Customs Brokerage Clerk Job Description [Updated for 2025]

In the global trade industry, the role of Customs Brokerage Clerks has become increasingly significant.

As international commerce accelerates, there’s a rising demand for skilled professionals who can navigate, streamline, and ensure compliance with complex customs procedures.

But what does a Customs Brokerage Clerk truly do?

Whether you are:

• A job seeker aiming to understand the core of this position,
• A hiring manager setting out the profile of the ideal candidate,
• Or simply curious about the intricacies of customs brokerage,

You’ve come to the right place.

Today, we present a customizable Customs Brokerage Clerk job description template, meticulously designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Customs Brokerage Clerk Duties and Responsibilities

Customs Brokerage Clerks play an essential role in the international trade industry by ensuring goods are imported/exported according to custom laws and regulations.

Their primary duties and responsibilities include:

• Processing import/export documentation according to custom regulations, laws, and procedures
• Coordinating and tracking shipments to ensure timely delivery
• Providing custom clearance for freight on behalf of importers and exporters
• Computing tariffs, taxes, duties, and quotas of goods being imported or exported
• Creating and maintaining relationships with customs officials to facilitate smooth customs processes
• Advising clients on import and export restrictions, tariff systems, insurance requirements, and all other customs-related matters
• Auditing freight costs and documentation accuracy
• Resolving any arising issues related to cargo shipment
• Keeping up-to-date with changes in regulations, laws, and procedures in customs

 

Customs Brokerage Clerk Job Description Template

Job Brief

We are seeking a detail-oriented Customs Brokerage Clerk to join our team.

In this role, you will be responsible for preparing and processing entries for shipments, calculating and invoicing duties, and communicating with customs officials to ensure the smooth and legal entry of goods.

Successful candidates should have a firm grasp of customs regulations and tariff codes, and a keen eye for detail.

An understanding of the logistics industry and customs processes is key to success in this role.

 

Responsibilities

• Prepare and process entries for shipments
• Calculate duties and prepare invoices for clients
• Coordinate with customs officials to ensure legal entry of goods
• Communicate with clients about shipment details and discrepancies
• Maintain up-to-date knowledge of customs regulations and tariff codes
• Track shipments and update tracking systems accordingly
• Resolve any issues that may arise during the shipment process
• Maintain accurate documentation and record-keeping
• Assist with audits and inspections as needed

 

Qualifications

• Proven experience as a Customs Brokerage Clerk or similar role
• Thorough understanding of customs regulations and tariff codes
• Excellent attention to detail and organizational skills
• Strong communication and customer service skills
• Ability to work under pressure and meet tight deadlines
• Proficiency with computer systems, including Microsoft Office and logistics software
• High school diploma or equivalent; further education or certifications in logistics or a related field is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Customs Brokerage Clerk
• Work Environment: Office setting with minimal travel required. May need to visit customs offices or shipping locations occasionally.
• Reporting Structure: Reports to the Customs Brokerage Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $55,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Customs Brokerage Clerk Do?

Customs Brokerage Clerks work in the field of international trade, specifically in processing and clearing merchandise through customs barriers for importers and exporters.

Their role primarily involves preparing and completing documentation on behalf of their clients, ensuring that all goods are classified correctly under relevant law regulations.

They calculate tariffs, taxes, duty and other fees, and arrange for the payment of these charges.

Customs Brokerage Clerks act as intermediaries between importers, exporters, and customs authorities.

They need to understand and adhere to customs procedures, international trade regulations, and any other relevant laws.

They also deal with issues or discrepancies that may arise with the shipment, ensuring a smooth flow of goods and compliance with all regulations.

In some cases, they may also be responsible for arranging the transportation and storage of imported goods.

A significant part of their role involves maintaining good relationships with clients, customs officials, and shipping companies to ensure the smooth and efficient operation of international trade processes.

 

Customs Brokerage Clerk Qualifications and Skills

A proficient Customs Brokerage Clerk should possess the following skills and qualifications that align with the job role:

• Knowledge of customs regulations and procedures to assist in clearing shipments, calculating duties and ensuring compliance with customs laws.
• Strong data entry skills to accurately input shipment information and maintain detailed records.
• Attention to detail to ensure accuracy in documentation and data, and to identify any discrepancies in shipment information.
• Good communication skills to liaise effectively with clients, customs officials, shipping companies, and other relevant parties.
• Problem-solving skills to handle any issues that may arise during the customs clearance process.
• Customer service skills to provide efficient and professional service to clients, and to handle any inquiries or complaints.
• Organizational skills to manage multiple shipments and tasks concurrently, ensuring that all documentation and procedures are completed in a timely manner.
• Knowledge of international trade and shipping practices to effectively manage shipments across borders.
• Ability to work under pressure and meet tight deadlines, often while dealing with unexpected issues or delays.

