team, you’re in the right place.
In this guide, we’ll explore the EXACT steps you need to take to launch your career in custodial services. We’ll talk about:
- The skills you need.
- The training that can help you get there.
- How to land a job in custodial staff.
So, whether you’re new to the field or a seasoned professional looking to upskill, stay tuned.
We’re about to unravel the blueprint to become a successful custodial staff member.
Let’s get started!
Steps to Become a Custodial Staff
Step 1: Understand the Role of Custodial Staff
The first step towards becoming a custodial staff member is understanding the role.
Custodial staff, also known as janitors or cleaners, are responsible for maintaining the cleanliness, safety, and functionality of buildings such as schools, office buildings, and public areas.
Their duties often include sweeping and mopping floors, cleaning bathrooms, removing waste, and sometimes performing minor maintenance work.
You should understand that the role often requires physical strength and stamina, as it involves lifting, bending, and standing for long periods.
Attention to detail is also crucial as you will be expected to maintain high standards of cleanliness and hygiene.
Additionally, customer service skills can be beneficial if your role involves interaction with the public or other employees in the building.
Understanding the role also means acknowledging the irregular hours that may be involved, as many custodial staff work evenings and weekends when buildings are vacant.
Once you’re clear on the job description and requirements, you can decide whether this is the right career choice for you.
Step 2: Obtain Basic Education
In most cases, custodial staff positions require at least a high school diploma or equivalent.
This basic education is essential as it can help develop essential skills like reading, writing, basic math, and communication, which are necessary for understanding written instructions, safety procedures, and efficient communication with team members and supervisors.
While in school, it would be beneficial to take classes in subjects such as chemistry for understanding cleaning supplies and their correct usage, or physical education for building the stamina needed for the physical aspects of the job.
Additionally, some vocational schools or community colleges offer custodial training programs.
These programs provide both classroom instruction and hands-on training in areas such as cleaning procedures, equipment operation, and maintenance, as well as safety standards.
Enrolling in such programs can be an excellent way to enhance your knowledge and skills, thus increasing your employability in the custodial field.
Furthermore, remember that education does not stop after you secure a position.
Many employers provide on-the-job training to ensure their custodial staff are well versed in the specific cleaning procedures and safety protocols of their establishment.
Therefore, being open to continuous learning and improvement is an essential part of this step.
Step 3: Acquire Necessary Skills
Custodial roles often require specific skills that are vital for day-to-day activities.
You may already have some of these abilities, while others you may need to develop.
One critical skill is attention to detail, as cleanliness requires observance of small details that others may overlook.
You should also be able to perform general maintenance tasks, like changing light bulbs, minor repairs, or even some painting.
Physical stamina is another necessary skill, as you will be on your feet for most of your workday, lifting heavy objects, and performing other physically demanding tasks.
In addition, you should also have excellent time management skills to ensure that all assigned areas are cleaned within the given timeframe.
Another important skill is knowledge of cleaning products and tools.
You may have to use different types of cleaners and equipment for different tasks or surfaces.
Therefore, knowing what works best for each situation is essential to avoid damage and ensure cleanliness.
Some organizations also require basic reading and writing skills to understand instructions and safety guidelines or fill in forms and reports.
Lastly, you should have good interpersonal skills since you will be interacting with different people every day, from staff and visitors to vendors and contractors.
You can develop these skills through on-the-job training, online courses, or part-time work in similar roles.
Volunteering at community centers, hospitals, or schools can also provide valuable experience.
Step 4: Get Certified (Optional)
While not always required, obtaining certification can provide custodial staff with advanced skills and knowledge, making them more marketable to potential employers.
Certifications such as the Custodial Technician Training Program provided by the International Sanitary Supply Association (ISSA) can offer comprehensive training in all areas of custodial services.
These certifications generally cover topics like cleaning and maintenance techniques, health and safety protocols, and professional conduct.
Some programs may also include more specialized training like carpet care, hard floor care, or restroom care.
Additionally, certification can provide proof of an individual’s commitment to the profession and their dedication to maintaining high industry standards.