 

Customs Brokerage Clerk Experience Requirements

A Customs Brokerage Clerk typically requires a minimum of a high school diploma or equivalent, along with 1 to 2 years of experience working in a similar role.

Internships or part-time roles in a freight forwarding or logistics company can provide valuable industry-specific experience.

Those with at least 2 to 3 years of experience in customs brokerage, cargo handling, or import/export operations are often preferred.

This experience allows individuals to gain a solid understanding of customs procedures, import/export regulations, and documentation requirements.

Individuals with more than 3 years of experience often have in-depth knowledge of customs regulations and are familiar with navigating the customs clearance process.

They may also have experience with various customs software systems.

Those with over 5 years of experience in the field often have significant knowledge and expertise in international trade regulations and customs protocols.

They may also have some managerial experience, demonstrating their ability to supervise and guide a team in handling customs procedures effectively.

Such professionals are often considered for senior clerk or team leader positions within the brokerage firm.

 

Customs Brokerage Clerk Education and Training Requirements

Customs Brokerage Clerks typically require a high school diploma or equivalent education.

They should have a strong understanding of international trade regulations and customs procedures, which can be acquired through relevant training programs and courses.

Many employers prefer candidates who have completed a post-secondary program in international trade, business, or a related field.

In addition to formal education, practical experience in customs or logistics is highly valuable.

This experience can be obtained through internships or entry-level positions in logistics companies.

Some Customs Brokerage Clerks may decide to become licensed customs brokers.

This requires passing the U.S. Customs and Border Protection’s broker license examination, followed by a background check and approval from the port director.

Ongoing training is also important for Customs Brokerage Clerks due to the frequent changes in trade regulations and customs procedures.

Many employers provide on-the-job training and continuing education opportunities for this purpose.

Moreover, proficiency in a foreign language can be an added advantage in this field due to the international nature of the work.

 

Customs Brokerage Clerk Salary Expectations

A Customs Brokerage Clerk earns an average salary of $35,000 (USD) per year.

The actual salary can fluctuate based on factors such as experience, location, and the company for which they work.

 

Customs Brokerage Clerk Job Description FAQs

What are the key skills required by a Customs Brokerage Clerk?

Customs Brokerage Clerks need to be detail-oriented to ensure that all paperwork is accurately completed and processed.

They also need to have strong organizational and multitasking skills as they often need to handle multiple tasks at once.

Proficiency in database management, document processing and basic accountancy are also important.

Good interpersonal and communication skills are also necessary as they often interact with clients and customs officials.

 

Do Customs Brokerage Clerks need specific qualifications?

While a bachelor’s degree is not always necessary, having a degree in business, logistics, or a related field can be beneficial.

Most importantly, a Customs Brokerage Clerk should have knowledge of customs regulations and laws, often gained through on-the-job training or specialized training programs.

Additionally, proficiency in a foreign language can be an advantage in this role.

 

What should I look for in a Customs Brokerage Clerk’s resume?

A good resume should show experience in a related field, such as logistics or supply chain management.

Any knowledge or experience with customs regulations, laws, or procedures is also a plus.

Proficiency in database management systems and any foreign language skills should also be listed.

Finally, the candidate should be able to show that they are detail-oriented and can handle multiple tasks efficiently.

 

What qualities make a good Customs Brokerage Clerk?

A good Customs Brokerage Clerk is highly organized, meticulous, and has a keen eye for details.

They should be able to handle multiple tasks at once and work under pressure.

Good interpersonal skills are important as they often deal with clients and customs officials.

Being trustworthy and reliable is also crucial in this role due to the sensitive nature of the information they handle.

 

How challenging is it to hire a Customs Brokerage Clerk?

Hiring a Customs Brokerage Clerk can be challenging due to the specific set of skills and knowledge required for the job.

It is important to find someone who is not only familiar with customs regulations and procedures, but also has good organizational and interpersonal skills.

Offering competitive salaries and benefits, opportunities for career advancement, and a positive work environment can help attract qualified candidates.

 

Conclusion

And there we have it.

Today, we’ve uncovered the intricate details of what it truly means to be a Customs Brokerage Clerk.

Surprised?

It’s not all about paperwork and data entry.

It’s about navigating the complex world of international trade, one shipment at a time.

Armed with our comprehensive Customs Brokerage Clerk job description template and real-life examples, you’re ready to take the next step.

But why stop there?

Go further with our job description generator. It’s your ultimate tool for creating detailed job listings or refining your resume to perfection.

Remember:

Each shipment is a cog in the grand machine of global commerce.

Let’s navigate that world. Together.

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