It can also lead to increased job opportunities, higher wages, and potential for career advancement in the custodial field.
Although it is an optional step, getting certified can greatly enhance your professional credibility and competency as a custodial staff member.
Remember to renew your certification as per the guidelines of the certifying body, to ensure that your knowledge and skills remain up-to-date.
Step 5: Gain Experience
As a custodial staff member, gaining hands-on experience is very important.
Cleaning and maintenance tasks may seem straightforward, but each type of facility—whether it’s a school, office building, hospital, or residential property—has its own specific needs and challenges.
You can gain experience by working in various roles like a cleaner, janitor, or housekeeper.
If possible, try to find jobs in different types of facilities.
This will allow you to learn a wide range of skills, from basic cleaning tasks to more specialized ones like handling hazardous waste or maintaining outdoor spaces.
In addition to the actual cleaning tasks, experience in this role will also give you a good understanding of other aspects of the job, like managing your time effectively, dealing with clients, and working as part of a team.
Keep in mind that, as with any job, the more experience you have, the more opportunities you’ll have to advance in your career.
With enough experience, you could even become a custodial supervisor or manager.
Step 6: Understand Health and Safety Regulations
Understanding health and safety regulations is crucial for those seeking to pursue a role in custodial staff.
In this field, you will work with various cleaning chemicals and equipment that, if not properly handled, can pose a risk to your health and safety and that of others.
Take some time to familiarize yourself with the Occupational Safety and Health Administration (OSHA) guidelines and regulations.
OSHA provides extensive resources on safe work practices and procedures for custodial staff, including guidelines on handling hazardous materials, using personal protective equipment (PPE), and maintaining a safe work environment.
Attend health and safety training sessions whenever possible, as these can provide hands-on experience and practical knowledge of safe working procedures.
Many employers will provide such training, but there are also independent organizations and institutions that offer health and safety training for custodial staff.
You may also need to know first aid procedures, as custodial staff are often first on the scene in case of accidents.
First aid training can also be a valuable addition to your skillset.
Remember, a good understanding of health and safety regulations not only ensures your own safety but also contributes to a safer and healthier work environment for everyone.
Step 7: Build Physical Stamina and Strength
Custodial work often involves manual labor including lifting, moving heavy objects, standing or walking for long periods, and sometimes working in adverse weather conditions.
Therefore, it is crucial to build physical stamina and strength.
You can start by incorporating regular physical exercise into your routine.
This could involve walking, running, weight lifting, or any other form of exercise that you enjoy.
It’s also important to maintain a healthy diet to fuel your body and promote energy levels.
In addition to physical strength, building stamina also involves endurance.
Being able to work for extended periods without getting overly tired is a key quality for custodial staff.
Over time, your body will become accustomed to the physical demands of the job.
Safety is also paramount in custodial work, so learning proper lifting techniques and using the correct equipment can help prevent injuries.
Ensuring you have the physical capacity to perform your duties not only makes you more effective at your job but also contributes to your overall wellbeing.
Step 8: Develop Interpersonal Skills
As a member of the custodial staff, honing your interpersonal skills is important because you will be interacting with various people in your daily work, such as other members of the custodial team, the administrative staff, and potentially the public.
Your ability to communicate effectively, listen to feedback, and respond courteously will be critical to your job performance and job satisfaction.
A key component of good interpersonal skills is being able to work well in a team.
Custodial work often requires coordination among several staff members to ensure all tasks are completed efficiently and properly.
If you encounter any problems or disputes, being able to resolve these issues diplomatically is also important.
This may involve having conversations with your supervisors or other staff members.
Additionally, you should be respectful and considerate of the people using the facilities you are cleaning, as your work is crucial to their comfort and safety.
Being able to interact with them politely and professionally is an important part of your role.
You can develop these skills through on-the-job experience, role-playing scenarios with colleagues or supervisors, or even through formal training courses or workshops.
The better your interpersonal skills, the more effective you will be as a member of the custodial staff.
Step 9: Learn Basic Maintenance and Repairs
As a custodial staff member, it is not uncommon to encounter minor repairs and maintenance issues during your daily routine.
Hence, it is beneficial to learn basic maintenance and repair skills to increase your efficiency and effectiveness on the job.
This can include skills such as unclogging a toilet, fixing a leaky faucet, replacing light bulbs, or minor wall repairs.
You may be expected to perform minor maintenance on cleaning equipment as well, such as vacuum cleaners, buffer machines, or carpet cleaners.
Understanding the basic functions of these machines and how to troubleshoot common issues can save time and resources.
While not all custodial positions require this skill set, having them can make you a more versatile employee and may also provide opportunities for advancement within the custodial field.
These skills can be learned through on-the-job experience, instructional manuals, online tutorials, or formal maintenance and repair courses.
Always remember to follow safety guidelines when performing any kind of maintenance or repair work.
Step 10: Apply for Custodial Positions
After you’ve gained the necessary skills and experience, it’s time to start applying for custodial positions.
Look for opportunities on job search platforms, in local newspapers, or even by word of mouth.
Custodial positions can be found in a wide range of settings such as schools, hospitals, office buildings, and more.
When applying, make sure your resume highlights your relevant experience and skills.
This may include specific cleaning techniques, equipment you’re familiar with, and any relevant certifications you may hold.
Prepare for interviews by reviewing common questions and thinking about your responses.
You might be asked to demonstrate how you would handle certain cleaning tasks, discuss your ability to work independently, or provide examples of how you’ve dealt with past challenges.
Remember, each application and interview is an opportunity to demonstrate your professionalism, reliability, and dedication to maintaining a clean and healthy environment.
Don’t get discouraged if you don’t land the first job you apply for; persistence is key in any job search.
Step 11: Prepare for Interviews
In your job search as a custodian, you’ll likely be asked to participate in interviews.
This is your opportunity to convince potential employers that you are the right person for the job.
You should prepare for these interviews by reviewing common custodial interview questions and practicing your responses.
Typical interview questions could involve your previous experience, your knowledge of cleaning procedures and safety protocols, and how you would handle hypothetical situations on the job.
For example, you may be asked how you would handle a major spill or how you would respond to a disruptive situation while cleaning.
It’s essential to be genuine and honest in your responses.
Share your experiences and skills with the interviewer, and don’t be afraid to ask questions about the job, the company’s expectations, and the work environment.
Remember, the interview is not just for the employer to learn about you, but also for you to learn about the employer.
Before your interview, take some time to research the company.
Knowing a bit about their values and operation can help you tailor your responses and show that you are genuinely interested in working there.
Lastly, plan your attire for the interview.
While you may not need to dress formally for a custodian interview, you should look clean, neat, and professional.
This shows respect for the interview process and that you take the position seriously.
Step 12: Keep Up with New Cleaning Techniques and Products
As the world of maintenance and cleaning continues to evolve, it is important for custodial staff to stay updated with the latest cleaning techniques and products.
This can involve attending industry training programs, reading trade publications, or participating in webinars and online forums dedicated to custodial work.
Staying updated in your field not only improves the quality of your work but also opens doors to new opportunities.
For instance, you might learn about environmentally friendly cleaning products that can help the company you work for reduce its carbon footprint.
Or you might learn about a new technique for cleaning hard surfaces that saves time and resources.
You can also attend trade shows and exhibitions, where you can see demonstrations of the latest cleaning products and technologies.
Additionally, joining professional associations for custodial workers can provide you with resources and support to help you stay on top of industry trends.
Another way to keep up with new cleaning techniques and products is to build relationships with suppliers and vendors.
They can provide valuable insights into the best products and equipment in the market.
Remember, knowledge is power.
The more informed you are, the better job you can do, and the more value you can bring to your role as a member of the custodial staff.
Step 13: Work Towards a Supervisor Role (Optional)
If you are interested in advancing your career within the custodial field, you may want to work towards a supervisor role.
As a custodial supervisor, you will oversee the work of other custodial staff, manage schedules, and ensure all cleaning and maintenance tasks are completed to the required standards.
This role requires more responsibility and leadership skills, as you will be managing a team and making decisions that affect the cleanliness and safety of the building or facility.
You may also be responsible for purchasing cleaning supplies, managing budgets and liaising with other departments.
To prepare for this role, you should seek opportunities to take on more responsibility in your current position, such as training new staff members or taking charge of certain tasks.
You may also want to consider furthering your education or training in areas such as management or facilities maintenance.
In addition, it can be beneficial to seek advice from current supervisors or managers about their experiences and how they worked their way up in their careers.
This will provide valuable insight into what steps you may need to take to achieve your goal of becoming a custodial supervisor.
Custodial Staff Roles and Responsibilities
Custodial Staff, also known as janitors or custodians, are responsible for keeping buildings clean, safe, and well-maintained.
They ensure that all areas of a facility are neat, clean, and sanitary for the occupants.
They have the following roles and responsibilities:
Cleaning and Sanitation
- Perform regular cleaning tasks including sweeping, mopping, dusting, and vacuuming.
- Sanitize high-touch areas such as door handles, light switches, and restrooms.
- Empty and clean waste bins and recycle facilities.
- Polish furniture and fixtures as needed.
Maintenance and Repairs
- Perform minor repair tasks such as fixing leaking faucets or replacing light bulbs.
- Identify and report any major repair needs to the management.
- Maintain inventory of maintenance and cleaning supplies.
Security
- Ensure the security of the building by locking doors and windows after cleaning.
- Report any security breaches or suspicious activities to the management.
Grounds Keeping
- Perform basic outdoor maintenance tasks such as mowing lawns, clearing snow, and cleaning walkways.
- Maintain outdoor furniture and play equipment.
Waste Management
- Collect and dispose of trash and recyclable materials.
- Ensure waste disposal practices align with environmental regulations.
Health and Safety
- Follow health and safety regulations during cleaning and maintenance tasks.
- Ensure cleaning products and equipment are stored safely.
- Respond appropriately to emergencies such as spills or broken glass.
Customer Service
- Interact politely and professionally with building occupants and visitors.
- Respond to cleaning and maintenance requests promptly and efficiently.
Communication
- Communicate effectively with the rest of the custodial team and management.
- Report maintenance and repair needs accurately and promptly.
Continuous Learning
- Stay updated on latest cleaning methods, products, and equipment.
- Participate in training and workshops to enhance skills.
What Does a Custodial Staff Do?
Custodial Staff, also known as janitors or cleaners, perform a wide range of tasks to ensure that buildings, facilities, and public areas are clean, safe, and properly maintained.
They undertake routine cleaning activities, which may include sweeping, mopping, dusting, and vacuuming floors, washing windows, cleaning bathrooms, and emptying trash cans.
Custodial Staff also perform more specialized tasks such as waxing and polishing floors, shampooing carpets, and cleaning air ducts.
They are responsible for maintaining the cleanliness of outdoor areas, which may include snow and ice removal, leaf raking, and litter collection.
Custodial Staff often work in schools, office buildings, hospitals, and residential buildings.
They may be responsible for minor repairs, such as fixing leaky faucets or changing light bulbs.
Many custodial staff members work during non-business hours to avoid interrupting regular activities, though some may work during the day in facilities that are open 24 hours.
Their role is crucial in maintaining a healthy and comfortable environment for other workers or residents.
Essential Custodial Staff Skills
- Attention to Detail: Cleaning jobs require a high level of attention to detail to ensure that no areas are missed during the cleaning process. This also includes closely following guidelines and standards for cleanliness and sanitation.
- Physical Stamina and Strength: Custodial staff are often required to stand, walk, or kneel for long periods. They may also need to lift or move heavy equipment or furniture, requiring physical strength and stamina.
- Reliability: Reliable and punctual attendance is vital as custodial tasks are often scheduled around business hours or other activities. Additionally, tasks need to be completed in a timely manner to maintain cleanliness standards.
- Knowledge of Cleaning Products and Equipment: Understanding the appropriate use of various cleaning products and equipment is crucial to avoid damaging property. This also includes knowledge of safety procedures when handling these products.
- Ability to Work Independently: Custodial staff often work alone or with minimal supervision. They need to manage their time effectively and complete tasks without constant oversight.
- Basic Maintenance Skills: Custodial staff may be required to perform minor maintenance tasks such as changing light bulbs, making small repairs, or reporting larger issues to maintenance teams.
- Problem-Solving: Custodial staff often need to identify and solve problems, such as finding the source of a leak or determining the best way to remove a stubborn stain.
- Communication: Effective communication skills are necessary to understand instructions, ask for clarification when needed, and report issues or progress to supervisors or team members.
- Customer Service: Custodial staff often interact with other employees, visitors, or clients. They need to be able to provide excellent customer service, respond to requests, or direct people to the appropriate person or department.
- Flexibility: The ability to adapt to changes in schedule or tasks is important in custodial roles. Tasks may change based on the needs of the establishment, requiring flexibility and adaptability.
Custodial Staff Career Path Progression
The Foundation: Custodial Assistant
At the beginning of your career, you might start as a Custodial Assistant.
In this role, you are learning the essentials of building maintenance, cleaning, and safety protocols.
Your responsibilities may include basic cleaning tasks, waste disposal, and support to the senior custodial staff.
Here are some tips for success in this role:
- Learn Continuously: Understand the best practices in cleaning and maintenance and adapt to the specific requirements of the facility you work at.
- Follow Instructions: Adhere strictly to cleaning and safety guidelines to ensure a safe and clean environment.
- Attention to Detail: Pay close attention to detail to maintain the cleanliness and orderliness of the premises.
The Ascent: Custodian
As you gain experience and skills, you can become a Custodian.
In this role, you are in charge of more comprehensive cleaning tasks, minor repair work, and often have a set area of responsibility within a facility.
Here’s how to thrive in this stage:
- Problem Solving: Develop your problem-solving skills to address maintenance issues and cleaning challenges effectively.
- Time Management: Learn to manage your time efficiently to complete all tasks within the given schedule.
- Interpersonal Skills: Cultivate good relationships with staff and other stakeholders in the facility.
Reaching New Heights: Senior Custodian
With further experience, you may progress to the position of a Senior Custodian.
This role involves overseeing a team of custodians, planning cleaning schedules, and ensuring all areas of the facility are well-maintained.
To excel as a Senior Custodian:
- Leadership: Lead your team effectively and be a role model in maintaining high standards of cleanliness and maintenance.
- Planning: Develop excellent planning skills to ensure all tasks are completed in an efficient and timely manner.
- Communication: Enhance your communication skills to coordinate with your team and other stakeholders effectively.
Beyond the Horizon: Custodial Supervisor and Manager
As your career advances, you might take on the role of a Custodial Supervisor or Manager, responsible for managing a larger team and possibly multiple facilities.
These roles involve greater responsibilities, administrative tasks, and strategic planning.
Here’s what to focus on:
- Management Skills: Develop strong leadership and team management skills.
- Strategic Planning: Learn to strategize cleaning schedules and maintenance plans for optimal efficiency.
- Quality Control: Ensure all tasks meet the highest standards of cleanliness and safety.
Pinnacle of Success: Director of Facilities or Building Services
At the peak of the career ladder, you may find roles like Director of Facilities or Building Services.
Here, you’ll be responsible for overseeing all custodial and maintenance operations of one or more facilities, ensuring a clean, safe, and well-maintained environment.
In this role, strategic planning, budget management, and effective leadership are key.
Custodial Staff Salary
Entry-Level Custodial Staff
- Median Salary: $20,000 – $30,000 per year
- Entry-level custodial staff typically have 0-2 years of experience and may hold a high school diploma or equivalent. Their tasks often include basic cleaning and maintenance duties.
Mid-Level Custodial Staff
- Median Salary: $30,000 – $40,000 per year
- Mid-level custodial staff have 2-5 years of experience and often take on more complex maintenance tasks, like handling minor repairs or operating heavy cleaning equipment.
Senior Custodial Staff
- Median Salary: $35,000 – $50,000 per year
- Senior custodial staff possess 5+ years of experience and are responsible for overseeing the cleaning and maintenance operations, managing inventory, and training new staff.
Lead Custodian / Custodial Supervisor
- Median Salary: $40,000 – $60,000+ per year
- These roles come with significant experience and often involve supervising other custodial staff, scheduling cleaning routines, ensuring safety standards, and coordinating with other departmental staff.
Facilities Manager / Director of Facilities
- Median Salary: $50,000 – $85,000+ per year
- These high-level positions require extensive custodial experience and often involve overseeing the entire facilities operation including budgeting, project planning, and coordinating with contractors for major repairs and improvements.
Custodial Staff Work Environment
Custodial staff primarily work in settings such as schools, hospitals, businesses, office buildings, and residential complexes.
Their work is essential in maintaining the cleanliness and overall functional conditions of these buildings.
They usually have a fixed schedule, often working in shifts as many facilities require custodial services 24/7.
This could mean working early mornings, late nights, or weekends depending on the needs of the employer.
Custodial staff work both indoors and outdoors, performing a variety of tasks from sweeping, mopping, and vacuuming, to gardening, minor repairs, and maintenance work.
Their tasks can be physically demanding, often requiring them to be on their feet for extended periods, and sometimes involving lifting heavy objects.
With experience and additional training, members of the custodial staff can advance to supervisory roles, and potentially, facility management positions.
FAQs About Becoming a Custodial Staff
What qualifications do I need to become a custodial staff member?
Typically, you do not need any formal education to become a member of the custodial staff.
However, some employers may prefer a high school diploma or equivalent.
Job training is usually provided on-site, and you will learn how to use and maintain various cleaning equipment and materials.
Key skills for this role include attention to detail, physical stamina, and the ability to work independently or as part of a team.
Is previous experience required to become a custodial staff member?
While not always required, previous experience in a similar role can be beneficial.
This can include jobs in housekeeping, maintenance, or janitorial services.
However, many employers offer on-the-job training for new hires, so it’s possible to start with no prior experience.
Do I need any specific skills or abilities to work as a custodial staff member?
Yes, certain skills and abilities can be beneficial in this role.
Physical stamina is important because the job can be physically demanding, requiring you to stand, walk, or bend for extended periods.
Manual dexterity is also useful for handling cleaning tools and equipment.
Additionally, custodial staff often need to be able to work independently, follow instructions, and manage their time efficiently.
Is the job of a custodial staff member physically demanding?
Yes, the job of a custodial staff member can be physically demanding.
It often involves prolonged periods of standing, walking, bending, and lifting.
The job may also require you to handle heavy equipment or move furniture.
What are the career advancement opportunities for custodial staff?
While starting as a member of the custodial staff, there are several ways to advance your career.
With experience and proven skills, you may be promoted to a supervisory or managerial position.
You could also specialize in a specific area, such as floor care or pest control.
Some individuals even go on to start their own cleaning or maintenance companies.
Continuing education, such as workshops or certification programs, can also enhance your prospects.
Conclusion
And there you have it.
Embarking on a journey to become part of the custodial staff might not seem glamorous, but it’s crucial and fulfilling work.
Equipped with the right skills, training, and dedication, you’re ready to make a significant contribution to the comfort and cleanliness of various establishments.
Remember, the path may be laborious, but the opportunities are numerous. Your dedication to detail and maintenance could revolutionize the standards of cleanliness and hygiene.
So, take that first step. Immerse yourself in learning about new cleaning techniques and equipment. Connect with professionals in the field. And most importantly, never stop refining your craft.
Because every space is waiting for your meticulous touch.
And if you’re seeking personalized guidance on kickstarting or advancing your career in custodial work, explore our AI Career Path Advisor.
This complimentary tool is specifically designed to provide tailored advice and resources to help you effectively navigate your career path.
The Danger Dilemma: Balancing Risk and Reward in Extreme Jobs
Crazy Stressful: The Jobs That Redefine Workplace Pressure!
Amazing Jobs Alert: Careers That Are Fun and Financially Rewarding
